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Divvy Reviews

Reviews summary

Pros

I like the ability to manage budgets, easily make changes to employee accounts, quick on and offboarding. And the online chat help is really responsive and helpful.

Ralph S.

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Divvy's customer service was awesome. They had answers for all of my questions and made sure I was happy with my experience with implementing and using Divvy.

Donna B.

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I loved that before you even used the software you were walked through the entire program by one of their customer support representatives. It made it super easy to use and understand.

Anonymous Reviewer

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Cons

They can’t call me for support - but sure will call my vendors. Every vendor I have tried this with has complained about how rude the people are who call and the turn around time is horrific.

Lindsey H.

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The only complaint I have at this point is that we cannot set limits for receipts.

Jeff B.

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I have no idea what I am waiting for at this point. No follow up and nothing proactive unless you complain.

Lindsey H.

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Overall rating

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5

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96%
positive reviews
98%
would recommend this app

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164 reviews

recommended

Overall Rating

Divvy - business credit cards as they should be

Reviewed a year ago

Overall Rating

Show me your corporate card and I'll show you your company's future

Reviewed 6 months ago

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Company Spend & Budgeting Tool

Reviewed 2 years ago

We wanted a solution for our different departments to have control over their spend while making sure we still had firm controls and oversight in place. Divvy met all those requirements for free.

Pros

Divvy has a great budgeting tool that allows you to easily segment departments so that they are in control of their own spend. Their app is easy to use to keep track of reciepts and ensure your team is in compliance. Best of all everything is free.

Cons

Getting set up and a credit line is a bit cumbersome as I have seen other companies have a much easier onboarding and offer higher levels of credit.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Show me your corporate card and I'll show you your company's future

Reviewed 9 months ago

On a scale from 1-23 I'd give them a 23. It's the people that make Divvy what it is. I'd give the developers and engineers a standing ovation every day if I worked at Divvy. They have truly built a remarkable product, kinda like Comcast.

Pros

Transparency when it comes to spending has shifted our company culture. People are now act more trustworthy with what they use the company card on. Any product that helps my company have a culture of openness & accountability will be a company I stick with for years to come. Cheers to Divvy on closing the gap of emotional and reactive spending & budgeting.

Cons

I wish I could get my cards overnighted from the second I order them. #RichBusinessManProblems

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Should still be in Beta - has a long ways to go...

Reviewed a year ago

I have always been a pretty early adopter for new platforms and I have to say, DivvyPay should still be in Beta Mode. Divvy - you could be great. Really really great. But you have a long ways to go. I’m rooting for you, but looking for other options in the meantime. Stop spending advertising dollars and fix your issues.

Pros

- The virtual cards are BRILLIANT (1 of only 2 reasons I stay) - The ease of classifications of transactions and how customizable they are, this a great thing for my accounting team! (2 of only 2 reasons I stay) - The cards look nice - Their customer service is responsive (They will not call you unless you are a new customer trying to get an account so do know that. There is no phone support after being a customer.)

Cons

- The app is getting better, but still has very very limited features. - The bill pay feature; run as fast as you can from this. I have a vendor that still has not been paid and I approved and funded the transaction over a month ago. Divvy has made this a manual process and they actually call ever vendor you add into the platform. They can’t call me for support - but sure will call my vendors. ...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Divvy - Always Great Service with an Excellent App

Reviewed 3 months ago

Divvy has allowed our organization to set more controls and give more responsibility to managers through use of individual budgets. Divvy also has transactions show up in the users transaction log instantaneously, making it easier for individuals to do all of their admin work right away.

Pros

My favorite feature is the ability to control credit lines for individuals at any given time. If an employee who rarely uses the corporate card suddenly has a need, we can adjust accordingly.

Cons

For the time being, Divvy doesn't integrate with our ERP, Netsuite. As such, I have to import into our ERP with CSVs which isn't ideal. Divvy is currently BETA testing an integration with Netsuite so we are patiently awaiting the full release of that.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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EXACTLY WHAT WE NEEDED!!!

Reviewed 2 years ago

Their customer services is by far the best we have ever experienced. We use the live chat all the time and help get issues resolved right away. Also, they are constantly innovating, making processes more efficient and effective and take customer feedback seriously. Lots of the requests or comments I've had with them have turned into solutions within weeks. Everyone in our office loves Divvy and haven't had a single thing to complain about.

Pros

For years we had wanted to get corporate cards for staff but did not want to take the risk of not having credit and approval controls like we do now with Divvy. The ease of use, simplicity, and thoughtfulness that comes with Divvy is why we love it. Oh and it's free!

Cons

I have not had a single issue with them.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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It's the best because it is simple

Reviewed 2 years ago

It has been very positive. They are timely in their responses and they are flexible and open to customer ideas for improvement.

Pros

It is very easy to use and very ease to teach users how to use. It allows us to customize expense fields, budgets and reports so as an accounting team we get what we need, but it is simple enough for any user to use.

Cons

The only complaint I have at this point is that we cannot set limits for receipts. I'd like to be able to say "all transactions over $20 require a receipt," but that is not available yet.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Happy Divvy user

Reviewed 8 months ago

For both Admin and card holders, the whole experience is so fast and intuitive. Adoption was super easy, even for the people that didn't have the old software straight 2 years in. This has even made communications between regions and the National office more fun.

Pros

Ease of use for cardholders and ease of data sync between software and card were revolutionary in our office.

Cons

We're pretty sophisticated users and did not get everything we wanted out of the box. The software has been developing rapidly (and we have been able to help influence that) which makes it better. The gaps are closing. But the only true negative for us is that we dont' quite get it ALL the way we want it so far.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Divvy is great!

Reviewed 3 months ago

Divvy has enabled us to proactively manage our credit card spend and streamline the user reporting as well as the related back-office processes.

Pros

Innovative credit card/expense platform.

Cons

Still early in development of administrator interface and advanced features, but maturing rapidly.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Likelihood to recommend8/10

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Divvy is a solid expense management tool

Reviewed 7 months ago

Overall, it's a free corporate card and expense management tool that has many useful features, including unique virtual cards which can be used for specific vendors.

Pros

The virtual card option - assign a unique credit card number to a vendor, who will always use that number to charge your company. It reduces the risk of fraud, and keeps everything very organized.

Cons

Divvy sets "budgets" for different categories or different cardholders, which are not really necessary in my opinion, but it's easy enough to set high budgets so they don't really come into play.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Grateful

Reviewed 3 months ago
Pros

The physical card has a chip. Our employees can use the phone application on the go. Uploading receipts have been a blessing.

Cons

Our main issue so far has been operator error.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best software our company purchased in 2018!

Reviewed 2 years ago

Overall, Divvy has enabled my company to gain WAY better insight into where dollars are going. We now know where we are over-budgeting and under-budgeting each month. Divvy makes tracking business expenses fun — I never thought I'd say that!

Pros

I first learned about Divvy via the daily business newsletter, Morning Brew. I was in disbelief that the product was totally free, so I scheduled a demo call. As it turns out, Divvy really is TOTALLY free. The app is incredibly user friendly and switching/updating budgets is surprisingly easy. But while the app interface is nice, the push notifications are wonderfully helpful, and Divvy travel has...

Cons

Honestly, there are really only two things I dislike about Divvy: 1. That there isn't a Divvy for PERSONAL spending (I've been Googling looking for something like this for the past few weeks now...nothing seems to exist!) 2. The saving a receipt feature/adding notes feature is a little spotty at times. I find that I often need to go back into a purchase and re-upload the photo of the receipt/re-type my note. Hopefully this is a bug that gets worked out with the next app update.

Vendor response

Hi Zachary, Thanks for the feedback! I've sent your feedback regarding the photo receipt uploads to the director of product, and he's looking into a way to improve that process and ideally ensure that it never happens again. Just wanted to thank you personally for joining the Divvy family of happy customers, and for taking the time to leave a great review! -Mark

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Seems too good to be true — but it's true

Reviewed 3 months ago

Expense management is not a stressor in my life because of Divvy, and for that I am eternally grateful.

Pros

Divvy is as simple as it gets with expense management. Everyone on the platform, from myself as the one who implemented it for our team to the newest employee just onboarding, has had such an easy time navigating it and understanding their role on the platform. It is intuitive, quick, and seamless. The customer service team is second to none and any time we've had a request or question we get help right away from the best team out there.

Cons

Business reporting could be made a little more nuanced for teams to be able to play with more views etc. in the dashboard, but this isn't a big enough con to move away from Divvy to anything else and they take innovation seriously. I won't be surprised to see more functionality here launch in the near future if enough customers are asking for it.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Very quick and easy to implement with great customer service

Reviewed 5 months ago

Overall I very impressed with Divvy and the constant innovation of making using and administing the card easy.

Pros

Very easy to integrate into our business and very user friendly software.

Cons

Out of pocket reimbursement. Be easier once approved Divvy sent check to individuals and charge the Divvy account vs ACH funds to Divvy.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Expense Management Made Easy

Reviewed 2 years ago

We've loved Divvy. It has given flexibility to those that travel while giving the flexibility to get things done without having to worry that one of the 3 corporate credit cards is floating around being used by a random employee.

Pros

Divvy has been great for our organization. We have been able to move away from reimbursements and have been able to give spending flexibility to everyone within our organization. We love being able to give every employee a card, but not having to worry that they are going to overspend. And possibly, one of my favorite features of any software ever is the ability to create virtual cards (both for subscriptions and burner cards for one time purchases). Its nice to know that I can cancel a virtual card and not have it affect other vendor payments.

Cons

There is a little bit of a lack of hierarchy available (like an administrator over certain budgets only) and a lack of flexibility with paying down our account (holds placed on account effectively freezing our cards) but other than that, it has been great!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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What we needed in a Corporate Credit Card

Reviewed 2 years ago

Overall we have had a great experience with Divvy. We were waisting so much time with fraud issues with other cards. Also has helped us with our employee card reconciliation. We can have required fields that our employees need to fill out like notes.

Pros

Virtual Cards are easy to generate, Control of employee cards and funds is really nice, Reporting is good, support has been really good

Cons

It is a little difficult for employees to catch on to how everything is supposed to work. It changes fairly quickly (good because it gets better, but con because you have to change your processes or relearn the software)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Innovative and unparalleled service

Reviewed 2 years ago
Pros

I love how easy it is to use Divvy. It has significantly reduced the time to close the books at month end. We used to have to wait at least a week just to reconcile credit card transactions, but with Divvy, it only takes one to two days. The team at Divvy has been extremely receptive to our feedback and providing the best customer experience possible.

Cons

The software is constantly evolving as we and other gives feedback (this is a good thing), but there doesn’t seem to be one clear cut path of best practices with Divvy.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Divvy Is an excellent choice

Reviewed 9 months ago

Overall i love using Divvy. It has made my work easier.

Pros

For me the best thing about this is i don't have to keep track of paper receipts anymore, they are all stored on Divvy's server that i can look at and download anytime. The product is very easy to use and it's extremely easy to implement company wide.

Cons

Not really any features that are missing, in fact they add features that i didn't even know i needed. As for upgrades i would like to see reimbursements be charged to the card instead of going through payroll. I don't mind that there is a fee for it, but i would like to see the possibility of using the card to reimburse some through paypal or venmo etc. To me there was nothing difficult about using Divvy, it's all very user friendly. Integration into our business was very easy.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Divvy is amazing!!!

Reviewed 2 years ago

We are now much more efficient. No more looking for 3-4 different software to handle all our needs because Divvy does them all in a perfect way.

Pros

Best expense software I have ever used. Our time reviewing and/or approving expenses is now cut in half. No more reimbursements. The budget features are also amazing. We have been looking for a better way to budget our expenses and Divvy does an amazing job at budget management.

Cons

I kinda wish we had to pay for it to let them know how much we appreciate it. It's that good.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Divvy is a great product

Reviewed 2 years ago

It has eliminated missing receipts and automatically posts expenses to our accounting system (Quickbooks Online). Virtual cards eliminate overcharges and fraud.

Pros

We have had problems with volunteers and staff turning in credit card receipts. That is now a thing of the past - finally! It has totally eliminated that problem. When there is a missing receipt, now I know it within a couple days instead of a couple months. The users love it too because they don't have to worry about saving and turning in receipts as well. Just take a picture of it at the time of sale and they are done! The recent integration with Quickbooks was HUGE for us. Now most data entry of expenses is automatic as well. Very easy to use most of the time, and it's free!

Cons

Getting the hang of allocating budgets can be tricky. And if you have a budget used by multiple people it presents additional challenges trying to allocate funds between multiple people. Auto payments take a few days to free up funds. And virtual subscription cards don't reset until first business day of the month, which can be a problem if charges are attempted on the 1st and it is a weekend.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Divvy is BY FAR the best product for expenses!

Reviewed 5 months ago

Divvy is AMAZING! Their customer service team is very well trained. From implementation to my managing representative to regular customer service - Their team is top notch.

Pros

Divvy is easy to use for users and admins alike. The setup is very easy to do, and my organization was able to hit the ground running from the day we had cards in hand.

Cons

The only con is that it doesn't integrate with QuickBooks Desktop. There is a workaround that is very helpful. I am just waiting for the day when I can use it with Desktop.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fantastic Enterprise Solution

Reviewed 2 years ago
Pros

No Cost & more efficiency - I was able to reduce organizational expenses by over $20,000 annually AND increase efficiency , transparency in the budget process, and give visibility to department leaders on real-time spending. The customer support has been fantastic. Fraud controls and prevention have been fantastic - we have been able to quickly isolate and stop attempted fraud, either by our user or notification from the Divvy team.

Cons

I would like the ability to organize budgets in a more hierarchical way, so that Department leaders can start with their overall budget and drill down into sub-budgets.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great product & easy to use

Reviewed 2 years ago

Overall, it's been great. Our account manager responds quickly to questions and we love the ease of use on the administration side as well as user side.

Pros

No more losing receipts!!! It is so nice to snap a photo right away and tie it to your charge. It makes month end reconciling much more streamlined

Cons

My only issue is the rewards system. It's a headache to say the least. When you cash in your points earned, you can't simply login and explore all of your options like other credit card companies. You must send in your request and wait to hear back from Divvy. We requested gift cards as our rewards and were sent to a website where we had very limited options for gift cards, and they were all electronic cards. This is very hard to keep track of and would have been much more convenient to get a a visa/mastercard giftcard. Also, all of the gift cards were tied to my email address, so any cards redeemed came to me via email and I had to distribute them to where they needed to go.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Works great for our company!

Reviewed 2 years ago

Our company can easily see where and by whom the money is spent in real time and we can set the amount on how much each person spends.

Pros

I was able to roll out company wide usage in a matter of weeks. The software is intuitive and employees reported back to me that they enjoyed using it.

Cons

Integrating ACH payments was cumbersome and we had several vendors confused about how they were getting paid.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great program!

Reviewed 9 months ago

Mostly positive. Hard to work with on the credit side and my account manager which is the one that seems to be able to actually make some big decisions doesn’t seem to care about responding or helping out company.

Pros

Easy to use and gives great control over employee spending.

Cons

Sometimes the account manager isn’t very responsive, but their everyday customer reps are great. Don’t appreciate their Methods for extending credit To businesses and paying them through their portal is laughable. I’ve never had a company limit how much I can pay them each day.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Lots of control

Reviewed 3 months ago
Pros

Can lock down most cards and control what they purchase

Cons

Export to Quickbooks doesn't always export correctly and guys in field have to activate things when it would be nice if the office could do it.

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