ExpensePoint Reviews

My favorite thing about this platform is how easy and convenient it makes the entire expense reporting process. With its receipt reader feature, I can now simply take a picture of my receipts and forget about dealing with paperwork and the hassles of manually entering details.

I have sometimes experienced issues with location accuracy resulting in incorrect mileage calculations. Lastly, I wish the mobile interface of the app was a bit more intuitive and easy to navigate.

- It helps to keep track of all your business expenses - Easy to setup and use - Helps to manage your spendings

- Cannot be integrated with some of the other accounting softwares.

Dear Jagjit, Thanks for reviewing ExpensePoint. It is great that you have found ExpensePoint easy to implement and use. That is our goal. We appreciate your comment about accounting software integration. Our award-winning system simplifies expense management by working with the tools and workflows you already know. We are constantly working to improve our integration options. Thanks for choosing us. Sherry McKeen VP of Global Client Relations

Expense report is easy to use I can upload pictures of my receipts , code them, and submit them for approval. It loads quickly as well.

I just don't like having to switch from one software to another to have them same outcome. The program seems like it will be ok for its purpose.

Dear Donny, Thank you for your rating of ExpensePoint. We appreciate your feedback and look forward to serving your expense management needs. Respectfully yours, Sherry McKeen – VP-Global Client Relations

Ease of use, flexibility, integrated with our accounting software (financial edge).

Moving expenses from one report to another without having to delete and pull from the trashcan.

Hi Jason, Thanks for the fantastic review of ExpensePoint. I am happy that your accounting software was successfully integrated with ExpensePoint. Seamless integrations make life easy! We love our trainers, and I am glad your experience was positive. Thanks for choosing ExpensePoint, and we look forward to serving you for many years. Kind regards, Sherry McKeen

What i like the most is the mileage tracking functionality of this software. I have tested so many mileage tracking software such as Triplog, Everlance, Simply, and MileIQ. Those software either are not available for my region or the GPS tracking is not accurate/failed to capture the trips on certain days. This mileage tracking function will auto-track once you are on the move (it knows the route I took exactly which is pretty amazing). Then, you can also edit data and attach receipts before submitting to the management system to approve.

There was this one time the user suddenly got logged out and couldn't log in to the application. Wasn't sure what happened, but all it took was for the user to reinstall the software to make it work again.

Dear Norawat, Thanks for taking the time to review ExpensePoint. We value our customer's feedback and comments. It is great to hear you are enjoying the MilageTracker. Thank you for choosing ExpensePoint as your automated expense reporting solution. Best regards, Sherry McKeen – VP-Global Client Relations

-ExpensePoint has a user friendly interface for navigating through different functions needed. -Home page dashboard gives a good overall view about yearly spending by category. -Report search function helps program admin tracking report approval status quickly.

-Depends on browser and operating systems, sometimes receipts section gets squeezed to size that is not visible. It happens when using Safari on a Mac system. -The mobile app does not have as much accessibility as desktop version - trouble viewing and creating authorized user's credit card reports on mobile app.

Hello Song, Thank you for your review. Wow! 10 out of 10 is awesome. I am pleased that you are finding the system user friendly and the reports helpful. Thank you for your feedback about receipts and the mobile app. I will share your comments with Development. Thanks for your review. We appreciate your business. With appreciation, Sherry McKeen VP-Global Client Relations

The software is very easy to use. It is intuitive for the end user. It is also easy to set-up and has many great features that give the software the robustness that it needs. It also has good integration with our corporate cards along with good reports for both analysis and to reconcile to our corporate cards and accounting system. It also has an easy to use export system that allows easy imports into our accounting system.

Not all fields that get entered in can easy be used in the export files. It requires customization.

Dear Alexander, Thank you for taking the time to review ExpensePoint so favorably. We are happy to know that your company enjoys using our software. I am pleased to read that you find Expensepoint intuitive, easy to use and set up and robust for your company's needs. I am also happy to know the analysis reports are making your life easier. We appreciate your business and look forward to a long relationship with your company. Sincerely, Sherry McKeen Vice President - Global Client Relations

That it has kept all of our sales people current with their expense reports. It used to take months to get them to submit which really challenged the Accounting Team.

There is nothing that I can say that I dislike about the software.

Dear Carlee, Thank you for your kind review of ExpensePoint. I am pleased that your sales people's reports are getting done fast and on time! in addition, great customer service is one of our highest values so it is great to hear you experienced excellent support. Thank you for being our client. Have a great day. With appreciation, Sherry McKeen VP-Global Client Relations

Easy to use Reporting smooth Implementation Tracking of expenses

Unfortunately we were unable to use the automatic ACH payment due to some requirements which the company was not ale to provide because of confidentiality

Dear Ronita, On behalf of the ExpensePoint team I would like to thank you for your great review. We created this expense management solution to help businesses save time and have seamless process for expense management. We are pleased that your experience with implementation was helpful and efficient. Have a great day. Respectfully yours, Sherry McKeen VP-Global Client Relations

This software was very easy to learn and understand how to use. Overall, it is very simple to customize it to your company's exact requirements. The best part was the ease of use to all of the users, I barely had any questions!

I really don't have any cons about the software.

Dear Hannah, Thank you for your 10/10 review of ExpensePoint. We really appreciate your feedback regarding ExpensePoint's ease of use, customization capacity, and your experience with our customer service team. I will be passing your review on to them. It will make their day! Thank you for choosing ExpensePoint. We value your business and look forward to serving your needs. Yours truly, Sherry McKeen VP-Global Client Relations

Easy to use, easy to navigate customized for my use

there truly isn't anything I do not like about ExpensePoint, how can you not when it makes your job easier and faster.

Dear Debbie, Thank you for your amazing review of ExpensePoint. We are happy you are enjoying the customization and the ease of use. Thank you for choosing ExpensePoint. We appreciate your business and look forward to a long relationship with your company. Kind regards, Sherry McKeen - Vice President - Global Client Relations

ease of use for our users. they seem to be able to migrate to it easily

it's inability to upload directly from chase credit card small business

Dear Dave, Thank you for taking the time to provide a review for ExpensePoint and your great comment regarding our support. We know how important it is to ensure our clients receive excellent training and setup. In regards to Chase and uploads, we are currently working on the direct integration with Chase. Another option for you to consider is we do offer ExpensePoint World Card as a no fee option for our clients. That would be a quick fix for direct integration. Thank you for choosing ExpensePoint as your automated expense reporting solution. Kind regards, Sherry McKeen VP-Global Client Relations

About the simplicity and friendly usable APP

It has issues about uploading the maps for travel related expenses

Dear Bhupendra, Thank you for your review of ExpensePoint. We appreciate your comments about our app being user friendly and easy. Thank you for this. Our Tech support has dealt with the issue of uploading you mentioned. Please let us know if you are still experiencing any difficulty. Thank you for choosing ExpensePoint for your expense management system. Kindest regards, Sherry McKeen-VP-Global Client Relations

I maintain ExpensePoint for multiple users. I find ease in entering report for each user and I am able to easily locate the report after it has been submitted. I also find the Receipt Wallet helpful. As the users I maintain turn in receipts I can keep them in an easily accessible place until I have all the receipts I need for the report. The Google map option is also a convenient way to have exact mileage for trips.

Once I learned the program I have had no issues.

Dear Rosa, Thank you so much for these wonderful comments about ExpensePoint. It is really pleasing to know that the software has all the flexibility that you need. We also love the Google map option. It makes reporting the mileage so easy. We really appreciate your business and appreciate your support by providing this superb review. Sincerely, Sherry McKeen VP-Global Client Relations

The variety of tabs/menus to easily go from approving reports to editing the expense categories in the Settings Manager. It is a flexible and powerful tool to process expense reports and in turn to analyze them. Helpful & knowledgeable support team that goes above & beyond to support the integration and fix any issues.

Once the receipt reader feature is activated there is no way to manually override the reader if I want to upload a receipt without having it "read". This could be useful to cut out extra steps of isolating the personal expenses when uploading a receipt with personal & business expenses.

Dear Michael, Thank you for your great 5 star review of ExpensePoint. I am really pleased everything has gone from pilot to roll-out and I can assure that all will continue to go well going forward. As for your comments regarding bypassing the Receipt Reader you can actually assign a receipt to an expense while it is being read. Doing this will override that process. I will make sure that someone from our CRM team reaches out to you to discuss further. Finally, thank you for choosing ExpensePoint and for being our client. Kind regards, Paul Ansloos - V.P. Global Sales & Marketing

The ease of use. Functionality. Easy to configure to meet your company's requirements

Everything has some issues here or there, but on the whole, hard to say I have seen any issues with Expense Point

Dear Tanuj, Thank you for your excellent review of ExpensePoint. We really appreciate you taking the time to provide comments about the program and I am pleased that it is meeting your company's requirements for automated expense management. Thank you for choosing ExpensePoint and for being our client. We really appreciate your business. Kind regards, Paul Ansloos - Vice President - Global Sales & Marketing

Apart from being a 100% user friendly to both users and admin, what I really like about expensepoint is that it can be customized according to business needs. And when it's customized, it even works like magic! Also, when ExpensePoint team promises you the best customer service, they actually mean it! They're always available to help you anytime, wherever part of the world you may be.

Limited information displayed for the transactions (description not shown) when viewing the entire report which is a bit difficult when browsing quickly to look for a specific transaction by its description. I would need to open each transaction to see it's full description.

Dear Rachelle, Thank you for taking the time to provide your wonderful comments about ExpensePoint. I am very pleased with your overall experience with not only the program but also with our company service and support; it means a lot to us to hear those things from clients. I have also asked your support team to contact you to see if there are better ways for us to expand on the viewing experience...

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For the most part it's user friendly. On occasion when we do experience hiccups I know I can rely 100% on their support team - specifically Theresa. She responds quickly to any concerns that I have and will work closely with me or our team to to resolve any issues that may arise.

The software only allows one receipt per one transactions. For example, a hotel receipt may have accommodation - food - parking on 1 invoice, we like to break these transactions down - however, we cannot tie this 1 invoice to multiple transaction lines.

Dear Tracy, Thank you for taking the time to provide a review for ExpensePoint. I am pleased that everything is going well with your program and thank you for your great comments regarding our support. We certainly know how important it is to ensure that our clients receive the support that they need quickly. Thank you for comments about Theresa; I will certainly pass them along to her. Regarding...

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Software : easy to use even with employees who are not familiar with office work .. Customer support : simply fantastic i always gets the help i need in a timely manners

none, but maybe for users adding receipts take more time than expected .. sometimes slow but overall great software

Dear Jocelyn, Thank you for submitting this wonderful 5 star review of ExpensePoint. We really appreciate it. Thank you also for mentioning our customer support team, they truly are a great asset to the ExpensePoint team. We really appreciate Dicom being our client and look forward to a long lasting relationship with you and your team. Je vous remercie! Paul Ansloos - Vice President Global Sales & Marketing

multiple ways to save receipts to the wallet mobile app is very user friendly for our employees on the road very easy to customize categories endless analysis reports excellent training and ongoing support team

no way to automatically populate information for recurring charges unable to edit multiple charges from the same vendor at once to save time

Dear Nicole, Thank you so much for the wonderful 5 star review of ExpensePoint. We appreciate all of your comments including your feedback regarding reoccurring expense population and editing multiple expenses for one vendor. This is excellent feedback and I have asked Kelly from our CRM team to contact you regarding editing multiple charges from the same vendor as I believe we have a solution to this which she can show you. We have added your other suggestion to our internal development 'wish-list', so hopefully we will see this feature added in the future. Finally, thank you for choosing ExpensePoint and for being our client. We really appreciate your business. Kindest regards, Paul Ansloos - Vice President - Global Sales & Marketing.

The software allows us to run a smooth expensing operation without the hassle of paper files. In and of itself, the interface is easily navigable to both front and back end users, allowing a pain free, expedited approval process. Additionally, ExpensePoint's phone application makes it easy to upload documents, approve transactions, and everything in between while on the go.

ExpensePoint does not have a centralized manual that users are able to reference. Even though there are short 'how-to' video clips, there are many details that are not explained, resulting in a mandatory customer service call.

Dear Becky, Thank you for your wonderful review of ExpensePoint. We really appreciate your feedback and are pleased that ExpensePoint is working really well for you and your team. Thank you comments regarding ExpensePoint being Elegantly designed and brilliantly constructed. This is a truly appreciated comment, one which I will pass along to our UI design and IT team. I wanted to also acknowledge...

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First everybody we talked to was very professional and very reactive on every requests we had (even proactive). Great Customer Support! Then what we like the most about the software itself is that it's very user friendly and very flexible for the company needs. Also best value on the market. The receipt reader is a feature that we really love. We are using expense point since a little more than a month and our company is very pleased with it. I definitely recommend it. We are still in the process of integrating expense point with our ERP and looking forward to it. That would saves us a great amount of time.

I don't have much cons because when we have a problem we notified the customer service that take care of it. The only thing right now is that we are eager to have the Spanish Version!

Dear Noemie, Thank you for the wonderful review of ExpensePoint; we certainly appreciate it. I am very pleased to hear that everything is going really well and and I have passed on your comments about 'Great Customer Support' to your customer support team. We are also looking forward to getting the Spanish version very soon. Thank you for choosing ExpensePoint and allowing us to serve you and your company as your expense reporting partner. Welcome to the ExpensePoint Family! Kind regards, Paul Ansloos Vice President - Global Sales & Marketing

Customizable to our needs - we have been searching for 2+ years for a company that would make expense reimbursements to our employees an easy process, for both the employee and the accounting side. As a church, it has been hard to find a company willing to put in the extra time and brainwork to get the system set up as we need it. Found both in Expense Point. Great customer service - while...

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None yet! We start our live process tomorrow, so looking forward to working with Expense Point to get it going.

Dear Ruth, Thank you for you great feedback for ExpensePoint and your especially your comments regarding the your implementation experience and working with our team. They are a really devoted group and apply great attention to detail in the implementation and training for each one of our clients. So thank you for you comments and I will pass this along to them. Thank you for choosing ExpensePoint to manage your employee expenses and we appreciate you being our client and look forward to many years of this relationship. Kind regards Paul Ansloos - Vice President Global Sales & Marketing.

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Dear Peter, Thank you for your great and very constructive feedback. Our team have been notified of your suggestions and will look at integrating them into future upgrades of ExpensePoint. Thank you for being our customer. Paul Ansloos Director of Sales and Marketing

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Dear Michael, Thank you for your great 5 star review of ExpensePoint. I am really pleased everything has gone well and that your experience has been positive. Customer service is so important to us. It is great that you have found our support team helpful. Furthermore, it is nice to hear that the implementation of ExpensePoint has resulted in a cost savings for your organization. Thanks for your business. Sincerely, Sherry McKeen VP-Global Client Relations