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HoneyBook

Client management for freelancers & SMBs

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Table of Contents

HoneyBook - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: March 2026

HoneyBook overview

Based on 678 verified user reviews

What is HoneyBook?

HoneyBook is a billing and invoicing tool offering key features such as billing and invoicing, payment processing, and electronic signature, among others.

Who uses HoneyBook?

By industry, HoneyBook reviewers are most commonly professionals in photography (29%). The most frequent use case for HoneyBook cited by reviewers is billing and invoicing (60% of reviewers).

What do users say about HoneyBook pricing?

Some users say HoneyBook’s pricing feels high, especially for freelancers and small businesses, and they compare it unfavorably to cheaper competitors. Reviewers appreciate the included features and time savings, and some reviewers find referral discounts valuable. Some users report affordability and flexible pricing tiers, though others feel transaction fees add up.

What are the most popular integrations for HoneyBook?

The HoneyBook integrations most frequently cited by reviewers are: QuickBooks Online (an accounting product rated 4.2 out of 5 for its integration with HoneyBook), Calendly (an appointment scheduling product, 4.8), and Google Calendar (a scheduling product, 4.9).

Starting price

36flat rate /
per month

visit website

Pros & Cons

Invoicing and Contracts

Proposals and Contracts

Workflow

Pricing

Limited mobile app functionality

Slow and inflexible payment processing

HoneyBook’s user interface

Ease of use rating:

4.7

(678)

HoneyBook pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(17)

3-4(99)

5(562)

What do users say about HoneyBook?

HoneyBook is a billing and invoicing tool offering key features such as billing and invoicing, payment processing, and electronic signature, among others.

Select to learn more

Who uses HoneyBook?

Based on 678 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Photography

Marketing and Advertising

Entertainment

Arts and Crafts

Others

Use cases

Billing and Invoicing

Contract Management

CRM

Payment Processing

Digital Signature

HoneyBook's key features

GetApp's analysis of 91 verified user reviews collected between July 2021 and September 2024 identifies HoneyBook's most critical features and summarizes user sentiment about those features.

Payment processing

4.4

Reviewers appreciate HoneyBook's payment processing capabilities for their ease of use and integration. They find it convenient to have everything in one place, eliminating the need for additional software like QuickBooks. Users report that clients can easily view and pay invoices online. However, some reviewers mention concerns about the speed of processing payments and the associated fees. They also highlight the benefit of automatic payments and the security of transactions, though a few note issues with auto-pay settings and delays in receiving funds. Of the 24 HoneyBook users who gave detailed accounts of their use of Payment Processing, 96% rated this feature as important or highly important.

See related user reviews

“It has seamless features that help us conduct recurring and billing with efficiency.”

Labidi T.

IT Manager

“It's a one stop for managing clinets their reocurring payments.”

Abby A.

Fitness Coach

“I love giving my customers a quick payment platform so they do not have to jump through different websites or accounts for access.”

Presley D.

Photographer

Electronic signature

4.3

Reviewers highlight HoneyBook's electronic signature capabilities as a significant time-saver and convenience. They find it straightforward and easy for clients to sign contracts, even for those who are not tech-savvy. Users appreciate not needing third-party software like DocuSign, and they value the seamless integration within HoneyBook. They report that it simplifies contract management and onboarding processes, making it easier to start projects quickly. The capability is praised for its reliability, security, and the notification system for signed documents. Of the 18 HoneyBook users who gave detailed accounts of their use of Electronic Signature, 94% rated this feature as important or highly important.

All HoneyBook features

Features rating:

4.6

(678)

Access controls/permissions

4.4

(18)

Accounting

(0)

Accounting integration

5.0

(1)

Accounts payable

(0)

Accounts receivable

(0)

ACH payment processing

4.0

(2)

Activity dashboard

4.6

(21)

Activity tracking

(0)

Alerts/Notifications

4.5

(25)

API

5.0

(1)

Appointment scheduling

4.8

(5)

Authentication

4.6

(5)

Availability management

4.0

(1)

Billing & invoicing

4.7

(108)

Billing portal

4.8

(11)

Business process automation

3.0

(1)

Calendar management

4.5

(60)

Calendar/Reminder system

4.7

(46)

Calendar sync

4.4

(24)

Client management

4.4

(13)

Client portal

4.7

(35)

Client tracking

(0)

Collaboration tools

4.6

(72)

Completion tracking

4.9

(10)

Confirmations/Reminders

4.4

(14)

Contact database

4.6

(25)

Contact management

4.7

(115)

Content generation

(0)

Content library

5.0

(3)

Contract drafting

4.9

(20)

Contract/License management

4.9

(8)

Credit card processing

4.3

(3)

CRM

4.8

(41)

Customer accounts

(0)

Customer database

4.7

(6)

Customizable dashboard

4.8

(5)

Customizable forms

3.0

(1)

Customizable invoices

4.8

(29)

Customizable templates

4.6

(51)

Dashboard

5.0

(2)

Data import/export

4.6

(5)

Data security

4.8

(64)

Data synchronization

(0)

Deadline management

(0)

Debit/Credit card processing

4.5

(19)

Design templates

(0)

Digital signature

4.5

(2)

Document management

4.6

(26)

Document storage

4.6

(38)

Document templates

(0)

Electronic payments

4.8

(21)

Email management

4.6

(66)

Email templates

(0)

Employee management

(0)

Employee scheduling

3.0

(1)

Event scheduling

(0)

Expense tracking

4.7

(3)

Facility scheduling

(0)

File sharing

4.3

(30)

Financial management

4.7

(12)

For aec industry

(0)

For ipad devices

(0)

For mac devices

(0)

Forms automation

(0)

Forms management

4.8

(4)

For photography studios

(0)

For small businesses

5.0

(1)

For startups

5.0

(3)

General ledger

(0)

Group scheduling

4.5

(6)

Hourly billing

(0)

In-Person payments

4.8

(4)

Interaction tracking

4.7

(81)

Invoice creation

4.7

(67)

Invoice history

4.7

(38)

Invoice management

(0)

Invoice processing

4.7

(17)

Job management

(0)

Lead generation

4.4

(8)

Lead management

4.7

(103)

Lead qualification

4.6

(18)

Live chat

4.8

(4)

Meeting management

(0)

Mobile access

4.4

(55)

Mobile app

4.6

(7)

Mobile payments

4.8

(23)

Monitoring

(0)

Multi-Channel communication

(0)

Multiple projects

(0)

Natural language processing

(0)

No-Code

4.5

(2)

Onboarding

(0)

Online booking

4.7

(49)

Online invoicing

4.8

(84)

Online payments

4.6

(63)

Payment gateway integration

(0)

Personalization and recommendation

(0)

Point of sale (pos)

(0)

Pre-built templates

4.3

(4)

Predictive analytics

(0)

Process modeling & designing

(0)

Process/Workflow automation

(0)

Project billing

(0)

Project management

4.5

(19)

Project planning

4.2

(5)

Project planning/scheduling

4.8

(40)

Project tracking

(0)

Proposal generation

4.8

(5)

Proposal management

(0)

Purchasing & receiving

4.0

(9)

Quotes/Estimates

4.8

(60)

Real-Time notifications

4.3

(3)

Recurring invoicing

(0)

Recurring/Subscription billing

4.7

(22)

Referral tracking

4.8

(5)

Reminders

4.5

(10)

Reporting/Analytics

4.4

(43)

Reporting/Project tracking

4.8

(72)

Reporting & statistics

4.0

(15)

RFP management

4.7

(3)

Room booking

5.0

(1)

Rules-Based workflow

(0)

Sales pipeline management

4.6

(34)

Scheduling

4.6

(35)

Search/Filter

4.6

(5)

Signature creation

5.0

(3)

Signature management

4.8

(5)

Social media integration

4.2

(24)

Source Tracking

(0)

Status tracking

3.0

(1)

Summary Reports

(0)

Task editing

5.0

(1)

Task management

4.5

(100)

Task progress tracking

5.0

(1)

Task scheduling

4.5

(8)

Tax calculation

3.7

(3)

Team collaboration

4.0

(4)

Templates

4.4

(16)

Third-Party integrations

3.7

(9)

Time & expense tracking

4.0

(7)

Timer

(0)

Time tracking

4.0

(2)

To-Do list

(0)

Version control

4.6

(7)

Web-based deployment

(0)

Workflow configuration

5.0

(3)

Workflow management

4.4

(34)

Work order creation

(0)

HoneyBook alternatives

HoneyBook

4.7

(678)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.6

Value for Money

4.6

Customer Support

4.7

PayPal

4.6

(26.3K)

learn more

Starting from

0.09

Free trial

Free version

Ease of Use

4.6

Features

4.6

Value for Money

4.5

Customer Support

4.3

QuickBooks Online

4.3

(8.4K)

learn more

Starting from

Per month

Free trial

Free version

Ease of Use

4.2

Features

4.3

Value for Money

4.2

Customer Support

4.0

Jobber

4.6

(1.4K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.4

Value for Money

4.4

Customer Support

4.6

HoneyBook pricing

Value for money rating:

4.6

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Starter

Per month

Features included:

Unlimited Clients
Unlimited Projects
Invoices & Payments
Proposals & Contracts
Calendar
All Professional Templates
Client Portal
Basic Reports

Essentials

Per month

Features included:

Scheduler
Automations
QuickBooks Online integration
Up to 2 Team Members
Expense Management
Profit and Loss
Remove "Powered by HoneyBook"
Standard Reports

Premium

129

Per month

Features included:

Unlimited Team Members
Priority Support
Multiple Companies
Dedicated Account Manager
Advanced Reports
1 AI Assistant
Onboarding Specialist

User opinions about HoneyBook price and value

Value for money rating:

4.6

(678)

To see what individual users think of HoneyBook's price and value, check out the review snippets below.

“I used HoneyBook to schedule appointment for photography, I found it easy to schedule clients for their photo sessions and manage their invoice and payments.”

Nicole A.

Photography

“I use it for recurring invoices, contracts, and customer management.”

Beth S.

CEO and Lead Consultant

HoneyBook integrations (82)

Integrations rated by users

We looked at 678 user reviews to identify which products are mentioned as HoneyBook integrations and how users feel about them.

QuickBooks Online

Integration rating: 4.2 (21)

“Keeping expenses down for right now until we get ACT caught up and then will update QB to Online most likely”

“All of our invoicing is shared between the two programs.”

Vanessa T.

School Board President

1/2

Google Calendar

Integration rating: 4.9 (19)

“Love my google calendar”

Stacey S.

Onwer

Calendly

Integration rating: 4.8 (17)

Gmail

Integration rating: 4.9 (17)

Zapier

Integration rating: 4.7 (7)

“Automates lead flow and internal processes. We use it to push form submissions into Jobber, trigger follow-ups, and keep everything synced without manual entry. Saves time and prevents missed leads.”

Bruce M.

General Manager

Zoom Workplace

Integration rating: 4.8 (6)

HoneyBook customer support

What do users say about HoneyBook customer support?

Customer support rating:

4.7

We analyzed verified user reviews to identify positive and negative aspects of HoneyBook customer support.

Widespread user sentiment highlights HoneyBook's customer support as responsive, helpful, and quick to resolve issues.

A significant portion of users appreciate the knowledgeable, friendly staff and the availability of live chat and online resources.

Broad user base values that the support team listens to feedback and actively assists with onboarding and feature requests.

A minority of users report slow response times, limited phone support, and difficulty reaching customer service during urgent situations.

Support options

Phone support

Email/help desk

Chat

Knowledge base

Training options

Webinars

Documentation

Live online

Videos

To see what individual users say about HoneyBook's customer support, check out the review snippets below.

“I like that HoneyBook has great customer support team that offers assistance for any queries reported 24/7.”

Vanessa C.

Sales Manager

“The response time from customer service is not as effective and fast as I would like, they are good at their responses but they don't do it quickly”

Caroline B.

Bachelor in Supply Chain Management

HoneyBook FAQs

Q. What is HoneyBook used for?

HoneyBook is a cloud-based CRM solution designed for small businesses and freelancers that helps users to manage business processes, from consultation to billing. The platform enables users to manage projects, book customers, send invoices, sign online contracts and manage payments. HoneyBook offers task management functionality that allows users to view and track different stages of a project. Users can store their invoices, contracts and other documents in one place. They can also respond to customers with automated appointment requests and follow-ups using custom templates and notifications. To help users keep on top of the workload, HoneyBook allows task reminders to be created, and automated payment reminders can be sent based on project payment due dates. HoneyBook facilitates secure online payments within the system and contracts can be signed digitally. The solution also provides users with the necessary tools to track reservations, payment schedules and leads automatically. HoneyBook can be integrated with third party tools such as Calendly, QuickBooks, Zapier, Google Calendar, Gmail, and more to create seamless workflows and data synchronization.

These products have better value for money