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Shift4 Logo

We’re changing the way the world experiences commerce.

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Shift4 - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: January 2026

Shift4 overview

What is Shift4?

Shift4 offers a centralized dashboard to help businesses manage end-to-end retail and payment management operations using merchant services, a secure payment platform, software integration, and business intelligence tools. It offers a QR code payment option, which allows customers to scan a unique code to initiate transactions using mobile devices.

It offers a variety of security features including tokenization, EMV, PCI-validated point-to-point encryption (P2PE), auditing, and reporting. It offers a Lighthouse Business Management System, which provides professionals with a dashboard to access reports, manage POS operations, schedule employees, streamline customer engagement, improve brand reputation across channels, and post content on social media accounts.

Shift4 provides end-to-end payment processing solutions for:

- Food & Beverage

- Hospitality

- Sports & Entertainment

- eCommerce

- Casinos & Gaming

- Retail

- Specialty

Starting price


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Shift4 reviews

Overall rating

2.2

/5

52

Positive reviews

29

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.94/10
Rating distribution

5

4

3

2

1

14

1

1

3

33

Pros
“The website builder was easy to use and was the promise of a one-stop-shopping place for my web hosting and credit card processing sounded great.”
BC

Bret C.

President

“Excellent software for secure card storage & processing.”
SC

Summer C.

Reservation Manager

“Amazing customer service. Hakki always comes through for us.”
MM

Mike M.

Owner

Cons
“Once we were forced to cancel due to the software providers short comings it was a nighmare for months getting the account closed properly. Getting charged $900 for equipment I returned.”
JP

Joe P.

Owner

“I cannot possibly express how awful their support is. Further more if they tell you they will have someone get back to you, give it up because you will not, in all likely hood, hear from anyone.”
BJ

Bruce J.

CPA

“I'm not the decision maker on software, but if it was up to me I would seek out a different solution. The Shift-4 CC recovery is time consuming, fails frequently, and overall is a pain to use.”
JS

Jane S.

Who uses Shift4?

Based on 52 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Hospitality
Restaurants
Food & Beverages
Automotive
Others

Use cases

Payment Processing

Shift4's key features

Most critical features, based on insights from Shift4 users:

Debit/Credit card processing
Reporting/Analytics
Recurring/Subscription billing
Electronic signature
Multiple payment options
Receipt management

All Shift4 features

Features rating:

Online payments
Partial payments
Data security
In-Person payments
Mobile payments
Multi-Currency
Transaction monitoring

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Shift4 integrations (27)

Integrations rated by users

We looked at 52 user reviews to identify which products are mentioned as Shift4 integrations and how users feel about them.

rezStream logo
rezStream

Integration rating: 5.0 (1)

Shift4 support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)

Shift4 FAQs

Q. Who are the typical users of Shift4?

Shift4 has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

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Q. What languages does Shift4 support?

Shift4 supports the following languages:
English


Q. Does Shift4 offer an API?

No, Shift4 does not have an API available.


Q. What other apps does Shift4 integrate with?

Shift4 integrates with the following applications:
Twitter/X, Meta for Business


Q. What level of support does Shift4 offer?

Shift4 offers the following support options:
24/7 (Live rep)

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