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ECP Logo

Assisted living solution for healthcare providers

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ECP - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

ECP overview

What is ECP?

ECP is a cloud-based assisted living solution designed to help group homes, rehabilitation centers, and independent living facilities manage processes related to individual care plans, resident assessments, audits, building maintenance, billing, and lead tracking. Users can integrate the application with existing systems to synchronize data and automatically create compliance questions, follow-ups, alerts, and reminders.

Key features of ECP include admissions management, care planning, meal and nutrition management, activity planning, medication tracking, incident management, and staff management. Customizable care levels for the EHR module offer resident-specific care plans and daily task lists, allowing teams to create audits based on charting details, refused care, missed charting, and more. The ECP Maintenance tool enables establishments to set up and track housekeeping tasks, building maintenance, and general community duties whilst maintaining state and federal regulatory standards.

ECP’s billing module automatically tracks billing items, assigns expenses, and creates invoices during service hours that are distributed to clients via traditional mail or email. Users can also generate status reports on conversion ratios, length of stay, key performance indicators, referral sources, campaigns, open leads, and more.

Starting price


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ECP’s user interface

Ease of use rating:

ECP pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(1)
3-4(41)
5(109)

What do users say about ECP?

My teams rarely have issues with the system and when an issue does occur, the ECP customer service people are there to help.

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Who uses ECP?

Based on 151 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Hospital & Health Care
Health, Wellness and Fitness
Medical Practice
Mental Health Care
Others

Use cases

Assisted Living
Long Term Care
eMAR
Electronic Medical Records
Pharmacy

ECP's key features

Most critical features, based on insights from ECP users:

Charting
Document management
Compliance management
HIPAA compliant
Patient records management
Activity tracking

All ECP features

Features rating:

Lead qualification
Interaction tracking
Monitoring
EMR/EHR
Documentation management
Search/Filter
Client management
Medication history
Workflow management
User management
Care plan management
Communication management
Reminders
Incident management
E-Prescribing
Alerts/Notifications
Reporting & statistics
Employee management
Third-Party integrations
Work order management
Patient communications
Pipeline management
Activity dashboard
Campaign management
Customizable forms
Contact management
Task management
Lead management
Billing & invoicing
Medical billing
Meal/Nutrition management
Medical history records
Medical management
Medication database
Status tracking
Medication management
Transaction management
Staff management
Nursing Forms Tracking
Opportunity management
Spend management
Patient intake
Patient management
Scheduling
Point of care system
Records management
Referral tracking
Sales reports
Task scheduling
Task progress tracking
Reporting/Analytics
Revenue management
Data import/export
Customizable templates
Customizable reports
Customer database
CRM
Contact database
Compliance tracking
CNA Tracking
Clinical care
Calendar management
Assessment management
Appointment management
API
Alerts/Escalation
Admissions management
Activity Planning
Access controls/permissions
Lead nurturing
Lead generation
Lead distribution
Lead capture
Invoice management
Invoice history
Home health care management
Geriatric care
Forecasting
For medical purposes
For long term care
For home care providers
Event/Activities planning
Email marketing
Electronic signature
Electronic payments
Document storage

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ECP pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about ECP price and value

Value for money rating:

To see what individual users think of ECP's price and value, check out the review snippets below.

“Also, the customer service staff are AMAZING, they are always kind, helpful, patient, and have excellent follow up.”
TN

Tanya N.

Administrator

“It is easy to teach staff how to use, it is user friendly to customize, pharmacy integration saves valuable nursing time, customer service is excellent. We have been very happy with ECP overall.”
SW

Shannon W.

CEO/Director of Nursing

ECP integrations (28)

Integrations rated by users

We looked at 151 user reviews to identify which products are mentioned as ECP integrations and how users feel about them.

WelcomeHome logo
WelcomeHome

Integration rating: 5.0 (1)

Our company uses Welcome and ECP to coordinate with other communities in our company and follow our and track our data.

LR

Linda R.

Director of Nursing

ECP customer support

What do users say about ECP customer support?

Customer support rating:

We analyzed 39 verified user reviews to identify positive and negative aspects of ECP customer support.

Widespread user sentiment highlights ECP's customer support as responsive, friendly, and quick to resolve issues.

A fair number of users appreciate the knowledgeable and patient support staff who assist with setup and troubleshooting.

Multiple users mention that support is easily reachable by phone and consistently provides timely, effective solutions.

Support options

Email/help desk
Phone support
Faqs/forum
Chat
24/7 (live rep)
Knowledge base

Training options

In person
Webinars
Documentation
Live online
Videos

To see what individual users say about ECP's customer support, check out the review snippets below.

“Anytime I had questions, I could call customer service and they were available right away and helped me get to where I needed.”

JM

Jen M.

RN DHS

“Whenever I have a question about the software, customer representatives are very helpful and address my issue in a timely fashion.”

JW

Jazmynn W.

Pharmacy Manager

“This software is rather intuitive and what one can't figure out, the very fast response time from customer service makes it very easy to use.”

BG

Beverley G.

Administrator

ECP FAQs

Q. Who are the typical users of ECP?

ECP has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

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Q. What languages does ECP support?

ECP supports the following languages:
English


Q. Does ECP support mobile devices?

ECP supports the following devices:
Android, iPad, iPhone


Q. Does ECP offer an API?

Yes, ECP has an API available for use.


Q. What level of support does ECP offer?

ECP offers the following support options:
Email/Help Desk, Phone Support, FAQs/Forum, Chat, 24/7 (Live rep), Knowledge Base

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