App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

ECP
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Assisted living solution for healthcare providers
Table of Contents



Is this product right for your business?
Find out with a
ECP - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
ECP overview
What is ECP?
ECP is a cloud-based assisted living solution designed to help group homes, rehabilitation centers, and independent living facilities manage processes related to individual care plans, resident assessments, audits, building maintenance, billing, and lead tracking. Users can integrate the application with existing systems to synchronize data and automatically create compliance questions, follow-ups, alerts, and reminders.
Key features of ECP include admissions management, care planning, meal and nutrition management, activity planning, medication tracking, incident management, and staff management. Customizable care levels for the EHR module offer resident-specific care plans and daily task lists, allowing teams to create audits based on charting details, refused care, missed charting, and more. The ECP Maintenance tool enables establishments to set up and track housekeeping tasks, building maintenance, and general community duties whilst maintaining state and federal regulatory standards.
ECP’s billing module automatically tracks billing items, assigns expenses, and creates invoices during service hours that are distributed to clients via traditional mail or email. Users can also generate status reports on conversion ratios, length of stay, key performance indicators, referral sources, campaigns, open leads, and more.
Starting price
Alternatives
with better value for money
ECP’s user interface
ECP pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.5
Ease of use
4.7
Customer support
4.9
Reviews sentiment
What do users say about ECP?
My teams rarely have issues with the system and when an issue does occur, the ECP customer service people are there to help.
Select to learn more
Who uses ECP?
Based on 151 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
ECP's key features
Most critical features, based on insights from ECP users:
All ECP features
Features rating:
ECP alternatives
ECP pricing
Value for money rating:
Starting from
No pricing info
User opinions about ECP price and value
Value for money rating:
To see what individual users think of ECP's price and value, check out the review snippets below.
Tanya N.
Administrator
Shannon W.
CEO/Director of Nursing
ECP integrations (28)
Integrations rated by users
We looked at 151 user reviews to identify which products are mentioned as ECP integrations and how users feel about them.
Integration rating: 5.0 (1)
“Our company uses Welcome and ECP to coordinate with other communities in our company and follow our and track our data.”
Linda R.
Director of Nursing
Other top integrations
ECP customer support
What do users say about ECP customer support?
Customer support rating:
We analyzed 39 verified user reviews to identify positive and negative aspects of ECP customer support.
Widespread user sentiment highlights ECP's customer support as responsive, friendly, and quick to resolve issues.
A fair number of users appreciate the knowledgeable and patient support staff who assist with setup and troubleshooting.
Multiple users mention that support is easily reachable by phone and consistently provides timely, effective solutions.
Support options
Training options
To see what individual users say about ECP's customer support, check out the review snippets below.
“Anytime I had questions, I could call customer service and they were available right away and helped me get to where I needed.”
Jen M.
RN DHS
“Whenever I have a question about the software, customer representatives are very helpful and address my issue in a timely fashion.”
Jazmynn W.
Pharmacy Manager
“This software is rather intuitive and what one can't figure out, the very fast response time from customer service makes it very easy to use.”
Beverley G.
Administrator
ECP FAQs
ECP has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What languages does ECP support?
ECP supports the following languages:
English
Q. Does ECP support mobile devices?
ECP supports the following devices:
Android, iPad, iPhone
Q. Does ECP offer an API?
Yes, ECP has an API available for use.
Q. What level of support does ECP offer?
ECP offers the following support options:
Email/Help Desk, Phone Support, FAQs/Forum, Chat, 24/7 (Live rep), Knowledge Base































