getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Table of Contents

usersusersusers

Talk with us for a free 15-min consultation

Expert advisors like Chase, who have helped 1,000+ companies, can find the right software for your needs.

Top Rated Telemedicine Software with Charting in 2026

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: February 2026

Charting streamlines the documentation process, enabling efficient record-keeping, customizable templates, and easy access to patient information. It supports better organization, time management, and compliance with healthcare standards. Our reviewers in telemedicine software rated this feature as important.

3 Best Telemedicine Software with Charting

  • TherapyNotes, LLC
  • Tebra
  • athenaOne - Highest rated for charting

See other top Telemedicine products with charting

How we picked the 3 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the telemedicine software category. They also needed to have sufficient reviews about charting, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for the product with the highest rating for charting based on our proprietary ratings and reviews. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 3 best products

TherapyNotes, LLC logo

TherapyNotes, LLC

4.7
(949)
visit website

User insights about the charting feature

Reviewers appreciate TherapyNotes, LLC's charting capabilities for their ease of use and efficiency. They find the system intuitive and helpful for organizing workflow and documentation. Users report that the templates are generally easy to navigate, though some wish for more customization options. They indicate that the software simplifies the otherwise cumbersome task of managing entries and maintaining compliance with industry standards. However, some reviewers feel that the session note and treatment plan templates could be more user-friendly and customizable.
“I don't like how the session note template is set up. It is not how I do notes, find it a bit cumbersome, and wish there were more templates available. The same applies to the way the Treatment Plan Template is set up. It is not set up for ease of use in the way I was taught to develop and update Treatment Plans.”
JS

Jennifer S.

Therapist

“I liked the automatic prompting to create a treatment plan after the first session. I liked that information could be pulled from intake paperwork into notes. I wanted options for more customization of forms.”
CC

Ceara C.

Therapist

Telemedicine key features coverage

TherapyNotes, LLC offers 4 out of the 5 key features for Telemedicine software identified by reviewers:

Two-Way Audio & Video
HIPAA Compliant4.9
Appointment Management4.8
Video Conferencing4.7
Appointment Scheduling4.8

Pros and cons based on 949 verified reviews

78% of users rated TherapyNotes, LLC 5 out of 5 stars, while 3% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 949 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Comprehensive support services

Highly responsive support

Outstanding customer service

Cons:

Challenges with issue resolution

Complex insurance billing

See pros and cons details

Pricing

Starting price:$59 per user/per month|Free version:Available|Free trial:Available

Prices may vary depending on the number of users and features.

Tebra logo

Tebra

3.9
(1.3K)
visit website

User insights about the charting feature

Reviewers have mixed feelings about Tebra's charting capabilities. They find the system user-friendly and straightforward for creating chart notes, but some users report that it is cumbersome and difficult to navigate. They appreciate the ease of making templates and the ability to document in patient charts, though many wish for more formatting options and better customization. Some reviewers express dissatisfaction with the service and technical support, noting issues with trying out the note section before purchasing and difficulties with billing and diagnosis codes.
“There are plenty of templates full of irrelevant parameters. But try a really simple thing like being able to see the reasons for the last few visits when you open the chart? Forget it, until you select "notes", and then select each note in turn, a laorious process, you have no idea what is going on. ”
DW

Daniel W.

Physician

“Very limited formatting options.”
MH

Marty H.

physician

Telemedicine key features coverage

Tebra offers 4 out of the 5 key features for Telemedicine software identified by reviewers:

Two-Way Audio & Video
HIPAA Compliant4.3
Appointment Management3.8
Video Conferencing4.5
Appointment Scheduling3.7

Pros and cons based on 1,343 verified reviews

53% of users rated Tebra 5 out of 5 stars, while 18% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 1,343 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

User-friendly navigation

Comprehensive training resources

Effective practice management

Smooth integration process

Cons:

Challenging contract management

Inefficient call support

Slow issue resolution

Unreliable email support

Negative financial impact

See pros and cons details

Pricing

Free version:Not available|Free trial:Available

Prices may vary depending on the number of users and features.

athenaOne logo
3.8
(901)

User insights about the charting feature

Reviewers indicate that athenaOne's charting capabilities are convenient and easy to use, allowing for efficient documentation and access to patient records. They appreciate the ability to chart specific to patient appointments and the customizable workflows. Users report that the system is intuitive and helps save time, though some find the templates hard to create and the number of clicks excessive. They also note that the medical record can be fragmented and not always intuitive for transferring information.
“It is so easy to access a patient's chart, view the patient's last visit, recent activities, lab order, prescription, medications. It provides easy complete access to the patient's medical records. It is so easy to create patient cases or create orders for a medication refill as well as access what lab orders and medications were provided to the patients as well see what the Doctors Notes during the patient's visit.”
Verified reviewer profile picture

Evelyn G.

Virtual Administrative Medical Assistant

“The charting has useful features and predefined text boxes/questionnaires that are useful. You have to free text if it is not included, which could be problematic if you require specialized documentation.”
AH

Abigail H.

Clinical Director

Telemedicine key features coverage

athenaOne offers 4 out of the 5 key features for Telemedicine software identified by reviewers:

Two-Way Audio & Video
HIPAA Compliant4.7
Appointment Management4.3
Video Conferencing3.9
Appointment Scheduling4.2

Pros and cons based on 901 verified reviews

42% of users rated athenaOne 5 out of 5 stars, while 18% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 901 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Ease of learning

Template customization

Comprehensive EHR features

Cons:

Excessive click navigation

Inconsistent account management

Problematic claim management

High costs and fees

Slow issue resolution

See pros and cons details

Pricing

Free version:Not available|Free trial:Available

Prices may vary depending on the number of users and features.

Other Top Rated Telemedicine Software with Charting in 2026

Zanda logo

Zanda

Category Leaders

Practice management software for allied health professionals

visit website
Zanda is a practice management platform designed to help allied health professionals run clinic operations with calendar management tools, automated appointment reminders, treatment note templates, invoicing, online bookings, 2-way SMS chat, telehealth, secure AI-powered session transcription & more

Read more about Zanda

Users also considered
TherapyNotes, LLC logo

TherapyNotes, LLC

Online mental health EMR and practice management software.

visit website
Web-based practice management & electronic health records (EHR) software for behavioral health with thousands of active users, and unlimited customer support.

Read more about TherapyNotes, LLC

Users also considered
SimplePractice logo

SimplePractice

Appointment scheduling and reminder solution

visit website
SimplePractice is an all-in-one practice management solution that helps businesses simplify administrative tasks, such as scheduling, billing, and documentation, allowing health and wellness professionals to focus on providing excellent client care. The platform offers a robust set of features designed to help practitioners thrive.

Read more about SimplePractice

Users also considered
CharmHealth logo

CharmHealth

Category Leaders

AI-based healthcare platform for medical practices

visit website
CharmHealth is an AI-based healthcare platform offering electronic health records, practice management, and medical billing solutions for medical practices of all sizes. The system features an AI scribe that automates documentation during patient encounters and integrates with pharmacies, labs, and devices. The platform includes patient engagement tools that allow individuals to schedule appointments, access records, and manage their healthcare information.

Read more about CharmHealth

Users also considered
PracticeSuite logo

PracticeSuite

Cloud-based Medical Billing & Practice Management platform

visit website
PracticeSuite is a full medical practice management & medical billing software with EHR & patient portal services for medical practices & billing companies

Read more about PracticeSuite

Users also considered
Tebra logo

Tebra

Automated solution for medical practice management

visit website
Tebra helps medical providers optimize clinical processes by handling administrative tasks so that doctors can focus on patient care

Tebra is popular with physician practices with 1-10 providers and medical billing companies with 1-100 providers.

Read more about Tebra

Users also considered
gGastro logo

gGastro

Cloud-based gGastro® EHR for gastroenterologists.

visit website
Cloud-based gGastro® EHR software, accessed via tablet, browser or mobile, is developed by gastroenterologists to help speed documentation, increase efficiency and keep the focus on patients. gGastro comes loaded with diagnoses, orders, maps, findings, billing codes and a built-in MIPS scorecard.

Read more about gGastro

Users also considered
CarePaths EHR logo

CarePaths EHR

E-Health Records & Practice Management System w/ Telehealth

visit website
ONC-Certified & HIPAA compliant cloud-based EHR and practice management platform with telehealth. Accept e-referrals, FREE claim submissions, online payments, E-statements, online scheduling, appointment reminders, clinical documentation, customizable forms, secure messaging, outcomes monitoring.

Read more about CarePaths EHR

Users also considered
AestheticsPro logo

AestheticsPro

Simplify and grow your medspa with all-in-one cloud software

visit website
Deliver secure virtual consultations with AestheticsPro’s built-in, HIPAA-compliant telehealth tools. Video sessions, scheduling, consent forms, and EMR integration make it easy to extend care beyond the treatment room.

Read more about AestheticsPro

Users also considered
Mend logo
Category Leaders

The #1 Telehealth, Patient Engagement, & Automated Payments

Telemedicine is convenient and easy, which drives patient attendance. No logins or software downloads.

Fully HIPAA compliant toolset (w/ BAA), encrypted video visits, and additional security measures help protect patients from a wide variety of compliance and data security risks.

Read more about Mend

Users also considered
Jane logo
Category Leaders

Practice management software designed by real clinic owners.

Jane is a cloud-based practice management software designed to help health and wellness practitioners manage online booking, scheduling, billing, and more.

Read more about Jane

Users also considered
Pabau logo

Practice management system for healthcare

Pabau is an all-in-one practice management software designed for healthcare businesses. The system offers digital patient records, online booking capabilities, calendar management, and integrated payment processing to streamline administrative workflows. Pabau also includes marketing tools, inventory management, and reporting features that help medical practices operate efficiently while maintaining secure patient data.

Read more about Pabau

Users also considered
TheraNest logo

Most EHRs aren’t designed for mental health — TheraNest is.

Your clients are busy, and so are you. Adding telehealth software options to your care suite expands access, allowing more people to get treatment. Making appointments convenient and engaging with clients between in-person sessions are the keys to patient-centric care.

Read more about TheraNest

Users also considered
Carepatron logo
Category Leaders

The healthcare workspace for small teams and their clients.

All your healthcare work in one place: Notes, Clients records, Appointments, Billing, Payments, Transcription, Communication & more.

Read more about Carepatron

Users also considered
Praxis EMR logo
Category Leaders

EMR software powered with artificial intelligence

Praxis EMR is the #1 rated, AI-based, template-free EMR/EHR that learns and gets progressively faster and easier with highest medical quality.


Read more about Praxis EMR

Users also considered
NextGen Office logo
Category Leaders

Empowering our clients to make healthcare better

NextGen Healthcare provides ambulatory practices with award-winning solutions along with dedicated support & professional services.

Read more about NextGen Office

Users also considered
Qualifacts Insync logo

Cloud-based EHR and practice management software.

InSync’s Telemedicine feature offers group therapy sessions, access anywhere on any device, ability to host multiple providers in one video-call, email notifications, one click links for instant calls, and all of this accessible directly in InSync’s Patient Portal.

Read more about Qualifacts Insync

Users also considered
Epic logo
Category Leaders

Modular, cloud-based ambulatory EMR software

EpicCare is a physician-friendly EMR platform designed to help organize patient data and optimize workflows with tools for chart review, orders, and more

Read more about Epic

Users also considered
RXNT logo
Category Leaders

Cloud-based Practice Management, EHR, and eRx Software

RXNT is an integrated Clinical & Practice Management platform for healthcare professionals which helps you manage patient records and medical billing, e-prescribe medications, and schedule doctors, patients, and resources. Elevate your practice with our cloud-based EHR, eRx, and PM software.

Read more about RXNT

Users also considered
ModMed logo

Specialty healthcare software for medical practices

ModMed® Telehealth allows physicians to screen, diagnose and document virtual visits directly in EMA®. Integrated ModMed Scribe AI ensures accurate, real-time transcription and streamlined documentation, helping deliver high-quality remote care.

Read more about ModMed

Users also considered
Kipu logo

Behavioral health platform for treatment centers

Kipu offers software for behavioral health organizations, integrating EMR, CRM, RCM, and GRC tools. The platform streamlines workflows with customizable documentation templates, secure messaging for care coordination, and integrated patient billing, while providing compliance management tailored to behavioral health facilities.

Read more about Kipu

Users also considered
WebPT logo

Everything you need to run a successful practice.

WebPT supports telemedicine with live video; an interactive home exercise program; documentation & billing; and email tool.

Read more about WebPT

Users also considered
Alleva logo

We're the friendliest EMR platform around. Book a Demo!

Our state-of-the-art platform will take your center into the 21st century and streamline the entire process of EMR. Our platform provides more efficient workflows, reducing burn-out, and improving the quality of care. Insights offers real-time data for better business decisions and easier reporting.

Read more about Alleva

Users also considered
athenaOne logo

AI healthcare software for medical practices

AthenaOne is a fully-integrated healthcare solution combining electronic health records, medical billing, practice management, and patient engagement. The AI-native platform streamlines clinical documentation, automates data exchange, and simplifies administrative tasks for providers. With features like customizable workflows, automated wellness outreach, and telehealth, the system helps medical practices enhance clinical outcomes and operational efficiency.

Read more about athenaOne

Users also considered
MidexPRO logo

Cloud-based Private Practice Management Software

The intuitive Practice Management software that facilitates your medical practice. Used by groups of Consultants, Secretaries, and Billing companies alongside individual businesses. Cloud-Based and Mobile optimised with integrations and features to assist daily functions and efficiency.

Read more about MidexPRO

Users also considered

Key features for Telemedicine software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Two-Way Audio & Video: Users value the ability to conduct remote sessions, visual assessments, and maintain communication. Flexibility for turning off video/audio is appreciated. 97% of reviewers rated this feature as important or highly important.
  • HIPAA Compliant: Reviewers emphasize the importance of security and confidentiality, ensuring patient data protection and compliance with legal requirements. 96% of reviewers rated this feature as important or highly important.
  • Appointment Management: Users appreciate customizable booking options, automated reminders, and the ability to manage appointments online, enhancing convenience for both providers and patients. 95% of reviewers rated this feature as important or highly important.
  • Video Conferencing: Users find video conferencing crucial for remote consultations, valuing features like screen sharing and virtual waiting rooms, though reliable internet is essential. 92% of reviewers rated this feature as important or highly important.
  • Appointment Scheduling: Reviewers mention the ease of setting schedules, sending reminders, and allowing patients to book or reschedule appointments, improving overall efficiency. 85% of reviewers rated this feature as important or highly important.