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Beds24
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
PMS platform with channel manager and payment processing
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Beds24 - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: February 2026
Beds24 overview
What is Beds24?
Beds24 is a cloud-based property management solution that offers a channel manager and booking engine for businesses in the vacation rental industry, such as hotels, holiday homes, B&Bs, hostels, property managers, and agencies. Key features include a front-desk system, reservation management, online availability tracking, payment processing, and more. Beds24 enables property managers to set up an online front-desk system to manage booking rates, inventory, and guests. Users can customize the layout and include features such as special offers, flexible rates, group packages, multiple price options, and discount codes. Managers can also establish custom rules for minimum or maximum stays, high and low seasons, and instant bookings. The online booking system allows guests to make reservations from multiple devices, including desktops, tablets, and smartphones. With Beds24’s calendar management tools, businesses can review bookings, availability, and prices in real time. Users can change prices, manage room assignments, and set restrictions, as well as add, change, or cancel reservations. The customizable dashboards allow users to handle guest check-ins, monitor housekeeping statuses, and review reports with booking logs, financial analyses, and location-specific statistics.
Who uses Beds24?
By industry, Beds24 reviewers are most commonly professionals in hospitality (43%). The most frequent use case for Beds24 cited by reviewers is channel management (62% of reviewers).
What do users say about Beds24 pricing?
Most reviewers indicate that Beds24 delivers excellent value for money, with low costs and robust features. Most users consider it cost-effective, though some users report extra fees for OTA listings and limitations in pricing configuration.
Starting price
per month
Alternatives
with better value for money
Beds24’s user interface
Beds24 pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.8
Features
4.7
Ease of use
4.2
Customer support
4.6
Reviews sentiment
What do users say about Beds24?
Users say Beds24 offers extensive customization, flexible pricing, and robust channel management, allowing them to tailor the system to complex needs and efficiently manage bookings across multiple platforms. They appreciate the wide feature set, affordable pricing, and the ability to automate processes, which saves significant time in daily operations. Most find the booking engine adaptable and value the integration options with other tools.
Reviewers indicate that the setup process can be challenging and the interface is sometimes outdated or complex, especially for beginners. They report a steep learning curve and mixed experiences with customer support, noting delays and reliance on self-help resources.
Select to learn more
Who uses Beds24?
Based on 116 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Beds24's key features
Most critical features, based on insights from Beds24 users:
All Beds24 features
Features rating:
Beds24 awards
Beds24 alternatives
Beds24 pricing
Pricing plans
Pricing details:
User opinions about Beds24 price and value
Value for money rating:
Of 27 reviews that provide robust commentary on Beds24's price and value, 85% mention it in a positive light.
Most reviewers indicate that Beds24 offers excellent value for money, citing its low cost and comprehensive features. They appreciate the software's ability to sync calendars across platforms, automate processes, and manage reservations efficiently. Users find it cost-effective, combining the functionality of a PMS and a Channel Manager at a very competitive price. They also highlight the customizable pricing and low setup and operational costs. Some users report that while the initial setup can be challenging, the overall cost-performance ratio is highly favorable. However, a few reviewers mention additional fees for increasing OTA listings and some limitations in pricing configuration and support.
, and
To see what individual users think of Beds24's cost and value, check out the review excerpts below.
Beds24 integrations (36)
Integrations rated by users
We looked at 116 user reviews to identify which products are mentioned as Beds24 integrations and how users feel about them.
Integration rating: 5.0 (5)
“I need paying. would have preferred to use Sumup. Oh yet another income source and more paperwork, before, direct bookings came via Eviivo, no hassle.”
“Ability to automate payments is essential for a slick automated operation. Stripe is excellent although fees are quite expensive starting at 1.4%.”
Ian S.
owner
Integration rating: 5.0 (3)
“Whilst Beds24 offers some revenue management options and dynamic pricing, there are no external inputs using Beds24 alone. For this reason, integration with Pricelabs is essential. ”
Mark H.
Marketing Director
Integration rating: 4.0 (2)
Integration rating: 5.0 (1)
Integration rating: 4.0 (1)
Beds24 customer support
What do users say about Beds24 customer support?
Customer support rating:
We analyzed 47 verified user reviews to identify positive and negative aspects of Beds24 customer support.
Widely noted by reviewers, Beds24 customer support is fast, often responding within 24 hours or even faster.
A fair number of users highlight the support team's friendliness, professionalism, and deep product knowledge.
Frequently reported by users, support is accessible via email and phone, with prompt and helpful follow-ups.
A few users mention support can be slow at times or mainly directs them to help articles instead of providing direct solutions.
Support options
Training options
To see what individual users say about Beds24's customer support, check out the review snippets below.
“That said, their wiki is a fantastic source of info and their customer support is very quick to answer all your questions. Once you get to know its capabilities properly and how it works, then you will have gained invaluable knowledge which will make everything a piece of cake.”

Nik G.
Founder
“Our rep and her team of customer support rocks, they are very knowledgeable and reply in under 24hrs sometimes within the hour - Love it.”
Rod F.
Manager
“The latest one is I can't login to my account and I'm unable to get a quick help as they can only be reached by email.”
Anabell G.
Owner
Beds24 FAQs
Beds24 has the following pricing plans:
Starting from: $10.98/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. What are the benefits of using Beds24?
• Smart automation tools help manage bookings rates and availability.
• Channel manager keeps inventory and prices automatically up to date across all channels.
• Booking engine includes fully customizable widgets, showing live availability and prices.
• Payment processing for secure guest payment collection.
• Automated routines and simplified workflows to save time and increase efficiency.
• Availability is automatically updated to all sales channels and calendars.
• Automatic payment and deposit collection
• Automated e-mail correspondence based on triggers and events.
• Connections with the many integration partners to streamline processes.
• Flexible and highly customizable system.
• Fully customizable booking engine for commission free direct bookings.
• Quick onboarding via property import from selected OTAs or the Beds24 API.
Q. Who are the typical users of Beds24?
Beds24 has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does Beds24 support?
Beds24 supports the following languages:
English, German
Q. Does Beds24 offer an API?
Yes, Beds24 has an API available for use.
Q. What other apps does Beds24 integrate with?
Beds24 integrates with the following applications:
authorize.net, Make, PayPal, Operto, WhistleForm, Operto Teams, SiGA, Stripe, Duve, RoomPriceGenie, PriceLabs, HelloShift, Meta for Business, Google Calendar, ChargeAutomation, Mailchimp, Chekin App, Xero, Poster POS, Breezeway, BitPay
Q. What level of support does Beds24 offer?
Beds24 offers the following support options:
FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, Phone Support











































