Beds24 Reviews - Pros & Cons, Ratings & more

Lodgify

Hostaway

Cloudbeds

Smoobu

Guesty

Tokeet

Booking Automation

Beds24 is a cloud-based property management solution that offers a channel manager and booking engine for businesses in the vacation rental industry. Key features include a front-desk system, reservation management, online availability tracking, payment processing, and more.

Beds24

Web-based

Once I know everything, it becomes my favorite. Specially your customer service people are so nice that they are kind and helpful.

Owner/manager

Fully featured; if you can't find what you want the chances are it's in there somewhere and the customer support is superb and free.

Owner

You can use the wizard to guide you through the setup process and the level of help document is amazing, I have never seen this level of help in any other system I have ever worked with.

Hotel owner

The perfect solution to manage hotels and residences. Very good, smart, and easy to use.

So many mistakes -- expensive mistakes -- that came about b/c the software user interface is so difficult to navigate, tons of sub-entries and duplicate entries required, incredibly complex design.

Director

Its a powerful engine that it going to help the growth of the business.

Best money-value with a great and fast responsive client service.

Integrates with almost any kind of software you may need. I am in love with this software.

Marketing Manager

Most of all, I love their costumer service. They answer fast and really try their best to understand the problem and bring solutions.

When I joined Beds24 I was pleased that they have wizards to take me thought the basic setup to get me online quickly. They have an extensive help library, with step by step instructions and examples.

director

It helps sell our apartments in Piran with ease, allows integrations with Wordpress, Stripe for payments and the channel managment has not let us down once.

Hotel Director

Its definitely one of the most affordable channel managers that are out there. Once you set it up at the beginning it extremely easy to use it.

Thanks to the auto action function, you can make the system do almost anything you want it to. In an age of increased efficiency and automation, this makes beds24 the ideal product.

There's no point trying to be the best at everything. Beds24 gets the nuts and bolts perfect, then makes sure you can hook into other systems extremely easily to fine tune your total tech package.

Managing Director

Still the lack of feature integration with point of sales system or the front desk for a large scale hotel.

Beds24 is the most user-friendly and innovative software for hotels and B&Bs. It is highly customizable and integrable to the website as you need.

It was very difficult to set up everything at the first time. It was impossible for blogger's tips to complete the setting.

STR Owner

Once other services are integrated, it's challenging to determine if changes applied are even working since there's no "preview" option to see what if the integration is working.

eviivo

AirHost

Guesty Lite

Best we've found after using two other Booking Engines/Channel Managers

Somewhat difficult to get up and running, but now thrilled to have such a capable platform to automate many time consuming processes. 

Challenging to get up-and-running -- but worth it. 

Cost effective, except when syncing errors happen and you miss reservations or get double booked or end up displaying your Airbnb listing with incorrect or missing information.

So Disappointed

We are sorry that you had mistakes with your set up. 

I had a look at your support tickets and it seems you mapped your listings to the wrong rooms. Our support team explained this to you and gave you instructions on how to fix the mapping and the problems this had caused. 

Also you had a third-party price manager connected directly to Airbnb even tough we told you that you could not use this service because it is not integrated with Beds24. 



EXTREMLY satisfy after many years of experience with Beds24

I manage BNB PLANET (bnbplanet.net) and I use BEDS24 for 1 year and it works very well.  With BEDS24, I do multi-account management. I have a main account and each owner has his own sub account and I can manage all accounts with a single login. I test everything to multi-account management (yourporter, uplisting ...) and I always come back to BEDS24 which is a real hotel software. 

BNB PLANET

Beds 24 made my life easier and I would recommend it to everyone. Great price after all...

Best online software for hotels and rentals

Beds24 has helped us a lot to work more efficient. In 7 years of using different PMS and channel managers Beds24 has been the best by far.

Great piece of online software + everything around it

I used to work with webervations as an online reservation system and Rezovation desktop as my guest management system. I've been using Beds24 for about a month now and I love it.

To set up everything, it is well explained and when I run in a problem, support is always there with a very fast and reliable answer. I was able to seamlessly import all my database (12 years of guests!) and  include the booking widgets on my website. My guests love it. And the price cannot be beat for what they offer: they are definitely extremely competitive compared to other systems such as  Eviivo that is replacing webervations and Rezovation!

Excellent customer service + excellent product

price, channels, Facebook ability to book direct from there where I capture people right from the jump.

I like it a lot

Everything you need

Beds24 nous a permis la synchronisation des calendriers et des prix. La réservation en direct avec un site internet. La création d'accès spécifiques pour les préparateurs. La création automatique de code d'accès aux hébergements. L'interface voyageur. La connexion avec d'autres services existants. L'automatisation native et grâce à l'application beds24 présente sur make.

Le meilleur logiciel de gestion des calendriers multi plateformes, prix etc

The best multi-platform calendar management software, prices etc.

支払いやゲストの管理など、現場の運営のこまごまとした作業がなかなか効率的にできなくて、スタッフに任せている日も結局わたしがチェックしないといけないことが多かった。Bedsを入れてからは現地支払いを完全になくすことができた。ノーショーやドタキャンのキャンセル料不払いもなくなった。案内メールを送るのも全て自動だったり、ゲストにメッセージをかんたんに送れる。ゲストの部屋割りを管理できるので、別のエクセルで管理する手間がなくなった！ゲストの問い合わせやスタッフとのやり取りも減って、とにかく楽になった。

もっと早く導入すればよかった

I should have introduced it sooner.

Up until 3 years ago I changed the software several times, mainly because it was far too expensive and still often faulty. Bed24 is the cheapest software I've gotten to know so far and works smoothly. I don't know of any other software that has so many options. For us the perfect solution for our entire hostel management. I can absolutely recommend Bed24. I am sure that this software is unique in the world market in terms of price-performance ratio.

Harald (Manager) - The Long Hostel, Arugam Bay, Sri Lanka

We've been using Beds24 for more than 3 years now. In that period we've managed from 20 to 30 properties in total, and Beds24 pms made our day to day activities inmensly easier and it reduced the workload a lot (probably reduced 3-4h of work a day). We had previously tried other PMS, channel managers and booking systems, and none of them offered such possibilites and definitely not for such good price! You can set it to send automatic and totally customizable emails at any point in time (for example immediatelly after receiving the reservation or a few days before the arrival),  you can have virtual rooms - meaning you can sell a certain type of apartment easily on booking.com or similar websites and avoid holes in the calendar (=increase profits), program the yield optimizer to increase or lower your price depending on the current occupancy (for example if you have only 2 rooms left and it's 30 or more days before the arrival date, the price can be increased by 10%, etc., or if it's only 2 days to arrival date and you have more than 5 rooms empty, lower the price by 20%, etc.). Works spotlessly with booking.com, importing all the modifications, you can even report the credit card as invalid directly from Beds24. It has its own invoicing system, all kinds of reports, etc. It is absolutely complete. Perhaps it can be a little overwhelming for the first time user (due to so many options) but the support is just amazing,  very quick and personal, and taking the time for learning it is definitely worthwhile. 

Excellent PMS and Channel Manager with infinite possibilites

Good overall system - but a bit complicated to set-up

Thank you for your review. Just a small correction - we offer a mobile app which you can use to manage your bookings while away from your desk. The app is available for both iPhone and Android from Apples App Store and Googles Play Store. 

It safes a lot of my time managing availability and rates of our hotel.

Great Software !!

Ours is a tiny (2 unit) short term holiday business; Beds24 has been easy and economical to use, and integrates seamlessly into our website, making it very guest-friendly.

You've found what you need!

Thank you, Colin for taking the time to review Beds24. 

If you want to track bookings it is best you use the Beds24 confirmation page and not redirect to an external page. 

Great service, amazing support

By far the best channel management software

I run a B&B in the UK and have found Beds24 to be the perfect partner over the last 6 years

The Best Channel Manager in town!

Beds 24 : very powerful and flexible software. 

Love it

Beds24 have helped with syncing my calendars across all portals and managing my reservations together on one platform at a price which is great value for money. 

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