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Ezus Logo
Ezus
4.5
(22)

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Custom travel planning solution for DMCs and travel planners

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(2)

Ezus Pricing, Features, Reviews and Alternatives

Ezus product overview

Price starts from

99

/user

Per month

What is Ezus?

Ezus is a cloud-based travel planning software that helps DMCs, agencies and travel planners create and sell custom travel proposals, automate programs and centralize suppliers. The platform includes tools for managing catalogs, programs, budgets, documents, sales, finances, tasks, and more.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Chat
FAQs/Forum
Email/Help Desk
Knowledge Base
Phone Support

Training options

Webinars
Live Online
Documentation
Videos

Ezus pricing information

Value for money

4.4

/5

22

Starting from

99

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Ezus features

Functionality

4.3

/5

22

Total features

56

3 categories

Most valued features by users

Reservations Management
Booking Management
Reporting & Statistics
Third Party Integrations
Payment Processing
Activity Dashboard
Electronic Payments
Calendar Management

Functionality contenders

Ezus users reviews

Overall Rating

4.5

/5

22

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.81/10
Rating distribution

5

4

3

2

1

14

5

2

1

0

Pros
I love the facility for making the quotes more dinamic for our clients, the customer service is amazing, no matter the time I always get a response from you.
I have been using it for only a month and I am delighted. It is ergonomic, easy to handle although it has tons of features and visually pleasant to use on a daily basis.
Allows to save time creating professional tailor made travel offers / itineraries. Offers also a great database of our suppliers, easy to sort thanks to the many filters.
Cons
It had been announced to me for this period but it would seem that this is not the case and I regret it.
I do not have enough recoil for the negative points. I am gradually learning to use it.
Also, we still have technical problems that can't find solutions.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Ezus nous simplifie la vie

Reviewed 2 years ago
Pros

Très agréable de pouvoir automatiser ses tâches à faible valeur ajoutée pour se concentrer le cœur de notre business (Proposition, Roadbook, Fournisseurs). Pouvoir réaliser des devis sur mesure plus vite nous permet de closer plus rapidement

Cons

Pour l'instant rien a signaler, le support répond rapidement quand j'ai des questions

Showing original review in French. See translation

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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J'ai enfin trouvé le logiciel que j'attendais !

Reviewed a year ago

Ezus est un logiciel performant, synthétique et surtout intuitif et simple d'utilisation. Une fois la prise en main effectuée, il m'a permis de centraliser mes produits, packages et autres prestations au même endroit, et d'être plus efficace dans le montage et la création de nouveaux produits. Il m'a aussi apporté un gain de temps considérable pour envoyer les propositions rapides aux clients. En bref, une automatisation des processus qui facilite le travail.

Pros

- La possibilité de créer et d'adapter entièrement les propositions aux clients (mise en page des slides de présentation, planning, budget et choix des documents à envoyer...) - La partie "espace client" qui est en fait un mini site internet fait pour le client et généré automatiquement à partir des éléments crées dans la proposition. Cette fonctionnalité est un vrai plus pour se démarquer. - Les fonctionnalités de suivi des dossiers / clients / fournisseurs - La génération des factures - L'aide et le suivi de l'équipe Ezus

Cons

- La transformation de documents déjà existants pour les adapter au format pris en charge par le logiciel

Showing original review in French. See translation

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Think it twice before paying

Reviewed 4 months ago

The are supposed to offer a month by month offer or a yearly offer. I took the demo and I kind of liked it. I asked if I could try the software before commiting to the full year payment and the answer was no; that only option was to pay the full year which I did (and it is not cheap). Then I realize too many functions were lacking and the software is not was I was expected. This is not what I needed and I pay a full year for nothing. When I exposed that to the manager they denied to refund me. So before you commit, make sure you try it and it answers your needs.

Pros

- Ezus is on the clouds and pretty functional and easy - final result is very good (look and design of the itineraries)

Cons

Still very new and lack of many functions. You will use Ezus to get nice itineraries but you will still need spreadsheets to follow all the day by day since you don't get solid reports or providers managment. There are still many bugs (the team is happy to help but it is frustrating). No cell phone app (and the website is not suitable for cell phone screens) which is anoying since in tourisme you often have to work on week ends and you don't really want to open the computer to just check some info on your clients.

Vendor response

Thank you for your valuable feedback which allows us to constantly improve our production software. Since your feedback in Q1 2022 we have added many new features such as multi-language management, fixed prices in your quotes and corrected 2-3 malfunctions. On this subject I invite you to follow What's new at Ezus? with our latest developments. We strive to integrate and prioritise the demands of...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A new user conquered!

Reviewed a year ago

The team is top, nice, pleasant and always available. I had to report a small technical failure, a message on the chat and 10 minutes later it was fixed! I have never had the chance to know this until now! Well done to them. As we use Ezus, if we notice a point that could be improved, we just sent a message on the chat and the info came up just as quickly. Marvellous.

Pros

I have been using it for only a month and I am delighted. It is ergonomic, easy to handle although it has tons of features and visually pleasant to use on a daily basis. Everything seems to me to be just a click away, you can easily find the information you need. Simplified case tracking. Customizable and very beautiful presentations. Integrates very well with my existing processes. I haven't used everything yet, but at the moment I'm 100% happy. The customer interface is fabulous and interactive. They can leave a comment, thanks to Ezus the modification is done in 2 steps 3 movements and is also easily reported on the customer interface.

Cons

I do not have enough recoil for the negative points. I am gradually learning to use it. What I would really like is that the secure payment by CBVAD is integrated either by email and / or SMS or from the customer area. It had been announced to me for this period but it would seem that this is not the case and I regret it.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Retour sur logiciel Ezus

Reviewed 6 months ago

A jour d'aujourd'hui, un suivi plus clair et efficace de nos clients se fait grâce à ce logiciel. Nous observons une nette amélioration dans nos relances/concrétisations de ventes.

Pros

L'aspect moderne et intuitif du logiciel en facilite son utilisation.

Cons

Peut-être manque-t-il une solution de paiement en ligne directement par nos clients ? Cela faciliterait les transactions et augmenterai la confiance du côté de nos voyageurs.

Showing original review in French. See translation

Ezus FAQs and common questions

Q. What type of pricing plans does Ezus offer?

Ezus has the following pricing plans:
Starting from: $99.00/month
Pricing model: Free, Subscription


Q. Who are the typical users of Ezus?

Ezus has the following typical customers:
Freelancers, Mid Size Business, Small Business


Q. What languages does Ezus support?

Ezus supports the following languages:
Dutch, English, French, German, Greek, Italian, Portuguese, Spanish


Q. Does Ezus offer an API?

Yes, Ezus has an API available for use.


Q. What other apps does Ezus integrate with?

Ezus integrates with the following applications:
Zapier, Typeform


Q. What level of support does Ezus offer?

Ezus offers the following support options:
24/7 (Live rep), Chat, FAQs/Forum, Email/Help Desk, Knowledge Base, Phone Support

Common Ezus comparisons

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