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Ezus is a cloud-based travel planning software that helps DMCs, agencies and travel planners create and sell custom travel proposals, automate programs and centralize suppliers. The platform includes tools for managing catalogs, programs, budgets, documents, sales, finances, tasks, and more.
Typical customers
Platforms supported
Support options
Training options
Starting from
75
/user
Per month
Starting from
No pricing info
Value for money
4.3
/5
29
Starting from
75
/user
Per month
Value for money contenders
Functionality
4.3
/5
29
Total features
56
3 categories
Functionality contenders
Overall Rating
4.5
/5
29
Positive reviews
20
5
3
1
0
Overall rating contenders
Roobens F.
Leisure, Travel & Tourism, self-employed
Used daily for 1-2 years
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I've been using Ezus for a year now and I love it! It's very easy to use (and I'm not a techie guy!), their training session was very clear and they're very reactive when I need help. Overall, everything goes smoothly. I'm saving so much time now creating offers, sending quotes, invoices, etc. Great experience using this software!
Creating offers is probably the most impactful feature. You can do it so easily, and it looks great! Customers are "wowed" when they see it, and converting them is easier!
No, everything is fine for now. It just needs a bit of time to "master" the software but it's definitely not hard.
Sandra G.
Leisure, Travel & Tourism, self-employed
Used daily for less than 6 months
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The team is top, nice, pleasant and always available. I had to report a small technical failure, a message on the chat and 10 minutes later it was fixed! I have never had the chance to know this until now! Well done to them. As we use Ezus, if we notice a point that could be improved, we just sent a message on the chat and the info came up just as quickly. Marvellous.
I have been using it for only a month and I am delighted. It is ergonomic, easy to handle although it has tons of features and visually pleasant to use on a daily basis. Everything seems to me to be just a click away, you can easily find the information you need. Simplified case tracking. Customizable and very beautiful presentations. Integrates very well with my existing processes. I haven't used everything yet, but at the moment I'm 100% happy. The customer interface is fabulous and interactive. They can leave a comment, thanks to Ezus the modification is done in 2 steps 3 movements and is also easily reported on the customer interface.
I do not have enough recoil for the negative points. I am gradually learning to use it. What I would really like is that the secure payment by CBVAD is integrated either by email and / or SMS or from the customer area. It had been announced to me for this period but it would seem that this is not the case and I regret it.
Angeliki G.
Leisure, Travel & Tourism, 1-10 employees
Used monthly for less than 6 months
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They do not even give a trial period for you to see if the system is good for you and your business needs. Just a short demo (they show what they want only) and then they bombard you with emails to pay the subscription. And of course, no refund even if you reach out shortly after the purchase to tell them that this is not what you were looking for and expecting. Totally my fault though. When no free trial is offered that should gain suspicion. Anyway, this might work for lots of people but definitely does not work for me since I want something that is automated and makes my life easier not harder.
Very good support although I was appointed to a person that was new at Ezus and was not actually able to train me and answer my questions. When I contacted them with issues they immediately got back to me though. Some nice features but definitely the UI is outdated. I would be better off using Microsoft Word and PPT and Adobe PDF.
If you are looking for software in which you will be using Word, Excel, and PowerPoint using variables, then this is for you. Unfortunately, this is not the case for me. I wanted software that will get the hectic work of creating itineraries in Word and PPT off my shoulders and have a more intuitive system with an easy-to-use drag-and-drop builder that will present the trip plan in a beautiful way...
Hello Angela, Thank you for your honest feedback, which I think deserves to be studied in depth by us. From your exchanges with our team, the real point was the modelling of your documents, which was neglected by one of our Account Managers. As we understand it, your expectation was to have a presentation generated directly without having to customise a document and to be able to modify the rendering...
Olivier R.
Leisure, Travel & Tourism, 11-50 employees
Used daily for 6-12 months
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We have greatly improved the presentation of programmes, streamlined relations between departments (reservations and operations) and significantly reduced working time.
Very complete, very powerful application, more complete than its competitors After-sales service in French
Not always very intuitive - requires training
Laurence C.
Hospitality, 1-10 employees
Used daily for 6-12 months
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Ezus is a very smart tool for a new generation of travel operators who use web to sell and produce taylor made trips. Prize may be high for a small business but I am trustfull it will help follow us and support us in developpment . Why ? not only for the technic but because of the great capacity of the team to leasten to users , to take all tips in consideration, to correct, adapt, improve ....and follow the needs of their users . We count on you EZUS for our success
Ezus is a very challenging soffware , it made us change a lots of habits , way of work, long and heavy process .... it bring us to a real revolution not only as a new tool but also as to adopt a performing way of working .
It seemed impossible to understand and handle at the beginning , with a young, smart and very quick team as support. but they knew how to adapt and take time to explain