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ADP Workforce Now Logo

Cloud-based human capital management (HCM) suite

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ADP Workforce Now - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

ADP Workforce Now overview

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Based on 7185 verified user reviews

What is ADP Workforce Now?

ADP Workforce Now is a payroll solution offering key features such as direct deposit, payroll management, payroll reporting, W-2 preparation, time tracking, and tax compliance, among others.

Who uses ADP Workforce Now?

Reviews for ADP Workforce Now come from a wide variety of industries, including hospital & health care (6% of reviewers), computer software (5%), and non-profit organization management (4%). The most frequent use case for ADP Workforce Now cited by reviewers is payroll (61% of reviewers).

What do users say about ADP Workforce Now pricing?

Some reviewers feel ADP Workforce Now offers good value due to scalable modules and bundled discounts, and they appreciate occasional promotional rates. However, users report unclear pricing, frequent extra charges, and frustration with hidden fees and annual increases.

What are the most popular integrations for ADP Workforce Now?

The ADP Workforce Now integration most frequently cited by reviewers is Microsoft Outlook, an email management product rated 4.7 out of 5 for its integration with ADP Workforce Now.

Starting price

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Pros & Cons

Payroll

Tax Information

Pay and Paystubs

Employee Information

Bugs and Issues

Frequent password frustrations

ADP Workforce Now’s user interface

Ease of use rating:

ADP Workforce Now pros, cons and reviews insights

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(201)
3-4(2,806)
5(4,178)

What do users say about ADP Workforce Now?

ADP Workforce Now is a payroll solution offering key features such as direct deposit, payroll management, payroll reporting, W-2 preparation, time tracking, and tax compliance, among others.

Select to learn more


Who uses ADP Workforce Now?

Based on 7,185 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Food & Beverages
Health, Wellness and Fitness
Medical Practice
Construction
Others

Use cases

Payroll
Time Tracking
Direct Deposit Payroll
Human Resources
Time Clock

ADP Workforce Now's key features

GetApp's analysis of 615 verified user reviews collected between July 2021 and October 2024 identifies ADP Workforce Now's most critical features and summarizes user sentiment about those features.

Direct deposit

Reviewers highlight ADP Workforce Now's Direct Deposit feature for its convenience and flexibility. Users report being able to easily manage and update their direct deposit information without HR intervention. They appreciate the ability to split deposits across multiple accounts and the immediate availability of funds. They find the system secure and reliable, with capabilities like real-time notifications and error-checking to ensure accuracy. They also value the elimination of paper checks, which simplifies payroll distribution, especially for remote employees. Of the 213 ADP Workforce Now users who gave detailed accounts of their use of Direct Deposit, 98% rated this feature as important or highly important.


Payroll management

Users appreciate ADP Workforce Now's Payroll Management for its comprehensive and organized approach. Reviewers indicate it simplifies tracking employee hours, wages, and deductions. They find it easy to access pay stubs, W-2s, and other payroll documents. They report that the system helps ensure timely and accurate payments, reducing administrative burden. They also value the integration with other systems and the ability to manage payroll for multiple clients and states. Some users mention the interface could be more modern and user-friendly. Of the 195 ADP Workforce Now users who gave detailed accounts of their use of Payroll Management, 94% rated this feature as important or highly important.


Payroll reporting

Reviewers find ADP Workforce Now's Payroll Reporting feature valuable for its detailed and customizable reports. Users report being able to easily access and print pay stubs, tax statements, and other payroll documents. They appreciate the graphical representations and comparison charts for better understanding of payroll data. They say the capability supports compliance and audit requirements, making it easier to manage and share information. Some users note that finding specific reports can be challenging due to the abundance of options. Of the 149 ADP Workforce Now users who gave detailed accounts of their use of Payroll Reporting, 91% rated this feature as important or highly important.


W-2 preparation

Users highlight the efficiency and convenience of ADP Workforce Now's W-2 Preparation. Reviewers appreciate being able to access and print W-2 forms online, often before receiving them by mail. They report that the system automates the preparation and distribution of W-2s, saving time and reducing errors. They find it helpful to have all tax documents in one place, making tax filing easier. Some users mention occasional issues with software updates affecting W-2 access. Of the 156 ADP Workforce Now users who gave detailed accounts of their use of W-2 Preparation, 90% rated this feature as important or highly important.


Time tracking

Reviewers value ADP Workforce Now's Time Tracking for its accuracy and ease of use. Users report that it simplifies clocking in and out, tracking hours worked, and managing PTO. They appreciate the ability to view and adjust hours, ensuring correct pay. They find the capability helpful for job costing and compliance with labor laws. Some users mention occasional issues with saving time entries, but overall, they find it a critical tool for managing employee time and payroll. Of the 131 ADP Workforce Now users who gave detailed accounts of their use of Time Tracking, 90% rated this feature as important or highly important.

See related user reviews

“Ability to track time off, log in work time, a new feature which enables the user to copy a particular row in the timecard to every day of the week”
RZ

Rostom Z.

Computer Teacher

“Overall, I am satisfied with ADP Workforce Now as a platform for managing pay, tracking time, sorting and storing employee information as well as having a responsive support team.”
CJ

CORTNEY J.

PARALEGAL

“I'd say the ease of use comes with practice and depends on how complex you want your dashboards - for my company, we do not utilize the time tracking function, but have found that ADP is one of the most widely integrated softwares out there - it can essentially talk to any app.”
EK

Emma K.

Office Manager

“It has been great software for managing my PTO, pay stubs, performance tracking and goal tracking for my individualized performance reviews.”
AT

Aniruddha T.

Program Manager


Tax compliance

Users appreciate ADP Workforce Now's Tax Compliance for its comprehensive and automated approach. Reviewers indicate it simplifies tax calculations, deductions, and filings, ensuring compliance with federal and state regulations. They find the system provides timely updates on tax law changes and generates necessary tax documents. They report that it saves time and reduces errors in tax reporting. Some users note limitations in handling both W-2 and 1099 employees within the same company. Of the 137 ADP Workforce Now users who gave detailed accounts of their use of Tax Compliance, 85% rated this feature as important or highly important.


All ADP Workforce Now features

Features rating:

360 degree feedback
401(k) tracking
ACA reporting
Access controls/permissions
Accounting
Activity dashboard
Alerts/Notifications
API
Applicant tracking
Application management
Approval process control
Attendance management
Attendance tracking
Automated scheduling
Background screening
Benefits dashboard
Benefits management
Budget management
Candidate profiles
Candidate sourcing
Candidate tracking
Career development
Check printing
Clock in/out
Compensation management
Compensation plan modeling
Competency management
Compliance management
Contractor management
Customizable reports
Customizable templates
Dashboard
Data security
Document management
Electronic forms
Employee database
Employee management
Employee onboarding
Employee portal
Employee profiles
Employee scheduling
Employee self service
Employee time tracking
For accountants
For small businesses
Goal setting/tracking
HIPAA compliant
HR management
Individual development plans
Job board
Job management
Job posting
Labor forecasting
Learning & development
Leave tracking
Market data analysis
Mobile access
Mobile app
Multi-Country
Multi-State
Onboarding
Online benefits enrollment
Organizational charting
Orientation workflow management
Peer appraisals
Performance appraisal
Performance management
Performance metrics
Performance review management
Real-Time analytics
Real-Time reporting
Recruitment management
Reminders
Reporting/Analytics
Reporting & statistics
Review cycle tracking
Self assessment
Self service portal
Sick leave tracking
Skills tracking
Succession planning
Talent management
Task management
Tax filing
Tax management
Team management
Third-Party integration
Third-Party integrations
Time & attendance
Time off management
Time off requests
Timesheet management
Training management
Vacation/Leave tracking
Variable workforce
Wage garnishment
Web-based deployment
Weighted performance measures
Workflow management
Workforce management

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ADP Workforce Now integrations (22)

Integrations rated by users

We looked at 7,185 user reviews to identify which products are mentioned as ADP Workforce Now integrations and how users feel about them.

Integration rating: 4.7 (21)

Integration rating: 5.0 (5)

Integration rating: 4.0 (5)

It is an acceptable program but we have experienced connectivity and programming issues

SW

Sumuer W.

Director of Finance

Integration rating: 4.5 (5)

its important 1. its align with work day some of the feature help us related with on absence and align with Global standard working time Local company is align with global standard workplace

JB

Johanis B.

Business Analyst Manager

Okta logo
Okta

Integration rating: 4.8 (4)

We use Okta as our primary Identity Provider system, and it pairs nicely with Rippling's HRIS as master functionality to help automate most of our user lifecycle management tasks.

MK

Micah K.

Sr. IT Security Administrator

Integration rating: 5.0 (3)

ADP Workforce Now customer support

What do users say about ADP Workforce Now customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of ADP Workforce Now customer support.

A minority of users appreciate having a dedicated account manager or direct support contact who knows their company and resolves issues quickly.

Widely noted by reviewers, long wait times and slow response from customer support make resolving issues frustrating and inefficient.

A significant portion of users report inconsistent expertise among support reps, often receiving conflicting answers to the same problem.

Common user feedback highlights difficulty reaching a knowledgeable representative, with frequent transfers and lack of a dedicated support team.

Support options

Knowledge base
Chat
Email/help desk
Phone support
24/7 (live rep)
Faqs/forum

Training options

In person
Documentation
Live online
Webinars
Videos

To see what individual users say about ADP Workforce Now's customer support, check out the review snippets below.

“Reliable and feature-rich for mid-to-large teams, but complex setup and inconsistent support make it frustrating without dedicated HR staff.”

Verified reviewer profile picture

Hallye N.

Operations Manager

ADP Workforce Now FAQs

Q. What is ADP Workforce Now used for?

ADP Workforce Now is a cloud-based human capital management and talent management solution for midsized businesses that features human resources, payroll, benefits, talent management, time and labor management, and HR analytics capabilities. From payroll to proactive compliance to managing employees across borders, ADP Workforce Now frees HR teams from mundane tasks so they can focus on their people and drive business results. Workforce Now integrates with third-party HR and business applications through convenient APIs and the ADP Marketplace. ADP Workforce Now includes a native ADP mobile app (available on iOS and Android) for employee and manager self-service. ADP Workforce Now equips users with the tools not just to track HR information, but to help manage the workforce and make data-driven decisions.

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