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ADP Workforce Now
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based human capital management (HCM) suite
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ADP Workforce Now - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: February 2026
ADP Workforce Now overview

Based on 7136 verified user reviews
What is ADP Workforce Now?
ADP Workforce Now is a payroll solution offering key features such as direct deposit, payroll management, payroll reporting, W-2 preparation, time tracking, and tax compliance, among others.
Who uses ADP Workforce Now?
Reviews for ADP Workforce Now come from a wide variety of industries, including hospital & health care (6% of reviewers), computer software (5%), and non-profit organization management (4%). The most frequent use case for ADP Workforce Now cited by reviewers is payroll (61% of reviewers).
What do users say about ADP Workforce Now pricing?
Some reviewers feel ADP Workforce Now offers good value due to scalable modules and bundled discounts, and they appreciate occasional promotional rates. However, users report unclear pricing, frequent extra charges, and frustration with hidden fees and annual increases.
What are the most popular integrations for ADP Workforce Now?
The ADP Workforce Now integration most frequently cited by reviewers is Microsoft Outlook, an email management product rated 4.7 out of 5 for its integration with ADP Workforce Now.
Starting price
Alternatives
with better value for money
Pros & Cons
Tax Information
Payroll
Integrations
Frequent password frustrations
Slow and laggy performance
Confusing and restrictive login process
ADP Workforce Now’s user interface
ADP Workforce Now pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.2
Features
4.3
Ease of use
4.3
Customer support
4.2
Reviews sentiment
What do users say about ADP Workforce Now?
ADP Workforce Now is a payroll solution offering key features such as direct deposit, payroll management, payroll reporting, W-2 preparation, time tracking, and tax compliance, among others.
Select to learn more
Who uses ADP Workforce Now?
Based on 7,136 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
ADP Workforce Now's key features
GetApp's analysis of 678 verified user reviews collected between July 2021 and January 2025 identifies ADP Workforce Now's most critical features and summarizes user sentiment about those features.
Reviewers appreciate ADP Workforce Now's Direct Deposit feature for its ease of use and control. They report being able to make instant changes without HR intervention and split deposits into multiple accounts. Users find it convenient for timely payments and avoiding paper checks. They highlight the secure setup via email links and the ability to access deposits through both the mobile app and website. They also value the clear breakdown of pay, deductions, and taxes, ensuring accurate and timely salary deposits. Of the 223 ADP Workforce Now users who gave detailed accounts of their use of Direct Deposit, 97% rated this feature as important or highly important.
David E.
Cook
Renata S.
Science Teacher
Users report that ADP Workforce Now's Payroll Management allows for efficient tracking of employee hours, wages, and deductions. They appreciate the ability to access pay stubs, W-2 forms, and other payroll-related documents easily. Reviewers find the automated tax deductions and the ability to manage payroll for multiple clients across different states particularly valuable. They also mention the intuitive interface and detailed reports that help in managing payroll accurately and ensuring timely payments. Of the 215 ADP Workforce Now users who gave detailed accounts of their use of Payroll Management, 95% rated this feature as important or highly important.
See related user reviews
Karen M.
Associate Editor
Nataishe C.
Customer care III
Reviewers indicate that ADP Workforce Now's Payroll Reporting is essential for tracking earnings, deductions, and tax information. They appreciate the ability to generate various reports, including weekly, monthly, and annual summaries. Users find the graphical representations and detailed breakdowns helpful for budgeting and audits. They also value the ease of accessing and printing reports, which simplifies payroll management and ensures compliance with tax regulations. Of the 166 ADP Workforce Now users who gave detailed accounts of their use of Payroll Reporting, 91% rated this feature as important or highly important.

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Frankie T.
Dispatch

Hussain S.
MTS3
Users appreciate ADP Workforce Now's W-2 Preparation for its automation and timely availability. They report being able to access and download W-2 forms directly from the app, which simplifies tax filing. Reviewers find the notifications about W-2 readiness helpful and value the ability to make changes and print forms as needed. They also mention that this capability saves time and reduces the stress of manual W-2 preparation. Of the 166 ADP Workforce Now users who gave detailed accounts of their use of W-2 Preparation, 90% rated this feature as important or highly important.

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ThankGod J.
Chief marketing officer
Kristin H.
General manager
Reviewers find ADP Workforce Now's Time Tracking feature critical for managing employee hours and ensuring accurate payroll. They appreciate the ease of clocking in and out, tracking overtime, and managing PTO. Users report that the system allows for manual adjustments and provides clear breakdowns of hours worked. They also value the ability to generate reports for job costing and the convenience of having all time-related information in one place. Of the 136 ADP Workforce Now users who gave detailed accounts of their use of Time Tracking, 90% rated this feature as important or highly important.

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Amanda L.
Financial Advisor
Hannah F.
Scheduling Coordinator
Users highlight ADP Workforce Now's Tax Compliance for its accuracy and ease of use. They appreciate the automatic calculation and deduction of taxes, as well as the timely submission of employer tax forms. Reviewers find the alerts for tax law changes and the ability to manage tax information for multiple states particularly helpful. They also value the detailed tax statements and the integration of tax compliance into the payroll system, which saves time and ensures adherence to regulations. Of the 147 ADP Workforce Now users who gave detailed accounts of their use of Tax Compliance, 85% rated this feature as important or highly important.
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Julie J.
Payroll administator
Jean V.
Financial Coordinator
All ADP Workforce Now features
Features rating:
ADP Workforce Now awards
ADP Workforce Now alternatives
ADP Workforce Now integrations (278)
Integrations rated by users
We looked at 7,136 user reviews to identify which products are mentioned as ADP Workforce Now integrations and how users feel about them.
Integration rating: 4.0 (2)
“Connecteam is our timekeeping app - integration with Connecteam was crucial because it's our home for our employees' hours. Exporting hours to ADP is simple and easy.”
“We integrate connecteam timesheets with ADP payroll system to alevate invoicing and coaches self-reporting their hours.”
Emma K.
Office Manager
Integration rating: 3.0 (1)
“Training is a necessary and integral part of business. Litmos was useful in some instances, but we mostly used a third party training application that we used independently of ADP.”
Austin J.
HR Data and Technology Manager
Integration rating: 4.0 (1)
“Employee Engagement and Employee Lifecycle Surveys are much easier when you have the right data synced!”

Jordan M.
HR Generalist
Integration rating: 5.0 (1)
“We are required to use and maintain an org chart, and ADP's is clear and easy.”
Austin J.
HR Data and Technology Manager
Integration rating: 5.0 (2)
Integration rating: 5.0 (1)
Integration rating: 4.0 (1)
Integration rating: 2.0 (1)
Integration rating: 4.0 (1)
Integration rating: 2.0 (1)
ADP Workforce Now customer support
What do users say about ADP Workforce Now customer support?
Customer support rating:
We analyzed 131 verified user reviews to identify positive and negative aspects of ADP Workforce Now customer support.
A few users highlight knowledgeable, friendly reps and responsive account managers who quickly resolve issues and provide helpful guidance.
Widely noted by reviewers, customer support is slow to respond, with long hold times and delays in resolving issues.
A large number of users report inconsistent support quality, often getting different answers from multiple reps for the same problem.
Widespread user sentiment points to difficulty reaching a knowledgeable representative and frequent transfers between departments.
Support options
Training options
To see what individual users say about ADP Workforce Now's customer support, check out the review snippets below.
“I like the one on one customer service you now offer so that I have on person to call for all my needs who can direct me to someone else if needed, but she can usually help me out with what I need and is knowledgeable about my company already.”
Kristy B.
Payroll Specialist
“Their assigned client representatives do not have the depth of knowledge to solve customer issues, so you are routed to an overworked and under resourced call center, where you will sit on hold for at least 45 minutes. ”
Kelly R.
Talent Acquisition Manager
“Many times, the wait for customer service is long and at times we've have gotten inexperienced reps and are not transferred to more qualified reps in a timely manner, delaying the resolution of the issue. ”
Julie B.
Direct of Finance
ADP Workforce Now FAQs
ADP Workforce Now has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
These products have better value for money
Q. What is ADP Workforce Now used for?
ADP Workforce Now is a cloud-based human capital management and talent management solution for midsized businesses that features human resources, payroll, benefits, talent management, time and labor management, and HR analytics capabilities. From payroll to proactive compliance to managing employees across borders, ADP Workforce Now frees HR teams from mundane tasks so they can focus on their people and drive business results. Workforce Now integrates with third-party HR and business applications through convenient APIs and the ADP Marketplace. ADP Workforce Now includes a native ADP mobile app (available on iOS and Android) for employee and manager self-service. ADP Workforce Now equips users with the tools not just to track HR information, but to help manage the workforce and make data-driven decisions.
Q. What are the benefits of using ADP Workforce Now?
Q. What languages does ADP Workforce Now support?
ADP Workforce Now supports the following languages:
English, French, Italian, Portuguese, Portuguese, Portuguese, Spanish
Q. Does ADP Workforce Now support mobile devices?
ADP Workforce Now supports the following devices:
Android, iPad, iPhone
Q. Does ADP Workforce Now offer an API?
Yes, ADP Workforce Now has an API available for use.
Q. What level of support does ADP Workforce Now offer?
ADP Workforce Now offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support, 24/7 (Live rep), FAQs/Forum
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