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BambooHR
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
HR software to manage people, payroll and benefits
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BambooHR - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
BambooHR overview
Based on 3098 verified user reviews
What is BambooHR?
BambooHR is a human resources tool with key features that include candidate tracking, HR management, employee database, onboarding, vacation and leave tracking, time off management, and more.
Who uses BambooHR?
Reviews for BambooHR come from a wide variety of industries, including computer software (13% of reviewers), information technology and services (8%), and marketing and advertising (5%). The most frequent use case for BambooHR cited by reviewers is human resources (70% of reviewers).
What do users say about BambooHR pricing?
Reviewers indicate BambooHR offers useful features at a fair price, and some users say the flat pricing allows for predictable budgeting. However, some reviewers find the pricing confusing or expensive, especially for smaller businesses, and report escalating costs.
What are the most popular integrations for BambooHR?
The BambooHR integrations most frequently cited by reviewers are: Indeed for Employers (a job board product rated 4.6 out of 5 for its integration with BambooHR), Google Calendar (a scheduling product, 4.8), and TRAXPayroll Solutions (a payroll product, 4.4).
Starting price
per month
Pros & Cons
Employee Management
Payroll
Hiring and Recruitment
Time Off Requests
Reporting
Frequent glitches and delays
BambooHR’s user interface
BambooHR pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.4
Ease of use
4.6
Customer support
4.5
Reviews sentiment
What do users say about BambooHR?
BambooHR is a human resources tool with key features that include candidate tracking, HR management, employee database, onboarding, vacation and leave tracking, time off management, and more.
Select to learn more
Who uses BambooHR?
Based on 3,098 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
BambooHR's key features
GetApp's analysis of 649 verified user reviews collected between July 2021 and January 2025 identifies BambooHR's most critical features and summarizes user sentiment about those features.
Reviewers appreciate BambooHR's Candidate Tracking capabilities. They highlight its ability to centralize candidate data, streamline the hiring process, and enhance communication. Users report that it supports collaborative hiring, automated communication, and comprehensive candidate profiles. They find it helpful for managing DEIA initiatives and tracking candidate quality. Some users mention the need for more robust reporting and filtering options. Overall, they value the convenience of managing candidates in one place and the integration with background checks and offer letters. Of the 87 BambooHR users who gave detailed accounts of their use of Candidate Tracking, 97% rated this feature as important or highly important.
Hind E.
Recruitment consultant
Ashley S.
HR & Training Specialist
Reviewers indicate that BambooHR's HR Management capabilities are valuable for centralizing HR tasks and maintaining compliance. They appreciate the user-friendly interface, employee self-service portal, and customizable HR dashboard. Users report that it simplifies time-off tracking, benefits management, and performance management. They find it helpful for storing and accessing employee information, managing timesheets, and automating HR tasks. Some users mention the need for improvements in the training tab and the new interface layout. Of the 116 BambooHR users who gave detailed accounts of their use of HR Management, 95% rated this feature as important or highly important.
See related user reviews
Omar H.
Investment Advisor
Esad S.
Operations Manager
Users report that BambooHR's Employee Database is efficient and user-friendly. They highlight its ability to centralize employee information, support data-driven HR management, and ensure compliance. Reviewers appreciate the customizable employee profiles, advanced search, and document storage capabilities. They find it helpful for tracking historical job and salary information, viewing organizational charts, and managing employee records. Some users mention the need for better customization options and improved access rights settings. Of the 208 BambooHR users who gave detailed accounts of their use of Employee Database, 94% rated this feature as important or highly important.
See related user reviews
Denise W.
HR Generalist
James M.
General Manager
Reviewers find BambooHR's Vacation/Leave Tracking capabilities very user-friendly and efficient. They appreciate the automatic updates of leave balances, the ability to request and approve time off, and the comprehensive overview of employee time off. Users report that it reduces the administrative burden on HR and improves transparency between employees and supervisors. Some users mention issues with integration and customization, but overall, they value the convenience and accuracy of tracking vacation and leave. Of the 123 BambooHR users who gave detailed accounts of their use of Vacation/Leave Tracking, 92% rated this feature as important or highly important.
See related user reviews
Leeav D.
Finance Student
Samantha S.
Recruiter
Reviewers appreciate BambooHR's Onboarding capabilities for streamlining the hiring process and ensuring a smooth start for new employees. They highlight the ability to complete paperwork quickly, assign tasks, and set deadlines. Users report that it simplifies the onboarding workflow, allows for customizable tasks, and provides a centralized location for onboarding information. They find it helpful for creating a positive first impression and reducing manual processes. Some users mention the need for a more visually appealing onboarding portal. Of the 71 BambooHR users who gave detailed accounts of their use of Onboarding, 92% rated this feature as important or highly important.
See related user reviews
Fady M.
VP - Customer Service
Elsa B.
Head of Marketing
Users report that BambooHR's Time Off Management capabilities simplify the process of requesting and approving time off. They appreciate the automated policies, real-time tracking, and integration with Google Workspace. Reviewers highlight the ease of calculating PTO, viewing leave balances, and managing time off requests. They find it helpful for planning staffing and ensuring accurate payroll. Some users mention the need for better integration with other systems and more customization options for time off policies. Of the 83 BambooHR users who gave detailed accounts of their use of Time Off Management, 88% rated this feature as important or highly important.
See related user reviews
Natalie T.
Global Talent Acquisition Manager
Elizabeth M.
Administrative Assistant
All BambooHR features
Features rating:
BambooHR alternatives
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Starting from
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Per month
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Connecteam
Starting from
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BambooHR pricing
Pricing plans
Pricing details:
User opinions about BambooHR price and value
Value for money rating:
Of 179 reviews that provide robust commentary on BambooHR's price and value, 55% mention it in a positive light.
Reviewers indicate that BambooHR offers a range of useful features at a price point that is generally seen as fair, especially for small and medium-sized businesses seeking enterprise-level HR tools without the high costs of larger competitors. Some users say the flat pricing for a certain number of users allows for predictable budgeting and room for growth. Reviewers appreciate the flexibility to pick and choose modules, and some mention that the software saves them money on HR processes and job postings, contributing to a positive return on investment. Some users report that BambooHR’s pricing is competitive compared to other HRIS vendors, and they value the system’s ability to scale with their organization.
However, some reviewers find the pricing structure confusing or expensive, particularly for smaller businesses or non-profits with limited budgets. Users think the pay-per-employee model can lead to escalating costs as their workforce grows, and some feel that additional features or storage require costly add-ons. Some reviewers feel recent price increases and changes to subscription tiers have made the product less accessible or cost-effective. Users report wishing for more transparent pricing, longer free trials, and more adaptable plans based on company size and feature usage. Some say that not all included features justify the price, especially if not fully utilized.
, and
To see what individual users think of BambooHR's cost and value, check out the review excerpts below.
Andrew K.
Chief Operating Officer
Antonio S.
Worker
BambooHR integrations (575)
Integrations rated by users
We looked at 3,098 user reviews to identify which products are mentioned as BambooHR integrations and how users feel about them.
Integration rating: 4.1 (14)
“It helps you check who's out writing a command in Slack. It's a bit more handy than having to enter to BambooHR to check it, but I don't think it adds a lot of value.”
“Similar to Lattice, with having 3 regions in one Slack account, only one region is able to use the BambooHR integration in Slack”
“The Bamboo/Slack integration is not as great as I had hoped. Perhaps in the future it can be a more robust interaction.”
“Instead of switching apps, just receiving notifications on slack and mking it a centralised repository.”
“Instead of depending on email notifications, you receive alerts about new requests through Slack.”
“Slack is our communication platform and so its important to be made aware of.”
Anonymous R.
Poduct Designer
Integration rating: 2.8 (6)
“PlanSource has a great platform, but their customer service response times are less than desirable. Our implementation was a real challenge. It could have simply been the result of the implementation manager who left PlanSource the month after we were up and running.”
“The integration is important because our new employees will enroll through PlanSource after being onboarded in Bamboo. Their information translates over to PlanSource seamlessly. ”
“Benefits Admin integration is terrible. One year later and we are still having problems. ”
Anonymous R.
Executive Director of HR
Integration rating: 3.3 (4)
“We tried it, it just adds the new hire's basic info in to the system so we didn't find much functionality or benefit there. We ended up disabling the integration because it sometimes created confusion when onboarding with the person already being in the system but with incorrect hire date (not actual contracted hire date but the date it moved in to the system) requiring editing - it was just easier to enter new hires in ourselves manually and get it set up properly the first time.”
“Because it doesn't work well when setting up new employees, we found it better just not to use it and re-type everything.”
Alison M.
VP Hr and Sustainability Strategy
Integration rating: 3.8 (4)
“Unfortunately since we have 3 separate BambooHR accounts for our 3 different regions, but have 1 Lattice account, only one of the regions is able to integrate directly with Lattice, leaving the other two to manually add/remove employees. ”
“Lattice integration with Bamboo is critical given the employee database sync”
Destini B.
Director of HR
Integration rating: 3.3 (3)
“It allows us to do pre-interviews using BambooHR. We don't have to use Spark Hire website each time we assign an interview to a candidate in BambooHR. Once the items are set up in Spark Hire, everything else is a breeze.”
“We use Spark Hire for virtual interviews, so the integration of Spark Hire added to the ability to keep everything together all in one place.”
Adriene S.
Director of Human Resources
Integration rating: 4.7 (17)
“Indeed has always been our main source of recruitment and the ease of use has been a blessing ”
Joelle K.
HR Manager
Integration rating: 4.7 (10)
“The ability to export ical for your department helps Team Leads manage work more effectively.”
Jarosław K.
Director of Support
Integration rating: 4.8 (5)
“Our industry requires a constant update of certifications and this is a big help.”
Lanny E.
CFO
Integration rating: 4.8 (4)
“We use Okta for all our logins within the company so it was very important that this integrates well.”
Taylor R.
HR Manager
Integration rating: 4.7 (3)
“We send CriteriaCorp.com aptitude testing to applicants from inside BambooHR.”
Dan W.
CTO
Integration rating: 3.3 (3)
“Applicants move from Workable once hired and an employee profile is automatically created for them in bamboo. For the most part this is great but not all the fields get populate so we have to manually finish it off”
Rachel G.
Head of Operations
Integration rating: 4.0 (2)
“We need scheduling! Some staff do not use it, but our staff with variable schedules need it, and it works pretty well for their needs.”
Sarah M.
Senior Human Resources Representative
Integration rating: 5.0 (1)
“This integration was necessary to complete the reporting short comings of the current system. ”
juanco b.
Growth Consultant
Integration rating: 3.0 (1)
“Lots of challenges getting it set up, interface was clunky, reporting was easy and great.”
Diane M.
Director of Projects and BD
Integration rating: 3.0 (1)
“It is essential for syncing our sales roster (new hires and terminations) into our commission system. However, with BambooHR, the sync was often manual or required us to export CSVs to ensure data accuracy.”
Sergi F.
Sales Compensation Analyst
Integration rating: 4.0 (1)
“We send Jobma "video interview" requests to applicants from inside BambooHR.”
Dan W.
CTO
Integration rating: 5.0 (1)
“HireFlix is a fantastic program for on demand, one way video interviews! This has saved me so much time! This is also the only automated part of BambooHRs ATS.”
Chuck R.
HR Manager
Integration rating: 5.0 (1)
“Easy to integrate, works great for starting off a high level of employee engagement without the added tasks for the manager to add the employee”
Molly l.
Hospital Administrator
Integration rating: 1.0 (1)
“the PTO syncing is pretty terrible and often doesnt work or duplicates time off.”
Rachel G.
Head of Operations
BambooHR customer support
What do users say about BambooHR customer support?
Customer support rating:
We analyzed 543 verified user reviews to identify positive and negative aspects of BambooHR customer support.
Widespread user sentiment highlights BambooHR's customer support as responsive, knowledgeable, and quick to resolve issues.
A number of users appreciate the availability of helpful resources like tutorials, webinars, and how-to videos for self-service.
Multiple users mention that support follows up to ensure satisfaction and is proactive during onboarding and setup.
A limited number of users report difficulty reaching a dedicated support rep, with inconsistent follow-up and slow responses for complex issues.
Support options
Training options
To see what individual users say about BambooHR's customer support, check out the review snippets below.
“It has professional customer support services with a very reliable customer support team who always ensure timely responses to your concerns and even offer follow ups to ensure total satisfaction.”
Mitesh C.
Group Financial Controller
“Initial setup was a little difficult just because of how many pieces there were to consider (e.g. special cases with certain staff receiving certain benefits or working certain hours), but BambooHR's support team was incredibly helpful and responsive which made a world of difference.”
Joshua K.
Director, Finance and Operations
“The biggest complaint I have with BambooHr is their customer service and support team. While the team was really hands-on with us for implementation, the support has since left us to figure out our problems with the software ourselves and basically just sends us links to tutorials.”
Tony B.
Executive recruiter
BambooHR FAQs
BambooHR has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What is BambooHR used for?
BambooHR functions as a comprehensive human resources platform that consolidates employee data, payroll processing, time tracking, and benefits administration into a single integrated system. The software provides organizations with enhanced data accuracy, security protocols, and streamlined coordination across all HR functions. The platform features an extensive reporting system with instant access to pre-built reports, automated workflows, and an AI-powered HR assistant that delivers in-depth analytics for rapid decision-making. The system offers specialized modules addressing the complete employee lifecycle, including an applicant tracking system for talent acquisition, onboarding tools for new hire integration, and performance management capabilities for employee development. The compensation management feature provides access to benchmarking data and planning tools that enable organizations to create salary bands, streamline approval processes, and ensure equitable compensation practices. BambooHR also includes global employment capabilities through its Employer of Record functionality, allowing businesses to expand their talent pool internationally while maintaining compliance with local regulations.
Q. What are the benefits of using BambooHR?
Q. What languages does BambooHR support?
BambooHR supports the following languages:
Dutch, English, French, German, Portuguese, Portuguese, Spanish
Q. Does BambooHR support mobile devices?
BambooHR supports the following devices:
Android, iPad, iPhone
Q. Does BambooHR offer an API?
Yes, BambooHR has an API available for use.
Q. What level of support does BambooHR offer?
BambooHR offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base, Chat
