Betterworks Pricing, Features, Reviews & Alternatives

Betterworks

Performance Enablement and Goal-Setting

4.06/5 (17 reviews)

Betterworks overview

What is Betterworks?

Betterworks is a performance enablement solution that closes the loop between people, strategy and performance across the enterprise.
www.betterworks.com

Pricing

Pricing options
Subscription
Value for money
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Devices

Business size

S
M
L

Markets

United States, Australia, Canada, United Kingdom

Supported languages

English
Betterworks screenshot: BetterWorks main dashboard view5 Conversations That Motivate EmployeesBetterworks screenshot: BetterWorks Check In tabBetterworks screenshot: BetterWorks across multiple devicesBetterworks screenshot: BetterWorks goal chartBetterworks screenshot: BetterWorks iOS app on iPhoneBetterworks screenshot: BetterWorks iOS app on iPadMotivate Your Workforce With Betterworks

Betterworks user reviews

Value for money
Features
Ease of use
Customer support
  3.8
  3.8
  4.1
  4.2
Matt "Griff" K.

Goal Tracking and Alignment

Used weekly for 6-12 months
Reviewed 2019-10-08
Review Source: Capterra

We attempted to implement this kind of process in another software that was not purpose built for tracking goals. This software is definitely an investment for an organization that wants to see true alignment and progress.

Pros
This allows for a comprehensive top to bottom alignment of organizational goals. You can track everyones progress, pending they update it appropriately.

Cons
Not always the most intuitive to use and training is required. When goals go past due you cannot delete them if they had become irrelevant, you have to go in and edit them heavily.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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Anonymous

The best tool I've seen for managing OKRs

Used daily for 2+ years
Reviewed 2018-01-16
Review Source: Capterra

Pros
Provides exceptional visibility into the OKRs of large organizations, making it easy to align on strategies with other sibling orgs within the greater org.

Cons
UI can be non-intuitive sometimes. Lack of consistency between different UI views, leads to user confusion. Some more walk-thru wizards would help.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Alison J.

Betterworks makes me a better worker!

Used weekly for 2+ years
Reviewed 2021-05-25
Review Source: Capterra

My overall experience using Betterworks has been great!

Pros
I like that I'm able to track my goal progress and also connect with my team members and see what their goals are.

Cons
The thing I like least is that it has a lot of functionality that I really don't know how to use 100% yet.

Response from Betterworks


Thanks Alison for your review. We're so happy that your experience has been so great!
As for the additional functionality, we'd be more than happy to walk you through those features.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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Anonymous

Good Bones, Needs Help with Execution and Support

Used daily for 1-2 years
Reviewed 2021-04-21
Review Source: Capterra

Betterworks has increased transparency and has helped facilitate goal setting across the firm. Our executive team likes the level of detail that they can see the entire organization from. Calibration has been helpful for our talent management.

Pros
The ability to see how objectives all align together gives a great overview of the org and how each objective fits into the broader picture. Conversations can be used to run some useful cycles. The philosophy of transparency is a positive. Overall theyve got a good platform but it is not polished and they need to think through some design choices more extensively.

Cons
Pretty buggy, poor user UI communication, poor technical support. We had pointed out to our support and sent videos of reproducible errors in core functions of the system (pressing save would not save, these kinds of things) and it takes them 6 months of us pushing them for anything to be done. The UI leaves the user guessing on the details in a lot of places or simply does things but doesnt notify the user that it is doing those things. In general support tickets seems to get passed up to the technical team which then acts a black hole from which no support ever emerges again.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Nicole M.

Performance Management with Ease

Used weekly for 1-2 years
Reviewed 2021-04-20
Review Source: Capterra

The customer support is OUTSTANDING.

Pros
I enjoy working this is software the system is easy to understand.

Cons
I would to see additional functions available with reporting and with the 9 box.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Betterworks pricing

Pricing options
Subscription
View Pricing Plans

Pricing available on request

Betterworks features

Performance Management
Reporting/Analytics
Self Service Portal

API (678 other apps)
Activity Dashboard (667 other apps)
Activity Tracking (434 other apps)
Alerts/Notifications (641 other apps)
Applicant Tracking (441 other apps)
Assessment Management (456 other apps)
Customizable Branding (441 other apps)
Customizable Reports (436 other apps)
Data Import/Export (492 other apps)
Employee Database (552 other apps)
Employee Management (538 other apps)
Employee Profiles (455 other apps)
Mobile Access (506 other apps)
Recruitment Management (453 other apps)
Reporting & Statistics (694 other apps)
Third Party Integrations (566 other apps)
Training Management (436 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Betterworks

Benefits

Collaboratively set achievement goals for employees and measure progress performance in real-time.

Enhances the S.M.A.R.T goals and OKRs methodologies by adding Goal Science principles: Connected, Supported, Aspirational, Adaptable and Progress-based.

Online dashboard-based hub offers a centralized, intuitive solution offering “at a glance” chart-rich feedback.

Create measurable milestones and highlight progress by attaching comments, scores, color codes and emoticons.

Invite staff to encourage and congratulate co-workers on goals by using social gestures.

Use Goal Charts and Org Charts to view goal relationships throughout the whole organization and visualize departmental progress.

Mobile connectivity facilitated by free apps for iOS and Apple Watch, adding “on the go” access and real-time goal notifications.

Share goal data between popular platforms with integrations for Salesforce, JIRA, SuccessFactors, Slack, Workday and Okta.