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Betterworks Pricing, Features, Reviews and Alternatives

Betterworks product overview

What is Betterworks?

Betterworks is a performance enablement solution that closes the loop between people, strategy and performance across the enterprise.

Key benefits of using Betterworks

  • Collaboratively set achievement goals for employees and measure progress performance in real-time.


  • Enhances the S.M.A.R.T goals and OKRs methodologies by adding Goal Science principles: Connected, Supported, Aspirational, Adaptable and Progress-based.


  • Online dashboard-based hub offers a centralized, intuitive solution offering “at a glance” chart-rich feedback.


  • Create measurable milestones and highlight progress by attaching comments, scores, color codes and emoticons.


  • Invite staff to encourage and congratulate co-workers on goals by using social gestures.


  • Use Goal Charts and Org Charts to view goal relationships throughout the whole organization and visualize departmental progress.


  • Mobile connectivity facilitated by free apps for iOS and Apple Watch, adding “on the go” access and real-time goal notifications.


  • Share goal data between popular platforms with integrations for Salesforce, JIRA, SuccessFactors, Slack, Workday and Okta.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Phone Support
    Email/Help Desk
    Chat

    Training options

    Live Online
    Videos
    Webinars
    In Person
    Documentation

    Betterworks pricing information

    Value for money

    3.6

    /5

    18

    Starting from

    ic-pricetag

    No pricing info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Betterworks features

    Functionality

    3.7

    /5

    18

    Total features

    43

    11 categories

    Most valued features by users

    Reporting/Analytics
    Activity Dashboard
    Self Service Portal
    Third Party Integrations
    API
    Performance Management
    Customization
    Customizable Templates

    Functionality contenders

    Betterworks users reviews

    Overall Rating

    3.9

    /5

    18

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7.15/10
    Rating distribution

    5

    4

    3

    2

    1

    7

    6

    3

    0

    2

    Pros
    The ability to see how objectives all align together gives a great overview of the org and how each objective fits into the broader picture. Conversations can be used to run some useful cycles.
    Intuitive, easy to personalize, can be utilized for any goal, good customer service, reliable and open.
    Calibration has been helpful for our talent management.
    Cons
    I have no control over reporting. The analytics are nonsense.
    Pretty buggy, poor user UI communication, poor technical support.
    There's no functionality to review previous checkins, other than manually clicking into each one.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Goal Tracking and Alignment

    Reviewed 3 years ago

    We attempted to implement this kind of process in another software that was not purpose built for tracking goals. This software is definitely an investment for an organization that wants to see true alignment and progress.

    Pros

    This allows for a comprehensive top to bottom alignment of organizational goals. You can track everyones progress, pending they update it appropriately.

    Cons

    Not always the most intuitive to use and training is required. When goals go past due you cannot delete them if they had become irrelevant, you have to go in and edit them heavily.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    The best tool I've seen for managing OKRs

    Reviewed 5 years ago
    Pros

    Provides exceptional visibility into the OKRs of large organizations, making it easy to align on strategies with other sibling orgs within the greater org.

    Cons

    UI can be non-intuitive sometimes. Lack of consistency between different UI views, leads to user confusion. Some more walk-thru wizards would help.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend6/10

    Share this review:

    Good Bones, Needs Help with Execution and Support

    Reviewed a year ago

    Betterworks has increased transparency and has helped facilitate goal setting across the firm. Our executive team likes the level of detail that they can see the entire organization from. Calibration has been helpful for our talent management.

    Pros

    The ability to see how objectives all align together gives a great overview of the org and how each objective fits into the broader picture. Conversations can be used to run some useful cycles. The philosophy of transparency is a positive. Overall theyve got a good platform but it is not polished and they need to think through some design choices more extensively.

    Cons

    Pretty buggy, poor user UI communication, poor technical support. We had pointed out to our support and sent videos of reproducible errors in core functions of the system (pressing save would not save, these kinds of things) and it takes them 6 months of us pushing them for anything to be done. The UI leaves the user guessing on the details in a lot of places or simply does things but doesnt notify the user that it is doing those things. In general support tickets seems to get passed up to the technical team which then acts a black hole from which no support ever emerges again.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    A positive influence

    Reviewed 3 years ago
    Pros

    - Good promoter of a transparency culture - I like the ability to see the objectives of senior directors and how the rest of the companies objectives are aligned to these. - The ability to request peer feedback from within the app is very useful - and especially the ability for managers to see.

    Cons

    - There's no functionality to review previous checkins, other than manually clicking into each one. I have weekly checkins with my direct reports and find our checkin notes useful for quarterly performance evaluations - if I could see all of them on one screen or be able to search into them, this would be a big improvement

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Betterworks makes me a better worker!

    Reviewed a year ago

    My overall experience using Betterworks has been great!

    Pros

    I like that I'm able to track my goal progress and also connect with my team members and see what their goals are.

    Cons

    The thing I like least is that it has a lot of functionality that I really don't know how to use 100% yet.

    Vendor response

    Thanks Alison for your review. We're so happy that your experience has been so great! As for the additional functionality, we'd be more than happy to walk you through those features.

    Betterworks FAQs and common questions

    Q. What type of pricing plans does Betterworks offer?

    Betterworks has the following pricing plans:
    Pricing model: Subscription


    Q. Who are the typical users of Betterworks?

    Betterworks has the following typical customers:
    Large Enterprises, Mid Size Business, Small Business


    Q. What languages does Betterworks support?

    Betterworks supports the following languages:
    English


    Q. Does Betterworks support mobile devices?

    Betterworks supports the following devices:
    Android, iPad, iPhone


    Q. Does Betterworks offer an API?

    No, Betterworks does not have an API available.


    Q. What other apps does Betterworks integrate with?

    Betterworks integrates with the following applications:
    GitHub, Microsoft Outlook, Jira, Gmail, Microsoft Teams, SAP SuccessFactors HXM Suite, Workday Financial Management, BambooHR, Salesforce Sales Cloud, Okta, Slack, Udemy Business, Asana, Docebo, Beekeeper


    Q. What level of support does Betterworks offer?

    Betterworks offers the following support options:
    FAQs/Forum, Phone Support, Email/Help Desk, Chat

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