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Betterworks Logo

Intelligent Performance Management

Table of Contents

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Betterworks - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: October 2026

Betterworks overview

What is Betterworks?

Betterworks is the pioneer in intelligent performance management software solutions. Its flexible, enterprise-ready SaaS platform helps workforces and organizations achieve their highest potential with tools that foster greater manager effectiveness and employee performance, leading to higher engagement and retention and, ultimately, better business outcomes.

The Betterworks solution combines generative AI and data analytics that enable organizations to make smart, data-informed decisions linked to performance, calibration, skill development, career development, and succession planning.

As a comprehensive, purpose-built performance management solution, it incorporates goal-setting, manager-employee conversations, feedback, employee engagement, and recognition — all accessible in the applications employees use daily in the flow of work, like email, calendars, and messaging apps. Betterworks’ modules capture structured and unstructured data to provide HR with both comprehensive and granular views of employee performance. This enables managers to easily coach employees in both performance and career development, continuously improving performance and elevating the employee experience.

Increasing manager effectiveness

Betterworks eases the pressure managers experience by helping them more easily meet organizational and employee demands. Using conversation templates and check-in tools, managers can regularly review employee goal progress and engage in meaningful conversations around performance, recognition, and career development. This strengthens manager-employee relationships by increasing trust, transparency, and authenticity.

Delivering a better employee experience with AI as co-pilot

Businesses achieve better outcomes when employees feel engaged, productive, accomplished, and recognized. With Betterworks AI, employees can easily develop clear goals and metrics. Employees and managers can also create personalized, comprehensive, constructive, and unbiased feedback, leading to greater trust and focused career planning. Managers can use AI to improve the quality and clarity of their communications by drawing on employee goals, feedback, recognition, and other data to confidently coach, express their expectations, and provide actionable and fair performance reviews.

Starting price

Alternatives

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Pros & Cons

Customer Support

Training and Learning Curve

User Interface

Ease of Use

Do you work for Betterworks? Manage this product listing

Betterworks’s user interface

Ease of use rating:

Betterworks reviews

Overall rating

4.3

/5

37

Positive reviews

70

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6.97/10
Rating distribution

5

4

3

2

1

20

13

2

0

2

Pros
“Their customer support features are not only helpful, but extensive & on point.”
DC

Destiny C.

Owner

“Simplicity to create and manage annual goals.”
JC

Jeff C.

SAE

“Extremely easy for first time users with little to no training required for front line.”
JC

Jeff C.

SAE

Cons
“Some of the interface isn't as intuitive initially, and it can take time for support to respond when you have questions about configuration in review cycles.”
KM

Karen M.

Managing Editor

Who uses Betterworks?

Based on 37 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Electrical/Electronic Manufacturing
Automotive
Business Supplies and Equipment
Publishing
Others

Use cases

Employee Engagement
Performance Management System
Employee Recognition
Talent Management
Business Performance Management

Betterworks's key features

Most critical features, based on insights from Betterworks users:

Communication management
Pulse surveys
Goal management
Engagement tracking
Employee recognition
Performance management
360 degree feedback
Negative feedback management

All Betterworks features

Features rating:

1-On-1 meetings
360 degree feedback
360 reviews
Access controls/permissions
Action item creation
Action management
Advertising management
AI copilot
AI summarization
AI text generation
AI text summarization
Alerts/Notifications
API
Applicant tracking
Application management
Approval process control
Assessment management
Benefits dashboard
Calendar management
Candidate management
Career development
Chat/Messaging
Collaboration tools
Commenting/Notes
Communication management
Community management
Company goals and okrs
Compensation management
Competency management
Compliance management
Confidence levels
Configurable workflow
Content library
Continuous feedback
Customizable dashboard
Customizable forms
Customizable questions
Customizable reports
Customizable templates
Customization
Dashboard
Data storage management
Data visualization
Discount management
Document management
Drag & drop
Email management
Employee database
Employee engagement
Employee management
Employee onboarding
Employee portal
Employee profiles
Employee recognition
Employee referral management
Employee segmenting
Engagement tracking
Evaluation management
Feedback management
File management
Generative ai
Goal and challenge creation
Goal management
Goal setting/tracking
Help desk management
Historical data
HR management
Individual okr
Initiative management
Internationalization
Interoperability
Job Application Management
Job description management
Job management
KPI monitoring
Learning & development
@mentions
Mobile access
Mobility
Natural language interaction
Negative feedback management
Offboarding
Onboarding
Ongoing performance tracking
Orientation workflow management
Payroll management
Peer appraisals
Peer-to-Peer recognition
Performance
Performance appraisal
Performance benchmarking
Performance management
Performance metrics
Performance review management
Personalization and recommendation
Pipeline management
Prioritization
Proactive assistance
Progress reports
Progress tracking
Public praise
Pulse surveys
Question library
Real-Time data
Real-Time reporting
Real-Time updates
Recruitment management
Reminders
Reporting
Reporting/Analytics
Reporting & dashboards
Reporting & statistics
Requesting feedback
Review cycle tracking
Rewards program
Role-Based permissions
Science-based templates
Scoring
Search/Filter
Secure data storage
Self assessment
Single sign on
Social engagement
Survey customization
Surveys & feedback
Task management
Task progress tracking
Team okr
Template management
Third-Party integration
Third-Party integrations
To-Do list
Training management
User management
Visual analytics
Weighted performance measures
Workflow automation
Workflow management

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Betterworks pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Mid-Market

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Feedback & Recognition
  • Goal Setting
  • HR & Manager Insights
  • Program Design

Enterprise

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Change Management
  • Signature Support
  • Employee Engagement
  • Calibration Mode

User opinions about Betterworks price and value

Value for money rating:

To see what individual users think of Betterworks's price and value, check out the review snippets below.

“Their customer support features are not only helpful, but extensive & on point.”
DC

Destiny C.

Owner

“Simplicity to create and manage annual goals.”
JC

Jeff C.

SAE

Betterworks integrations (23)

Integrations rated by users

We looked at 37 user reviews to identify which products are mentioned as Betterworks integrations and how users feel about them.

Integration rating: 4.5 (2)

“Scheduling meetings and coordinating calendar”

“Scheduling client consultations and sending meetings invitations.”

KH

Kerry H.

Director and Solicitor Advocate

1/2
Gmail logo
Gmail

Integration rating: 4.0 (1)

“The Gmail integration is useful because I can receive Jira updates and task notifications directly in my inbox. It helps me stay updated on important changes even when I am not actively using Jira.”

HT

Harsh T.

CEO

Integration rating: 3.0 (1)

“The Teams integration is very useful because meeting invitations and schedules connect directly with Outlook. I can create or join Teams meetings from my calendar and keep all the meeting details and communication organized in one place.”

HT

Harsh T.

CEO

Slack logo
Slack

Integration rating: 4.0 (1)

Integration rating: 5.0 (1)

Integration rating: 4.0 (1)

“It allows us to better quantify, assess, and share results.”

“We have several Excel files that regularly pull data from eHour using API. I have Excel templates that have defined Power Query configured to use theHour API. I specify the month, and Power Query updates the API call parameters and pulls the data in.”

DH

Dario H.

Workplace Program Specialist

1/2

Betterworks support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Email/Help Desk
Chat
Knowledge Base

Training options

Live Online
Videos
Webinars
Documentation

Betterworks FAQs

Q. Who are the typical users of Betterworks?

Betterworks has the following typical customers:
Mid-size Business, Large Enterprises, Small Business

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Q. What level of support does Betterworks offer?

Betterworks offers the following support options:
FAQs/Forum, Email/Help Desk, Chat, Knowledge Base

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