Betterworks Pricing, Features, Reviews & Comparison of Alternatives

Betterworks

Continuous Performance Management®, Goals & HR Analytics

4.23/5 (13 reviews)

Betterworks overview

What is Betterworks?

Betterworks® aligns, develops and activates your workforce for business growth. Through our easy-to-use, integrated software solution and expertise, we help organizations replace outdated annual review processes with powerful Continuous Performance Management® programs that help managers be better at the conversations, coaching, and development necessary to inspire and motivate the entire workforce to meet today’s goals and be ready for tomorrow’s challenges.
Goal allocation and goal progress is accessible and managed via a rich cloud-based interface, visualizing performance with bars and charts. Set milestones and rapidly track achievements, while adding feedback comments, peer encouragement and attaching scores. Encourage fellow staff and enable colleagues to congratulate peers with social gestures, raising team morale in the process. Plot that wider impact with Goal and Org Charts, establishing the bigger picture within departmental reporting structures. View larger, cross-function goal relationships and search between co-workers to understand progress levels against key objectives. Gain valuable data insights via Operational Dashboards, viewing company-wide progress to identify risk, underperforming departments and engagement statistics.

Connectivity on the move is provided by iOS and Apple Watch app support, facilitating mobile goal access and real-time notifications. Integrations also offer seamless synchronization with popular business platforms, opening up goal updates and data to Salesforce, JIRA and many more. ISO 27001 and Safe Harbor certifications also ensures BetterWorks data remains safe, secure and transparent.
www.betterworks.com

Pricing

Value for money
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Devices

Business size

S
M
L

Markets

United States, Australia, Canada, Europe, United Kingdom

Supported languages

English
Betterworks screenshot: Betterworks main dashboard view5 Conversations That Motivate EmployeesBetterworks screenshot: Betterworks Check In tabBetterworks screenshot: Betterworks across multiple devicesBetterworks screenshot: Betterworks goal chartBetterworks screenshot:  Betterworks iOS app on iPhoneBetterworks screenshot: Betterworks iOS app on iPadMotivate Your Workforce With Betterworks

Betterworks reviews

Value for money
Features
Ease of use
Customer support
  3.8
  4.0
  4.2
  4.4
Matt "Griff" Keller

Goal Tracking and Alignment

Used weekly for 6-12 months
Reviewed 2019-10-08
Review Source: Capterra

We attempted to implement this kind of process in another software that was not purpose built for tracking goals. This software is definitely an investment for an organization that wants to see true alignment and progress.

Pros
This allows for a comprehensive top to bottom alignment of organizational goals. You can track everyones progress, pending they update it appropriately.

Cons
Not always the most intuitive to use and training is required. When goals go past due you cannot delete them if they had become irrelevant, you have to go in and edit them heavily.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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Anonymous

The best tool I've seen for managing OKRs

Used daily for 2+ years
Reviewed 2018-01-16
Review Source: Capterra

Pros
Provides exceptional visibility into the OKRs of large organizations, making it easy to align on strategies with other sibling orgs within the greater org.

Cons
UI can be non-intuitive sometimes. Lack of consistency between different UI views, leads to user confusion. Some more walk-thru wizards would help.

Rating breakdown

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Ease of use
Features
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Marta Vittini

Easy to customize your Employee Engagement Surveys

Used occasionally for 1-2 years
Reviewed 2020-04-14
Review Source: Capterra

The process was easy to set up. Easy to use. Downloading/Analyzing the results is easy.

Pros
Customization is one of the best features of Hyphen (Betterworks). I love that there is an expansive library of questions (open ended, rating, etc.), but also have the functionality to create your own questions needed by organizations.

Cons
We would really like more benchmark data where we can compare our results by industry, FTE size, revenue size, etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Liza Weingarten

Not the right tool for our organization

Used monthly for 1-2 years
Reviewed 2019-09-03
Review Source: Capterra

I think we approached Betterworks as an organization with a great idea of aligning more across teams, and working together toward organizational priorities. In practice, however, it has been a bit of a flop despite our team's best efforts to implement. It felt like people were setting OKRs more out of necessity than actual usefulness, and the conversations were just a formality. People resented having to use the tool for goal setting and planning, when we already use Asana. Ultimately, it just felt like another piece of technology that we had been assigned to use rather than a tool that was actually useful. If you are considering getting Betterworks, I would encourage you to think hard about whether the tool is uniquely solving a challenge and developing a strong adoption plan. Without buy in from users, the tool loses its efficacy and impact.

Pros
Betterworks has a simple interface and is pretty user friendly. Through going through the exercise of coordinated goal setting as a team, it has helped us align and communicate more.

Cons
For my team, it didn't feel like a necessary software product. We felt we didn't need an expensive tool just to set quarterly goals, which we had previously done ourselves just through using gsuite.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 2/10

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Anonymous

A positive influence

Used weekly for 2+ years
Reviewed 2019-04-14
Review Source: Capterra

Pros
- Good promoter of a transparency culture - I like the ability to see the objectives of senior directors and how the rest of the companies objectives are aligned to these. - The ability to request peer feedback from within the app is very useful - and especially the ability for managers to see.

Cons
- There's no functionality to review previous checkins, other than manually clicking into each one. I have weekly checkins with my direct reports and find our checkin notes useful for quarterly performance evaluations - if I could see all of them on one screen or be able to search into them, this would be a big improvement

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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Betterworks pricing

Pricing available on request

Betterworks features

Performance Management

API (497 other apps)
Activity Dashboard (416 other apps)
Activity Tracking (255 other apps)
Applicant Tracking (302 other apps)
Automatic Notifications (375 other apps)
Customizable Branding (290 other apps)
Customizable Reporting (293 other apps)
Data Import/Export (282 other apps)
Employee Database (273 other apps)
Employee Management (340 other apps)
Employee Onboarding (240 other apps)
Employee Portal (245 other apps)
Employee Self Service (243 other apps)
Real Time Reporting (252 other apps)
Recruitment Management (253 other apps)
Reminders (257 other apps)
Reporting & Statistics (431 other apps)
Self Service Portal (301 other apps)
Third Party Integration (331 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Betterworks

Benefits

Collaboratively set achievement goals for employees and measure progress performance in real-time.

Enhances the S.M.A.R.T goals and OKRs methodologies by adding Goal Science principles: Connected, Supported, Aspirational, Adaptable and Progress-based.

Online dashboard-based hub offers a centralized, intuitive solution offering “at a glance” chart-rich feedback.

Create measurable milestones and highlight progress by attaching comments, scores, color codes and emoticons.

Invite staff to encourage and congratulate co-workers on goals by using social gestures.

Use Goal Charts and Org Charts to view goal relationships throughout the whole organization and visualize departmental progress.

Mobile connectivity facilitated by free apps for iOS and Apple Watch, adding “on the go” access and real-time goal notifications.

Share goal data between popular platforms with integrations for Salesforce, JIRA, SuccessFactors, Slack, Workday and Okta.