Connecteam Pricing Plan & Cost Guide

Connecteam

Enhance employee management with the only all-in-one app

4.76/5 (132 reviews)

Connecteam Pricing

Starting from: $39.00/month

Pricing model: Free, Open Source, Subscription

Free Trial: Available (No Credit Card required)

Basic - $47/month or $39/month (billed annually)
Advanced - $95/month - or $79/month (billed annually)
Expert - $191/month - or $159/month (billed annually)

View Pricing Plans Free Trial

Competitors Pricing

Gusto

Starting from: 39.00/month
Pricing model: Subscription
Free Trial: Available

Sage People

Pricing model: Subscription
Free Trial: Available

Performio

Pricing model: Subscription
Free Trial: Available

Criteria

Pricing model: Subscription
Free Trial: Available

Connecteam Pricing Reviews

Pros

  • They are also willing to listen to ideas that would make this software better. They have been improving this app dramatically and I thank them for their continued effort in doing so.Jose A.Read the full review
  • The Customer Service I have received is AMAZING. When I have questions or thoughts I need to work through, they are right there with information to help me make the decision to improve my process.Yo-Zon E.Read the full review
  • The most I like on the software is the beautiful design of the desk version and the app. With integration of our logo, all our employees like the app.Dean V.Read the full review

Cons

  • My only complaint as of right now is the reliability of the GPS coordinates, which is something I was just told will no longer be a problem with the new update that's soon to release.Bonnie C.Read the full review
  • Unless like competitors we also KNOW what we pay for and no ridiculous add-on costs coming on afterwards.Dean V.Read the full review
  • The updating, which I understand has to happen. We have had few instances where the program would stop working for an hour or so.Gerard S.Read the full review
100%
recommended this to a friend or a colleague

25 reviewers had the following to say about Connecteam's pricing:

Sharlene M.

Great App!

Used daily for free trial
Reviewed 2021-01-16
Review Source: Capterra

Pros
I love how easy it is to make my staff's weekly schedule on this app. My staff loves the clock in and out feature. It's so easy and convenient to use.

Cons
What I like least is that I would have liked more features included in the Basic plan or the cost of the plans to be a little cheaper.

Response from ConnecTeam


Thanks for amazing feedback Sharlene!

Unlike most softwares to manage employees, we do not bill our customers per user per month! Plus, we're the only platform that provides such a robust all-in-one solution for the small and medium businesses, no integrations needed, no extra fees.

All plans include access to all main features (scheduling, time tracking, chat, updates, tasks, training, forms, checklists, workflows and more!), but the functionality differs according to the plan's tier, and the more automations you'd like to have activated, the higher the tier is :)

Thanks again for taking the time to write this review!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Max M.

Solid App - Easy to the Eye

Used weekly for less than 6 months
Reviewed 2021-06-30
Review Source: Capterra

great features.

Pros
visuals and the ability to control a lot of things

Cons
cost. locked features. I just wish it was more affordable.

Response from Connecteam


Thanks for the feedback, Max!

With our all-in-one product and fixed prices for SMBs, Connecteam's pricing is still the best in the business, hands down!

If you need features that are on higher-tier plans and find them too expensive, please reach out to us! Maybe we'll be able to help :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Rufus P.

Fantastic Product

Used daily for 1-2 years
Reviewed 2019-06-06
Review Source: Capterra

I love Connecteam and they are fantastic group of people getting the job done. This product really works!

Pros
The product is really to use. I love their tech support on how they handle things and guide you on how to properly set up the product. The software is fully customizable, affordable and you can contact your employees without having to call every single individual. You post some forms and our team responds, and voila! The pricing is upfront and no BS sales call to swindle you in purchasing a really expensive software.

Cons
It's online software. It had one issue of downtime for 2 hours but besides that the CEO apologized and the teams were working really hard to get the system back up and running.

Response from ConnecTeam


Thank you so much Rufus!
We're happy to have you guys onboard with Connecteam.
Thank you for taking the time to write your feedback, it's highly appreciated!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Andrew D.

Great Product, Great Price & Great People

Used daily for less than 6 months
Reviewed 2020-06-05
Review Source: Capterra

Overall we are extremely happy with Connecteam and the fantastic support we received since implementation. The customer service team are friendly and always ready to help.

Pros
Ease of use, price & solid support network.

Cons
Overall performance is very good, of course there are many areas which can be improved however this is more fine tuning of the product rather than wholesale changes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Cora B.

Amazingly flexible platform that is super affordable!

Used daily for 1-2 years
Reviewed 2020-10-08
Review Source: Capterra

Our experience has been wonderful, from implementation throughout. We've got almost a 100% participation rate amongst our staff, which is incredible. It allows us to communicate much more efficiently than ever before, and has really made the company feel more united. We have a variety of departments within our company (full service restaurant, multiple retail stores, on-site and off-site events, a convenience store, a quick service restaurant, and E-Commerce). This platform has been integral in streamlining information. With the challenges presented by COVID-19, Connecteam has never been more valuable to us. In addition to using Connecteam for sharing important information, we also use it for daily checklists and inspections, daily temperature and screening checks for our teams, etc.

Pros
What was most attractive to our organization was the fact that many of our employees do not have company email accounts. We needed a platform that could allow us to streamline our communications across a very diverse team using their personal email accounts. We also thought the pricing was extremely affordable in comparison to a few other platforms we looked at.

Cons
It would be great if the "Events" abilities were spruced up a bit (allowed pictures and further customization). Other than that, I can't really think of any shortfalls!

Response from ConnecTeam


Thanks for the amazing review Cora!

We love having you as a customer, and it's great to see you scale with Connecteam and make the most of its capabilities.

By the way, the Events feature is about to receive a GIGANTIC update very soon! You're in for a treat :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Hofsep Y.

Innovative All-in-one

Used daily for 6-12 months
Reviewed 2020-02-05
Review Source: Capterra

Since its' implementation we have had phenomenal feedback from our employees. We had a difficult time keeping track of all the different (and expensive) software that did different things. We had 4 software companies doing different thing now all in Connecteam. Compliance tracking was an issue as well, but with workflows you can easily see who submitted & who didn't their reports and many more features. I have nothing bad to say.

Pros
Everything is great in it. It is literally an all-in-one software. We use it to communicate with our teams, do online training, write incident reports, have them emailed out to appropriate recipients, time & attendance, scheduling and much more. It's incredible what you can do all in one app. Very innovative and best of all is their customer service + the pricing.

Cons
There is hardly any dislikes. Scheduling, time & attendance needs a little more features such real time alerts for unscheduled shifts, wrong locations, in late (while synced with Time Clock) and having the ability to send schedules out to clients. Minor bugs here and there, but whenever you bring them up to customer service, they are fixed within 24 hours

Response from ConnecTeam


Thank you so much Hofsep!

We appreciate you took the time to write such an elaborated review, and are extremely happy to see how you utilize so many of the platform's capability!

Many more exciting features and capabilities are coming very soon, so stay tuned :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Robyn H.

Great for onboarding and online training

Used daily for less than 6 months
Reviewed 2019-12-23
Review Source: Capterra

Very easy to set up and use. Price point can't be beat. We automated our entire technical internship in a few days.

Pros
Ease of setup - we were using it almost immediately

Cons
Not much. They offer great product support when we have questions.

Response from ConnecTeam


Thank you Robyn!

We appreciate you took the time to review Connecteam :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Rina D.

Small Business

Used daily for less than 6 months
Reviewed 2021-04-07
Review Source: Capterra

The support has been amazing. I had a live one on one with a rep that went over features that were applicable to MY business, not just a general introduction that wasn't pertinent.

Pros
I liked that it was able to support us as a small business, and not only for large businesses. We use the scheduling aspect, lists, tasks, and updates.

Cons
There are some features in the advanced pricing tier that I would like but am not able to access.

Response from ConnecTeam


Thanks for the awesome feedback Rina!

Happy to hear you have found Connecteam to be easy to use, and with all the features you needed to enhance your day-to-day communication and operations :)

We're definitely not just for large companies, in fact - it's the other way around! Connecteam was created as a solution for SMBs with a majority of non-desk employees. This is why we have a true all-in-one solution, fixed price plans so you don't have to pay per user per month, and why we put tons of time and effort into each of our customers, to ensure they have a clear understanding of how Connecteam can work for THEIR business.

Thanks again for being awesome!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Kristina T.

Looks professional, easy to use, and great value for the cost.

Used daily for less than 6 months
Reviewed 2020-11-11
Review Source: Capterra

I can not praise your customer service enough! It is no secret that I love working with [SENSITIVE CONTENT HIDDEN]. He is my favorite to chat with because he always makes sure he understands what I am asking, gives in-depth responses (so I fully understand him), often shares personalized quick videos, and always has a workaround when I am having an issue. He continually tells me how wonderful it is to work for Connecteam (and I am so glad to support a company that treats its employees so well). I know that anytime I chat in with a question, anyone can and will provide exceptional customer service. I have never been disappointed with a conversation with them.

Pros
I love that this solution is easy to use, is aesthetically pleasing, and is a great value for the cost. I love that they are constantly working hard to continually improve (on an already amazing solution) and send out updates often about what new features they are adding on.

Cons
What I like the least about this software is that some things are found in very weird locations (Why is Geo-Fencing in time clocks and not in settings under job scheduling?). I also wish there were training videos for employees. I work remotely and our employees are older and wish there is a way to send them a tutorial without having to try and teach them over a call. (I gave up and made my own training videos on how to use the app and they still struggle).

Response from ConnecTeam


Thanks for amazing review Kristina!

The reason the Geofence settings are in the Time Clock and not in the Schedule is because the Schedule focuses on letting employees know what they need to do, where they need to be and when of course :)

The Time Clock is the feature they track the actual work time with, which includes tracking their current location to ensure they at the worksite. That's why the settings for the Geofence are there :)

Once the features are synced - Viola! Harmony :)

As for more training videos - we're on it!

Thanks again for such a beautiful review :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Sharlyssa D.

Perfect for a small business with a big dream!

Used daily for less than 6 months
Reviewed 2020-12-29
Review Source: Capterra

Loved it! What an amazing tool for our business to have. As a start-up, I didn't have the finances, or really the time, to invest in searching and testing out apps. Having the trial was amazing, and I realized, the cost offset my time. The value of the product is so worth it to me.

Pros
My absolute favorite thing was being able to brand this with our brand. We had a small shop for the holidays, but branding the app and having such a BEAUTIFUL and functional app offered credibility and professionalism to my brand new staff to see our small biz as growing.

Cons
The chat function didn't often work. You'd have to exit out of the app and reopen it to send messages almost every time. That's literally the only part I think needs attention at this point.

Response from ConnecTeam


Thanks for the review Sharlyssa!

Yes, the Chat had a few hiccups on some devices, but a few weeks ago we've released a BIG update to it and ever since it works like a charm!

Make sure you're up to date to the most recent version and I believe you'll find it amazing :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Michael R.

Connecteam

Used daily for 2+ years
Reviewed 2019-01-09
Review Source: Capterra

It is a sofware that is easy to use and has enabled us to communicate with speed and at ease. Its rich in featuresand worthy every penny.

Pros
Connecteam is a software that is being used departmentally in the organization. It allows for members of veach department to internally communicate. What I like most about the software is that it is easy to use and also the customer support is always available. It has helped us to communicate with speed and at ease.

Cons
I am beyond satisfied with the sofware. It is reach in features and very affordable. I have no dislike for the product.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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HENRIK P.

Great value for money

Used daily for less than 6 months
Reviewed 2019-03-06
Review Source: Capterra

Pros
Costumer support Value for money Easy to use

Cons
Cons I have only postive things to say about the app

Response from ConnecTeam


Thanks Henrik!
We appreciate your feedback, keep it coming! :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Pia H.

Connecteam:

Used daily for 6-12 months
Reviewed 2020-07-31
Review Source: Capterra

Agile, flexible, personalised support from a skilled team, and an all encompassing employee management system has made allowed me to match the output of my predecessor in my first year with less cost. Even in bringing two Rescue operations departments onboard for the coming summer season has been this beautiful exchange of knowledge and an exciting time for departments previously bogged down with paperwork and reporting. Its impact on our organisation's capability feels similar to that Forest Gump moment as the braces fall off his legs and he runs for the first time.

Pros
When I started my job managing 3 water safety education programs for over 100 schools and around 10,000 students with 49 instructors i was also told there would be no assistant. I know an EMS would lighten the load however Connecteam and their incredible support team solved problems I didn't even know could be solved AND in ONE APP! Staff availability and shift scheduling in one place, synced to timesheets with custom travel amounts as tick boxes, health and safety forms and shift paper work, housing our library of job procedures, the ability to survey, quiz, LMS, chat, take polls, call, post to and about my team brings us into the 21st century. No more hoping the team have the most up to date schedule spreadsheet or transcribing and or dealing with lost paperwork. No more mixing personal facebook messenger to contact staff. And it was the cheapest I found!

Cons
The best part about Connecteam is if you find something you don't understand or would like the team to add they are constantly improving things! And some companies only add the requested features to the upper level subscriptions but this app grows across all levels.

Response from ConnecTeam


Pia,
Thank you so much for taking the time to write this amazing review!

We love having you as a Connecteam customer!

Stay tuned, the next few months will be EPIC!

Oh, and we LOVED the Forest Gump scene reference :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Rakesh D.

Aptly titles All-in-one employee app. Specially for non-desk employees

Used weekly for free trial
Reviewed 2020-02-13
Review Source: Capterra

By far. the best software I have used for keeping the entire organization on the same page.

Pros
Lots of useful features like Updates, Chat, Training, workflow, timesheet etc and every feature is well designed keeping the end user in mind. Support from [SENSITIVE CONTENT HIDDEN] was unbelievable. Quick and apt response. Pricing is more than fair. The only challenge is the amount of time it takes to setup and digitize your entire workflow.

Cons
Trial period - Duration of trial (14 Days) is quite less to effectively evaluate the many features and arrive at a decision. The folks at Connecteam must also consider that the reviewer has other jobs he is responsible for so a 1 month trial would be ideal or give a time based usage like - '10 hours' instead of 14 days trial maybe The trial period should have been for 'Basic' or 'Advanced' plan instead of 'expert'.

Response from ConnecTeam


Thank you for the feedback Rakesh!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Dushan K.

User friendly interface assisting with essential Human Resource Tools

Used weekly for less than 6 months
Reviewed 2017-06-21
Review Source: Capterra

Pros
Its value for money and allowing even the smallest organization to tackle challenging HR issues with ease.

Cons
It would be convenient if the data entered could be graphically interpreted. Also sharing of large content data such as videos and presentations to enhance learning capabilities.

Response from ConnecTeam


Hi Dushan,

thanks for your comments and glad you like using Connecteam. By the way you can upload videos, presentations, and PDFs, using the Skills modules.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Dean V.

Best price worthy software we used!

Used daily for 6-12 months
Reviewed 2020-08-03
Review Source: Capterra

We pay for a product and get in return something that makes our job much more easier. Unless like competitors we also KNOW what we pay for and no ridiculous add-on costs coming on afterwards.

Pros
Product is price/quality top notch. Its has sometimes some small bugs, but the awesome guys [SENSITIVE CONTENT HIDDEN] always fix that issue within 5 minutes. The most I like on the software is the beautiful design of the desk version and the app. With integration of our logo, all our employees like the app! It gives a personal touch to the app

Cons
As a more new company compared to competitors the app sometimes shows some small bugs. This is quite fixed easy by the guys from their support.

Response from ConnecTeam


Hi Dean,

We appreciate you taking the time to review us!

It's great to hear you're happy with the product experience of Connecteam as an all-in-one solution!

It's important for us to provide a real all-in-one solution to businesses, not only from the product side of things, but also from the pricing perspective. So we're super happy to hear you're satisfied with our affordable plans and customer support.

Thanks!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Ashton W.

Very helpful!

Used weekly for 2+ years
Reviewed 2020-11-16
Review Source: Capterra

Pros
Team updates, text messaging, app notifications, checklists

Cons
checklists were hard to create, each service was additional cost if needed

Response from ConnecTeam


Thanks for the feedback Ashton!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Macylna N.

It Gets Us Connected

Used daily for 2+ years
Reviewed 2019-02-21
Review Source: Capterra

It is a tool that has made us get and stay connected. It highly reliable and highly functional.

Pros
Connecteam is currently being used across the whole institution as one of our most preferred communication platform. With the tool we feel connected since there is real time communication across department. The software is also easy to use and less expensive.

Cons
Hardly can i mention a dislike if the software . It worth every penny and i love it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Lee X.

First Impression

Used daily for free trial
Reviewed 2020-11-13
Review Source: Capterra

I just barely started and I love it already. Great job!

Pros
Love the help/support chat! So convenient and you get responses so fast! Has everything I am needing and more affordable then 4 apps I am currently using.

Cons
Offer customization in the color themes or ability to upload more custom banners to make it feel as if it is truly your business app. Customize banners for each group will be nice!

Response from ConnecTeam


Thanks for the awesome review Lee!

It's amazing to hear you can do more with Connecteam than with 4 other different apps! That's what we aim for!

Looking forward to see you scale with Connecteam :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Fiona K.

A Great App with Great Support at a Great Price

Used daily for 2+ years
Reviewed 2019-01-21
Review Source: Capterra

It is a user friendly tool that has made communication within the department of the institution easy.

Pros
Connecteam is a sofware that is being used departmentally in the institution.It makes it possible for members of each department to internally communicate. It has different options in which employees can use to be kept up to date and feel connected. One of the thing that excites me the most is the great customer support that is always reachable. The software is also easy to use and come at a market friendly price.

Cons
Hardly can i mention any dislike. It is a great product and i love it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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jason w.

Schedule time saver!

Used daily for less than 6 months
Reviewed 2020-12-08
Review Source: Capterra

Connecteam has been awesome to work with. The rollout and the customer support has been great. They are very responsive to my learning the app and to troubleshooting with me.

Pros
Once you learn the system it really opens up its value. The scheduling component and shift assignment, now that I have built templates is very straight forward.

Cons
I wish there were more queries available for looking at an entire month and each user over time. It would be helpful to see how many shifts and employee has been assigned in a months time. Also, it would be helpful to have more queries related to date ranges - as in "how many shifts has an employee worked over 1, 2 or 3 months" or, "how many employees are not assigned shifts in this month" - or similar.

Response from ConnecTeam


Thanks for the review Jason!

You can actually get more insights using the filtering options in the List View!

We'll make sure to contact you for more details regarding your request.

Thanks again for being awesome!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Richard W.

Connecteam App as a user

Used daily for 1-2 years
Reviewed 2020-08-19
Review Source: Capterra

Very easy to use, very user friendly. Help is available 24/7 which is great!

Pros
Sheduling is great as you can set up to 12 months ahead with each job! Cost is great for the options you get.

Cons
Ability to link hours worked by employees to cost of wages per job/employee on the basic set up. Would like a little more actions available on a tablet.

Response from ConnecTeam


Thanks for the warm feedback Richard!

We have amazing plans for the scheduling features coming your way! Stay tuned ;)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Fiona G.

Easy to use

Used monthly for 1-2 years
Reviewed 2020-11-18
Review Source: Capterra

Pros
The Connecteam software is very easy to set up, roll out to users and maintain. It provided everything we needed and is very cost effective.

Cons
I didn't experience any negatives using the Connecteam software and App.

Response from ConnecTeam


Thanks for the review Fiona!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Alhassan A.

No more slacking by lazy team members, cos everyone's input and activity gets tracked individually

Used daily for 6-12 months
Reviewed 2021-07-17
Review Source: Capterra

The administrative aspects of managing teams can be very hectic, but Connecteam helps make it significantly easier. Preparing timesheets and submitting them at the end of the month no longer takes me a full day to complete; I am able to generate reports on the go and at any point during the month. Also, Connecteam's automated alerts and notifications allowed me ample time to make the necessary adjustments to make up for upcoming staff leave periods.

Pros
The best thing about Connecteam is the extreme ease of use. My field agents with low-capacity devices no longer have an excuse for not filling out their timesheets and liaising their activities with me and other team leaders. Secondly, the layout of the interface makes navigation between pages and functions very smooth.

Cons
I have zero complaints from using Connecteam. It exceeded my expectations more than threefold.

Response from Connecteam


Thanks for the awesome review, Alhassan!

It's great to hear Connecteam helped you and your team to save time and be more productive :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Devon P.

Very useful and easy to use

Used daily for 2+ years
Reviewed 2018-07-09
Review Source: Capterra

Pros
We like the GPS location reporting of where our team members are clocking in from. Being in the construction field, our job-sites change on a daily basis. Great value for the savings we received from either accidental or intentional time punches.

Cons
For our needs, there are no complaints. The reporting provided useful information, the edits were easy and the overall experience was seamless.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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