Connecteam Pricing

price I guess if I have to choose . but not a lot. same story different day

NO PTO option . I have begged for this to be implemented and keep getting told they are working on it. initially I was told they had it

Thanks for your feedback. While we have a planned roadmap for new releases, in most cases there are unexpected things that happen that need a higher prioritization, and the company needs to make decisions that may affect the ETA of certain features, which may also make some people unhappy. We understand that. We have no intention of promising customers things that will not happen. It has no value...

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Connect team platform has been great for our small business. The job scheduling makes it easy for us to get a monthly view of who is working and allows us to click on each day and go into detail about what staff is doing during their shift.

Sometime GPS is a little finicky, but for the most part we have had no trouble.

Thank you so much for recommending Connecteam! The location feature in the time clock uses the native device's GPS, and its accuracy may be affected by multiple factors such as the weather, the device's location (e.g. open field vs. a city), the location of the GPS satellites in the sky, and more. That said, if you believe there's an issue, please get in touch with our technical support team at support@connecteam.com. Thanks!

How easy it is to use as an admin and a user. My remote staff can use it without issues. Also the forms! this is critical for our business.

That It costs a lot of extra money per month for different features. I would love to be able to attach media to my updates sometimes. But it is not worth the price for us to have that feature.

Thank you so much for recommending Connecteam! We're happy to hear Connecteam has become essential to your business operation. Upgrading your Communications Hub also includes new capabilities and features not only in Updates, but also in Chat, Surveys, Directory, Knowledge Base, and Events! That said, if it's still too much for you, please contact me at chen@connecteam.com and I'll try to help as much as I can :) Thank you!

What was most attractive to our organization was the fact that many of our employees do not have company email accounts. We needed a platform that could allow us to streamline our communications across a very diverse team using their personal email accounts. We also thought the pricing was extremely affordable in comparison to a few other platforms we looked at.

It would be great if the "Events" abilities were spruced up a bit (allowed pictures and further customization). Other than that, I can't really think of any shortfalls!

Thanks for the amazing review Cora! We love having you as a customer, and it's great to see you scale with Connecteam and make the most of its capabilities. By the way, the Events feature is about to receive a GIGANTIC update very soon! You're in for a treat :)

Easy to setup and implement with a large team. Video tutorials make teaching your less than tech savvy employees simple.

Would like for it to link the different areas together, user info to timesheets, schedule, workflows, etc. Feel like you are duplicating some important info. Needs timesheet approval flow.

Thanks for the feedback, Becky! We 100% agree with linking some areas and already do that in some places on the platform, and more will be added! As for a timesheet approval flow, that's on our roadmap for the very near future! Stay tuned for our product updates coming out regularly :) Thanks again for your review!

The product is really to use. I love their tech support on how they handle things and guide you on how to properly set up the product. The software is fully customizable, affordable and you can contact your employees without having to call every single individual. You post some forms and our team responds, and voila! The pricing is upfront and no BS sales call to swindle you in purchasing a really expensive software.

It's online software. It had one issue of downtime for 2 hours but besides that the CEO apologized and the teams were working really hard to get the system back up and running.

Thank you so much Rufus! We're happy to have you guys onboard with Connecteam. Thank you for taking the time to write your feedback, it's highly appreciated!

Product is price/quality top notch. Its has sometimes some small bugs, but the awesome guys [SENSITIVE CONTENT HIDDEN] always fix that issue within 5 minutes. The most I like on the software is the beautiful design of the desk version and the app. With integration of our logo, all our employees like the app! It gives a personal touch to the app

As a more new company compared to competitors the app sometimes shows some small bugs. This is quite fixed easy by the guys from their support.

Hi Dean, We appreciate you taking the time to review us! It's great to hear you're happy with the product experience of Connecteam as an all-in-one solution! It's important for us to provide a real all-in-one solution to businesses, not only from the product side of things, but also from the pricing perspective. So we're super happy to hear you're satisfied with our affordable plans and customer support. Thanks!

Want to design your own employee app? No, seriously... a REAL app? Connecteam is for you. Want to add custom features such as a mobile time clock, work schedule, event calendar, incident report app, reimbursement report app, online education center, custom push notifications, digital company handbook, in app messenger, team self-assessment, team surveys, a mobile help desk, and much much more? Connecteam...

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I only have 2 dislikes - that's right... out of all the amazing features and functionality available in Connecteam, I only dislike 2 things about the software. Just pause a moment before I proceed and let that sink in. Cons: The 1st con actually isn't a software issue. It's a support issue. Support is readily available, super polite, and extremely responsible. However, for elevated tasks, a ticket...

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Nyla! Thank you for this incredible review!! We appreciate the time you've spent on reviewing us. My name is Chen and I'm from the product team and I'd happy to reply to your awesome feedback: We work hard to make Connecteam a true all-in-one employee app. We release new features, enhancements and general fixes on a weekly or even daily basis. It would be a lie to say that this approach to product...

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I love the ease of implementation. The software automatically sent invites to the users to download the app. The form creator gives so many options to use forms already created or to create one of your own. The forms are simple and can be signed from a mobile phone. Signatures are critical for documentation of training, write ups, injury reports etc.

Unless a user purchases the expert version there are limits to the number of jobsites you can use GPS tracking on. With the level that we have we are limited to 10 jobs. I would be much happier with the ability to have 15 to 20 without having to upgrade. We are working with the limits of 10 for now because there really is a large jump in price.

Amazing review, Karen! Thank you so much! It's great to hear Connecteam helps you better manage your business and team, save time, and automate day-to-day workflows. As for the capabilities you're looking to have in your plan without upgrading again, the best would be to communicate that to your Customer Success Manager at Connecteam and ask if there's something that can be done to help :) Thanks again for your positive detailed review!!

I've found the free option of the platform to be incredibly helpful as it includes almost all the features I truly need. The dashboard is designed in such a clear and concise way that it shows me exactly what I need, precisely when I need it. It's so intuitive to navigate. I really like how I can customize checklists and the overall design of the platform is just appealing to me.What's even better is how quick and smooth the onboarding process is. Non-desk hires can simply onboard directly from their mobile devices, making it a breeze to get started and become productive in no time. And here's a huge plus: the platform is fully GDPR aligned, so I can trust that my data is handled securely.

Though they have a free for life version which I really appreciate, the other 3 pricing plans (expert, advance and basic) can get pretty confusing when you have to choose one. Only the advanced plan has live GPS tracking and process automation which is a bummer because that is such a great feature which should be available at a lesser price point.

Thank you so much for your amazing recommendation, Akshay! It's so great to hear you find Connecteam to be user friendly and useful for your business :) We appreciate you taking the time to write this review, thank you!

The simplicity and scope of the software. It packs so much in while keeping it relatively easy to use and administer. I'm really impressed.

I think the pricing model could be a little more flexible for 11 - 30 level organisations but offering a free version for firms under 11 employees helps a lot with that. The editors can be a bit cumbersome (the Text editor windows in many cases are small compared to available screen real estate). There is no auto-save so if you have connectivity issues, or have fat fingers when using your mouse......

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Thanks for the review Jason! Our product keeps on improving thanks to our amazing customer feedback! You can certainly create an automated procedure with our forms using our status and notes feature ! Feel free to reach out to support@connecteam.com as we will be glad to assist!

Connecteam is efficient and affordable. Team communication and training materials are easily accessed, and created without a large learning curve. Customer service is very responsive, and works tirelessly to fix software issues that arise.

The scheduling and calendar piece of the app used to be difficult to coordinate with google calendar, however, I have not re-tried this after new features have come out. I wish more administrative capabilities were available via mobile device access.

Thank you so much for your detailed review, Audrey! We know that the Google Calendar sync can be improved and it's already on our roadmap to make it better :) As for more mobile capabilities for admins - we're adding more and more with each app update on a bi-weekly basis. If you have any specific capabilities you'd like to see on your mobile app as an admin, please email our product team at product@connecteam.com so we can prioritize it :) Thank you so much!

I love that this solution is easy to use, is aesthetically pleasing, and is a great value for the cost. I love that they are constantly working hard to continually improve (on an already amazing solution) and send out updates often about what new features they are adding on.

What I like the least about this software is that some things are found in very weird locations (Why is Geo-Fencing in time clocks and not in settings under job scheduling?). I also wish there were training videos for employees. I work remotely and our employees are older and wish there is a way to send them a tutorial without having to try and teach them over a call. (I gave up and made my own training videos on how to use the app and they still struggle).

Thanks for amazing review Kristina! The reason the Geofence settings are in the Time Clock and not in the Schedule is because the Schedule focuses on letting employees know what they need to do, where they need to be and when of course :) The Time Clock is the feature they track the actual work time with, which includes tracking their current location to ensure they at the worksite. That's why the settings for the Geofence are there :) Once the features are synced - Viola! Harmony :) As for more training videos - we're on it! Thanks again for such a beautiful review :)

- We LOVE that the app is easy to use from an end user standpoint, and extremely customizable from an admin standpoint (everything from setting user permissions per team/job title/individual to changing the names of different features within the app to suit the unique business operations) - The "library" asset with its search feature is incredible - one of our clients uses it to house an emergency...

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Before I list any cons, I'd like to say that the team is always working on new updates, and we've already seen some of our suggestions and feedback implemented. Here are a few areas the app could continue to be improved: - Timeclock and workflow reporting could be a bit more robust (ability to customize timeclock reports and fields, automated ability to merge different workflow reports together). Our...

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WOW Brittany! Thank you so much for taking the time to write such a detailed review of Connecteam! Ease of use, customization and the ability to scale within the same platform is WHAT WE DO! So it's amazing to know that your clients are able to accomplish just that, and we would never get enough of hearing that :) You'll be amazed with what we have planned for the next few months and down the road, so make sure to stay tuned for upcoming releases! Thanks again for the feedback and product suggestions, you're awesome!

When I started my job managing 3 water safety education programs for over 100 schools and around 10,000 students with 49 instructors i was also told there would be no assistant. I know an EMS would lighten the load however Connecteam and their incredible support team solved problems I didn't even know could be solved AND in ONE APP! Staff availability and shift scheduling in one place, synced to timesheets...

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The best part about Connecteam is if you find something you don't understand or would like the team to add they are constantly improving things! And some companies only add the requested features to the upper level subscriptions but this app grows across all levels.

Pia, Thank you so much for taking the time to write this amazing review! We love having you as a Connecteam customer! Stay tuned, the next few months will be EPIC! Oh, and we LOVED the Forest Gump scene reference :)

- Only add the functions you want. Not encumbered by bloatware or features we will never us. - EXTREMELY intuitive. Once create an account, do the 5 minute walkthrough and you feel confident enough to manage yoir company. - Their FREE option is actually very useful and includes 80% of the features. - FLAT-FEE pricing! Once you decide to upgrade (we chose $29 plan) No 'per-user' cost like virtually...

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- At the time of writing this review, all admin features have to be done through website, and not through the app (though they say they are working on that). - Could use more hierarchy fratures, other than just basic. Would be nice to see customizable permissions for Administrators (may support but I didn't see). - App only supports Android and iPhone. No desktop app for Windows or Mac available.

Hi Scott! Thank you so much for taking the time to write this amazing review! Please note that there's A LOT you can do as an admin from the app, under the the ADMIN tab. Make sure to reach out to us for further assistance if needed :)

Everything is great in it. It is literally an all-in-one software. We use it to communicate with our teams, do online training, write incident reports, have them emailed out to appropriate recipients, time & attendance, scheduling and much more. It's incredible what you can do all in one app. Very innovative and best of all is their customer service + the pricing.

There is hardly any dislikes. Scheduling, time & attendance needs a little more features such real time alerts for unscheduled shifts, wrong locations, in late (while synced with Time Clock) and having the ability to send schedules out to clients. Minor bugs here and there, but whenever you bring them up to customer service, they are fixed within 24 hours

Thank you so much Hofsep! We appreciate you took the time to write such an elaborated review, and are extremely happy to see how you utilize so many of the platform's capability! Many more exciting features and capabilities are coming very soon, so stay tuned :)

I liked that it was able to support us as a small business, and not only for large businesses. We use the scheduling aspect, lists, tasks, and updates.

There are some features in the advanced pricing tier that I would like but am not able to access.

Thanks for the awesome feedback Rina! Happy to hear you have found Connecteam to be easy to use, and with all the features you needed to enhance your day-to-day communication and operations :) We're definitely not just for large companies, in fact - it's the other way around! Connecteam was created as a solution for SMBs with a majority of non-desk employees. This is why we have a true all-in-one solution, fixed price plans so you don't have to pay per user per month, and why we put tons of time and effort into each of our customers, to ensure they have a clear understanding of how Connecteam can work for THEIR business. Thanks again for being awesome!

The employee scheduling is so easy to use, it's a really intuitive design and you can implement it and get employees on boarded so quick with it

I dislike that I can't book 1-2-1 sessions for employees - a live timetable I can send front end to customers so they can book my employees out per session. Would be a great add. It's also not cheap price wise.

Thank you so much for your review, Harry! It's great to know that you find Connecteam to be simple to use both for you and for your employees and that you're happy with our customer service :) Although Connecteam is an employee management tool, we already talk internally about adding capabilities for the business' customers to book their meetings directly in the schedule, so that's definitely something to look forward to in the future :) If you have any more feedback for us or would like to suggest an improvement, please reach out to us at support@connecteam.com at any time :) Thanks again!

The best thing about Connecteam is the extreme ease of use. My field agents with low-capacity devices no longer have an excuse for not filling out their timesheets and liaising their activities with me and other team leaders. Secondly, the layout of the interface makes navigation between pages and functions very smooth.

I have zero complaints from using Connecteam. It exceeded my expectations more than threefold.

Thanks for the awesome review, Alhassan! It's great to hear Connecteam helped you and your team to save time and be more productive :)

Connecteam forms are definitely most used and have helped realize the most cost savings across the board. Forms have increased productivity and reduced response times. We are utilizing a small part of the training tools but not enough to fully review. After using for 6 months, we will be slowly making use of more features as people get used to the platform. I can definitely see the ability to digitize a whole company and run it on the platform.

There are a few small features here and there that would make things more useable when building tests on the knowledge platform and also the output of forms and results would be enhanced if you could export into multiple formats.

I REALLY like Connecteam. I had tried quite a few programs before settling on it and it is by far the best value option I've tried. We use it for employee checklists and as a knowledge directory, all our timesheets are completed in it and we use the chat function to communicate job updates. I'm still developing our processes to suit it but I can see it doing much much more. Great program.

I don't like how you can only access the admin console on a PC but I understand it's a program designed for use on phones and ipads.

Thank you SO much Nikki! We appreciate you taking the time to write this amazing review and share how you utilize Connecteam in your company. Please note that with the app's Admin Tab you can manage users and admins, view app's activity, send updates, manage the schedule and time clock, and operate all checklists entries. All directly from your phone!

It was the best idea I could have ever had! I've been looking for ways to organize my workflow and Connecteam allows me to do so in a way that is convenient and visual. I can keep track of tasks I need to accomplish, and have the ability to view my project status in a very user friendly way.From one MSP to another, I highly recommend Connecteam.

I did not encounter a negative situation, in general I evaluate it positively enough.

Thank you so much for your amazing review, Annie!

When choosing any service-provide, customer service is one of our most important criteria. We've been extremely impressed by Connecteam's online support team. They are always super professional, responsive, knowledgeable, patient, friendly, and thorough. And they reply literally within minutes! Or get back to you via email within a matter of hours. This is highly unusual, but especially given the very reasonable cost.

I think the Updates function is a bit clunky, and simple features like adding emojis or scheduling send time don't come with our subscription.

Thank you so much for your warm feedback! We are working hard on building the best customer support team on the planet :) Your kind of feedback helps us understand we're on track! Thank you again for the amazing review :)