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Humanity
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Employee shift scheduling
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Humanity - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
Humanity overview
Based on 332 verified user reviews
What is Humanity?
Reviews for Humanity come from a wide variety of industries, including retail (8% of reviewers), security and investigations (6%), and hospital & health care (5%). The most frequent use case for Humanity cited by reviewers is employee scheduling (57% of reviewers).
What do users say about Humanity pricing?
Some reviewers appreciate the affordable cost and free trial, and some users say efficiency gains justify the investment. However, some reviewers find per-user pricing expensive, and some users report confusion with billing and high costs for larger teams.
Starting price
Pros & Cons
Employee Scheduling
Customer Support
Shift Management
Training and Learning Curve
User Settings
Humanity’s user interface
Humanity pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.2
Features
4.1
Ease of use
4.2
Customer support
4.3
Reviews sentiment
What do users say about Humanity?
Reviews for Humanity come from a wide variety of industries, including retail (8% of reviewers), security and investigations (6%), and hospital & health care (5%). The most frequent use case for Humanity cited by reviewers is employee scheduling (57% of reviewers).
Select to learn more
Who uses Humanity?
Based on 332 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Humanity's key features
Most critical features, based on insights from Humanity users:
All Humanity features
Features rating:
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User opinions about Humanity price and value
Value for money rating:
Of 20 reviews that provide robust commentary on Humanity's price and value, mention it in a positive light.
Users think Humanity offers notable time and cost savings, making it a worthwhile investment for some small businesses. Reviewers appreciate the affordable cost relative to included features and mention the availability of a free trial. Some users say the software pays for itself through efficiency gains. However, some reviewers find the per-user pricing expensive, especially after recent price increases, and feel comparable products are available for less. Some users report confusion with billing and express concern about high costs for larger teams. Reviewers indicate that value for money depends on business size and needs.
, and
Humanity integrations (11)
Integrations rated by users
We looked at 332 user reviews to identify which products are mentioned as Humanity integrations and how users feel about them.
Integration rating: 4.7 (3)
Integration rating: 4.5 (2)
Integration rating: 5.0 (1)
Other top integrations
Humanity customer support
What do users say about Humanity customer support?
Customer support rating:
We analyzed 55 verified user reviews to identify positive and negative aspects of Humanity customer support.
A significant portion of users highlight Humanity's customer support as fast, knowledgeable, and able to resolve issues quickly.
Multiple users appreciate the support team's professionalism, courtesy, and consistent availability across various channels.
A number of users mention onboarding and setup assistance as particularly helpful, making the transition to Humanity smoother.
A small group of reviewers report slow response times, unhelpful answers, and difficulty reaching or scheduling with customer support.
Support options
Training options
To see what individual users say about Humanity's customer support, check out the review snippets below.
“Not only are calls answered quickly but the techs have deep knowledge and have been able to resolve issues in a matter of minutes, allowing me to stay on scheduling tasks. ”
David T.
Owner
“Having the customer service that is very fast and reliable regardless of the time of day makes this software very valuable.”
Mark T.
Founder/CEO
Humanity FAQs
Humanity has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What is Humanity used for?
Humanity Schedule offers a cloud-based employee scheduling platform that accelerates schedule creation by up to 80 percent while providing organizations of all sizes with unprecedented insight into their operations and empowering them with actionable data to optimize staffing based on historical sales and sales forecasts, employee skill set, and staff availability. Humanity is offered as Software as a Service (SaaS) and can be deployed as a stand-alone solution in the cloud or integrated quickly and easily with today’s leading HCM platforms. List of features Cloud-Based Employee Scheduling Centralized Administrative Dashboard Employee-Centric Shift Trade Availability & Time-off Management Mobile App Notifications (SMS, email, and push) Auto-Fill Scheduling Real-Time Labor Cost & Budgeting Compliance Reporting & Analytics Skills & Certifications Time & Attendance Geolocation Clock-In/Clock-Out Custom Leave Types & Policies Secure Messaging Payroll Exports Demand-Based Scheduling Open API Access HCM Integration 24/7/365 Support (Live agent)
Q. What are the benefits of using Humanity?
Cloud-based scheduling with a real-time overview of schedules, employee availability, skills, and absences
Conflict-free schedules generated up to 80% faster than using manual tools
Native apps for iOS and Android devices
Fill empty shifts and optimize existing schedules in a few clicks with Auto-Fill Schedule
Automatically notify employees about posted schedules via push notifications, SMS or email
Allow employees to set their preferred working hours, arrange shift trades and submit leave requests from their mobile device
Set in-app notifications for efficient management of last-minute changes, shift and leave requests
Keep processes in line with state and local labor regulations with compliance-ready features (location-based break rules, schedule conflicts reporting, overtime calculation, etc.)
Q. What languages does Humanity support?
Humanity supports the following languages:
English
Q. Does Humanity support mobile devices?
Humanity supports the following devices:
Android, iPad, iPhone
Q. Does Humanity offer an API?
Yes, Humanity has an API available for use.
Q. What level of support does Humanity offer?
Humanity offers the following support options:
Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, 24/7 (Live rep), Phone Support
