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151
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2500
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4
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Nicolas B.
Staffing and Recruiting,
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Jobadder makes the applicant tracking process easy to manage if you use job boards such as Seek (who are a part-owner of Jobadder). Being able to access candidates from anywhere via this cloud based tool is great. The resume search tool is also good and the system is relatively fast given it's cloud based.
Whilst this is a slick tool, Jobadder still has a way to go in terms of being a total workflow management tool and it is quite clear that it started life as an applicant tracking tool rather than a recruitment database. If you value a database where all email correspondence is linked to clients / candidates then this one is not for you. There is no seamless link between your email client and...
Jolene v.
Marketing and Advertising, 51-200 employees
Used daily for 1-2 years
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It was fairly easy to use, however, there were many additional "basic" requirements that weren't available on the basic platform.
JobAdder's workflows assisted us in defining and refining our hiring processes. It was simple to use.
I was unable to collaborate with my hiring teams directly on the system. I could not give the hiring managers access to the platform.
Monica K.
Legal Services,
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An extremely user friendly system even for the not so tech savvy users. We use it for all our national recruitment including graduate recruitment. You can easily send bulk emails to shortlisted candidates and it records all interactions with candidates. JobAdder support uses a ticketing system which is very efficient- You receive a response within 24 hours or most of the time within the hour....
You can easily forward CV's to hiring managers to review and provide a rating, however the system doesn't easily allow for you to send through covering letters or other documents the candidate has attached with their application to the hiring managers. Running metric reports are quite basic and limited.
Helen G.
Events Services, 1-10 employees
Used daily for 1-2 years
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Great service pre and post sale. Great training and if we needed support, raising a ticket is simple and easy to do and advice is very quick to resolve the issue.
I love this piece of software, its easy to use and simple to follow. The process flows are perfect for keeping track of candidates, applications, jobs available to work on and to keep the documentation in one location. Perfect for WFH teams.
I would be great if JA could automate some of the Skills input from a resume as this is still a time-consuming task when we could be doing other things.
Hi Helen, great review. Glad you hear you've had such a positive experience so far. Regarding your feedback around automating data entry for Skills, at this stage we don't automatically skill code a Candidate for the Recruiter. However, to view Candidates with a certain skill, we'd recommend using our Resume Keyword Search. This feature searches based on skills mentioned on a Candidate's resume and works similarly to a skill code search.
Tiffany A.
Staffing and Recruiting, 5,001-10,000 employees
Used daily for 6-12 months
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Great for a smaller agency/independent recruiter who need a straightforward and inexpensive ATS option. It is well worth the cost and very easy to use.
It does everything you need a decent ATS to do, at a fraction of the cost. It isn't quite as sophisticated as Bullhorn, but I much prefer it to Ceipal or erecruit. It is not convoluted or too busy, making it very easy to pick up even for someone unfamiliar to using an ATS. Also features easy drag-and-drop parsing, and it's email templates actually send in the format in which they are set up.
Isn't as customizable as other ATS, and doesn't communicate directly with many of the larger job boards. Can't cross reference candidate profiles directly to other client profiles and open orders as easily, and tracking them through the process isn't as usable/readable and it can be hard to tell where a candidate is in an interview process since there aren't really complex status options.
Tim H.
Staffing and Recruiting, 51-200 employees
Used daily for 1-2 years
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Great customer service and training. Great candidate tracking.
Love a few integrations already available for recruiting. Love the step-by-step training options.
Would like more integration options for light industrial staffing. Most partners price for large margin clients and light industrial companies have high volume but low margin. Pricing and cashflow are more critical for our space. JobAdder is currently slight more designed for direct placement services rather than high volume recruiting.
Thanks for the great feedback on our high volume temp solution, Tim. We have some really exciting developments in this space coming this year, so keep an eye out for our product updates. Glad to hear you've had a good experience with us so far.
Stefano B.
Facilities Services, 201-500 employees
Used daily for 6-12 months
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At sales stage Jobadder seemed to tick all the boxes. Seemed one step ahead in terms of integrations and to be providing an overall array of features that fit our needs. Once we got to use it, it has been a terrible, painful experience. We deeply regret choosing Jobadder and despite investing additional $ in the top setup package, we will now be looking to move to a different ATS after only 6 months....
Cheaper than others for 2 users or less
No Automation Byzantine UI - Poor UX Integrations not available in some servers Aircall integration does not work Slow, time add up when used intensively Poor knowledge base Poor reporting features
Hi Stefano, We're sorry to hear that your experience has been far from great and we appreciate the time you took to provide us with your feedback. We understand your frustration regarding what was promised and what was delivered, especially around the automation piece and the integration with AirCall. Our team will work with yours to solve these issues for you. Thank you again for taking the time to let us know what's not working, and giving us the opportunity to set it right. The JobAdder Team
Vanessa F.
Human Resources, 1-10 employees
Used daily for 1-2 years
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The people that we engage with at Job Adder are exceptional. They offer hands on support and are an absolute pleasure to deal with. They have a great approach to client service and their Helpdesk is efficient and effective.
Ease of Use, Ample Integrations available for automation, candidate experience and hiring manager portal features are great. Integration to GSuite and social pages. User friendly and implementation is easy and cost effective.
The basic recruitment dashboard could be enhanced. Multiple Currency Reporting and Locations should be improved to cater for global recruitment agencies with branches in multiple countries.
Jesse E.
Staffing and Recruiting,
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I run a small executive search company and was looking for a system that not only would work like an ATS but could also act like a CRM. I like to batch communicate with my candidates just as much as my customers. Jobadder does this. In fact, working within JobAdder is smooth and powerful. Posting positions is easy, replying to candidates is easy, building templates, etc.. it's all really simple and effective. After reviewing several ATS systems, I felt that it was the most intuitive and easy to use system for my needs at an attractive price point. Plus the customer support is nothing like I've experienced before from a software company. They're very attentive, polite, and solve all my problems with ease. I promise I'm not paid to say that, they're really that good.
There's a few of things that I wish could be improved. 1) You can't import all of your LinkedIn or other database (.csv files) records to JobAdder for free. They will do it but, they will charge you. Seems a bit petty. 2) I wish it was a little more similar to Workable where you would import a candidate and it would automatically scrape the web for additional contact information (i.e. additional...
Nik A.
Human Resources, 1-10 employees
Used daily for 1-2 years
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Can't imagine myself without this tool
Cost Tracking Talent pipelining User Interface
I wish its PeopleAdder extension worked with google accounts as well as it does with Microsoft. It is a Google thing I reckon.
jodi b.
Staffing and Recruiting, 1-10 employees
Used daily for 2+ years
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My team and I use this software daily to track jobs, applications, candidates etc. Without it we would be using wonky spreadsheets without any integration
The desktop (like your dashboard) has two different viewings, both can give you a great glimpse of where your jobs and candidates are at
Maybe the cost, but after reviewing various others, JobAdder fell nicely into an affordable space for its features and graphics
Darryl W.
Computer Software, 10,001+ employees
Used daily for less than 6 months
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I engaged JobAdder to do a custom data extract of 127k rows for us. The export came out perfect, exactly what we were looking for. Very economical too.
Very happy : the service, everyone has been great to deal with, friendly, happy & professional Very happy : the turnaround time of the entire thing, from start to finish in a couple of days is excellent Very happy : the end result, the data is just what we wanted, and the mockup/preview that let us confirm what we wanted worked well
Could be improved: the delivery method below via FileZilla & winzip is unnecessarily convoluted and many corporate PCs are locked down and do not have the ability to download / install applications, and even if they do, will just have to go back and uninstall them as soon as they're finished. The way you did the mockup via dropbox was far and away a superior delivery mechanism and I would entreat you to investigate shifting to using that for the delivery of the finished product also.
Travis S.
Mechanical or Industrial Engineering,
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It's ease of use, logical layout and limited clicks to get to the point where you want to be is an attractive feature of this cloud based software. I also like that JobAdder seems to be flexible in working with their customers and have a willingness to work with them to customize the product to a degree. They also did a great job parsing my data into the system, which initially was a concern of mine, however they performed above my expectations.
While JobAdder does offer some nice functionalities there are several areas where they have fallen short with their technology. These aren't deal breakers but do bring about some frustration. (system doesn't check for duplicate records before creating a new one; 'contacts' and 'candidates' are two separate profiles which means double data entry; a tickler reminder system for activity doesn't exist however they do offer an 'upcoming tasks' option; you can't edit date stamps (other systems have two time stamps); if there are multiple users under an account there isn't a streamlined process to electronically share profiles; applet fields can not be changed on your own, you have to go through JobAdder support for that (good thing is there isn't a cost for this)
Kim Oliver L.
Outsourcing/Offshoring, 11-50 employees
Used daily for 6-12 months
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JobAdder is great and really helpful. It really allows you to do recruitment so easily. Quite a tool for adding value and amazing experience to all the candidates.
It allows you to easily track, label and manage your applications. You can easily monitor the status of your candidates.
Unable to batch add candidates on a Job Positions.
It makes us very happy to hear that JobAdder is helping you be successful in your role. Keep it up!
Dion C.
Computer Software,
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Easy product to use / support appears very good and the on-baording data migration process was very easy to work with
I had an issue with the mis-match in my expectations when it came to the set up costs for the Time Sheeting product. Originally when I made the decision to move to JobAdder it was not explained that there could be future costs. I've used Maxhire and their timesheet system for the past 8 years and so a decision to move to JobAdder was to replicate like with like. To be honest, I felt I was bullied into...
Paul W.
Staffing and Recruiting, 1-10 employees
Used weekly for less than 6 months
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That sums it up. We are searching for a new software as we have not been "happy" with the several we have used so far.
The product works well and there are no issues in it performance. It is great at adding jobs as the name implies. It is able to run searches well and seems to be well organized. It is a fair value for what the software does. We would love the software if there were not shortcomings but you get those with any software.
Our first choice would be to be able to house the software on site but it is cloud based only. Additionally, we need to see all the employees of a company on the screen without doing extra searches. Also, we use datacodes and so we can avoid contacting candidates that list every technology under the sun, whether they had it in college or just played with it in there free time.
Anedra L.
Staffing and Recruiting,
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After months of searching for a software solution to fit our needs as education placement firm, we finally found it! We were looking for a system that was easy to use, easy for our clients to use when candidates are submitted, and affordable. Their technical support is very responsive and their help guides/videos are very useful. Also every month they come out with new releases & updates.
The software is somewhat user-friendly, I wish it was easier to navigate. However, with time I've been able to learn the system. Also, if I were to be picky, the date format displays backwards due to being based out of Australia (i.e. 07 June instead of June 07). However, I believe this is an update that is coming soon for US market, so I will be patient.
Michelle K.
Primary/Secondary Education,
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The amazing and timely support from the JobAdder team. I also love the functionality of the product, it's exactly what I was after. The workflow function has saved me so much time and effort, and having all applications go to one place has pretty much changed my life. Value for money is outstanding.
There is very little I could pick to say that I didn't like! With the highly customisable nature of the product, I guess sometimes I expect to be able to customise something and I can't? But that is just because you have set my expectations so high! I wish LinkedIn could be integrated with this product better - I would love for LinkedIn applications to flow into my JobAdder, but I know that's not up to JobAdder.
Clive B.
Accounting,
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The team at JobAdder is always looking to improve the system, and you don't have to pay extra for accessing this innovation. This is often a hidden (or understated) cost with others offering a cloud-based solution.
We were one of the first companies to implement JobAdder, and our recommendations for improvements were immediately considered and implemented if deemed relevant. With more users, our voice isn't as loud, but we also benefit from fresh ideas from other companies.
Mel A.
Accounting,
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I love that the product is easy to use, and if I ever have a question (which is very rare), all JobAdder staff are happy to help and respond quickly. 10 out of 10.
I don't have anything at all I don't like. The product is very user-friendly, and I'm really happy with the cost and service.