Trakstar Hire Reviews

Superb And flawless integration with our website. The experience so far has been great. Most importantly it allows the admin to modify and customise the page. This in my opinion is great.

Sometimes a little slow. Perhaps can come out with a Mac desktop app. Email templates can be there from before. Perhaps there for people to modify

Recruiting became a key responsibility area in mid-2016 with the emergence of expansion plans of my previous company. So far, recruitment was a once in a while activity as we were having a record employee retention rate. During 2015-17, I have received a special assignment, i.e recruitment efforts to fill many positions in the product management team on a war foot basis. Earlier we used to manage...

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Not finding serious dislikes with my experience with recruiterbox. A few observations are here. Maybe, the reporting and intelligence portion require a bit more focus. Pricing is not so high but at the same time is not that affordable for smaller teams, I think.

The site was relatively easy to use and user friendly. Movement through the stages was fluid and the ability to star candidates was a huge plus in order to keep track of certain folks. It was super quick and easy to learn and the custom templates were perfect for our needs.

Customer Support was lacking. Often they turned the concern over to how it was a user error and took little accountability. I understand user error happens often and that's ok, but when the site is down for over 3 hours nationwide I'm pretty sure that's a network issue on THEIR end.

Customer Support is something we hold in the highest regard, and I apologize that you received anything but. Thank you for bringing this to our attention so we can dive deeper on this particular situation. Taking a look, we were not able to find any incident matching what you describe. We’d love a chance to make this right, but need more information to go on, as we can not find any record of such downtime or outage. If you have any questions or continued issues, please feel free to reach out at any time to our Support Team.

As an HR Director this software changed the way we accept and process resumes. The software links directly to our company website and allows us great flexibility in the application process. Email communication with applicants is made easy through a template function and even provides an automatic email function when resumes are received. The software is very logical and easy to use. They have even helped in simplifying our hiring flow by making suggestions on how we have set up the process. RB customer service is excellent, they often ask how they can make the product better. I have seen my own suggestions implemented after one of their follow up calls.

One area that needs some improvement is the ability to look at archived applicants. We have work around when trying to refer a prior applicant to a hiring supervisor, but this is not an easy process. Additionally, if we have an applicant that is not eligible for hire, there is no way to flag this across the system. Applicants who apply for multiple jobs are linked, but there is not a way to share information between the linked occurrences, it must be done individually, which can be time consuming.

The ease and functionality of this software. It does everything scheduling an interview, evaluating that interview, emailing and making comments about the candidate.

I really enjoy the software. I would like to see a function where you can label a previously rejected candidate with a flag warning of some sort when they reapply, for when we passed on them for one reason or another that will be in your face so you can notice it right away. Also, another feature would be nice is a No longer with our company with reasons such as left on good terms or Terminated something along those lines.

- ease of use - extremely supportive team - possibility to add recruitment agencies to use the software - any customisations we needed were implemented - fit our budget

No cons were added to this review

One of the most attractive features is that the application can analyze all the attached resumes and retrieve information about education, skills etc. We can configure the workflows based on the vacancies and openings, and we can even design all the steps of the hiring process along with their outcomes. The application syncs with Google calendar and thereby schedules appointments for an interview. The customer service team is very genuine and responsive. You can easily enter your firm’s job feed. The application helps to screen, sort and add comments and you can easily import a candidate from various sources. The rejection templates that you can use to reject candidates all in a go, helps in saving a lot of time.

An option to highlight a few resumes would be superb. The absence of an option to insert signature lines.

Ease of use and cost

Some features are limited (based on subscription model) and it is not well designed for active or "head hunting" recruiting.

I often help with the recruitment process for outside clients and that involves working within their ATS. The customizability of the workflow is probably it's strongest point.

Some of the navigation isn't quite as intuitive as it could be, but it seems they're on the right path.

The depth of features that helps you create and run efficient recruiting process.

The visual interface could be more modern.

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First class customer service at all levels, not just the ones that are "supposed to" - We have not had a partner company more willing to work with us to find solutions.

As with all systems there are times when you are looking for individual tweaks. All situations can't be accommodated immediately, but even when they can't, I feel that they always are willing to find every possible way to provide service tailored to your needs. On the rare occasions when this isn't possible, I've always had great faith that it wasn't for a willingness to work towards the goal of meeting our needs.

Very easy to manage and track. It has made our recruiter process much more fluid and transparent.. Keep track of candidates and help one to track the hiring process. While the program has been fine tuned since we have been using it, and some of the changes have needed more changes, we are overall very happy with the product. They have been responsive to my feedback and that is important. Response time is good. The program organizes the hiring process very well.the free version is excellent. It contains all the core functionality for applicant tracking, it's only limited to a number of users (5) and applicants (200).Ability to allow multiple users have access to the same application in order to keep track of where they are in our process

you had a great visual of which stages seemed to have a lot of apps built up and instantly knew where your attention was needed. They took that feature away and although you are still able to filter by stage, it is a pain and adds much less value.The search function works very poorly and inconsistently. If the stages you create in each opening aren't typed exactly the same, they won't stack and will act as completely separate stages

This is a fine program that does exactly what it is supposed to do. Keep track of candidates and help one to track the hiring process. While the program has been fine tuned since we have been using it, and some of the changes have needed more changes, we are overall very happy with the product. They have been responsive to my feedback and that is important. Response time is good. The program organizes the hiring process very well.

There have been a lot of changes to the program since we have been using it and I liked it better when it was a little simpler. I have found functions hard to find at times.

Flexibility of the candidate management process. Notifications. The seamless experience and scheduling. Clarity of the overall hiring process. Getting candidates into the system is really easy.

Some parts of the hiring process never are quite as linear as you would like, and it can be tricky to deal with those anomalies, however I've yet to see another piece of software that solved that well. Some parts of the agency management process are not fully customisable, and we have some specific internal reasons why that would be useful.

Very easy to use ATS! If you have a newcomer, there is no necessity to waste a lot of time in training as the system is so intuitive and user-friendly. You can see that system constantly grow and develops as the new features are introduced or some old features are being re-designed to become even more convenient to use.

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Easy-to-use and customize to fit company practices and/or individual position needs Quick plug-n-play feature to connect hiring to your existing website Easy to share postings across multiple online platforms (social media, hiring boards) Quickly identifies applicants who have applied before

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No pros were added to this review

No cons were added to this review

Very easy to use, affordable and great customer service to provide support whenever we have questions!

I can't think of anything at the moment.

Ease of use, functionality, appropriate upgrades, accessibility, smart software. High quality with an affordable price.

I am open minded and can navigate my way through any system. If I think of something that I would like to see, I typically see what I am looking for in the next upgrade.

This software is forever innovative. They keep changing as the market does. They really care about their customers

Indeed’s resumes looked chopped, and do not display their education properly

I like how it is very easy to learn and use. It's really organized and easy to navigate. The agencies can see how their candidates are progressing through the stages. I get emails for updates that I need directly from Recruiterbox.

I wish it was easier to find candidates matching key words

I am not a recruiter, but I do manager our incoming workforce via Recruiterbox! I love how easily each hire is laid out with all of their paperwork and notes from the recruiter. It really allows us to bridge the gap between recruiter and manager. Our employees have reported applying for the position via Recruiterbox to be easy as well!

It can be clunky when you are auto importing emails into Recruiterbox, especially with regards to email signatures. Resumes sometimes come in with a funky format, but hey, the candidate should have used a PDF like everyone else.

Product offers a lot of flexibility to customize it for each opening. I also like d the pricing structure.

The layout of the pages is just awful. You can't find anything - it is too convoluted. Too complex to navigate.

The flexibility and accessibility of the system, and its ability to import and interact with other systems we use within the business (e.g. the email import option)

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