UltiPro Software Pricing & Features

UltiPro

HR, Payroll, and Talent Management

3.96/5 (595 reviews)

UltiPro overview

Ultimate Software’s UltiPro® cloud solution for HR, payroll, and talent management is designed to improve the employee experience. Built with an inherent focus on people, UltiPro helps organizations implement smart people-management strategies to develop highly productive and satisfied workforces. With the ability to deliver personalized recruiting and convenient onboarding experiences, UltiPro empowers organizations to make positive, lasting impressions on new hires that set the foundation for long-term relationships. Employees can easily access and manage their personal, pay, and benefits information within UltiPro, and HR administrators can rapidly calculate and process payroll with accuracy. A flexible, configurable solution, UltiPro also has time management tools to serve businesses of all sizes. Because employee development is essential for success, UltiPro includes impactful features for ongoing, proactive, and productive performance, succession, and compensation management—from predictive analytics that identify top performers and flight risks to prescriptive resources and suggested actions that help mold managers into better leaders. Most importantly, UltiPro is supported by powerful business intelligence and reporting that helps organizations drive smarter, people-focused business results.

Ultimate Software is committed to always putting people first. This core principle drives the creation of its award-winning HR and payroll technology, delivery of its industry-leading customer service, and prevalence of its employee-centric culture. Ultimate has been ranked in the top 25 on Fortune’s annual Best Companies to Work For list since 2012. Founded in 1990 and based in Weston, Florida, Ultimate supports thousands of customers representing diverse industries and managing millions of people across the world.
www.ultimatesoftware.com

Pricing

Pricing options
Subscription
Value for money

Devices

Business size

S
M
L

Markets

United States, Australia, Brazil, Canada, China and 5 other markets, Germany, India, Japan, Mexico, United Kingdom

Supported languages

English, French, Portuguese, Spanish
UltiPro screenshot: Benefits Administration in UltiProUltimate Software on Great User ExperienceUltiPro screenshot: UltiPro TouchBaseUltiPro screenshot: Recruiting in UltiProUltiPro screenshot: Performance Management in UltiProUltiPro screenshot: Managing employee data in UltiPro UltiPro screenshot: Reporting and Analytics in UltiProUltiPro screenshot: Employee Portal in UltiPro UltiPro screenshot: Payroll management in UltiProUltiPro screenshot: Compensation Management in UltiPro UltiPro screenshot: UltiPro Time ManagementUltiPro screenshot: Succession Planning in UltiProUltiPro screenshot: UltiPro Global Headcount ReportVisibility – Into Human Capital Management

UltiPro reviews

Value for money
Features
Ease of use
Customer support
  3.9
  3.9
  4.0
  3.7
Andrew Coogan

Ultimate Software

Used daily for 2+ years
Reviewed 2018-08-02
Review Source: Software Advice

Would like to see the Mobile App become more robust with accepting tax changes, direct deposit changes, allowing life events and open enrollment functionality. Educate long time customers and explain the benefits for purchasing the additional packages that are available. Especially for customers who are in the target range of 500 to 5000 employees. We have been a customer since 1999 and each year we discover new things that could have saved time if we had a different packages purchased. We are now obtaining quotes to see what the cost would be to implement the additional packages. We also have a disconnect between Ultipro and a current ERP software use on our manufacturing floor. In brainstorming how to connect the 2 with an import/export we are realizing that there is a timing delay as to when the employee needs to be in our ERP system and when they get pushed into Ultipro Core. Having the product in the cloud and having a robust system allows us the "Sky is the Limit" mentality for how we are able to use Ultimate Software. Also having the technology advantage to be able to offer employees a Mobile App at no cost. Having the team approach for our Customer Service needs, our Account Manager is available, but when case are needing attention other account managers take case to increase priority.

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UltiPro

HR, Payroll, and Talent Management

Julie Thompson

UltiPro

Used daily for 1-2 years
Reviewed 2017-02-17
Review Source: Software Advice

We launched with UltiPro a year and a half ago. The implementation team was very knowledgeable of the product and services offered. They were able to come to the house on many occasions for hands-on training prior to the launch. We also traveled to an On-Site Class near us. These were great to be able to talk back and forth through issues you had been experiencing. I recommend taking notes for questions you may have before going. In the Learning Center Online, there is an abundance of course and previously recorded webcasts for you to learn from. The levels range from the beginner to more complex detailed positions. The Security-Based features are wonderful for companies with multiple subsidiaries. The reporting has many standard reports built for you. It also has the ability for you as a customer to build unique reports to fit your companies' needs. Onboarding has been a way for us to eliminate a lot of paperwork and scanning of policies and documents. It has taken a while to get in groove with so many locations hiring all our seasonal employees at the same time. However, in the end this is saving enormous amounts of time.Security-based roles are great for top down management. Payroll processing is a lot faster. We have completely moved away from paper checks. The Community Groups and Knowledge Hours are a great tool to have to continually learn from other customers on how they are using the same programs in their company. Many customers are very quick to respond to simple or complex questions. UltiPro has an extensive collection of resource materials that are searchable to help quickly. In the beginning, the Quick Tour videos were a life saver. You learn so much information at once that you don't retain it all. These videos are brief and to the point. they are housed on each screen that it pertains to which is wonderful. Also, every screen has a "Things" I can do here. Another good tool when learning where to locate all of the information.

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UltiPro

HR, Payroll, and Talent Management

Erica Kloppenburg

My managers call it UltiPoo...

Used daily for less than 6 months
Reviewed 2016-12-08
Review Source: Software Advice

We began with UltiPro at the end of this summer, going from an antiquated HRIS system to what we (correctly) thought would be a significant upgrade. And while the cost does reflect that; and it is an upgrade; it has been an extremely rough road getting there. Technical issues, the amount of data required (most of it being a manual entry, in part to our antiquated system we were on before) and the level of depth you will go into building this system is outrageous. Each "silo" was assigned a technical SME who helped us build the program. Everything is incredibly customizable and easy to change once it is set up.Assigned help along the way, so you knew who your person was. You can build a system to your liking. Makes some functionalities very easy, like building out an "opportunity" or requisition. The system has some great possibilities and can support a lot of different functions through customizable reports. A lot of integrations into external vendor systems that make background checks, job posting, benefits, 401K very easy. Once it is BUILT, I can see how easy it will be to use.

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UltiPro

HR, Payroll, and Talent Management

Jamie Sanders

Best HR site I have personally used

Used daily for 2+ years
Reviewed 2018-07-25
Review Source: Capterra

Allows me to view all my HR information all in one location.Been using this site now for our clocking in and out at work for 5+ years. Very easy to use. Site has never been down, always up and works. The site is speedy to navigate. Allows me to easily and quickly log in and out. Allows me to pick easily pick my insurance every year and has all the information I need on the site. Allows me to quickly get a brief overview how many sick/personal/vacation days I have and will earn. Can hop in and request days off very easily and then view a yearly calendar to see what I have already added in the future and the past. We also use this for our performance reviews. Not a fan of those but the site makes it work OK. Site times out at 30 minutes and it gives you a countdown before it gets there, so it makes it easy for me to see when to clock back in for lunch. I can also view my paycheck stubs here. It is very nice to have access to all of this in one location. I also hear it integrates with AD credentials but we have not implemented that. I have used other HR websites such as Kronos and this one is so much easier to use.

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UltiPro

HR, Payroll, and Talent Management

Talia Edmundson

Unless you're willing to fight, choose a different product

Used daily for 1-2 years
Reviewed 2018-02-15
Review Source: Software Advice

Be skeptical of everything. There's a reason why I get offered more sporting event tickets, private movie screenings, and various other events from UltiPro, than I receive from any other vendor. They know they're awful and they try to make it up to you by schmoozing so you give them a good reference when a potential client wants to reach out. I have declined 95% of their invitations because not only are they in the middle of a workday, my workload has increased due to project managing their work. Have a forensic attorney read your agreement and no matter what UltiPro says, they will negotiate. Make sure every single detail is in your agreement or you will absolutely be screwed post-live. UltiPro will tell you they do not include service level agreements in their contracts and that is not true. They will hold you to the agreement only when it suits them but definitely not when it screws the customer. People get paid, the reports are great, managers find it easy to use, rapid response folks are helpful in a pinch, and it's nice the same service rep stays with you from case opening to close.

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UltiPro

HR, Payroll, and Talent Management

UltiPro pricing

Pricing options
Subscription

Contact Ultimate Software for pricing.

Pricing Comparison

How does UltiPro compare with other HR & Employee Management apps?

Subscription plan?

UltiPro



98% of apps offer a
subscription plan

Free trial?

UltiPro



87% of apps have a
free trial

Freemium plan?

UltiPro



21% of apps have a
freemium plan

Pricing Comparison

HR & Employee Management app prices shown are $/month

Please note: For comparison purposes the price for UltiPro has been scaled monthly. Actual price is $/per year




UltiPro Pricing Reviews

Pros
  • The are very customer service oriented and attend to my needs.
  • It is easy to manage all applications. It is also cost-effective.
  • I love the recruitment and onboarding. It has made huge time and cost savings.
  • Ultipro by Ultimate Softwared has abilities and total cost of ownership are good
Cons
  • Very rigid options and low flexibility
  • The cost is a bit high for a small business such as mine.
  • Some of the customization we have done gets in our own way.
  • The price of customizations and having to make service requests.
93%
recommended this to a friend or a colleague

UltiPro features

API
Applicant Tracking
Employee Management
Employee Portal
Employee Self Service
Performance Management
Recruiting Management
Time & Attendance Tracking
Time Off Requests

Activity Dashboard (221 other apps)
Automatic Notifications (222 other apps)
Automatic Reminders (148 other apps)
Customizable Branding (160 other apps)
Customizable Reporting (170 other apps)
Data Import/Export (161 other apps)
Employee Database (134 other apps)
Employee Profile (129 other apps)
Real Time Reporting (132 other apps)
Reporting & Statistics (200 other apps)
Third Party Integration (153 other apps)

Competitor Feature Comparison

Mobile apps

iOS App

304 reviews

See all iOS Apps

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App

0 reviews

See all Android Apps

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options

Data policy

Data backup in multiple locations/GEO regions
This will ask you to sign in with LinkedIn

Category Leaders ranking

Reviews
Integrations
Mobile
Media
Security

#3 in Human Resources (HR)

View full ranking
69
14
12
13
18
14

GetApp’s ranking highlights the top 25 apps in different categories on GetApp. If an app is listed in more than one category, it has the potential to be ranked in each of these categories. The ranking is independent of any commercial campaign an app vendor has with GetApp. The ranking is based on 5 data points, each scored out of 20: reviews, integrations, mobile apps, media presence, and security.

UltiPro also features in these categories:

Videos and tutorials

Additional information for UltiPro

Key features of UltiPro

  • Payroll Administration, Tax Management and Compliance
  • Benefits Administration, Open Enrollment and Life Events
  • Talent Management
  • Reporting, Workforce Analytics & BI tools
  • Business/Employee Portal
  • Time, Attendance, and Scheduling
  • UltiPro TouchBase
  • Time Management
  • Recruiting
  • Onboarding
  • Performance Management
  • Succession Management
  • Career Development
  • Global HCM
  • Compensation Management
  • Payment Services
  • System Administration
  • Managed Services
  • Position Management

Benefits

Human Resources: UltiPro delivers all the strategic HR functionality you need in one global system of record. Track all human capital management information about your employees, including personal information, employment history, benefits information, performance history and more.

Payroll Administration, Tax Management and Compliance: UltiPro handles even the most complex payroll computations and requirements for employees in the U.S. and Canada in just a few simple steps.

Benefits Administration, Open Enrollment and Life Events: UltiPro provides an intuitive benefits enrollment experience for employees that guides them to make well-informed benefits choices for themselves and their families.

Talent Management: UltiPro’s talent solutions can help you engage and develop your workforce for today and tomorrow with easy to use human capital management, performance management and succession management tools for the person-centered lifecycle™.

Reporting, Workforce Analytics, and Business Intelligence Tools: Gain complete visibility and insight into your workforce with UltiPro’s comprehensive reporting and business intelligence tools. UltiPro lets you pull data across all areas of your people management to capture key metrics in an instant.

Business/Employee Portal: A central gateway to business activities, the UltiPro portal keeps everyone in your organization connected and empowers your workforce to operate at peak efficiency.

Time, Attendance, and Scheduling: UltiPro Time and Attendance is a highly flexible solution designed to meet unique time and labor requirements across all industries and across all levels of an organization, providing people with quick, simple, and accurate time entry. This solution is best suited for a large enterprise organization.

UltiPro TouchBase: UltiPro TouchBase is an easy-to-use, tablet-based timeclock, labor data collection platform, and employee self-service device. In addition to being the point-of-time entry, UltiPro TouchBase also provides your hourly employees with kiosk-based access to critical HR and payroll information from a touchscreen device—helping to further simplify their work experience.

Time Management: UltiPro Time Management automates and simplifies time tracking. Support all levels of your organization to complete time entry with ease and efficiency, seamlessly integrate with employee and pay information, and receive automatic compliance and labor law updates. This solution is best suited for a mid-market organization.

Recruiting: UltiPro Recruiting can help you expand your recruiting processes by supporting candidate engagement and relationships as well as attracting, hiring, and developing the best talent for your business.

Onboarding: UltiPro Onboarding helps your new employees connect to your company in a way that’s personal and impactful enabling you to build successful relationships, increase engagement, and improve performance for your business.

Performance Management: UltiPro Performance Management is a highly configurable solution that lets you assess performance and gather feedback on an ongoing basis to get the best results out of your employees.

Succession Management: UltiPro Succession Management can help you create a proactive, executable plan for professional growth and career advancement for all employees.

Global HCM: UltiPro enables multinational organizations to engage employees locally, ensure targeted compliance, achieve one view of their global workforce, and deliver a consistent and culturally relevant experience for all employees, regardless of location.

Payment Services: You can ensure your time and resources are spent on best supporting your people with UltiPro Payment Services handling your tax filing and other pay-related services.