UKG Pro Features

UKG Pro

HR, Payroll, and Talent Management

4.23/5 (417 reviews)

UKG Pro Feature Summary

  • Payroll Administration, Tax Management and Compliance
  • Benefits Administration, Open Enrollment and Life Events
  • Talent Management
  • Reporting, Workforce Analytics & BI tools
  • Business/Employee Portal
  • Time, Attendance, and Scheduling
  • UltiPro TouchBase
  • Time Management
  • Recruiting
  • Onboarding
  • Performance Management
  • Succession Management
  • Career Development
  • Global HCM
  • Compensation Management
  • Payment Services
  • System Administration
  • Managed Services
  • Position Management

Competitor Feature Comparison

360 Degree Feedback
401(k) Tracking
API
Activity Dashboard
Ad hoc Reporting
Applicant Tracking
Approval Process Control
Assessment Management
Attendance Management
Attendance Tracking
Audit Management
Audit Trail
Background Screening
Benchmarking
Benefits Management
Billing & Invoicing
Bonus Management
Budgeting/Forecasting
CRM
Calendar Management
Candidate Management
Career Development
Check Printing
Clock In / Out
Collaboration Tools
Compensation Management
Compensation Statements
Competency Management
Compliance Management
Compliance Tracking
Configurable Workflow
Contact Database
Cost Analysis
Customizable Fields
Customizable Reports
Customizable Templates
Customization
Deduction Management
Digital Signature
Direct Deposit
Document Management
Document Storage
Drag & Drop
E-Verify/I-9 Forms
Electronic Forms
Electronic Signature
Employee Benefits Administration
Employee Database
Employee Handbook
Employee Management
Employee Onboarding
Employee Portal
Employee Profiles
Employee Reward Programs
Employee Scheduling
Employee Self Service
Enrollments/Onboarding
FMLA Administration
Goal Management
Goal Setting / Tracking
HIPAA Compliant
HR Management
Incentive Management
Individual Development Plans
Internal HR
Interview Management
Interview Scheduling
Job Application Management
Job Description Management
Job Posting
Job Requisition
Labor Forecasting
Learning & Development
Learning Management
Leave Tracking
Metrics Navigator
Mobile Access
Multi-Country
Multi-Currency
Multi-State
Negative Feedback Management
Onboarding
Online Benefits Enrollment
Online Time Clock
Organizational Charting
Orientation Workflow Management
Overtime Calculation
Payroll Management
Payroll Reporting
Performance Appraisal
Performance Management
Performance Metrics
Predictive Analytics
Profitability Analysis
Progress Tracking
Pulse Surveys
Purchasing & Receiving
Recruitment Management
Reference Checking
Reporting & Statistics
Reporting/Analytics
Resume Parsing
Resume Search
Salaried Employee Tracking
Salary History
Search/Filter
Self Assessment
Self Service Portal
Shift Swapping
Sick Leave Tracking
Skills Assessment
Skills Tracking
Strategic Planning
Succession Management
Succession Planning
Summary Reports
Surveys & Feedback
Talent Management
Task Management
Tax Compliance
Time Off Management
Time Off Requests
Time Tracking
Timesheet Management
Training Management
Trend Analysis
Vacation/Leave Tracking
Variable Workforce
Video Support
Visual Analytics
W-2 Preparation
Wage Garnishment
Workflow Management
Workstation Tracking
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360 Degree Feedback
401(k) Tracking
API
Activity Dashboard
Ad hoc Reporting
Applicant Tracking
Approval Process Control
Assessment Management
Attendance Management
Attendance Tracking
Audit Management
Audit Trail
Background Screening
Benchmarking
Benefits Management
Billing & Invoicing
Bonus Management
Budgeting/Forecasting
CRM
Calendar Management
Candidate Management
Career Development
Check Printing
Clock In / Out
Collaboration Tools
Compensation Management
Compensation Statements
Competency Management
Compliance Management
Compliance Tracking
Configurable Workflow
Contact Database
Cost Analysis
Customizable Fields
Customizable Reports
Customizable Templates
Customization
Deduction Management
Digital Signature
Direct Deposit
Document Management
Document Storage
Drag & Drop
E-Verify/I-9 Forms
Electronic Forms
Electronic Signature
Employee Benefits Administration
Employee Database
Employee Handbook
Employee Management
Employee Onboarding
Employee Portal
Employee Profiles
Employee Reward Programs
Employee Scheduling
Employee Self Service
Enrollments/Onboarding
FMLA Administration
Goal Management
Goal Setting / Tracking
HIPAA Compliant
HR Management
Incentive Management
Individual Development Plans
Internal HR
Interview Management
Interview Scheduling
Job Application Management
Job Description Management
Job Posting
Job Requisition
Labor Forecasting
Learning & Development
Learning Management
Leave Tracking
Metrics Navigator
Mobile Access
Multi-Country
Multi-Currency
Multi-State
Negative Feedback Management
Onboarding
Online Benefits Enrollment
Online Time Clock
Organizational Charting
Orientation Workflow Management
Overtime Calculation
Payroll Management
Payroll Reporting
Performance Appraisal
Performance Management
Performance Metrics
Predictive Analytics
Profitability Analysis
Progress Tracking
Pulse Surveys
Purchasing & Receiving
Recruitment Management
Reference Checking
Reporting & Statistics
Reporting/Analytics
Resume Parsing
Resume Search
Salaried Employee Tracking
Salary History
Search/Filter
Self Assessment
Self Service Portal
Shift Swapping
Sick Leave Tracking
Skills Assessment
Skills Tracking
Strategic Planning
Succession Management
Succession Planning
Summary Reports
Surveys & Feedback
Talent Management
Task Management
Tax Compliance
Time Off Management
Time Off Requests
Time Tracking
Timesheet Management
Training Management
Trend Analysis
Vacation/Leave Tracking
Variable Workforce
Video Support
Visual Analytics
W-2 Preparation
Wage Garnishment
Workflow Management
Workstation Tracking
Visit WebsiteCompare App
360 Degree Feedback
401(k) Tracking
API
Activity Dashboard
Ad hoc Reporting
Applicant Tracking
Approval Process Control
Assessment Management
Attendance Management
Attendance Tracking
Audit Management
Audit Trail
Background Screening
Benchmarking
Benefits Management
Billing & Invoicing
Bonus Management
Budgeting/Forecasting
CRM
Calendar Management
Candidate Management
Career Development
Check Printing
Clock In / Out
Collaboration Tools
Compensation Management
Compensation Statements
Competency Management
Compliance Management
Compliance Tracking
Configurable Workflow
Contact Database
Cost Analysis
Customizable Fields
Customizable Reports
Customizable Templates
Customization
Deduction Management
Digital Signature
Direct Deposit
Document Management
Document Storage
Drag & Drop
E-Verify/I-9 Forms
Electronic Forms
Electronic Signature
Employee Benefits Administration
Employee Database
Employee Handbook
Employee Management
Employee Onboarding
Employee Portal
Employee Profiles
Employee Reward Programs
Employee Scheduling
Employee Self Service
Enrollments/Onboarding
FMLA Administration
Goal Management
Goal Setting / Tracking
HIPAA Compliant
HR Management
Incentive Management
Individual Development Plans
Internal HR
Interview Management
Interview Scheduling
Job Application Management
Job Description Management
Job Posting
Job Requisition
Labor Forecasting
Learning & Development
Learning Management
Leave Tracking
Metrics Navigator
Mobile Access
Multi-Country
Multi-Currency
Multi-State
Negative Feedback Management
Onboarding
Online Benefits Enrollment
Online Time Clock
Organizational Charting
Orientation Workflow Management
Overtime Calculation
Payroll Management
Payroll Reporting
Performance Appraisal
Performance Management
Performance Metrics
Predictive Analytics
Profitability Analysis
Progress Tracking
Pulse Surveys
Purchasing & Receiving
Recruitment Management
Reference Checking
Reporting & Statistics
Reporting/Analytics
Resume Parsing
Resume Search
Salaried Employee Tracking
Salary History
Search/Filter
Self Assessment
Self Service Portal
Shift Swapping
Sick Leave Tracking
Skills Assessment
Skills Tracking
Strategic Planning
Succession Management
Succession Planning
Summary Reports
Surveys & Feedback
Talent Management
Task Management
Tax Compliance
Time Off Management
Time Off Requests
Time Tracking
Timesheet Management
Training Management
Trend Analysis
Vacation/Leave Tracking
Variable Workforce
Video Support
Visual Analytics
W-2 Preparation
Wage Garnishment
Workflow Management
Workstation Tracking
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Mobile apps

iOS App


7,031 reviews

Requires iOS 11.1 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


6,345 reviews

UKG Pro Feature Reviews

25 reviewers had the following to say about UKG Pro's features:

Jack K.

Verified Reviewer

UltiPro puts the Ultimate in your HR and Payroll tech!

2016-04-23

We've had a few minor challenges with our payment services and tax filing, but overall, moving to UltiPro was a great decision for our organization.

Pros

UltiPro Core HR and Payroll Processing Customer Support is excellent Onboarding Talent Management Reporting/Analytics

Cons

Time Management could be updated with better user interface Recruiting is great for the candidate, but could be improved for the recruiter on your staff

Rating breakdown

Value for money

Time used: 6-12 months

Source: GetApp
Helpful?   Yes   No

Response from Ultimate Software


Hi Jack, thank you so much for providing us with feedback. We're so happy to hear you're enjoying your experience with us. Have a great day.

Thank you,
Micole Kaye, Ultimate Software

Read more
Jeff H.

Verified Reviewer

UltiPro helps with Employee Payroll management

2016-04-22

Earlier last year I used Google docs to manage payroll and was managing it in various google spreadsheet tab.

Pros

Automated payroll 3. Easy to view reports 4. all data is centralized and backed up

Cons

User interface need some improvement.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: Less than 6 months

Source: GetApp
Helpful?   Yes   No

Response from Ultimate Software


Hi Jeff, thank you so much for providing us with feedback. We're so happy to hear you're enjoying our reporting features. Have a great day.

Thank you,
Micole Kaye, Ultimate Software

Read more
Brittany T.

Great Tool for Employee Time Management

2021-03-23

We use UKG Pro for payroll, overall time management, and employee record keeping.

Pros

Approving time for payroll is quick and painless.

Cons

I just wish there was a desktop app to make clocking in and out faster, instead of logging in through web portal.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
gary b.

Ultipro use in a restaurant setting

2020-11-07

Overall Ultipro performed at a very high level.

Pros

Ultipro made it very easy to track employee information, vacation requests, performance management, reviews, wage and salary, tax information, and payroll.

Cons

If there was a problem, customer support was a challenge to contact and communicate with.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Deanna S.

Use of UltiPro

2019-02-21

Positive - when I have issues their support team calls and emails until there is a resolution

Pros

Allows employees (past and present) to update their information, retrieve W-2s, elect benefits.

Cons

Some of UltiPro's modules (performance management, recruiting, onboarding) seem archaic and would benefit from more update to date intuitive options for users.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Bob H.

Ultipro

2019-12-08

We use this as our main HRIS platform for employees.

Pros

ATS, Onboarding, Payroll, Personnel, learning, etc) this helps flow an applicant to employee smoothly.

Cons

The reports could be easier to build, especially in the recruiting system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Entertainment company, 11-50 employees)

Good workforce management tool

2018-11-06

Pros

Good tracking system for everything related to employee management, from vacation time to working time-tracking

Cons

The design seems a bit old.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(E-Learning company, 51-200 employees)

Feature-rich HR tool that could use a UI/UX overhaul

2021-03-03

I wish they would hire a UI/UX person to overhaul the platform.

Pros

It also provides a way of tracking my yearly goals in anticipation of performance reviews.

Cons

Overall, the UI/UX of UKG Pro is not intuitive and can be very confusing.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No
Read more
Lee W.

Review of UltiPro HRIS

2020-02-14

UltiPro allowed us to eliminated many tedious and time-consuming processes, streamlining them that improved efficiency - Applicant Tracking, Onboarding, and Performance Management processes have all been greatly enhanced.

Pros

The ease of use and training are outstanding!

Cons

Not having the ability to have multiple company codes assigned to an employee who may be paid different rates in different company codes, but it does not impact a lot of employees and there is a work-around.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Megan S.

If you need a new HRIS system, UltiPro should be on your list!

2020-05-26

The system is easy to use for all levels at the company and are pleased with the products they offer.

Pros

The online customer success portal is a nice feature to help you find the answer you are looking for, but also having an option to create a case and have a representative look into your question and contact you via phone or email to resolve.

Cons

It is a 3rd party site and doesn't incorporate well with the Core side of the system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Religious Institutions company, 501-1000 employees)

Everything in one place!

2018-10-17

UltiPro has saved our organization time and streamlined our communication with employee benefits, info and time management!

Pros

I like having everything all in one place for personal HR/benefits info and to manage that for my employees and direct reports!

Cons

Until you get familiar with the navigation, it was a little hard to find what I needed when a direct report submitted changes or time off requests.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Ultimate Software


Hi, thanks for your feedback. We're thrilled to hear your organization has been able to streamline HR processes! That's huge! We just wanted to let you know that we appreciate your insights and have shared them with the team to help us improve. Have a wonderful day!

Read more
Krishna C.

Ultipro for Payroll and talent management

2019-12-03

Overall very positive experience. I wont use the product directly though.

Pros

We use Ultipro for our payroll processing, employee onboarding and talent management.

Cons

I am not sure about the exact cost but I heard that it is slightly expensive. However, you pay for what you get.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Sarah K.

Not the Most Intuitive

2020-05-27

Overall, I would use Ultipro again, would just be nice to have a few minor improvements.

Pros

Ultipro has just about every feature you need as an employee in one interface, which is really convenient.

Cons

The product has many of features, but the UI is not vert intuitive.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Kathy B.

Easy to use, great customer support. Company is always looking at ways to improve and update.

2018-03-07

We are able to run reports, input training as well as confidential paperwork.

Pros

Graphs, reports and so much more.

Cons

Have not been able to get upper management onboard yet.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Deanna C.

Ulti Pro Payroll and Time

2019-02-28

Pros

It has many reports that come with the package and a reporting tool that allows creativity for any reporting level.

Cons

Some of the time management reports are not very pretty.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Bob H.

Ultipro

2018-11-20

We utilize Ultipro for payroll, time management, recruiting and learning and development.

Pros

We like that it is one unified system for HRIS, ATS, & L&D.

Cons

Issued with data feeds regularly ATS system seems to have been designed by non-recruiting people

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No

Response from Ultimate Software


Hi Bob, thanks for reaching out. We're happy to hear you enjoy our unified solution. We appreciate your feedback and I have shared your comments with the team to help us improve. Have a wonderful day and a happy New Year!

Read more
Matt S.

Great system for payroll data and leave management

2017-06-07

Pros

Easy to use when viewing payroll, personal data, and company goals/performance management.

Cons

Time sheet data does not appear to be entered into Ultipro, it simply displays the data from another system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No

Response from Ultimate Software


Hi Matt, thank you for sharing your experience. Your feedback is important to us. I just wanted to let you know I shared your feedback with the team to help us continuously improve. Have a great day. Thank you.

Read more
Jake H.

One-stop shop for Employee Information

2021-04-15

I was able to find my tax documents with no issues and am thankful for the mobile app so I can access this information remotely.

Pros

UKG Pro is an easy resource to house all of your important employee information like pay, time off, and tax info that makes it simple to find, adjust, and learn more about all relevant information that you need to know from your employer.

Cons

The push notifications are at times tiresome, especially if you are away from your smart phone, but the added security makes you rest easy knowing it could be difficult for hackers to get into your confidential information that is housed on UKG Pro.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ashley T.

Performance Evaluations

2019-07-31

Pros

We utilized the Performance Management piece company wide last year.

Cons

You have to manually update the employees that were assigned to that supervisor.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Kevin R.

Verified Reviewer

UltiPro is simple to use and features engage employees

2017-05-01

Pros

Employee self service gives the power to employees and manager self service empowers your leadership teams.

Cons

The ability to import into the business rules can be frustrating at times, however Ultimate is working on building more importing capabilities.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No

Response from Ultimate Software


HI Kevin, thank you for sharing your experience with us. We're happy to hear your organization sees us as a valuable asset. Have a great day!

Read more
Tamika B.

The Total HR Package!!

2021-02-09

UKG has truly aided significantly in keeping my HR team organized with onboarding, payroll and taxes, employees' files, surveying of employees which I can say is the total the package.

Pros

This software has so many great features that I love such as payroll and tax, pay check stubs, benefit management to name a few.

Cons

The many valuable resources that this software has that aids in keeping an HR team organized with efficiency; as such, I cannot find anything to negate usage from this product.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Annette S.

We have been using Ultipro software for our HRIS System serving 1,000 employees

2017-11-14

Access to all employees HR files

Pros

There is an applicant tracking system but we don't use it at this point.

Cons

We had file feeds giving our 3rd party providers wrong dates of employment, number of hours worked incorrectly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Brooke D.

Uses for Payroll

2019-12-05

This is where my employees clock in and get their times approved.

Pros

We use this for time clock Open enrollment Time management Keeps track of our pay stubs Can change tax issues

Cons

Manually entering things can be a bit time consuming Sometimes viewing benefits and other things can be a struggle.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
QUESTINA G.

UltiPro- So easy to use and efficient

2019-05-06

Would highly recommend to anyone looking for a functional and effective tool like UltiPro.

Pros

UltiPro is a great tool or time management and employee information.

Cons

Taking time off overlaps the weekend and is kind of confusing to narrow it down to only weekdays.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Capital Markets company, 1-10 employees)

Our True Business Partner

2019-11-05

Using this software, our performance management has been over the top!

Pros

We have enjoyed great flexibility in the way we create our files in it. The fact that it allows for different items to be added, things like the date, in a way suitable for each company is priceless. It, therefore, allows businesses to be themselves, and work how best they feel necessary.

Cons

There is just one problem with this software, our business works with many other software, and we fell it would be great if it had a function to integrate with other software.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more