UKG Pro Pricing

We have been using Ultipro for about 4 years, and it works great. We manage our time sheets, as well as employee performances in the program.

My biggest con as a user is having a difficult time telling when I punched out, or if I had just punched out minutes ago. This causes a lot of dependencies.

The true value in UltiPro is in the powerful IBM Cognos Business Intelligence reporting system which provides powerful reporting metrics on almost anything you could imagine. There are many out of the box reports pre-configured and you can build your own to meet your individual customized business needs. It's highly reliable and customer support is great.

The application has limited flexibility in some areas which makes going 100% paperless difficult. It lacks some if this then that type situations which would greatly improve functionality.

All of your HRIS info in one spot. Easy to locate and add documentation. Graphs, reports and so much more. In the process of implementing onboarding to make the experience easier for new hires.

Would like to use other features and programs. The cost is a little high. Have not been able to get upper management onboard yet. Will keep trying.

elegant design; tasks are easy to complete and due to minimal unnecessary steps. Customer service to this point has been impeccable, especially for such a big player in the space

same complaint I have with all solutions of this kind: too many unnecessary steps. Ultipro (like all others) could be simplified and streamlined.

Hi Travis, Thank you for providing us with feedback. We're happy to hear you are enjoying your experience with us. We appreciate the kind words you shared. Have a great day! Thank you, Micole Kaye, Ultimate Software

integration between platforms; user friendly/intuitive; invest back in customer development through workshops, etc. Good training.

Some limitations requiring expensive custom fixes. It is not cheap, but it is also a quality product

Hi Lori, thank you for your feedback. We're thrilled to hear you are enjoying your experience with us. I just wanted to let you know I have shared your comments with the team to help us improve. I hope you have a great day!

Very easy for the end users to use for their day to day needs. Great support and available resources from UltiPro throughout implementation and after that to ensure we got the most of what was available. There is a learning component for content, but that still needs more work. Highly customizable, modular approach (get the features/functionality you actually need), and integrates well with other systems.

Can fall on the higher end as far as cost, but worth the money for the features and support. The learning feature definitely still needs work, so I would not consider this an all-in-one solution as far as HR all the way through learning and development. Take care when choosing a separate LMS as many require an annual or one-time fee to connect to UltiPro and other HR solutions.

I like the ability to work off of 1 platform and have 1 portal for all my needs. I do the hiring for my company and I use UKG for hiring purposes, I also do on boarding for new employees and employee management once they are employees. My favorite feature is on boarding, I think it’s a wonderful improvement and I think it was completely worth the price for how much easier it makes on boarding virtual employees.

UKG is a relatively new combination between Ultipro and Kronos, and so far I don’t have any negatives but I did find the change over to be abrupt.

I like most about the software is the ability to look at your time punches and its accuracy. You are also able to model your pay with taxes and deductions configured too.

What I like least about the software is that I lost wages due to a glitch in the system. When I emailed them about it they forwarded it to my employer who wanted to fire me over it. I emailed Ultipro to bring their attention to the issue I experienced using the software and to get reimbursed for the monies the glitch had cost me. No resolution came from it.

I’ve used ultipro for quite some time. Their report writing is great and they have lots of free classes that will help you with this. The payroll and hr software is easy to navigate and customizable.

Price can be a little bit of an issue but if you have complex payroll and hr needs, this is a good choice. Especially for larger companies.

It is easy to navigate and is intuitive.

When changes are needed, it seems often the answer is that the functionality is hardcoded and is unable to be changed without a significant monetary cost.

Hi there, thanks for your feedback. We're happy to hear you enjoy our user experience. However, we do see you have some concerns. I would love to reach out and find some solutions for you. If you're interested in working with me on this, please email me at feedback@ultimatesoftware.com. I look forward to hearing from you soon! Happy New Year and have a nice day!

We use Ultipro for our payroll processing, employee onboarding and talent management. It is so easy to use . With expense management integrated, it is one of the best HR products.

I am not sure about the exact cost but I heard that it is slightly expensive. However, you pay for what you get.

The software is definitely feature-rich, and you can capture a lot that other softwares cannot. I particularly like the occurrences.

It is really expensive to implement, and to maintain. Virtually every report is a custom report that requires work and a cost.

Hi Kristy, thanks for sharing your feedback. I'm sorry to hear you are having a less-than-stellar experience with us. I would love to see if there is a way we can work together and improve your experience. If you're interested, please email feedback@ultimatesoftware.com. I look forward to hearing from you soon!

I like that it didnt cost an arm and a leg can can get our scheduling needs done

Some of the features are hard to find and it still looks like it's from the 90's

No pros were added to this review

No cons were added to this review

Hi Ashley, thank you for providing us with feedback. I'm really sorry to hear that you are not enjoying your experience with us. I would love to assist you in any way I can. I'm wondering if we could reconfigure your system, set you up with some training, or see if there's a bug preventing you from having a great experience? If you're interesting in working with me to find some solutions, please either reply here or email me at micole_kaye@ultimatesoftware.com. (Email will be fastest.) Again, we're really sorry to hear about your experience and hope to hear from you soon. Have a great day. Thank you, Micole Kaye, Ultimate Software

Nothing ,it is clunky old technology. Stay Away.... Poor support. Difficult to use, Non-intuitive. Very expensive.

We purchased a company that had contracted with Ultipro. Our experience has been awful. The original contract allows absurd annual price increases, and locked us into a minimum term. We have had terrible customer support and been let down on multiple occasions when contracting for support on migration projects, etc.

This program is new to our workplace and has already vastly improved experiences. Being able to use fingerprinting and easing on-boarding processes has been heaven sent, and this has made the software worth the cost.

I have had no major issues with Ultipro in the limited time we have used this.

Great for decentralizing HR info and putting it into the hands of each user as allowed by the admin. It has a really good user interface on the web once you get used to it. And it makes on-boarding a simple and painless process.

It's not exactly easy to use and understand at the first go. Not as customizable as I'd want it to be. And it's expensive for an HR dept with a limited budget.

Hi there, thank you for your feedback. We're thrilled to hear you are enjoying your overall experience with us. Have a wonderful day!

Software works, and you can access pay statements. There could be more features baked in, but it is nice that it can be integrated with okta for single sign on.

There is a very confusing w4 process they put you through. They should have you enter the total number of deductions you wanna take, like the w4 form asks for, not giving a dollar value.

There are lots of features, but not the easiest to use at times. It has easy access to functions, which is a plus.

We encountered some problems when trying to enter information on vacations, or days off requests, customer service was able to help after lots of trial and error.