athenaOne - 2026 Pricing, Features, Reviews & Alternatives

Reviewers appreciate athenaOne's appointment scheduling capabilities for being easy and intuitive. They find it efficient to schedule follow-up appointments directly from the patient's chart, improving patient flow. Users report the process is quick, taking only a few seconds, and they value the audit history of appointment changes. However, some reviewers mention the calendar function is lacking and can be clunky for new users. They also note occasional glitches, such as duplicated provider names and the inability to block off schedules directly from the calendar. Of the 14 athenaOne users who gave detailed accounts of their use of Appointment Scheduling, 100% rated this feature as important or highly important.

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“Appointment scheduling is easy and intuitive. The providers and/or clinic staff will frequently schedule follow up appointments in the exam room and directly from the patient's chart because it is quick and efficient. This really improves patient flow since patients do not have to stop at the front desk on their way out. ”

AH

Ann H.

Physician

“Very easy and user-friendly Provides an overview and span of schedule that a Medical provider is available or already booked. It is so easy to select and confirm appointments for the patient. There is an audit history of who booked the appointment or made changes to an existing appointment. You can view the appointment details. The process is very quick and only takes few seconds.”

Evelyn G.

Virtual Administrative Medical Assistant

Reviewers highlight athenaOne's charting capabilities for providing easy access to patient records, including last visits, lab orders, and medications. They find the predefined text boxes and customizable workflows useful. Users appreciate the convenience of updating charts and viewing provider notations. However, some mention the system can be complicated, with multiple clicks required for certain tasks. They also note that creating templates can be confusing. Despite these issues, users value the efficiency and time-saving aspects of athenaOne's charting. Of the 12 athenaOne users who gave detailed accounts of their use of Charting, 100% rated this feature as important or highly important.