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Brilliant Directories Logo

All-in-one directory & member management software

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Brilliant Directories - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Brilliant Directories overview

Based on 803 verified user reviews

What is Brilliant Directories?

Brilliant Directories is a directory program offering key features such as a customer portal and payment processing, among others.

Who uses Brilliant Directories?

By industry, Brilliant Directories reviewers are most commonly professionals in marketing and advertising (28%). The most frequent use case cited by reviewers is directory (65%).

What do users say about Brilliant Directories pricing?

Most reviewers indicate that Brilliant Directories offers good value for money, appreciating its affordability, comprehensive features, and flexible pricing plans. However, some users report that required add-ons and inflexible membership pricing can increase costs unexpectedly.

Starting price

145flat rate /
per month
view pricing plans
try for free

Pros & Cons

Assistance

Setup

Customization

Glitches

Brilliant Directories’s user interface

Ease of use rating:

Brilliant Directories pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(2)
3-4(163)
5(638)

What do users say about Brilliant Directories?

Users say Brilliant Directories offers extensive features, strong customization, and a user-friendly interface that makes directory creation and website setup straightforward. They appreciate the robust support resources, including tutorials, webinars, and responsive customer service, which help them launch and manage sites efficiently. They find the platform reliable and value the active community for troubleshooting and idea sharing.

Reviewers indicate that while the learning curve can be steep for advanced customizations, most essential tools are easy to use. They report pricing can be high, especially for add-ons and deeper customizations, but feel the overall value justifies the investment for serious directory projects.

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Who uses Brilliant Directories?

Based on 803 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Marketing and Advertising
Internet
Health, Wellness and Fitness
E-Learning
Others

Use cases

Directory
Membership Management
Community
Association Management

Brilliant Directories's key features

GetApp's analysis of 60 verified user reviews collected between July 2021 and December 2024 identifies Brilliant Directories' most critical features and summarizes user sentiment about those features.

Customer portal

Reviewers appreciate Brilliant Directories' Customer Portal for its centralized space where members can manage profiles, subscriptions, and interactions. They find it intuitive and easy to use, allowing users to update listings and interact without needing admin assistance. Users report that the portal supports webhooks for integration with other platforms and offers customization options. They say the sleek dashboard, despite being initially overwhelming, becomes a powerful resource once familiarized. Overall, they highlight its user-friendly and convenient design. Of the 14 Brilliant Directories users who gave detailed accounts of their use of Customer Portal, 100% rated this feature as important or highly important.

See related user reviews

“Very important as a centralized space for members to manage their profiles, subscriptions, and interactions. This makes it convenient for users to access information and resources.”
AA

Alberto A.

CEO

“The Customer Portal is simple to use, making it easy for members to manage their own listings and updates without needing my help.”
MC

Mark C.

The Boss


Payment processing

Users report that Brilliant Directories' Payment Processing integrates seamlessly with PayPal and Stripe, providing flexibility and security for transactions. They appreciate the ease of handling memberships and recurring payments. Reviewers indicate that while the integration is smooth, they would prefer more payment options and automated membership upgrades. They find the process reliable and straightforward, making it easier to monetize directories. They also mention the support for international and local payments, enhancing its usability for various business needs. Of the 17 Brilliant Directories users who gave detailed accounts of their use of Payment Processing, 94% rated this feature as important or highly important.

See related user reviews

“As a user of BrilliantDirectories, I appreciate the range of payment options like PayPal and Stripe. This flexibility makes transactions secure and simplifies paying for memberships, even with recurring payments.”
JN

JOHNLY N.

Owner

“ It integrates seamlessly with other features like recurring billing and membership renewals, ensuring smooth operations. Robust security, ease of use, and reliable support make it a highly valuable component of the platform.”
AU

Amaete U.

CEO


All Brilliant Directories features

Features rating:

Electronic payments
Registration management
Recurring/Subscription billing
Customizable templates
Profile templates
Moderation
Customizable branding
Credit card processing
Content management
Group management
Ideation
Communication management
Invoice management
Single sign on
Alerts/Notifications
SSL security
Membership management
Member portal
Member database
Member directory
Membership renewals
Access controls/permissions
Website management
Enrollments/Onboarding
Directory listing management
Search/Filter
Layout & design
User management
Knowledge base management
Real-Time notifications
Member types
SEO management
Reporting & statistics
Profile visibility controls
Customizable reports
Dues management
Advertising management
Mobile access
Discussions/Forums
Email marketing
Data import/export
Member communication
Calendar management
Committee management
Application management
Event management
Chat/Messaging
Reviews management
Mobile app
Profile change approvals
Self service portal
Multi-Language
Social media integration
Newsletter management
Personalization
Third-Party integrations
Reminders
Wait list management
Website integration
@mentions
Accounting integration
Activity dashboard
Activity tracking
API
Attendance tracking
Chapter Management
Commenting/Notes
Contact database
Contact management
CRM
Customizable forms
Document storage
Drag & drop
Email management
Email reminders
Email templates
Engagement tracking
Event calendar
Event scheduling
Event ticketing
Feedback management
Filtering
Fundraising management
Gamification
Job board
Member accounts
Member Communities

Brilliant Directories awards

Brilliant Directories alternatives

Brilliant Directories logo
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145

Per month

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Value for Money
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YourMembership logo
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Starting from

3990

Per year

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Brilliant Directories pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Lifetime Plan - Best Value

1,450

One-time payment

Features included:

  • 100% White Label
  • Manage 100,000 Members
  • 1,000 Instant Business Records
  • Unlimited Admin Accounts
  • Includes LIFETIME Hosting
  • Includes LIFETIME Email Support
  • Over 1,000 Built-In Features

Monthly Plan - Upgrade to Lifetime Anytimg

145

Per month

Features included:

  • 100% Unbranded
  • Manage 100,000 Members
  • Unlimited Admin Accounts
  • Unlimited Software Updates
  • Includes Premium Hosting
  • Includes Friendly Email Support

User opinions about Brilliant Directories price and value

Value for money rating:

Of 70 reviews that provide robust commentary on Brilliant Directories's price and value, 71% mention it in a positive light.

Most reviewers indicate that Brilliant Directories offers good value for money, highlighting its affordability and comprehensive feature set. They appreciate the ability to create multiple pricing plans, including free options, and find the platform's tools for establishing pricing packages and member features useful. Users also value the inclusion of many features without the need for additional premium add-ons, although some feel that certain add-ons should be included. They report that the investment is worthwhile due to the platform's robust performance and potential for growth, making it a sustainable choice for long-term use. Some users note that the initial cost may seem high but becomes justified once they start using the platform and exploring its features. Additionally, the availability of affordable add-ons and free trials is appreciated.

However, some reviewers feel that the numerous premium feature add-ons requiring additional payment can make it difficult to determine the total cost upfront. They express concerns about being "nickeled and dimed" for extra plug-ins and find the pricing system for different membership levels inflexible. Some users also mention that necessary add-ons can inflate costs, making the platform potentially expensive for small businesses or startups on a tight budget. Despite these concerns, many users ultimately find the platform's value for money satisfactory once they understand its full capabilities and benefits.

, and

To see what individual users think of Brilliant Directories's cost and value, check out the review excerpts below.

“My experience each time made me confident that the company provides excellent services, good training and tutorials, and on top of that is in a range of affordability even for new nonprofit organizations. And there is almost unlimited growth with this system, so an organization is not boxing itself in by choosing a less expensive system which they will have to replace as they grow. ”
GG

Ginny G.

Executive Director

“Initially price seemed to be on the higher side comparing other solutions in the market. But once started using it and exploring the features, it was worth investing. If one is really intending to be in the business for long time, life price will start making sense.”
MS

Mainul S.

Business Analyst

“Trying to keep costs down, it felt like we were being nickeled and dimed when we needed extra plug-ins to make the site do what we wanted.”
JD

Jeremy D.

Consultant

Brilliant Directories integrations (24)

Integrations rated by users

We looked at 803 user reviews to identify which products are mentioned as Brilliant Directories integrations and how users feel about them.

Stripe logo
Stripe

Integration rating: 5.0 (6)

Stripe is definetly A great tool as a payment hub and with BD it will make it easy for clients to make their subscription payments

MA

Marco A.

Director

PayPal logo
PayPal

Integration rating: 5.0 (2)

I trust paypal and their tools/fees are reasonable. I feel most consumers trust and recognize paypal as well.

KD

Keith D.

Project Manager

Google Maps logo
Google Maps

Integration rating: 5.0 (1)

Directions and Google reviews it’s very critical for visitors selecting the clients we promote in the platform

MA

Marco A.

Director

Zapier logo
Zapier

Integration rating: 5.0 (2)

Integration rating: 5.0 (1)

Zoho CRM logo
Zoho CRM

Integration rating: 5.0 (1)

HubSpot CRM logo
HubSpot CRM

Integration rating: 4.0 (1)

Brilliant Directories customer support

What do users say about Brilliant Directories customer support?

Customer support rating:

We analyzed 226 verified user reviews to identify positive and negative aspects of Brilliant Directories customer support.

Widespread user sentiment highlights the responsive and helpful customer support team, making onboarding and troubleshooting easier.

A significant portion of users value the active Facebook group and regular webinars for ongoing support and community-driven advice.

The majority of users appreciate the knowledgeable staff who provide prompt, patient, and thorough assistance with technical and setup issues.

Common user feedback praises the availability of multiple support channels, including direct calls, chat, and a supportive user community.

Support options

Phone support
Chat
Email/help desk
Faqs/forum
Knowledge base

Training options

Webinars
Videos
Live online
In person
Documentation

To see what individual users say about Brilliant Directories's customer support, check out the review snippets below.

“Users benefit from top-notch tools to analyze user behavior and optimize site performance, supported by excellent customer service and a vibrant community for idea exchange and troubleshooting.”

DY

Dexin Y.

Founder

“What I like most about Brilliant Directories is that I have a team that is constantly supporting my activities: there are regular webinars to clarify doubts and show new features, there is very good documentation, and the technical support team is always willing to help.”

HS

Herman S.

CEO

“The solution is WAY outside of our budget, but the customer service/biz dev rep, Dennis, was thorough, kind, and patient as I looked around for our membership directory solution. If our tiny club had the budget, we'd definitely consider working with this company because of the great customer service.”

KT

Katie T.

Admin

Brilliant Directories FAQs

Q. What type of pricing plans does Brilliant Directories offer?

Brilliant Directories has the following pricing plans:
Starting from: $1450.00
Pricing model: One Time License, Free, Subscription
Free Trial: Available | (No Credit Card required)


Q. What is Brilliant Directories used for?

✨ TRY 7-DAY FREE TRIAL ✨ — https://www.BrilliantDirectories.com/Trial —— 🚀 EASY 15-MINUTE SETUP —— With Brilliant Directories, you'll get the basic configuration of your site online within minutes. From there, you can further customize with point-and-click design settings, creating membership plans, and adding your personal touches. Our fully hosted solution means you can focus on what truly matters—growing your community and boosting your revenue. —— 💸 MAXIMIZE RECURRING REVENUE —— Our platform helps you increase your income with automated recurring payments and past-due notifications. Plus, you can tap into multiple revenue streams like paywalls, digital products, and ad placements. Keep your members engaged with a variety of content, including blog posts, discussions, and events, all with customizable access. —— ⚙️ FOR BEGINNERS & DEVELOPERS —— Whether you're a newbie or an experienced developer, Brilliant Directories offers intuitive tools and advanced customization options. Beginners can enjoy a straightforward setup process, while developers can take advantage of custom coding capabilities to enhance their sites. —— 📦 SELL DIGITAL PRODUCTS —— Expand your revenue opportunities by selling digital products with ease. Our platform supports digital product sales, allowing you to monetize e-books, courses, downloadable resources, and more, all seamlessly integrated into your membership site. —— 🌟 BUILD THRIVING COMMUNITIES —— With Brilliant Directories, you’re not just creating a website—you’re building a vibrant, engaged community. Whether you’re starting a fitness club, a local business directory, or a professional association, our intuitive tools and dedicated support make scaling easy, ensuring long-term success. —— 🔧 ALL-IN-ONE SOLUTION —— Say goodbye to the headaches of WordPress. No more worrying about constant updates, broken plugins, or security vulnerabilities. With Brilliant Directories, you get a complete stand-alone solution that eliminates the need for multiple plugins and complex hosting setups. Focus on growing your site while we handle the technical details. —— 📧 BUILT-IN EMAIL MARKETING —— Forget about paying separately for email marketing solutions. Brilliant Directories includes complete emailing features that replace any other service. Send newsletters to thousands of users, manage transactional emails, automate billing reminders, and more—all from one platform. —— 🎉 GET STARTED TODAY —— Our customers love how easy Brilliant Directories is to use and all the built-in features it offers. Join them and discover why we’re a top choice on GetApp. Give Brilliant Directories a try today and let us help you create a thriving, profitable community. —— ✨ TRY 7-DAY FREE TRIAL ✨ — https://www.BrilliantDirectories.com/Trial


Q. What are the benefits of using Brilliant Directories?

  • Brilliant Directories offers customizable themes, with control over layouts, font styles, colors, and branding, and also includes a range of developer tools for advanced site customization and theme creation.

  • Users can customize the integrated search modules to allow visitors to find content and members by location, category, or keyword, and custom drop-down menus can also be created.

  • Free and paid membership packages can be created, with options for monthly, semi-annual, and annual billing, and more than 40 control for member access restrictions and privileges.

  • Integrated payment processing allows users to accept one-time payments and setup recurring subscriptions, with automated payments, tools for managing past-due payments, and sales of additional products and services.

  • The built-in library of over 50 customizable email templates covers welcome emails, forgotten passwords, account upgrade confirmations, and more, and users can also create and send newsletters to subscriber lists, and segment members for marketing communications.


  • Q. Who are the typical users of Brilliant Directories?

    Brilliant Directories has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does Brilliant Directories support?

    Brilliant Directories supports the following languages:
    English, French, German, Spanish


    Q. Does Brilliant Directories support mobile devices?

    Brilliant Directories supports the following devices:
    Android, iPad, iPhone


    Q. Does Brilliant Directories offer an API?

    Yes, Brilliant Directories has an API available for use.


    Q. What other apps does Brilliant Directories integrate with?

    Brilliant Directories integrates with the following applications:
    authorize.net, Pabbly Connect, PayPal, Zoho CRM, ActiveCampaign, Zapier, Gmail, ClickFunnels, Trello, Stripe, Google Translate, Slack, Drip, GetResponse, Kajabi, Eventbrite, SurveyMonkey, Pabbly Subscriptions, Mailchimp, Mailjet, Google Maps, HubSpot CRM, Google Sheets


    Q. What level of support does Brilliant Directories offer?

    Brilliant Directories offers the following support options:
    Phone Support, Chat, Email/Help Desk, FAQs/Forum, Knowledge Base

    Related categories