Bria Pricing Plan & Cost Guide

Bria

VoIP communication and collaboration management solution

4.3/5 (79 reviews)

Bria Pricing

Starting from: $2.95/month

Pricing model: Free, Subscription

Free Trial: Available (No Credit Card required)

Bria offers annual pricing plans
• Bria Solo free - $0
• Bria Solo - $2.95/user/month
• Bria Team Standard - $4.95 /user/month
• Bria Team Pro - $9.95 /user/month

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Cadebill

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Bria Pricing Reviews

Pros
  • Nice interface, comparable to the competition, and is easy to setup and configure. Audio and Video qualities over the call have been taken care of pretty good.Sachin C.Read the full review
  • Excellent softphone, very practical since it has all the functionalities at hand, easy configuration and allows to create multiple accounts, good audio quality and does not consume many resources.Nelson R.Read the full review
  • Bria is one of the best VOIP tools I've ever used, with great audio quality and stable connections. Allows you to easily record calls and call transfers.Emanuelle L.Read the full review
Cons
  • If you can somehow figure it out on your own, fine, but there's almost no information online about the problems you are likely to encounter and no phone support whatsoever if something goes wrong.Marion M.Read the full review
  • The most frustrating of the glitches would be getting multiple calls coming in to me at once. I have to remember to adjust the settings quite regularly or it gets very difficult to work.Kaitlen P.Read the full review
  • The app is power hungry and push notifications are unavailable. Depending on whether your phone in the lock screen, or if the app is in the background, it can fail to appear.Philip S.Read the full review
93%
recommended this to a friend or a colleague

15 reviewers had the following to say about Bria's pricing:

Anonymous

Yes one of the best software on the market

Used daily for 1-2 years
Reviewed 2018-05-17
Review Source: Capterra

Pros
processing, ease and good communication, it works great on mac os and windows integrated very well

Cons
price it could be cheaper for companies.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Eric Dube

Really good SIP software

Used daily for 2+ years
Reviewed 2019-01-15
Review Source: Capterra

Pros
This software is perfect. It's cheap, full of features and stable. I use it with a Grandstream PBX with no problem at all.

Cons
There is an Outlook plugin that I purchase and don't use. Most people can do without.

Response from CounterPath


Eric thank you for taking the time to submit a fantastic review. It's great that our software is affordable, stable and full of features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jordi vE

Easy integration. Fool proof

Used occasionally for 2+ years
Reviewed 2018-05-17
Review Source: Capterra

It did work

Pros
Good pricing (Bria retail), easy, design, Windows but also other os. Easy video integration. Webpage integration.

Cons
New stretto model because of the monthly fee. Mobile version is changed with a monthly fee as well. No virtual lan available, that world be very handy for easy qos settings

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

Solid Softphone

Used daily for 2+ years
Reviewed 2019-03-05
Review Source: Capterra

Pros
Bria is a good softphone, it works well and has a very simple interface.

Cons
It is a good product, at a premium price. A bit overpriced, especially compared to other offerings.

Response from CounterPath


We appreciate you taking the time to submit a review. We are happy to hear that Bria works well and you find the interface simple. I will forward your pricing feedback to our product group.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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Anonymous

Works most of the time

Used daily for 1-2 years
Reviewed 2018-03-22
Review Source: Capterra

This is an easy to implement tool that functions out of the box. It's missing many of the bells and whistles of some of its competitors but comes at a nice price point and does the job.

Pros
-Easy to set up and launch -Ability to customize ringtones -Holding, Transfering and In-call features all work without flaw.

Cons
-Logo and branding of the application are very dated. They need an update -Not 100% reliable. As an organization, we have had some issues with the types of headsets that we use and their compatibility with Bria. I would recommend testing headsets before you make a larger purchase. -Inability to integrate with apple contacts easily.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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Mark Southwick

This is a great program - simple and quick to use.

Used daily for 2+ years
Reviewed 2018-05-24
Review Source: Capterra

If frees me from using expensive phones and can be operated easily

Pros
It is very easy to set up. It allows simple address book information. It operates well with most other software. It does what I want and frees me from expensive landline & mobile calls

Cons
I would like to see better outlook integration. There was a great add on which I would like replaced. When my outlook contacts were migrated many contacts are given the name "Mr" or "Mrs". This is an obvious non name field and the software should recognise it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Ron Blitz

Great software, works well with my team

Used daily for less than 6 months
Reviewed 2018-05-24
Review Source: Capterra

Cost, effectiveness

Pros
Easy to install, quick to get going every day. Great replacement for a hard phone and works well with my VOIP service

Cons
Some tool tips would be helpful on interface. Not obvious at first how to transfer a call. Would be great to be able to customize interface

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 10/10

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Melissa Almeida

Solid Softphone for SIP calls

Used daily for 2+ years
Reviewed 2018-04-05
Review Source: Capterra

The largest benefit to this software is connivence and cost effectiveness. Bria is compatible with many third party applications and most SIP providers will offer configuration support. The combined softphone and USB headset cost is much less than a VOIP phone / headset combo and has no desktop footprint.

Pros
The Bria software is a functional and reliable SIP solution with robust features. I appreciate the per station licensing, it works well in my environment where we have a bit of fluidity in seating. Configuration is relatively easy, as long as you know your SIP credentials! Configuring the headset is also very simple if the user is diligent about using the device set up utility when changing headsets or USB ports. Support for click to call handlers from third party apps is only available in this paid version, the free version (x-lite) no longer supports this. The ability to transfer to outside lines directly or with a call first option is the main factor for our continued use of this software.

Cons
Customer support is difficult to reach and response for the cloud hosted version was not satisfactory. Updates to the configuration menu caused all our users calls to fail and support was uninformed about the changes and necessary configuration fixes. Individual Bria licenses should immune from such risks as the configuration is saved locally. This is a moderate concern for me, but combined with the lack of an online manual for Bria 5 online (4 was the last version available but can no longer be found on their site) I have given customer support a rating of one star.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Alexander Fonseca

high quality VoIP tool

Used daily for 2+ years
Reviewed 2019-12-02
Review Source: Capterra

Bria is a great VOIP calling tool because it has a formidable stability and hardly any connection problems in the calls. Generating a satisfaction by using and integration with other software.

Pros
• Easy setup and usability. • Call Forwarding. • Option to record calls. • Integration with Jabra brand headphones. • Receive constant updates.

Cons
• High cost of licenses. • Sometimes we have to restart the software because it has an error.

Response from CounterPath


Alexander thank you for taking the time to submit a fantastic review. It's great to hear that our customers find Bria easy to use, stable with the option to integrate with other software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Daniel Moreno

Easy to use and very friendly interface.

Used weekly for less than 6 months
Reviewed 2018-05-17
Review Source: Capterra

Pros
- Some happy features to adjust to get a lot of compatibilities. - We can log the messages and errors that help to improve the systems which the software connects.

Cons
- Some times when the internet its down the software still to, and its not a good idea when the systems are only for use internally. - Maybe it´s god idea to put a button o some procedure to restore to default values.

Rating breakdown

Value for money
Ease of use
Features
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Fabiana Hadrych

Best Softphone out there, seriously!

Used weekly for less than 6 months
Reviewed 2018-02-26
Review Source: Capterra

Pros
After a long softphone software analysis, our team finally got to the conclusion that there's nothing like Bria. It makes your phone system 10x easier. The best part of everything is being able to have a high quality phone call, keeping track of your calls on something else then the VoIP software as well and don't even get me started on the ease of use- it's brilliant!

Cons
I can only say that the downside of Bria is how expensive every license is. It's not accessible to small businesses.

Rating breakdown

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Ease of use
Features
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Charles Spivey

A great softphone software from a novice user to a call center floor deployment.

Used daily for 2+ years
Reviewed 2017-08-15
Review Source: Capterra

Pros
It has a robust configuration (You can adjust one or several users at a time), works well if you have new users. The admin can make all of the adjustments on the server side.

Cons
Sorry, the only thing that I could think of would be if the cost per license went down some. Then it would be great.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Brittany Wright

This is a very low budget dialing system

Used daily for 6-12 months
Reviewed 2018-04-11
Review Source: Capterra

Pros
Its safe to say you get what you pay for with this system. It dials (sometimes) it is a very linear product make calls clip paste and call, that makes it very limited but simple and cost effective.

Cons
There is very limited functionality with this product, no call back notes or way to track if a client has been called multiple times. It is very slow and unreliable as well, maybe that is due to the large amount of people using it, but if you are larger than a team of one this is not a great choice.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Oliver Verstraeten

Simply the best

Used daily for 2+ years
Reviewed 2019-03-06
Review Source: Capterra

Besides the obligatory upgrade + smaller issues with transferring calls, my overall experience is overwhelmingly positive. We've used another softphone provider before and simply switched over completely to Bria after an endless road of issues. That road has come to an end now, and we're very happy with Bria.

Pros
It just works - with any hardware you're using. Whether you're on a MacBook and have a $200 headset or simply use your smartphone, Bria is by far the best softphone we ever used.

Cons
They recently released a new version, Bria 5. For existing users of Bria 4, it was necessary to buy an upgrade since Bria 4 doesn't work anymore with recent Operating Systems. Was a bit of a cost, but paid with pleasure. Transferring calls between softphones does not always work. Was in touch with support before (they answer very quickly) but haven't got it figured out yet.

Response from CounterPath


Oliver thank you for taking the time to submit an amazing review. It's always great to hear form our customers. I will forward your feedback to our product team.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Richard Mixon

Bria 4 had good features, we've been disappointed with the support and approach to upgrades.

Used daily for 2+ years
Reviewed 2018-05-18
Review Source: Capterra

Pros
Codec support, integration with other products. Support for Sennheiser headsets was welcome. Windows 10 support also finally got there.

Cons
Quality of upgrades has been spotty - sometimes great, other times not so great. It took a while for Bria 4 notifications to work well in Windows 10. And again, we do not care for the 70% of retail upgrade policy. We'd rather pay 20% a year for support and upgrades - given the overall cost of the software, even 25% would work. Also don't like being pushed to sign-in with Linked-In for this survey.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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