Bria Pricing

-Easy to set up and launch -Ability to customize ringtones -Holding, Transfering and In-call features all work without flaw.

-Logo and branding of the application are very dated. They need an update -Not 100% reliable. As an organization, we have had some issues with the types of headsets that we use and their compatibility with Bria. I would recommend testing headsets before you make a larger purchase. -Inability to integrate with apple contacts easily.

Bria is a good softphone, it works well and has a very simple interface.

It is a good product, at a premium price. A bit overpriced, especially compared to other offerings.

We appreciate you taking the time to submit a review. We are happy to hear that Bria works well and you find the interface simple. I will forward your pricing feedback to our product group.

Codec support, integration with other products. Support for Sennheiser headsets was welcome. Windows 10 support also finally got there.

Quality of upgrades has been spotty - sometimes great, other times not so great. It took a while for Bria 4 notifications to work well in Windows 10. And again, we do not care for the 70% of retail upgrade policy. We'd rather pay 20% a year for support and upgrades - given the overall cost of the software, even 25% would work. Also don't like being pushed to sign-in with Linked-In for this survey.

It has a robust configuration (You can adjust one or several users at a time), works well if you have new users. The admin can make all of the adjustments on the server side.

Sorry, the only thing that I could think of would be if the cost per license went down some. Then it would be great.

The Bria software is a functional and reliable SIP solution with robust features. I appreciate the per station licensing, it works well in my environment where we have a bit of fluidity in seating. Configuration is relatively easy, as long as you know your SIP credentials! Configuring the headset is also very simple if the user is diligent about using the device set up utility when changing headsets or USB ports. Support for click to call handlers from third party apps is only available in this paid version, the free version (x-lite) no longer supports this. The ability to transfer to outside lines directly or with a call first option is the main factor for our continued use of this software.

Customer support is difficult to reach and response for the cloud hosted version was not satisfactory. Updates to the configuration menu caused all our users calls to fail and support was uninformed about the changes and necessary configuration fixes. Individual Bria licenses should immune from such risks as the configuration is saved locally. This is a moderate concern for me, but combined with the lack of an online manual for Bria 5 online (4 was the last version available but can no longer be found on their site) I have given customer support a rating of one star.

It just works - with any hardware you're using. Whether you're on a MacBook and have a $200 headset or simply use your smartphone, Bria is by far the best softphone we ever used.

They recently released a new version, Bria 5. For existing users of Bria 4, it was necessary to buy an upgrade since Bria 4 doesn't work anymore with recent Operating Systems. Was a bit of a cost, but paid with pleasure. Transferring calls between softphones does not always work. Was in touch with support before (they answer very quickly) but haven't got it figured out yet.

Oliver thank you for taking the time to submit an amazing review. It's always great to hear form our customers. I will forward your feedback to our product team.

• Easy setup and usability. • Call Forwarding. • Option to record calls. • Integration with Jabra brand headphones. • Receive constant updates.

• High cost of licenses. • Sometimes we have to restart the software because it has an error.

Alexander thank you for taking the time to submit a fantastic review. It's great to hear that our customers find Bria easy to use, stable with the option to integrate with other software.

It is very easy to set up. It allows simple address book information. It operates well with most other software. It does what I want and frees me from expensive landline & mobile calls

I would like to see better outlook integration. There was a great add on which I would like replaced. When my outlook contacts were migrated many contacts are given the name "Mr" or "Mrs". This is an obvious non name field and the software should recognise it.

This software is perfect. It's cheap, full of features and stable. I use it with a Grandstream PBX with no problem at all.

There is an Outlook plugin that I purchase and don't use. Most people can do without.

Eric thank you for taking the time to submit a fantastic review. It's great that our software is affordable, stable and full of features.

Offers a trial period, although it expired quickly in my case.

- The minimum subscription term is a full year, despite monthly pricing being advertised. - Lacks SMS support and has poor voice transmission quality. - Voicemail fails to recognize caller ID, complicating access. - My request for a refund was denied after discovering these issues, despite only a month of use.

Its safe to say you get what you pay for with this system. It dials (sometimes) it is a very linear product make calls clip paste and call, that makes it very limited but simple and cost effective.

There is very limited functionality with this product, no call back notes or way to track if a client has been called multiple times. It is very slow and unreliable as well, maybe that is due to the large amount of people using it, but if you are larger than a team of one this is not a great choice.

processing, ease and good communication, it works great on mac os and windows integrated very well

price it could be cheaper for companies.

Good pricing (Bria retail), easy, design, Windows but also other os. Easy video integration. Webpage integration.

New stretto model because of the monthly fee. Mobile version is changed with a monthly fee as well. No virtual lan available, that world be very handy for easy qos settings

Easy to install, quick to get going every day. Great replacement for a hard phone and works well with my VOIP service

Some tool tips would be helpful on interface. Not obvious at first how to transfer a call. Would be great to be able to customize interface

Easy to use, integrates well with our SIP system

Was lacking hubspot integration, pricing is a bit steep

After a long softphone software analysis, our team finally got to the conclusion that there's nothing like Bria. It makes your phone system 10x easier. The best part of everything is being able to have a high quality phone call, keeping track of your calls on something else then the VoIP software as well and don't even get me started on the ease of use- it's brilliant!

I can only say that the downside of Bria is how expensive every license is. It's not accessible to small businesses.