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CallTrackingMetrics

4.6
(126)

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The Only All-in-One Call Tracking & Contact Center Solution

(26)

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CallTrackingMetrics Features

Features Summary

Functionality

4.6

/5

126

Total features

122

15 categories

CallTrackingMetrics features

2-Way Messaging
API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Agent Interface
Alerts/Escalation
Alerts/Notifications

Common features of Contact Center software

API
Activity Dashboard
Activity Tracking
Agent Interface
Alerts/Notifications
Auto-Dialer
Automated Routing
Automatic Call Distribution

Price starts from

79

Per month

Flat Rate

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.6

/5

126

Price starts from

79

Per month

learn more

Total Features

122

Unique features

  • Interaction Tracking

  • Computer Telephony Integration

  • Call Transcription

  • SMS Messaging

Functionality

4.5

/5

13.7K

Price starts from

14.99

/user

Per month

learn more

Total Features

90

Features in Common

19

Unique features

  • Scheduling

  • On-Demand Webcasting

  • Event Management

  • Customizable Branding

Functionality

4.4

/5

11.5K

Price starts from

14

/user

Per month

learn more

Total Features

105

Features in Common

23

Unique features

  • Project Management

  • LMS Integration (LTI)

  • Electronic Hand Raising

  • Breakout Rooms

Common CallTrackingMetrics comparisons

Reviewers who mentioned features said: