EZ Texting Pricing Plan & Cost Guide

EZ Texting

Send Smarter With EZ Texting

4.35/5 (120 reviews)

EZ Texting Pricing

Starting from: $19.00/month

Pricing model: Subscription

Free Trial: Available (No Credit Card required)

Monthly Plans start at $19 dollars and include free keywords.
Try EZ Texting for Free - no Credit Card required.

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EZ Texting Pricing Reviews

Pros

  • I suggest creating a campaign around texting and offer discounts and coupons with codes you can track to see when is the best time for delivery, etc. and that is so super easy with EZ.Kelly M.Read the full review
  • The interface is easy to use and the features are good. Their mobile iOS app is great to use alongside the web interface.Alex K.Read the full review
  • I occasionally have a schedule change and its important for me to get the word out fast and this platform is easy and affordable.Terrance L.Read the full review

Cons

  • While that is in the disclosure (I found it when I went back looking for it after the fact) I was very disappointed that I'd just wasted several months of money.Willie B.Read the full review
  • Even on the PAID plan, there are still some things that are not unlocked without paying even more. Some of the documentation about the BASIC PAID plan was misleading.Alex K.Read the full review
  • My only complaint is that when I got to start a new message (1 on 1), and I start typing the contacts name it will pull up everyone but that contact whether I capitalize their name or not.elizabeth k.Read the full review
84%
recommended this to a friend or a colleague

25 reviewers had the following to say about EZ Texting's pricing:

Anace S.

Could not load contacts, did not refund money

Used weekly for less than 6 months
Reviewed 2018-05-11
Review Source: Capterra

Nothing.

Pros
The software is easy to use. Easy to set up. They are not very expensive but there are cheaper software out there and some of them have more services.

Cons
Customer service is relatively OK, but they don't tell you that the software sometimes does not integrate with the EHR, Practice Fusion. So we downloaded all our contacts from Practice fusion and tried to upload the contacts to EZtexting without success, despite the help of customer service. We tried to upload them 4 times with no luck. They refuse to refund our money even though we did not use the software the whole first month.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 1/10

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Paul H.

Use for maintaining contact with a database of customers and vendors.

Used monthly for 1-2 years
Reviewed 2018-06-05
Review Source: Capterra

Overall not a bad product for the money and for a company requiring basic texting services. Not super-sophisticated but easy to use.

Pros
Pricing plan is simple and low cost. Though not offering as much functionality as more robust texting platforms, it has enough features to maintain campaigns for basic texting needs for a small business.

Cons
Would probably not be best for a larger company with significant texting needs and more sophisticated requirements.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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satpal s.

Money RIPPERS...extravagant expensive.. Really BAD .. THEY WILL RIP YOU..

Used weekly for 2+ years
Reviewed 2019-04-16
Review Source: Capterra

I beg you (Who is reading this - AVOID THEM ) I have been their customers for 2+ years and I have started at a low package. without any notification or anything I was robbed in the BRIGHT DAYLIGHT and

Pros
Look for other Companies such as TWILIO, TXT180, TellMyCell. BUT not THESE PEOPLE "EZ Texting" OVERALL>> Extremely expensive. You will be forced to pay the EXTRA $$$$... Be aware: They have 2 or 3 companies under names as EZ texting or MOBOMIX. First, they will drop the price to win your confidence and then you will be Robbed in the BRIGHT DAYLIGHT. HIGHLY Recommended to Avoid Them.

Cons
Scammers, Fake, THE MOST EXPENSIVE, unreliable, BAD ACCOUNT REPS. what else .. for a bad company or team of thugs

Response from EZ Texting


Hi Satpal, we value your feedback and we sincerely apologize that you've had a bad experience. We understand that there may be things in the accounts that customers would like changes to and we are always striving to improve our process and service.

We understand your frustration with the expiration of your credits, however, it's is a standard part of our Terms of Service that credits do expire within a certain period of time. As referenced in the last discussion, we're always happy to work to find an equitable solution for both yourself and our company. If you'd like, we're happy to have a manager reach out and discuss those options with you.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Terrance L.

Convenience

Used monthly for less than 6 months
Reviewed 2019-12-18
Review Source: Capterra

I occasionally have a schedule change and its important for me to get the word out fast and this platform is easy and affordable.

Pros
Its easy to use, I don't have to commit to a long period of time to use it. I can let my entire patient base know if there is ever a schedule change.

Cons
I feel its a fair price since we are not committing for long. I don't have much to say about it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Luiggi C.

Review of EZ Texting from an Agency's perspective

Used daily for 1-2 years
Reviewed 2019-12-18
Review Source: Capterra

We are solving a business problem for clients running contests and sweepstakes. SMS messages serve as the first response to consumers interested in being redirected to sites we built.

Pros
The ease of use for training less technical people on how to buy keywords is excellent. The API is great to work with as well.

Cons
The monthly cost of buying keywords gets cost prohibitive. I would love to have more keywords bundled in one price for campaigns that use the same keyword multiple times.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Aaron W.

EZ Texting is excellent tool to send out simple notifications via SMS text message.

Used monthly for 1-2 years
Reviewed 2018-01-11
Review Source: Capterra

Higher response rates over email Low cost or free Intuitive and easy to use

Pros
We allow customers to opt-in to receive SMS text message notifications instead of email. EZ Texting allows us to have an opt-in feature that is completely automated so we don't have to babysit it, or manually enter people into the group to receive messages. EZ Texting allows us to put together and send out text message in a few minutes. Very straight-forward and intuitive interface. It allows our customers to send text messages back to us.

Cons
EZ Texting is a very straight-forward, intuitive tool for sending SMS text messages. I would like to see it allow more texts to be sent on a monthly basis for free, but love using the tool.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 10/10

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Marc Y.

False Billing

Used monthly for 1-2 years
Reviewed 2020-10-09
Review Source: Capterra

Very poor interaction several times over a period of years, including via other businesses I have worked with. I am wary of doing business with a company that misleads and misrepresents their services and cost structure.

Pros
I think the software is good overall. Issues on pricing, misleading practices and incremental costs are of concern and have caused issues.

Cons
The platform is constantly pushing for increasing expense. And pricing displays are misleading to say the least.

Response from EZ Texting


Hello,
Thank you for your feedback and I'm sorry for any poor experiences you've had with us and the issues they may have caused. At EZ Texting, we're always striving to provide clear communication regarding platform or pricing changes that may need to occur. I'm sorry to hear we missed this mark. We value your insight and would like to hear more about your experience so we can improve moving forward. We want to make this right, so please contact us by calling us at (800)753-5732.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Steve M.

Not enough bang for the buck

Used monthly for 1-2 years
Reviewed 2020-12-22
Review Source: Capterra

Just wish I had purchased something different. Not horrible but I could have done better

Pros
At the time the price was right and it had the features I needed for a little project I was doing.

Cons
Adding Keywords are expensive and their forms are clunky. They also have horrible integration with infusionsoft. I am about 3 months into an annual contract I will not renew the contract. If I could get even a partial refund I would get out now. There are simply better products out there with a lower price point.

Response from EZ Texting


Hi Steve,
Thank you for feedback! Your comments regarding our integrations, features, and the value of our product will definitely be examined as EZ Texting is always looking for ways to improve. With that said, I'm sorry to hear we missed the mark on providing value for your use case. We appreciate your insight and would like to hear more about your experience. We want to make this right, so please contact us by giving us a call at (800)753-5732 or chatting in on our website eztexting.com.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 2/10

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Anonymous

Good mass texting service for the price

Used weekly for 2+ years
Reviewed 2019-04-19
Review Source: Capterra

Pros
This software allows us to easily mass text our clients for a very low cost, and it can merge information like their first name, etc.

Cons
I wish that responses could go to your email rather than the EZ Texting inbox, because that makes it easy to miss them. Also, I wish it integrated with other software so that, for instance, when we update a person's phone number in our CRM it would also update it in EZ Text.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 9/10

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marnice o.

Great Product

Used daily for less than 6 months
Reviewed 2020-12-19
Review Source: Capterra

I like the service but I needed a better price

Pros
like the easy way you have the website set up and the ability to get the messages to the people that are interested in our services

Cons
I feel that the prices are a little on the high side during this time of small businesses struggling to survive

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Miranda M.

Easy to use!

Used monthly for 6-12 months
Reviewed 2019-12-18
Review Source: Capterra

It's been great! I haven't had any issues here, when I did in my previous role I was able to get help quickly.

Pros
It is very easy to use. I am not a "tech" person, but utilized this software in my prior position and brought it on here when I arrived. If I can do it, anyone can! And it is very helpful when needing to distribute messages quickly.

Cons
As a non-profit cost is always a concern, but I understand technology can be expensive.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Deb T.

Easy to Use

Used occasionally for 2+ years
Reviewed 2018-09-07
Review Source: Software Advice

Pros
This software has made it so easy to send out marketing texts. The price of this product is worth every penny.

Cons
EZ Texting doesn't have a lot of bells and whistles, so if this is what you are looking for this is probably not the product. However, for quick and easy this is great.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 8/10

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Igor M.

It does work BUT their business strategy turned me off forever

Used occasionally for less than 6 months
Reviewed 2019-06-03
Review Source: Capterra

Very bad. I really needed to send a few hundred text messages and ended up NOT sending any... because they wanted me to buy more and more credits that I did not need. I tried to contact their customer service about it and it didn't get anywhere... not resolved up until now.

Pros
User interface does look very friendly and all needed features are easily accessible.

Cons
They are literally tricking you into buying more credits. Very cheap, SCAM-like trick. You buy some credits... later realize you CANNOT use it because you need to buy MORE credits... Another words there is a certain minimum of credits you have to have on your balance. AND there is no explanation to begin with...

Response from EZ Texting


Hi Igor, thanks for the feedback. We understand that a manager reached out to walk you through the account and explain that a minimum credit balance isn't necessary to have an account in good standing with us. We hope that his explanation addressed your concerns. Please feel free to reach out directly to us with any further questions. We're here to assist every step of the way!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Chastity M.

EZ Texting

Used occasionally for 2+ years
Reviewed 2020-12-29
Review Source: Capterra

None, I love EZ Texting and will continue to use it but I will pay as I go.

Pros
The ease of use, the value, and options that EZ Texting offered.

Cons
I gave the value a 3; but only because the credits are use it or lose it.... Many months, I didn't have a need for the credits and other months I sure could have used more that I was allowed during a month... my contacting varies widely from month to month.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Marianne L.

Keyboard challenges for International Users

Used monthly for 6-12 months
Reviewed 2019-12-18
Review Source: Capterra

Pros
It's simply amazing and the cost is perfect for my business.

Cons
When I write in French (Montréal, Canada), I can't put accents (éùà, etc.)! I look like someone who doesn't know who to write. At the moment, I'm trying to use words that don't have accents but it's becoming a big challenge! If another company would offer the same product as you but with a better French support version, I would switch. I love your product, but I have to think about my clients first.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Kimberely W.

Great way to generate leads

Reviewed 2016-12-15
Review Source: Capterra

Started using this program several years back and we use it every month sometimes 2-3 times a month to send out SMS messages for our events. It's been a great tool to generate new leads whether it is online via the website, on social media by sharing the link or getting people to opt-in for text message updates. It stores data for you loves the auto schedule feature, just creates your messages and sits back EZ texting sends out what you want when you want. Best part, 500 free credits per month (not sure if they do this anymore for new sign ups but that's what we have been getting every month) after three freebies are used up the price plans are very affordable to up on credits to send more texts. Only a thing is a number of characters you are limited to in a message.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Brian W.

Ez texting

Used occasionally for less than 6 months
Reviewed 2019-12-24
Review Source: Capterra

It was okay but I expected more.

Pros
It was very easy to set up and was very helpful with our camp information.

Cons
The cost was crazy in the beginning but I got better later.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Mabel D.

Great solution for Non-profits needing texting communication options!

Used weekly for 2+ years
Reviewed 2021-07-15
Review Source: Capterra

Overall it's a great software for people to text into and enter into your system. This has allowed us to capture more of our people's information and move them along our different process queues.

Pros
I like that we can lump different people into groups depending on the information we need to share. This allows us to schedule the messages out ahead of time and make sure everyone is getting the most accurate information possible.

Cons
The software can get expensive if your needing to constantly send out weekly messages to mass amounts of people over 100. You would need to purchase more credits, and it can get expensive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Laura M.

EZ Texting Review

Used monthly for 6-12 months
Reviewed 2019-12-19
Review Source: Capterra

It has been great so far.

Pros
I like the ease of use of this product. I like that you can add an image to go with your text.

Cons
I wish it was less expensive to have a keyword assigned to your organization.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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Alex B.

Review 1

Used weekly for less than 6 months
Reviewed 2019-12-18
Review Source: Capterra

Been good. Need a more personalized experience

Pros
Simple and clear. The interface is easy to work with and texts are sent always on times

Cons
Too expensive compared to others. The experience needs to be a bit more personalized.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Jamine H.

Good Service

Used monthly for 2+ years
Reviewed 2020-12-30
Review Source: Capterra

Overall, I love the customer service which is the main reason we've stayed for the last few years.

Pros
EZTexting provides excellent customer service. The reps are really knowledgeable about the products & services. They value customers are recommend useful products that will enhance your marketing initiatives.

Cons
Lately, my texts have not been delivered to Sprint customers on at least two known occasions. It's hard to accept that it's a carrier issue when my audience of Sprint customers were receiving texts from other companies on both occasions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Steven H.

New user of the service.

Used daily for less than 6 months
Reviewed 2018-08-07
Review Source: Capterra

Excellent, efficient communication with clients. Very cost effective, and very quick replies as opposed to phone calls or email.

Pros
Extremely easy to use, efficient, excellent tool for communication with clients! Very detailed ability to integrate with other functions or simple, basic setup. Beta "Chat" feature I really enjoy, and so do clients.

Cons
No concerns with any features. Every feature works as anticipated/expected.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Stan M.

It's still early, but the onboarding process to effectively utilize this service was great.

Used daily for less than 6 months
Reviewed 2018-07-13
Review Source: Capterra

Again, it's still early, but I think it will help me maintain value added contact with current clients and those I'd like to be clients.

Pros
Simplicity of Txt's to clients, and the customer experience provided by EZ Texting. When I signed in, my first time, the AE had listened closely enough to have the different "groups" I'd be texting already preloaded in my "New Contact" template. She made things so easy. I think this system has room for me to grow with videos, pics and such too.

Cons
Although I don't worry over this, I still don't understand differences between the MMS and SMS texting with this service even after asking in the chatbox area. I don't know if I am charged two credits for including a vid/pic or not. This could be MY fault, as I'm not too tech savvy. I need to inquire again.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Erik P.

Best of all the text companies to use. The five the most for your money and their costs are the lowe

Used occasionally for 1-2 years
Reviewed 2018-05-01
Review Source: Capterra

Pros
Lowest cost compared to all the other and they give the most. They actually work with some of the nation's largest brands as they are BY FAR he best for your money

Cons
I am a perfectionist and so this may surprise you.... but there is not one con. I would know after using 3 other next services and EZtexting blows everyone else away.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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James L.

Nice tool. Setup is pretty quick. UI a bit difficult

Used monthly for less than 6 months
Reviewed 2019-12-08
Review Source: Capterra

I was trying this for use with a group of 70 attendants at a public event. These were spread out over a large area, so walkie talkies were out. Although setup was good. The extra time spent on the UI, especially on the job site was interfering with getting work done, and at the time, it was slow. On the job site, I gave up on it and switched to SimpleTexting.

Pros
Setup was compelling, easy and intuitive. A smooth setup from a first-time perspective. UI was clean.

Cons
Cost was more than others. The day-to-day UI was a bit confusing, although that has been improved since I used it: I went back to my account and checked.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 3/10

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