GoToMeeting Features

GoToMeeting

Online meeting software with HD video conferencing

4.44/5 (2,699 reviews)

GoToMeeting Feature Summary

  • Instant meetings with a single click
  • One-time scheduled meetings
  • Recurring meetings
  • Integrated scheduling with Microsoft Outlook®
  • Join from Mac, PC, iPad®, iPhone® or Android
  • One-click high-definition HDFaces™ video
  • Audio conferencing via phone and computer
  • Full desktop sharing
  • Recording
  • Drawing tools

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API (122 other apps)
Activity Dashboard (55 other apps)
Automatic Notifications (46 other apps)
CRM Integration (56 other apps)
Call Monitoring (51 other apps)
Call Recording (75 other apps)
Call Reporting (48 other apps)
Call Routing (55 other apps)
Call Transfer (55 other apps)
Caller ID (54 other apps)
Chat (69 other apps)
Conferencing (65 other apps)
Instant Messaging (53 other apps)
Live / Video Conferencing (46 other apps)
Monitoring (49 other apps)
Receiving (47 other apps)
Reporting & Statistics (49 other apps)
SMS Integration (44 other apps)
Third Party Integration (66 other apps)
Voice Mail (48 other apps)

Competitor Feature Comparison

Mobile apps

iOS App


1,154 reviews

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Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


0 reviews

See all Android Apps

GoToMeeting Feature Reviews

25 reviewers had the following to say about GoToMeeting's features:

swaranjeet Singh

Online Meeting Made Easy

2018-09-12

Over all experience is excellent

Pros

Conference functionality, Screen Sharing, Video and audio calls , Share controls with other

Cons

Smartphone conference calling with mobile, Free call recording, Automatic bandwidth adjustment

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Anonymous
(Hospitality company, 51-200 employees)

The industry standard

2018-09-05

Excellent collaborative meeting conference and video conferencing tool.

Pros

Ease of use; if one can't create or join a conference call with this software, check for a pulse!

Cons

Email integration for scheduling calls caused some issues with email functionality

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
( company, 201-500 employees)

Great tool for mobile workforce

2018-06-25

Conference calling has really come a long way- the lag time in speaking is almost as natural as if eveyrone was in the room together.

Pros

The amount of people that can be on each call; muting every caller; recording options; chat box/questions

Cons

Mobile access could be improved- if you are on a phone it's not as user friendly as you'd expect.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jidhu Mohan

Wonderful Collaboration from Citrix

2017-02-07

Multi participant and multi-team video call integrated with screen sharing makes it indispensable for global teams.

Pros

Mobile app integration

Cons

Bandwidth my cause some lags

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Hans Harris

Packed with features, but it's being beat by free competitors

2018-11-02

Pros

Like the title says, GoToMeeting is packed with features that makes voice-conferencing and video-conferencing easy for any business.

Cons

However, any modern business should have a reliable enough internet connection to make voice over IP calls and video. Besides, most calls these days are VoIP, so we do we even need a phone?

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
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Peter Zhang

Our preferred conferencing solution

2018-10-12

Pros

GoToMeeting is our preferred audio/video conferencing solution.

Cons

The only drawback is that when someone calls in through their phone, it assigns a "Caller 1" "Caller 2" ID.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
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Anonymous
(Insurance company, myself only employees)

Easy Conference Calling

2018-09-19

Great way to have a conference call in order to put out information to a large group.

Pros

Easy to send out invitations to multiple users and monitor who is on the call.

Cons

Sometimes can drop the call but still very easy to log back in.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Tim Regas

Good for hosting international meetings but not the most user friendly

2018-03-30

I am able to host conference calls and present to prospective clients.

Pros

It is nice to have the dashboard while on the call to see who is speaking or mute the person who is loudly breathing during a presentation.

Cons

I don't like how complicated it is to find and select the different countries to include the dial in number when creating a meeting. Sometimes when I am joining a meeting someone else created I have difficulties getting the application to launch.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
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Anonymous
A verified reviewer

Used for conference calls / collaboration between and across teams

2018-08-02

Excellent conferencing service, generally loved by all (technical and non technical people alike)

Pros

Free version is excellent Voice quality constantly improving Easy interface, many of our team members are non-technical people who would take a long time to get connected if this wasn't simple...

Cons

On the mobile version when getting a call halfway through a conference it will completely forget audio settings (for example - if it was connected to the BlueTooth headset) and if you're driving that's a big problem.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Anonymous
(Consumer Electronics company, 11-50 employees)

Pricey conference calling software without the great functionalities

2018-06-14

Pros

-Mostly stable connection -Free version allows for a good number of callers and timeframe per conference call

Cons

-Always problems with people connecting/setting up -Not meant for the non tech business team or users -User interface is not very easy to navigate -Pricey

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Other

Source: Capterra
Helpful?   Yes   No
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Alexander Detzel

GoToMeeting Review

2018-10-30

Extremely easy to use conference call service, would recommend for smaller companies that have employees in the field.

Pros

Ability to create separate conference rooms is a nice feature for multiple meeting.

Cons

Connectivity seems to consistently cut-out, chat and recording options were limited.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Shane Rickert

Go to meeting is the only solution.

2018-07-16

Affordable solution to web meetings and conference calls that integrates well with outlook and google calendar!

Pros

Meetings are easy to create and allow for dial in or VOIP conference calling.

Cons

I can not think of any negative feedback. I have used this product for many years and it only keeps getting better!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Roy Slater

The Best Way to Have a Webinar

2018-08-30

Pros

Creating webinars is easy and convenient, you can mute the audience or be able to interact with them via the chat or even one on one if you want.

Cons

I would use something different for a conference call or video conference, but for webinars this is great.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Brooke Smith

GoToMeeting Review

2018-09-14

I work with a lot of out of town vendors so have found this software convenient in many conference calls.

Pros

I enjoy the convenience this provides in scheduling out of market calls with multiple parties involved.

Cons

Nothing, I am not an administrator of it typically I am on the receiving end so there are no issues in my experience.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
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Samantha Parks

Solves all of our conferencing needs

2018-11-06

Pros

- Can use GoToMeeting for video conferencing/presentations, or just have everyone use it for an audio conference. - Easy to send links via email, and once received all the participant needs to do is download the little plugin and enter their name - Good call quality - Can call in with either computer or phone

Cons

- Audio participants are not identified by any label other than "Caller 1" "Caller 2" - File sharing is hidden, didn't even know you could transfer files at first.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Siti Nurjulianah Taib

Great tool for Video Conferencing

2018-12-03

We have several offices across the region and GotoMeeting helps us create a seamless work environment.

Pros

The quality of the video call is unmatched.

Cons

Sometimes it is difficult for external users (who access the call via a link) to dial in.

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Bob Johnston

GoToMeeting works great for video conference meetings.

2017-10-03

Allows us to easily conduct video conference meetings.

Pros

GoToMeeting is easy to set up and use.

Cons

Can't really think of anything major, except that using VoIP via a computer's mic doesn't offer the voice quality that a regular phone-to-phone call does.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Monica Young

great for conference calls

2018-06-14

Pros

easy to set up call easy to use even from a phone great for conference calls and meetings online sharable links

Cons

need good internet access or sound would be not great if several callers at the time, it might slow down the sound and make call sound silly

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Computer Software company, 11-50 employees)

Effective tool to host conference calls and web demos

2018-03-29

Pros

Easy tools to pass presenter mode, share screen, recording calls, etc.

Cons

Would be cool to have webcam features, so you can host a call and see face to face.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Maria Muro

Great Conferencing / Webinar Tool

2016-12-02

Great tool for virtual conferences, call bridges, webinars, and training.

Pros

Love the ability to select screens that are shown, the chat feature inside the session, the ability to record what you're seeing on the screen with voice.

Cons

Sometimes a bit slow to load and can require some initial setup to get it up and running.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

10/10

Recommendations to others considering GoToMeeting

Ability to send meeting reminders and post meeting recaps

Source: Capterra
Helpful?   Yes   No
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Anonymous
(Computer & Network Security company, 11-50 employees)

Meeting!!!

2018-08-27

Pros

- Easy to create meetings - Easy to user interface - Custom link to access conference room - Trial doesn't required credit card - FREE !!

Cons

- Video calls cannot be recorded - Lack of polling feature

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Nikki Henningsen

GoToMeeting to connect easily for meetings

2016-11-11

Easier and more functional than setting up a traditional conference call.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Mauricio Arias

One the best products to make web conferences. Great features for large groups and training.

2018-05-07

Great meetings anywhere anytime, with single click options

Pros

-Allows end users to record al the process and save chat info after meeting.

Cons

-Video calls cannot be recorded.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Internet company, 201-500 employees)

A great way to have client and company meetings virtually

2018-03-08

Easy to use web conference tool

Pros

A great web conferencing tool.

Cons

Call connection can sometimes not be great, which means you need to dial back in again.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Britney Parson

GoToMeeting is our preferred conferencing/collaboration platform

2018-09-30

Pros

Whenever we host a video conference, we opt for GoToMeeting.

Cons

It would be nice if we could configure audio callers with a name when they dial into a call, instead of "Caller 1" "Caller 2" etc.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more