GoToMeeting Features

GoToMeeting

Online meeting software with HD video conferencing

4.47/5 (7,347 reviews)

GoToMeeting Feature Summary

  • Application Sharing
  • Audio conferencing via phone and computer
  • Drawing tools
  • Full desktop sharing
  • Instant Messaging
  • Instant meetings with a single click
  • Integrated scheduling with Microsoft Outlook®
  • Join from Mac, PC, iPad®, iPhone® or Android
  • One-click high-definition HDFaces™ video
  • One-time scheduled meetings
  • Recording
  • Recurring meetings

Competitor Feature Comparison

API
Active Directory Integration
Attendance Tracking
Automated Scheduling
Calendar Management
Calendar Sync with Google
Call Recording
Chat
Collaboration Tools
Collaborative Review
Conferencing
Customizable Branding
Email Integration
Meeting Management
Mobile Integration
On-Demand Recording
Projections
Reminders
Reporting & Statistics
Scheduling
Two-Way Audio & Video
Video Call Recording
Video Conferencing
Video Streaming
Video Support
Visit WebsiteCompare App
API
Active Directory Integration
Attendance Tracking
Automated Scheduling
Calendar Management
Calendar Sync with Google
Call Recording
Chat
Collaboration Tools
Collaborative Review
Conferencing
Customizable Branding
Email Integration
Meeting Management
Mobile Integration
On-Demand Recording
Projections
Reminders
Reporting & Statistics
Scheduling
Two-Way Audio & Video
Video Call Recording
Video Conferencing
Video Streaming
Video Support
Visit WebsiteCompare App
API
Active Directory Integration
Attendance Tracking
Automated Scheduling
Calendar Management
Calendar Sync with Google
Call Recording
Chat
Collaboration Tools
Collaborative Review
Conferencing
Customizable Branding
Email Integration
Meeting Management
Mobile Integration
On-Demand Recording
Projections
Reminders
Reporting & Statistics
Scheduling
Two-Way Audio & Video
Video Call Recording
Video Conferencing
Video Streaming
Video Support
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Mobile apps

iOS App


6,885 reviews

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


43,042 reviews

GoToMeeting Feature Reviews

25 reviewers had the following to say about GoToMeeting's features:

swaranjeet Singh

Online Meeting Made Easy

2018-09-12

Over all experience is excellent

Pros

Conference functionality, Screen Sharing, Video and audio calls , Share controls with other

Cons

Smartphone conference calling with mobile, Free call recording, Automatic bandwidth adjustment

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
( company, 201-500 employees)

Great tool for mobile workforce

2018-06-25

Conference calling has really come a long way- the lag time in speaking is almost as natural as if eveyrone was in the room together.

Pros

The amount of people that can be on each call; muting every caller; recording options; chat box/questions

Cons

Mobile access could be improved- if you are on a phone it's not as user friendly as you'd expect.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Syed Saad Qasim

Useful for conference calls and meetings

2020-01-14

Used it for conference calls and occasional meetings.

Pros

Great interface, secure chat and calls, ability to share documents over the call, support for several meeting participants.

Cons

Also, integration with Outlook and other integrations should be improved.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Hospitality company, 51-200 employees)

The industry standard

2018-09-05

Excellent collaborative meeting conference and video conferencing tool.

Pros

Ease of use; if one can't create or join a conference call with this software, check for a pulse!

Cons

Email integration for scheduling calls caused some issues with email functionality

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Kayla McGovern

Surgery Center

2019-12-12

Using for webinars and conference calls with others in the local and national level.

Pros

The ease of use from desk to call in on conference calls and webinars.

Cons

No problems to report. I have used this multiple times and no problems have occurred each time that I used the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Computer & Network Security company, 10001+ employees)

Good for Conference Meetings

2020-07-03

It is really a nice tool for team meetings and conference calls

Pros

Recording option, Question and Answer options, screen sharing and video conferencing.

Cons

Look and feel of the client software can be improved when compared to other alternate softwares available

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Claire Michaels

Perfect with video conferencing for colleagues meeting.

2020-06-16

Easy to use while travelling with mobile thus user friendly.

Pros

Video conferencing makes online meetings convinient.

Cons

It's a great software and requires internet to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Cody Snively

GoTo Meeting Simple and Straightforward

2019-10-18

In-house and external video conference calls while sharing screens is an easy and efficient way of communicating and collaborating.

Pros

GoTo Meeting is easy to use and is intended primarily for audio and video conference calls over the web.

Cons

Features that other providers offer are not present such as collaborative working/markups, in-house communication messaging, mobile app, etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
satish Rana

Voice Breaking

2020-06-12

I can easily say if you have poor connectivity of internet then this software will be voice issue and if you have good internet then it will work fine .

Pros

when we are connecting more then 20 person in video conference people is not able to listen the voice of presenter

Cons

Phone call can be build with video call so the users can connect with in single videos conference...

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Faiza Khan

GotoMeeting Review

2019-12-09

You can share your screen, and there is a chat box which can be used as well in addition to sharing screen. you can transfer control to let other people share their screen.

Pros

The best thing is that this software let's you connect with multiple users during a conference call. you're able to transfer screen, and send chat messages.

Cons

You have to enter the meeting and participant ID every time you join the call so it's a lot of manual data entry when it comes to entering the number. if participant dials in incorrect number then we will need to redo the process from beginning

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Lisa Van Oeveren

Easy Conference Calling

2019-07-29

Easy to access for quick conference calling when needing to view other monitors.

Pros

Easy to call in, straight forward instructions.

Cons

Screen resolution for callers can be lower than desired.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Peter Zhang

Our preferred conferencing solution

2018-10-12

Pros

It has all of the features we need, including the ability to call in by either phone or computer.

Cons

The only drawback is that when someone calls in through their phone, it assigns a "Caller 1" "Caller 2" ID.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Jidhu Mohan

Wonderful Collaboration from Citrix

2017-02-07

Multi participant and multi-team video call integrated with screen sharing makes it indispensable for global teams.

Pros

Mobile app integration

Cons

Bandwidth my cause some lags

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Marketing and Advertising company, 201-500 employees)

Good Video Conferencing Tool

2019-03-21

Pros

GoToMeeting is another good video conferencing/meeting software.

Cons

Easy to use conferencing call tool

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Sushma Gadde

its a good product but there is room for improvement

2019-04-14

Its good option for audio video conference with external parties for a reasonable price, but could do a lot better from voice quality

Pros

Screensharing and recording the session is very easy even with external parties.

Cons

It could be specific to the Internet speed our company has got, but the voice clarity is terrible at at times, particularly if the speaker is taking with speaker on mode.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No
Read more
Tim Regas

Good for hosting international meetings but not the most user friendly

2018-03-30

I am able to host conference calls and present to prospective clients.

Pros

It is nice to have the dashboard while on the call to see who is speaking or mute the person who is loudly breathing during a presentation.

Cons

I don't like how complicated it is to find and select the different countries to include the dial in number when creating a meeting. Sometimes when I am joining a meeting someone else created I have difficulties getting the application to launch.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Amanda Menard

Makes Meeting So Much Easier

2018-09-06

Overall, I find this to be a convenient and necessary tool for anyone who has had or will ever have a conference call.

Pros

We use this have a conference call and go over reports in real time.

Cons

I honestly can't think of a single thing that I don't like about GoToMeeting.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Haley Kilar

Long set-up time

2019-05-14

Beneficial in multi-party video call, difficult to set-up and get connected.

Pros

One of the few free video conference software systems that allows more than just one-to-one video conferencing.

Cons

You have to download the program before being able to use it, which took longer than anticipated. It takes a while to set-up and then kept cutting out when trying to actually connect. I think the software is effective, but you definitely need to have attendees download the app beforehand.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Used for conference calls / collaboration between and across teams

2018-08-02

Excellent conferencing service, generally loved by all (technical and non technical people alike)

Pros

Free version is excellent Voice quality constantly improving Easy interface, many of our team members are non-technical people who would take a long time to get connected if this wasn't simple...

Cons

On the mobile version when getting a call halfway through a conference it will completely forget audio settings (for example - if it was connected to the BlueTooth headset) and if you're driving that's a big problem.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
SHIVANI GUPTA

Have all necessary features, needed to communicate

2019-10-29

It was great communicating with"gotomeeting", with Clients.

Pros

Video call can be done, conference can be done, good for chatting as well, audio call can be done,files can be shared

Cons

A bit poor in voice quality,rest is fine.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Consumer Electronics company, 11-50 employees)

Pricey conference calling software without the great functionalities

2018-06-14

Pros

-Mostly stable connection -Free version allows for a good number of callers and timeframe per conference call

Cons

-Always problems with people connecting/setting up -Not meant for the non tech business team or users -User interface is not very easy to navigate -Pricey

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Source: Capterra
Helpful?   Yes   No
Read more
Max Sudyin

Helps us to organize meetings with customers and internally

2020-02-29

Overall, it's good - we are able to conduct internal and external meetings, have those recorded and transcribed. But video/audio quality sometimes is not so good.

Pros

- Ease of setting up a meeting - Call-in options - Recording transcript and export in mp4 - Integration with the calendar

Cons

- Web push notifications aren't displayed for remote attendees when you share your screen - API is somewhat complex to use - it requires authenticating via OAuth, which is rather strange, when we talk about server-to-server integration

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Education Management company, 51-200 employees)

Easy to use Video Conferencing Tool

2019-04-02

Easy for our company to 'meet' with other parties rather than have to travel to a convenient location.

Pros

Simple user interface makes it one of the best products out there for video conferencing.

Cons

I would love to have the ability to record video calls. This would benefit our business tremendously.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Alexander Detzel

GoToMeeting Review

2018-10-30

Extremely easy to use conference call service, would recommend for smaller companies that have employees in the field.

Pros

Ability to create separate conference rooms is a nice feature for multiple meeting.

Cons

Connectivity seems to consistently cut-out, chat and recording options were limited.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Srividhya Raman

Easy, Cheap Bandwidth video conferencing

2018-12-21

Pros

Easy to create meetings. cheap bandwidth for video conferencing

Cons

Video calls cannot be recorded.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more