GoToMeeting Features

GoToMeeting

Online meeting software with HD video conferencing

4.45/5 (8,269 reviews)

GoToMeeting Feature Summary

  • Application Sharing
  • Audio conferencing via phone and computer
  • Drawing tools
  • Full desktop sharing
  • Instant Messaging
  • Instant meetings with a single click
  • Integrated scheduling with Microsoft Outlook®
  • Join from Mac, PC, iPad®, iPhone® or Android
  • One-click high-definition HDFaces™ video
  • One-time scheduled meetings
  • Recording
  • Recurring meetings

Competitor Feature Comparison

API
Access Controls/Permissions
Action Item Tracking
Active Directory Integration
Activity/News Feed
Agenda Management
Alerts/Notifications
Animation
Annotations
Attendance Tracking
Attendee Management
Audience Analytics
Audience Engagement
Audio / Video Conferencing
Audio Calls
Audio Capture
Audio File Management
Auto Framing
Automated Scheduling
Automatic Transcription
Board Meetings
Brainstorming
Brand Management
Breakout Rooms
Calendar Management
Calendar Sync
Call Recording
Call Routing
Chat/Messaging
Collaboration Tools
Committee Meetings
Communication Management
Conferencing
Contact Management
Content Management
Customizable Branding
Desktop / Browser Sharing
Discussions / Forums
Document Management
Electronic Hand Raising
Email Management
Employee Activity Monitoring
Employee Directory
Employee Photos
Event Calendar
Event Management
Event Scheduling
Fax Management
File Sharing
HD Audio
Host Controls
Interactive Whiteboard
Internal Meetings
Invitation Management
Knowledge Management
LMS Integration (LTI)
Legislative Meetings
Live Chat
Materials Management
Media Library
Meeting Management
Meeting Preparation Tools
Meeting Room Booking
Minutes Management
Mobile Access
Mobile Screen Sharing
Moderation
Multi hosts
Multi-Participant Screen Sharing
Multi-Screen Recording
Multi-User Collaboration
Multiple Camera Feeds
Notes Management
On-Demand Recording
On-Demand Webcasting
On-Demand Webinars
Online Registration
Polls/Voting
Post-Meeting Tools
Presentation Streaming
Presentation Tools
Presenter Control Management
Private Chat
Project Management
Projections
Q&A Management
Raise Hand
Real Time Editing
Real Time Screen Sharing
Real-Time Chat
Real-time Broadcasting
Recording
Registration Management
Reminders
Remote Access/Control
Remote Support
Reporting & Statistics
Reporting/Analytics
Scheduling
Screen Capture
Screen Mirroring
Screen Recording
Screen Sharing
Session Recording
Social Media Integration
Social Media Streaming
Social Promotion
Softphone
Speech-to-Text Analysis
Survey/Poll Management
Surveys & Feedback
Targeted / Locked Screen Sharing
Task Management
Team Chat
Third Party Integrations
Time Zone Tracking
Transcripts/Chat History
Travel Management
Two-Way Audio & Video
User Profiles
Version Control
Video Call Recording
Video Chat
Video Conferencing
Video Editing
Video Monetization Tools
Video Streaming
Video Support
Virtual Classroom
Voice Mail
Voting Management
YouTube Uploading
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API
Access Controls/Permissions
Action Item Tracking
Active Directory Integration
Activity/News Feed
Agenda Management
Alerts/Notifications
Animation
Annotations
Attendance Tracking
Attendee Management
Audience Analytics
Audience Engagement
Audio / Video Conferencing
Audio Calls
Audio Capture
Audio File Management
Auto Framing
Automated Scheduling
Automatic Transcription
Board Meetings
Brainstorming
Brand Management
Breakout Rooms
Calendar Management
Calendar Sync
Call Recording
Call Routing
Chat/Messaging
Collaboration Tools
Committee Meetings
Communication Management
Conferencing
Contact Management
Content Management
Customizable Branding
Desktop / Browser Sharing
Discussions / Forums
Document Management
Electronic Hand Raising
Email Management
Employee Activity Monitoring
Employee Directory
Employee Photos
Event Calendar
Event Management
Event Scheduling
Fax Management
File Sharing
HD Audio
Host Controls
Interactive Whiteboard
Internal Meetings
Invitation Management
Knowledge Management
LMS Integration (LTI)
Legislative Meetings
Live Chat
Materials Management
Media Library
Meeting Management
Meeting Preparation Tools
Meeting Room Booking
Minutes Management
Mobile Access
Mobile Screen Sharing
Moderation
Multi hosts
Multi-Participant Screen Sharing
Multi-Screen Recording
Multi-User Collaboration
Multiple Camera Feeds
Notes Management
On-Demand Recording
On-Demand Webcasting
On-Demand Webinars
Online Registration
Polls/Voting
Post-Meeting Tools
Presentation Streaming
Presentation Tools
Presenter Control Management
Private Chat
Project Management
Projections
Q&A Management
Raise Hand
Real Time Editing
Real Time Screen Sharing
Real-Time Chat
Real-time Broadcasting
Recording
Registration Management
Reminders
Remote Access/Control
Remote Support
Reporting & Statistics
Reporting/Analytics
Scheduling
Screen Capture
Screen Mirroring
Screen Recording
Screen Sharing
Session Recording
Social Media Integration
Social Media Streaming
Social Promotion
Softphone
Speech-to-Text Analysis
Survey/Poll Management
Surveys & Feedback
Targeted / Locked Screen Sharing
Task Management
Team Chat
Third Party Integrations
Time Zone Tracking
Transcripts/Chat History
Travel Management
Two-Way Audio & Video
User Profiles
Version Control
Video Call Recording
Video Chat
Video Conferencing
Video Editing
Video Monetization Tools
Video Streaming
Video Support
Virtual Classroom
Voice Mail
Voting Management
YouTube Uploading
Visit WebsiteCompare App
API
Access Controls/Permissions
Action Item Tracking
Active Directory Integration
Activity/News Feed
Agenda Management
Alerts/Notifications
Animation
Annotations
Attendance Tracking
Attendee Management
Audience Analytics
Audience Engagement
Audio / Video Conferencing
Audio Calls
Audio Capture
Audio File Management
Auto Framing
Automated Scheduling
Automatic Transcription
Board Meetings
Brainstorming
Brand Management
Breakout Rooms
Calendar Management
Calendar Sync
Call Recording
Call Routing
Chat/Messaging
Collaboration Tools
Committee Meetings
Communication Management
Conferencing
Contact Management
Content Management
Customizable Branding
Desktop / Browser Sharing
Discussions / Forums
Document Management
Electronic Hand Raising
Email Management
Employee Activity Monitoring
Employee Directory
Employee Photos
Event Calendar
Event Management
Event Scheduling
Fax Management
File Sharing
HD Audio
Host Controls
Interactive Whiteboard
Internal Meetings
Invitation Management
Knowledge Management
LMS Integration (LTI)
Legislative Meetings
Live Chat
Materials Management
Media Library
Meeting Management
Meeting Preparation Tools
Meeting Room Booking
Minutes Management
Mobile Access
Mobile Screen Sharing
Moderation
Multi hosts
Multi-Participant Screen Sharing
Multi-Screen Recording
Multi-User Collaboration
Multiple Camera Feeds
Notes Management
On-Demand Recording
On-Demand Webcasting
On-Demand Webinars
Online Registration
Polls/Voting
Post-Meeting Tools
Presentation Streaming
Presentation Tools
Presenter Control Management
Private Chat
Project Management
Projections
Q&A Management
Raise Hand
Real Time Editing
Real Time Screen Sharing
Real-Time Chat
Real-time Broadcasting
Recording
Registration Management
Reminders
Remote Access/Control
Remote Support
Reporting & Statistics
Reporting/Analytics
Scheduling
Screen Capture
Screen Mirroring
Screen Recording
Screen Sharing
Session Recording
Social Media Integration
Social Media Streaming
Social Promotion
Softphone
Speech-to-Text Analysis
Survey/Poll Management
Surveys & Feedback
Targeted / Locked Screen Sharing
Task Management
Team Chat
Third Party Integrations
Time Zone Tracking
Transcripts/Chat History
Travel Management
Two-Way Audio & Video
User Profiles
Version Control
Video Call Recording
Video Chat
Video Conferencing
Video Editing
Video Monetization Tools
Video Streaming
Video Support
Virtual Classroom
Voice Mail
Voting Management
YouTube Uploading
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Mobile apps

iOS App


19,472 reviews

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


79,421 reviews

GoToMeeting Feature Reviews

25 reviewers had the following to say about GoToMeeting's features:

Anonymous
( company, 201-500 employees)

Great tool for mobile workforce

2018-06-25

Conference calling has really come a long way- the lag time in speaking is almost as natural as if eveyrone was in the room together.

Pros

The amount of people that can be on each call; muting every caller; recording options; chat box/questions

Cons

Mobile access could be improved- if you are on a phone it's not as user friendly as you'd expect.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
swaranjeet S.

Online Meeting Made Easy

2018-09-12

Over all experience is excellent

Pros

Conference functionality, Screen Sharing, Video and audio calls , Share controls with other

Cons

Smartphone conference calling with mobile, Free call recording, Automatic bandwidth adjustment

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Claire M.

Perfect with video conferencing for colleagues meeting.

2020-06-16

Easy to use while travelling with mobile thus user friendly.

Pros

Video conferencing makes online meetings convinient.

Cons

It's a great software and requires internet to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Sagar J.

Professionalism with GotoMeeting

2020-12-30

GoToMeeting Is the platform where we are flexible to schedules the conferences , audio calls , chats with peoples Session Sharing better way of communication its give you the one touch chatting option with your colleagues and the one who is registered Its not good to keep the every communications on DLs of Emails sometime its Irritating to others .

Pros

Communicating with people Chat with collogues Video conferencing Audio calls Share desktop Team conference.

Cons

video quality and presentation picture quality Somewhat voice breaking Somewhat interruption to in audio team calls

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Internet company, 201-500 employees)

Great for teams, not so great for customers

2019-01-16

Overall, I'm happy with GTM for collaboration with my coworkers.

Pros

I love how easy GoToMeeting makes conference calls.

Cons

Moreover, when people join via call they may not be aware that they can't see the presentation unless they are at a computer.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Birla V.

Simple and efficient online meeting tools

2019-04-11

Got to Meeting a Simple value for money tool for screen sharing, call & video meetings.

Pros

Go to Meeting is a simple valuable meeting tool for business offering seamless features - Dial In access for major countries - Audio meeting - Video Meeting - Screen Sharing

Cons

The chat interface needs some improvement

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Gaurav G.

Makes Remote Video Calling a Reality

2020-02-23

I have been using GoToMeeting software to conduct online web analytics training courses for my organization to make product analysts, owners and developers self serving when pulling reports or analyzing basic trend data such as traffic and sales.

Pros

So, I can use it to connect with other employees of my company and train them on web analytics without having to leave my desk.

Cons

If the settings of audio are not adjusted accurately or muted, it can cause voice of participant to echo while speaking through the phone.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Catherine W.

Easy online webinar or conference call platform.

2019-03-14

Conference calls, webinars, etc.

Pros

It makes it easy to set up a group meeting, to chat, or screen share.

Cons

The platform requires an upgrade to a paid version to access some of the features one might want to use.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Aminuddin B.

Video conference with great video and audio quality

2021-02-07

GoToMeeting really improve how we communicate and connect with my team. We can collaborate on work and task using this software and have a quick meeting whenever any problem arises and fix it on real-time with everyone on the team even tho some of our team member is on remote site.

Pros

GoToMeeting offer a very high video and audio quality for its video conference and video call feature.

Cons

GoToMeeting offers a mobile apps to joining the video call or video conference, but the feature on the mobile apps is missing some critical tool like chat feature that are limited to the mobile app.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Cody S.

GoTo Meeting Simple and Straightforward

2019-10-18

In-house and external video conference calls while sharing screens is an easy and efficient way of communicating and collaborating.

Pros

GoTo Meeting is easy to use and is intended primarily for audio and video conference calls over the web.

Cons

Features that other providers offer are not present such as collaborative working/markups, in-house communication messaging, mobile app, etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Syed Saad Q.

Useful for conference calls and meetings

2020-01-14

Used it for conference calls and occasional meetings.

Pros

Great interface, secure chat and calls, ability to share documents over the call, support for several meeting participants.

Cons

Had some trouble setting up and joining calls using a smartphone.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Max S.

Helps us to organize meetings with customers and internally

2020-02-29

Overall, it's good - we are able to conduct internal and external meetings, have those recorded and transcribed. But video/audio quality sometimes is not so good.

Pros

- Ease of setting up a meeting - Call-in options - Recording transcript and export in mp4 - Integration with the calendar

Cons

- Web push notifications aren't displayed for remote attendees when you share your screen - API is somewhat complex to use - it requires authenticating via OAuth, which is rather strange, when we talk about server-to-server integration

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Computer & Network Security company, 10001+ employees)

Good for Conference Meetings

2020-07-03

It is really a nice tool for team meetings and conference calls

Pros

Recording option, Question and Answer options, screen sharing and video conferencing.

Cons

Look and feel of the client software can be improved when compared to other alternate softwares available

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Information Services company, 501-1000 employees)

Easy to use, Integration was smooth

2019-02-13

Overall this is nice tool for internal and external meeting. VC feature can be improved.

Pros

Low bandwidth call, Cloud recording and small setup.

Cons

Sometimes issue with Screenshare. Mobile APK are not so smooth.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Jason C.

GTM - Easy to connect

2019-08-29

It was pretty user friendly and had decent call quality!

Pros

GTM gave easy meeting setup and ability to connect via VoIP or with video as well

Cons

GTM did not allow you to share control with any users, so team meetings would require third party apps to allow permissions as such

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Michael V.

Easy for employees to provision their own conference lines.

2019-03-05

We do lots of conference calls and presentations with potential clients.

Pros

My employees all need their own conference lines...GTM makes it easy for them to set their own conference lines up.

Cons

Wish there was better access to usage statistics.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Kayla M.

Surgery Center

2019-12-12

Using for webinars and conference calls with others in the local and national level.

Pros

The ease of use from desk to call in on conference calls and webinars.

Cons

No problems to report. I have used this multiple times and no problems have occurred each time that I used the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
SHIVANI G.

Have all necessary features, needed to communicate

2019-10-29

It was great communicating with"gotomeeting", with Clients.

Pros

Video call can be done, conference can be done, good for chatting as well, audio call can be done,files can be shared

Cons

A bit poor in voice quality,rest is fine.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Mohammed S.

Best Conference Call Services

2020-09-27

It enables cloud collaboration. Whomever we may need to talk to - colleagues, customers, vendors - GoTo meeting is an excellent one stop service for communication needs.

Pros

GoTo Meeting provides all the tools you will need to successfully run a business conference call.

Cons

One issue is that any minor interruption in internet connectivity can cause disruption in the call and getting back to the call is a bit of pain.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Prof. Dr Abdel J.

Teaching haven!

2019-01-07

GoToMeeting is my favorite meeting and teaching app/software, because of it's easy to learn interface, recording features, audience management features, and customized internal chatting.

Pros

- Easy interface - Audience management (mute, chat, invite) - Recording

Cons

The recording feature should have an automatic opt that continues recording like it was paused when something unexpected causes that app/software to be disconnected.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
James R.

GoToMeeting is best to communicate with anyone.

2019-08-10

The one thing that I really like about it is that it provide the best services for the audio and the video conferences for the business meeting and this type of video quality does not provide any of its competitors.

Pros

Hence, you can chat in a group video calls and conferences at anyone and at anytime.

Cons

There are some problems in the GoToMeeting software such as it does not provide the great quality of voice in the audio and video calls and conferences.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Andrea A.

A greet overall meeting tool!

2021-03-16

It is a great and overall valid tool. it works also with poor connections but only if you want to pay for it!

Pros

Conference calls, video conferences, screen sharing, transcriptions and recordings, mobile conferencing and others, it is highly supported, I've used it for a different reason, like webinars.

Cons

It is not free, and unfortunately, there are so many tools similar that offer the same feature but with a free entry point

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Martin S.

The best Webinar Software experience

2019-07-17

As a salesman who conducts sales calls exclusively via webinar, this is a vital tool for me and my company.

Pros

This software has all of the features, audio / video controls, and advanced features that I need to perform world class webinars.

Cons

Sometimes I miss a chat / private message if the tool bar is hidden from sight.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jim H.

Getting things done

2018-12-26

Good experience as an attendee to other sponsors meetings and to set up as host.

Pros

Fairly easy to set up conference meetings and to add folks to the call in-progress.

Cons

Sometimes there has been difficulty when setting up live chat.

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Alexander D.

GoToMeeting Review

2018-10-30

Extremely easy to use conference call service, would recommend for smaller companies that have employees in the field.

Pros

Ability to create separate conference rooms is a nice feature for multiple meeting.

Cons

Connectivity seems to consistently cut-out, chat and recording options were limited.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more