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GoTo Webinar
5
1.2K
4
681
3
133
2
23
1
7
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Video conferencing and webinar hosting for large events
Table of Contents
GoTo Webinar - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
GoTo Webinar overview



Based on 2072 verified user reviews
What is GoTo Webinar?
GoTo Webinar is a webinar tool with key features that include video conferencing, screen-sharing, two-way audio and video, live chat, event scheduling, file sharing, and more.
Who uses GoTo Webinar?
Reviews for GoTo Webinar come from a wide variety of industries, including computer software (8% of reviewers), information technology and services (6%), and marketing and advertising (6%). The most frequent use case for GoTo Webinar cited by reviewers is hosting webinars (59% of reviewers).
What do users say about GoTo Webinar pricing?
Some users report that GoTo Webinar offers valuable features for the price, especially for large-scale webinars, and reviewers appreciate cost savings from reduced travel. However, many users indicate it is more expensive than alternatives, with restrictive pricing and limited flexibility.
What are the most popular integrations for GoTo Webinar?
The GoTo Webinar integrations most frequently cited by reviewers are: Google Calendar (a scheduling product rated 4.8 out of 5 for its integration with GoTo Webinar) and Microsoft Teams (a meeting product, 4.6).
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Webinars
Events
Audio and Video Quality
Navigation
Frequent lag and bandwidth demands
Audio reliability and mute controls
GoTo Webinar’s user interface
GoTo Webinar pros, cons and reviews insights



To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.4
Ease of use
4.4
Customer support
4.3
Reviews sentiment
What do users say about GoTo Webinar?
GoTo Webinar is a webinar tool with key features that include video conferencing, screen-sharing, two-way audio and video, live chat, event scheduling, file sharing, and more.
Select to learn more
Who uses GoTo Webinar?
Based on 2,072 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
GoTo Webinar's key features
GetApp's analysis of 190 verified user reviews collected between July 2021 and May 2024 identifies GoTo Webinar's most critical features and summarizes user sentiment about those features.
Reviewers appreciate GoTo Webinar's video conferencing capabilities for facilitating face-to-face interactions with clients and team members across different locations. They find it helpful for remote employee training, customer events, and interviews. Users report that joining meetings via a URL link is convenient for those unfamiliar with the software. They highlight the high-quality video and ease of use, although some mention occasional connectivity issues. Integration with email and the ability to see participants' reactions are also valued aspects. Of the 35 GoTo Webinar users who gave detailed accounts of their use of Video Conferencing, 100% rated this feature as important or highly important.
Derrick D.
President
Rajat B.
Associate Program Analyst
Kunal T.
Owner
Bernice N.
Digital Content Creator and Promotional Model
Users find GoTo Webinar's screen sharing feature essential for presentations, troubleshooting, and online classes. They appreciate the ability to share various content types, including PowerPoint slides, documents, and videos, directly on participants' screens. Reviewers note the smooth performance and ease of use, although some mention the need for practice sessions on Mac computers. They value the ability to share specific programs and the security of keeping data private while sharing screens. Of the 86 GoTo Webinar users who gave detailed accounts of their use of Screen Sharing, 95% rated this feature as important or highly important.


See related user reviews
Raghav G.
Customer Support Lead

Mohamed A.
Consultant

Rupali Y.
freelancer
Adan H.
Clinical Intensivist
Reviewers highlight GoTo Webinar's two-way audio and video capabilities for enabling interactive and engaging webinars. They appreciate the clear and reliable communication, even in environments with background noise. Users report that this capability supports seamless participation, allowing attendees to ask questions and present their ideas. They find the audio and video quality to be generally good, although some mention occasional issues with sound clarity and freezing. Of the 35 GoTo Webinar users who gave detailed accounts of their use of Two Way Audio & Video, 94% rated this feature as important or highly important.
Users appreciate GoTo Webinar's real-time chat for facilitating communication during webinars without interrupting the speaker. They find it beneficial for nationwide meetings, allowing participants to ask questions and share comments. Reviewers highlight the importance of this capability for shy participants and for navigating Q&A sessions. They report that the chat function works well with minimal lag, although it can become complicated with a large number of participants. Of the 17 GoTo Webinar users who gave detailed accounts of their use of Real-Time Chat, 94% rated this feature as important or highly important.
Reviewers value GoTo Webinar's live chat feature for enhancing engagement and interaction during webinars. They find it useful for Q&A sessions, allowing participants to submit questions and receive immediate responses. Users appreciate the ability to communicate with the presenter and other attendees in real-time, which helps address issues and improve understanding. Some mention that the UI could be improved, but overall, they find it an important aspect of the software. Of the 54 GoTo Webinar users who gave detailed accounts of their use of Live Chat, 91% rated this feature as important or highly important.
Users find GoTo Webinar's file sharing feature convenient for distributing documents and materials during webinars. They appreciate the ability to upload and share files directly within the platform, eliminating the need for separate communications. Reviewers highlight the ease of accessing and downloading files, which streamlines the information-sharing process. They find this capability particularly useful for training sessions and presentations, although some note that it can be done through other means as well. Of the 36 GoTo Webinar users who gave detailed accounts of their use of File Sharing, 83% rated this feature as important or highly important.
All GoTo Webinar features
Features rating:
GoTo Webinar alternatives
GoTo Webinar pricing
Pricing plans
Pricing details:
User opinions about GoTo Webinar price and value
Value for money rating:
To see what individual users think of GoTo Webinar's price and value, check out the review snippets below.
Yahya M.
IT Dev Consultant
Logan B.
Owner
GoTo Webinar integrations (4)
Integrations rated by users
We looked at 2,072 user reviews to identify which products are mentioned as GoTo Webinar integrations and how users feel about them.
Integration rating: 4.6 (18)
Integration rating: 4.8 (18)
“Love my google calendar”

Stacey S.
Onwer
Integration rating: 5.0 (5)
Integration rating: 4.7 (4)
Integration rating: 4.8 (4)
Integration rating: 5.0 (3)
“Because it allows us to use the "one click joining link" and ensure our data is cohesive”

Zara P.
Marketing Manager
GoTo Webinar customer support
What do users say about GoTo Webinar customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of GoTo Webinar customer support.
A number of users found customer service prompt, responsive, and helpful when resolving issues or answering questions.
Multiple users appreciated the efficiency and dedication of the support team, often describing their experiences as excellent.
A portion of users reported difficulty reaching customer support, with long wait times or unreturned contacts.
Multiple users felt support was unhelpful or lacked knowledge, especially after recent company changes and for technical issues.
Support options
Training options
To see what individual users say about GoTo Webinar's customer support, check out the review snippets below.
“GoToWebinar provides excellent support to their clients.”

Oyo E.
Email Marketing Specialist
“I like the fact I can text every staff person whether it’s one person or more at one time.”
Tim P.
CFO
GoTo Webinar FAQs
As an online webinar solution that powers millions of webinars each year, GoTo Webinar now comes as part of GoTo Connect, an all-in-one communications software built for SMBs. Whether it is used in webinars for marketing, training, or corporate communications, the Webinars solution aims to put the fun back into webinars with reliable technology that’s super simple to use. It provides features, integrations and analytics to engage an audience and make personal connections that drive business.
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