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Top Rated VoIP Software with Access Controls/Permissions in 2026

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Access controls and permissions in VoIP software help manage who can access specific features and information. They protect sensitive data, assign appropriate user roles, and ensure efficient operation by allowing users to perform necessary tasks without unnecessary access. Our reviewers in VoIP software rated this feature as important.

4 Best VoIP Software with Access Controls/Permissions

  • GoTo Meeting - Highest rated for access controls/permissions
  • Webex Suite
  • Microsoft Teams
  • Zoom Workplace

See other top VoIP products with access controls/permissions

How we picked the 4 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the voip software category. They also needed to have sufficient reviews about access controls/permissions, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for the product with the highest rating for access controls/permissions based on our proprietary ratings and reviews. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 4 best products

GoTo Meeting logo
4.5
(11.5K)

User insights about the access controls/permissions feature

Reviewers appreciate GoTo Meeting's access controls/permissions for their ease of use and efficiency. They highlight the simplicity of navigating settings and the minimal permissions required for smooth operation. Users report that the software allows administrators to control access, ensuring security and proper management of meetings. They find the ability to limit access and permissions valuable for maintaining data security and facilitating remote work without service disruptions.
“It has a protection feature so that it is not possible to enter the meeting until after the approval of the admin”
AB

Ali B.

HR officer

“Limiting access and permissions is a paramount feature. ”
BD

Blair D.

Manager

VoIP key features coverage

GoTo Meeting offers 6 out of the 6 key features for VoIP software identified by reviewers:

Online Voice Transmission4.8
Call Routing4.1
Mobile Access4.4
Voice Mail4.5
Alerts/Notifications4.5
Call Recording4.4

Pros and cons based on 11,525 verified reviews

57% of users rated GoTo Meeting 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 11,525 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Seamless remote connectivity

Enhanced team collaboration

Effective webinar hosting

Efficient collaborative sharing

Positive GoToMeeting experience

Cons:

Frequent connection lag

Persistent audio issues

Cumbersome download process

Inferior to competitors

Unstable connection

See pros and cons details

Pricing

Starting price:$14 per user/per month|Free version:Not available|Free trial:Available

Prices may vary depending on the number of users and features.

Webex Suite logo
4.4
(7.3K)

User insights about the access controls/permissions feature

Reviewers indicate that Webex Suite's access controls/permissions are secure and customizable. They appreciate the ability to make others cohosts, mute participants, and control access to chat and mic, which helps in managing distractions and ensuring smooth presentations. Users find the encryption and user authentication valuable for data protection. They also mention the ease of locking down permissions to prevent accidental changes and the flexibility to customize permissions based on attendee roles.
“Preserve your data with extra caution. All of your communications when using Webex take place over highly encrypted channels. To provide the highest level of privacy, authenticate each user message and share files securely with user authentication re”
GM

Gaurao M.

teacher

“WebEx allows you to easily make others cohosts and mute all. This is perfect for eliminating distractions and make sure your presentations work smoothly.”
JB

Jeremy B.

Sr. Analyst

VoIP key features coverage

Webex Suite offers 6 out of the 6 key features for VoIP software identified by reviewers:

Online Voice Transmission4.5
Call Routing4.5
Mobile Access4.4
Voice Mail4.6
Alerts/Notifications4.4
Call Recording4.5

Pros and cons based on 7,395 verified reviews

54% of users rated Webex Suite 5 out of 5 stars, while 2% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 7,395 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Efficient remote collaboration

Robust communication conferencing

Enhanced team collaboration

Interactive webinars

Effective online training

Cons:

Connectivity issues

Browser compatibility problems

Complicated issue management

Navigation and screen issues

User experience challenges

See pros and cons details

Pricing

Starting price:$25 per user/per month|Free version:Available|Free trial:Available

Prices may vary depending on the number of users and features.

Microsoft Teams logo
4.5
(10.9K)

User insights about the access controls/permissions feature

Reviewers find Microsoft Teams' access controls/permissions easy to manage and highly customizable. They appreciate the ability to assign specific tasks and control access to administrative functions, ensuring security and confidentiality. Users report that the software allows for efficient management of permissions, including read/write access and external permissions. They also mention the ease of inviting and managing user permissions, which helps maintain proper collaboration and control within teams.
“this ensures right people have the appropriate levels of access which helps maintain security and confidentiality while allowing team members to collaborate effectively by controlling who can view or edit.”
Verified reviewer profile picture

Hind A.

Phd Researcher

“In true Microsoft fashion, this software is highly customizable for each member of your team which is good for both big and small operations. Permissions are easy to manage by administrators as well. ”
JD

Jason D.

Owner

VoIP key features coverage

Microsoft Teams offers 6 out of the 6 key features for VoIP software identified by reviewers:

Online Voice Transmission4.7
Call Routing4.3
Mobile Access4.4
Voice Mail4.0
Alerts/Notifications4.3
Call Recording4.3

Pros and cons based on 10,931 verified reviews

58% of users rated Microsoft Teams 5 out of 5 stars, while 2% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 10,931 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Remote work facilitation

Effective colleague communication

Enhanced team collaboration

Unified communication platform

Seamless office integration

Cons:

Resource-intensive performance

Inconsistent notifications

Inefficient search functionality

Complex file management

Call management limitations

See pros and cons details

Pricing

Starting price:$4 per user/per month|Free version:Available|Free trial:Available

Prices may vary depending on the number of users and features.

Zoom Workplace logo
4.6
(14.5K)

User insights about the access controls/permissions feature

Users highlight Zoom Workplace's access controls/permissions for their security and flexibility. They appreciate the ability to assign roles like host and co-host, control screen sharing, mute participants, and manage meeting access through IDs and passwords. Reviewers find these controls essential for preventing disruptions and ensuring only authorized individuals join meetings. They also value the ease of setting up and managing permissions, which enhances the overall user experience and meeting efficiency.
“I like Access Controls/Permissions in Zoom Workplace, as it assist in ensuring that only authorized individuals can join the meetings and access sensitive information, reducing the risk of unauthorized access or Data breaches.”
Verified reviewer profile picture

Olden F.

Freelancer

“The access permissions also work really well on Zoom and allow so many options for the administrator. You can make a waiting room, make participants mute/unmute, and allow them to screen share.”
PB

Pascal B.

Owner

VoIP key features coverage

Zoom Workplace offers 6 out of the 6 key features for VoIP software identified by reviewers:

Online Voice Transmission4.6
Call Routing --
Mobile Access4.6
Voice Mail --
Alerts/Notifications4.5
Call Recording5.0

Pros and cons based on 14,521 verified reviews

69% of users rated Zoom Workplace 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 14,521 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Effective remote communication

Enhanced team collaboration

High-quality video conferencing

Effective online learning

Versatile webinar hosting

Cons:

Frequent connection issues

Inconsistent audio control

Concerns about security

Limitations of free plan

High cost concerns

See pros and cons details

Pricing

Starting price:$14.99 per user/per month|Free version:Available|Free trial:Not available

Prices may vary depending on the number of users and features.

Other Top Rated VoIP Software with Access Controls/Permissions in 2026

Zoom Workplace logo

Zoom is an all-in-one collaboration platform

With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. With Zoom Workplace, you can share your calendar availability, connect with your team, access your work phone on any device, and more.

Read more about Zoom Workplace

Users also considered
GoTo Meeting logo

Online meeting software with HD video conferencing

Get a fast, easy and reliable professional solution that enables customers to connect with colleagues through in-meeting chat or conference calling, and screenshare their presentations, all with the click of a button. The Meeting solution from GoTo Connect pairs productivity with flexibility.

Read more about GoTo Meeting

Users also considered
Microsoft Teams logo

Chat-based workspace in Office 365

Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

Read more about Microsoft Teams

Users also considered
Webex Suite logo

One app for everything. And everyone.

Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

Read more about Webex Suite

Users also considered
Ringover logo
Category Leaders

100% cloud phone for startups and SMEs

Ringover allows you to make unlimited VoIP calls to over 110 destinations worldwide - no matter your plan - offering you precise, transparent rates for all other global destinations.

Read more about Ringover

Users also considered
VoIP.ms logo
Category Leaders

Business Phone and IP telephony system

VoIP.ms is a cloud-based IP telephony system, which helps businesses streamline communication and manage incoming or outgoing calls using voicemail, caller ID, DID forwarding, encryption, call hunting and various other functionalities.

Read more about VoIP.ms

Users also considered
Zoho Meeting logo

Web conferencing tool to host online meetings and webinars.

Zoho Meeting is a best web conferencing solution built to manage your online meetings, video conferencing and webinars. Completely browser-based and no downloads required.

Read more about Zoho Meeting

Users also considered
Nextiva logo
Category Leaders

AI-enabled solution to streamline business communication

AI-enabled solution that helps connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart.

Read more about Nextiva

Users also considered
Talkdesk logo

Cloud-based contact center & customer experience platform

Talkdesk browser based call center software works seamlessly over VoIP. Enjoy advanced functionality such as ACD, skills-based routing, IVR and more.

Read more about Talkdesk

Users also considered
RingEX logo

RingEX - AI meets trusted communications

Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.

Read more about RingEX

Users also considered
GoTo Connect logo

The first-ever truly unified voice and video solution.

GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and video conferencing into one simple, reliable and flexible solution. Users can meet, talk, chat, text and collaborate seamlessly via web browser, desktop application, or desk phone.

Read more about GoTo Connect

Users also considered
DialedIn CCaaS logo

Cloud-based contact center solution to streamline operations

DialedIn's call routing, predictive dialing and CRM integration, and VoIP call center features increases call center efficiency and service quality.

Read more about DialedIn CCaaS

Users also considered
Bitrix24 logo

All in one business management workspace

Bitrix24 is a #1 business VoIP system used by over 12 million businesses worldwide. Cloud, mobile and open source versions available.

Read more about Bitrix24

Users also considered
Twilio logo

Build, Scale, and Operate Customized Communication Solutions

Twilio offers an API for phone services enabling companies to make and receive phone calls and send and receive text messages. It allows programmers to integrate various communication methods and to use existing web development skills and codes to solve communication problems.

Read more about Twilio

Users also considered
Convoso logo

AI virtual agent for call center automation

Convoso is a VoIP based PBX phone system, that will dramatically increase contact and lead conversion rates.

Read more about Convoso

Users also considered
3CX logo

Web & mobile-based (Android, iOS) communications system.

3CX is an open-platform, software VoIP phone system that works with popular IP Phones and SIP trunks whether on-premise or in the cloud. Simple, affordable and flexible, 3CX eliminates the cost and management headaches of outdated, traditional phone systems or the limitations of shared cloud PBXs.

Read more about 3CX

Users also considered
Kixie PowerCall logo
Category Leaders

More Connections, Better Conversations. AI-enhanced RevComms

Kixie is a cutting-edge revenue communications platform designed to supercharge your team’s calling and texting capabilities. Kixie leverages AI and automation to streamline outreach, maximize efficiency, and drive real revenue growth — all while keeping the human element in every conversation.

Read more about Kixie PowerCall

Users also considered
Dialpad logo

Cloud communications system for enterprise businesses

Dialpad is a cloud communication platform and business phone system that provides organizations with the latest in VoIP telephony technology to keep teams connected and productive. The platform comprises three integrated products; Dialpad Connect, Dialpad Support, and Dialpad Sell.

Read more about Dialpad

Users also considered
Telnyx Suite logo

All-in-one communications platform & API

Telnyx is an all-in-one communications platform which delivers voice, messaging & IP services for applications & communications companies. Telnyx enables users to integrate, manage & analyze all of their voice & messaging needs with features like elastic SIP trunking, programmable SMS, & more

Read more about Telnyx Suite

Users also considered
Wildix logo

The First Sales-Oriented Unified Communications Solution.

Wildix: Unified communications platform combining voice, video, messaging and AI for businesses. 1 million+ users. 200+ integrations.

Read more about Wildix

Users also considered
Aircall logo

AI powered customer communications platform

Make every phone conversation count and give time back to your reps with 100+ CRM, Helpdesk, and software integrations.

Read more about Aircall

Users also considered
Intermedia Unite logo
Category Leaders

All-in-one communications & collaboration tool

Award-winning VoIP business phone system that helps small businesses lower costs and increase employee productivity. With complementary mobile and desktop apps Unite users stay seamlessly connected. Unite is backed by J.D. Power-certified 24/7 support and a 99.99% uptime service level agreement.

Read more about Intermedia Unite

Users also considered
CallTools logo
Category Leaders

All-in-one predictive dialer & inbound call center solution

CallTools is an all-in-one call center solution offering an outbound power dialer & inbound call center with live agent monitoring, skill-based routing, & more. Unlimited Minutes on Predictive, Power, and Preview Dialer with Built-In Web Phone, CRM, and Dedicated In-House Support Team. Call us now!

Read more about CallTools

Users also considered
Zoom Phone logo

Cloud-based business phone system

Zoom Phone is a cloud VoIP phone software designed for businesses of all sizes. With a streamlined administration interface and secure voice calls, Zoom Phone offers a flexible solution for remote workforces. It also features global coverage, virtual phone numbers, fixed VoIP, cloud PBX, multi-line phone systems, and a Zoom Phone API, among other functionalities.

Read more about Zoom Phone

Users also considered
CloudTalk logo

Cloud-based call center software for sales and support teams

CloudTalk is a VoIP phone system built for modern companies. Make things easier for your sales and customer support teams with 70+ advanced features and easy-to-setup integrations with your existing business software. It’s the perfect phone system for mid-sized companies. Try a FREE 14-day trial.

Read more about CloudTalk

Users also considered

Key features for VoIP software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Online Voice Transmission: Reviewers highlight the feature's ability to deliver clear and secure voice calls over the internet, providing flexibility and mobility without needing traditional phone lines. 93% of reviewers rated this feature as important or highly important.
  • Call Routing: Users appreciate the flexibility to automatically direct calls based on rules such as time, location, and availability, enhancing efficiency and customer service. 91% of reviewers rated this feature as important or highly important.
  • Mobile Access: Reviewers value the convenience of accessing calls, texts, and other features via mobile apps, enabling remote work and communication on the go. 90% of reviewers rated this feature as important or highly important.
  • Voice Mail: Users like receiving voicemails directly to their email with transcription options, ensuring no missed communication and facilitating timely responses. 88% of reviewers rated this feature as important or highly important.
  • Alerts/Notifications: Reviewers emphasize the importance of customizable notifications for missed calls, voicemails, and system updates to stay informed and responsive. 83% of reviewers rated this feature as important or highly important.
  • Call Recording: Users find call recording essential for quality assurance, training, and compliance, with easy access to stored recordings for analysis and review. 79% of reviewers rated this feature as important or highly important.