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BigPanda Logo

Autonomous Operations- Intelligent Automation for IT Ops

Table of Contents

BigPanda - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: November 2025

BigPanda overview

What is BigPanda?

BigPanda Autonomous Operations platform helps IT Ops, NOC and DevOps teams detect, investigate, and resolve IT incidents faster and more easily than ever before. Powered by Open Box Machine Learning, BigPanda correlates IT noise into insights, automates incident management, and unifies fragmented IT operations. Customers such as Intel, TiVO, Turner Broadcasting and Workday rely on BigPanda to reduce their operating costs, improve service availability and performance, and de-risk and accelerate their digital transformation initiatives. Founded in 2012, BigPanda is backed by top-tier investors including Sequoia Capital, Mayfield, and Battery Ventures. Visit www.bigpanda.io for more information.

Key benefits of using BigPanda

  • Discover your most problematic apps, services & machines. Uncover trends and insights buried inside your alerts and then create reports

  • Create tickets & notifications in JIRA, PagerDuty, HipChat, ServiceNow, Slack, HipChat, email, SMS & other channels. Keep you teams updated in real-time.

  • Cluster all of your noisy alerts into high-level incidents to detect & resolve critical issues quickly. Customize monitoring views for any app, cloud, team or business service.

  • Correlate alerts to code deployments, time series metrics & infrastructure changes, automatically and access critical insights quickly and easily.

  • Discover and measure trends in new incidents and mean time to resolution for any team, application, data center, infrastructure tier, or other environment.

  • Create custom analytics dashboards with unique parameters that are right for you and your team.
  • Starting price

    6000per user /
    per year

    Alternatives

    with better value for money

    BigPanda’s user interface

    Ease of use rating:

    BigPanda reviews

    Overall rating

    4.5

    /5

    2

    Positive reviews

    100

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend6.5/10
    Rating distribution

    5

    4

    3

    2

    1

    1

    1

    0

    0

    0

    BigPanda's key features

    Most critical features, based on insights from BigPanda users:

    Server monitoring
    Alerts/Escalation
    Root cause analysis
    Recurring issues
    Monitoring
    Dashboard

    All BigPanda features

    Features rating:

    Project management
    Task management
    API
    Assignment management
    Bandwidth monitoring
    Collaboration tools
    Data aggregation
    Incident management
    Issue auditing
    Issue scheduling
    IT monitoring
    Knowledge base management
    Prioritization
    Service level agreement (sla) management
    Status tracking

    BigPanda alternatives

    BigPanda logo

    Starting from

    6000

    /user

    Per year

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
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    PagerDuty logo
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    Free version
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    No pricing info

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    Free version
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    Dynatrace logo
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    Starting from

    Empty state illustration for "No pricing info"

    No pricing info

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support

    BigPanda pricing

    Value for money rating:

    Starting from

    6000

    /user

    Per year

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range

    User opinions about BigPanda price and value

    Value for money rating:

    BigPanda support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Phone Support
    Knowledge Base
    Chat
    FAQs/Forum
    24/7 (Live rep)

    Training options

    Documentation
    In Person
    Webinars
    Live Online
    Videos

    BigPanda FAQs

    Q. Who are the typical users of BigPanda?

    BigPanda has the following typical customers:
    Large Enterprises, Mid Size Business

    These products have better value for money


    Q. What languages does BigPanda support?

    BigPanda supports the following languages:
    English


    Q. Does BigPanda support mobile devices?

    BigPanda supports the following devices:
    Android, iPad, iPhone


    Q. Does BigPanda offer an API?

    Yes, BigPanda has an API available for use.


    Q. What level of support does BigPanda offer?

    BigPanda offers the following support options:
    Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum, 24/7 (Live rep)

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