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Lucidchart
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Visual diagramming tool for team collaboration
Table of Contents
Lucidchart - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: February 2026
Lucidchart overview



Based on 2244 verified user reviews
What is Lucidchart?
Lucidchart is a flowchart tool offering key features such as diagramming, drag-and-drop functionality, data import/export, process modeling and designing, data visualization, and collaboration tools, among others.
Who uses Lucidchart?
By industry, Lucidchart reviewers are most commonly professionals in information technology and services (16%). The most frequent use case for Lucidchart cited by reviewers is creating flowcharts (61% of reviewers).
What do users say about Lucidchart pricing?
Reviewers appreciate the adaptable subscription plans and the ability to link charts with other tools, even in the free version. Some users report that the free plan is restrictive and find paid plans expensive, with concerns about upselling and billing transparency.
What are the most popular integrations for Lucidchart?
The Lucidchart integrations most frequently cited by reviewers are: Google Drive (a cloud storage product rated 4.8 out of 5 for its integration with Lucidchart), Confluence (a knowledge management product, 4.5), and Jira (an IT project management product, 4.2).
Starting price
per month
Pros & Cons
Visualization
Workflow
Charting
Affordability
Personalization
Compatibility
Lucidchart’s user interface
Lucidchart pros, cons and reviews insights



To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.4
Ease of use
4.4
Customer support
4.3
Reviews sentiment
What do users say about Lucidchart?
Users say Lucidchart makes creating diagrams, flowcharts, and charts straightforward, with a rich library of templates and customization options that save time and boost creativity. They appreciate its intuitive interface, web-based access, and real-time collaboration features, which help teams work together efficiently from anywhere. Most find it easy to use after a short learning curve, and value its integration with other tools.
Some report limitations in the free version, such as restricted document and feature access, and mention that advanced options require a paid subscription. They note occasional interface clutter and wish for more flexible pricing and offline access.
Select to learn more
Who uses Lucidchart?
Based on 2,244 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Lucidchart's key features
GetApp's analysis of 253 verified user reviews collected between July 2021 and December 2024 identifies Lucidchart's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Lucidchart's diagramming capabilities, highlighting its user-friendly interface and extensive shape library. They report that it simplifies creating complex diagrams like flowcharts, UML diagrams, and ERDs. Users find the collaborative capabilities valuable for real-time feedback and teamwork. They also mention the advanced formatting tools and templates that enhance the visual quality of diagrams. Overall, they feel Lucidchart is essential for visualizing processes, system architectures, and workflows effectively. Of the 95 Lucidchart users who gave detailed accounts of their use of Diagramming, 99% rated this feature as important or highly important.

Joseph M.
Senior Engineer

Bruno A.
Impact Messurement
Users find the drag-and-drop feature of Lucidchart highly convenient and user-friendly. They report that it boosts productivity by allowing easy placement and arrangement of shapes, symbols, and connectors. Reviewers appreciate the fluidity and efficiency of this capability, noting that it saves time and simplifies the diagram creation process. They also mention the cross-platform functionality and the ability to integrate images and photos seamlessly. Of the 105 Lucidchart users who gave detailed accounts of their use of Drag & Drop, 93% rated this feature as important or highly important.

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Nimisha P.
Frontend Developer

Marianela F.
Water Treatment Consultant
Reviewers highlight the versatility of Lucidchart's data import/export capabilities. They appreciate the ability to import data from various sources like Visio, Excel, and Google Sheets, and export diagrams in multiple formats such as PDF, PNG, and SVG. Users find this capability essential for sharing and collaborating on diagrams with stakeholders. They also mention the seamless integration with other platforms, which enhances workflow efficiency. Of the 68 Lucidchart users who gave detailed accounts of their use of Data Import/Export, 90% rated this feature as important or highly important.

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Shivani S.
Product Owner
Rouf R.
Digital Account Manager
Users report that Lucidchart excels in process modeling and designing. They appreciate the extensive library of shapes and templates tailored for various business processes. Reviewers find the tool intuitive for mapping out workflows, optimizing processes, and visualizing complex systems. They also value the collaborative capabilities that allow real-time feedback and adjustments. Overall, they feel Lucidchart is effective for creating detailed and clear process models. Of the 59 Lucidchart users who gave detailed accounts of their use of Process Modeling & Designing, 88% rated this feature as important or highly important.

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David H.
Senior Systsem Analyst

Dylan C.
Software Developer
Reviewers indicate that Lucidchart's data visualization capabilities are valuable for creating clear and professional diagrams. They appreciate the ability to link diagrams to data sources like Google Sheets and CSV files, enabling real-time updates. Users find the customizable templates and visualization tools helpful for presenting data flows and project workflows. They also mention that these capabilities improve decision-making and communication within teams. Of the 45 Lucidchart users who gave detailed accounts of their use of Data Visualization, 84% rated this feature as important or highly important.


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Fazal R.
Data collection Officer

Nikhil G.
Project Lead R&D
Users report that Lucidchart's collaboration tools significantly enhance teamwork and productivity. They appreciate the real-time collaboration capability, which allows multiple users to work on the same diagram simultaneously. Reviewers highlight the ease of sharing documents, adding comments, and tracking changes. They also mention the integration with platforms like MS Teams, which supports efficient collaborative work. Overall, they find these tools essential for seamless communication and project management. Of the 90 Lucidchart users who gave detailed accounts of their use of Collaboration Tools, 80% rated this feature as important or highly important.

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Xavier T.
Founder
Cris O.
Software Dev
All Lucidchart features
Features rating:
Lucidchart alternatives
Lucidchart pricing
Pricing plans
Pricing details:
User opinions about Lucidchart price and value
Value for money rating:
Of 99 reviews that provide robust commentary on Lucidchart's price and value, 56% mention it in a positive light.
Reviewers appreciate Lucidchart's advanced and intuitive diagramming capabilities, extensive template library, and real-time collaboration features. They find the software's different subscription plans adaptable to various company needs and value the ability to link charts with other tools even in the free version. Users think the free version is useful for testing the platform and handling small projects, and some say it offers a cost-effective solution for educational institutions. However, some users report that the free version is very restrictive, allowing only a few documents and limited features, which can be frustrating. They indicate that the paid plans can be relatively expensive, especially for occasional users or those on a tight budget. Some reviewers feel the constant upselling and lack of flexibility in the pricing model are drawbacks. Additionally, users mention issues with billing transparency and the difficulty of canceling subscriptions.
, and
To see what individual users think of Lucidchart's cost and value, check out the review excerpts below.
Lucidchart integrations (74)
Integrations rated by users
We looked at 2,244 user reviews to identify which products are mentioned as Lucidchart integrations and how users feel about them.
Integration rating: 4.5 (15)
“Confluence is widely used in project management and most of the time we have to add the architectural diagrams or create the diagrams on page. This integration using addon is super easy to add and use.”
“The integration with confluence makes it even easier to share and collaborate with everyone and ensure everyone has the information they need”
“It is great to have a diagram along with the associated detailed document, for ease of readability.”
“Easily able to embed my LucidChart diagram into our team's Confluence page.”
Gaurav S.
Sr. DevOps Engineer
Integration rating: 4.3 (12)
“The integration with Jira allow us to create issue tracking diagrams for visualizing our process of tracking issues.”
“This tool is essential for scrum master, project manager, product owner, and product manager to manage a backlog.”
“Assign tasks to our basic projects when we make our brainstorming and thinking, make the matter deserve ”
“Because it’s a project management workflow tool whilst the other one is a visualisation tool”

Adelia D.
Senior Field Service Engineer
Integration rating: 4.9 (12)
“Integration with Google Drive is critical for me as a teacher because it allows me to store and organize my students' work as well as my own.”
“Easy to link to my Google Drive which hosts all of the charts in PDF format. ”
“Linking information about switches, routers, and other devices on the network”
Anonymous R.
Teacher
Integration rating: 4.7 (6)
“Asana has been helping us to manage our projects and with the integration, it gets easier to create diagrams for our projects.”
“Assign tasks to our specifc projects when we make our brainstorming and thinking, make the matter deserve ”
Laura G.
Project Manager
Integration rating: 4.6 (5)
“It's free and easy to use with a lot of flexibility and collaboration and most of our work with it on Google drive ”
“Took my draw.io file and integrated it with LucidChart with ease. The diagram came out looking better than Draw.io.”
Ehab k.
Project Manager
Integration rating: 4.5 (4)
“Once we have integrated MS Teams with Lucidchart, we could view and edit the flowchart diagrams from within the MS Teams app.”
“The integration allows us to collaborate when creating flowcharts for our team projects.”

Anonymous R.
Product Owner
Integration rating: 4.0 (4)
“Exporting your model from Lucidchart to PowerPoint does not alter the model in anyway in terms of quality and size.”
“You can't run a meeting without it. Especially if the attendance were all boomers. ”
Sfiso M.
Engineer in Training
Integration rating: 4.5 (4)
“Lucidchart add-on allows to add diagram to any microsoft application such as word, excel, powerpoint, etc.”
Muhammad F.
Chief Internal Auditor
Integration rating: 4.3 (4)
“Exporting your model from Lucidchart to PowerPoint does not alter the model in anyway in terms of quality and size.”
Sfiso M.
Engineer in Training
Integration rating: 4.7 (3)
“Github is the most popular web for people who works in technology, so this integration is very important”

Frico S.
Student
Integration rating: 4.3 (3)
“It allows to save the work in our own domain without it being a non native file”
Faz Y.
EMEA Product Manager
Integration rating: 4.3 (3)
“Using flowcharts allows our internal audit team members to share flowcharts easily with control owners and process owners, as well as the external auditors during process discussions.”
Meagan B.
Internal Audit
Integration rating: 5.0 (2)
“Simplify importing of spreadsheet data that we use to create graphical visualization diagrams.”
Joao M.
Spinning Instructor
Integration rating: 4.5 (2)
“It is amazing to be able to edit LucidChart flow diagrams from Quip pages itself, helps and saves a lot of time”
Analia F.
Ssr. QA Tester
Integration rating: 4.5 (2)
“Allow us to facilitate abd streamline our sales activities allowing us to close more deals.”
Valentina M.
Sales and Marketing Manager
Integration rating: 4.0 (1)
“You can save and access your Lucidchart files from Microsoft SharePoint library.”

Anonymous R.
Product Owner
Integration rating: 4.0 (1)
“Let us add LucidChart docs to meeting invitations while creating calendar of events”
Pereira S.
Informatics Engineer
Integration rating: 5.0 (1)
“My place of business uses Google Drive collaboration so being able to add LucidCharts to presentations using an add-on is a great feature.”
Karma M.
Special Education Teacher
Integration rating: 5.0 (2)
Lucidchart customer support
What do users say about Lucidchart customer support?
Customer support rating:
We analyzed 34 verified user reviews to identify positive and negative aspects of Lucidchart customer support.
A number of users highlight Lucidchart's customer support as responsive, helpful, and quick to resolve issues.
A portion of users report difficulties reaching support, slow responses, and limited contact options like no phone or chat.
Support options
Training options
To see what individual users say about Lucidchart's customer support, check out the review snippets below.
“The customer support offered by Lucidchart is exceptional, always ready to assist and provide timely solutions to any queries or issues.”

Joseph M.
Senior Engineer
“Their customer service is active and vibrant and responds to your concerns immediately.”
Anil J.
Senior Application Developer
“Receiving support was a little difficult as I had to explain user issues in great detail for them to even understand what problem I was having.”

Griffin G.
HR Director
Lucidchart FAQs
Lucidchart has the following pricing plans:
Starting from: $9.00/month
Pricing model: Free, Subscription
Free Trial: Available
Q. What is Lucidchart used for?
Lucidchart is a cloud-based diagramming platform that enables professional teams to create and collaborate on a wide range of diagrams and visual representations of complex information. It supports flowcharts, organizational charts, network diagrams, wireframes and process documentation for engineering, project management, product design, IT and operational frameworks. The software promotes alignment across distributed teams by providing a shared environment for ideation and execution. The platform offers an extensive library of prebuilt templates and customizable shapes that can be arranged through an intuitive drag and drop interface. Real time collaboration features allow multiple contributors to edit diagrams simultaneously, with integrated commenting and feedback channels to facilitate clear communication. Advanced data linking connects diagrams to live data sources for dynamic visualization, while version control preserves diagram history and enables restoration of earlier iterations. Native AI powered functionality generates polished diagrams from text prompts to streamline creation workflows. Lucidchart includes presentation mode and flexible export options in common image and document formats. Security features enable fine-grained permission settings and administrative controls to safeguard sensitive information, and custom branding options ensure diagrams reflect organizational standards. The platform integrates with popular productivity and collaboration tools such as Google Workspace, Microsoft Office, Slack, Jira and Confluence, and supports custom integrations through its API for seamless data exchange with proprietary systems. Accessible via any modern web browser without installation requirements, Lucidchart extends its reach through mobile applications for iOS and Android devices. Its scalable architecture accommodates individual users, small teams and large enterprises, providing consistent functionality across diverse use cases and technical environments.
Q. What are the benefits of using Lucidchart?
Q. Who are the typical users of Lucidchart?
Lucidchart has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Lucidchart support?
Lucidchart supports the following languages:
Dutch, English, French, German, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish
Q. Does Lucidchart support mobile devices?
Lucidchart supports the following devices:
Android, iPad, iPhone
Q. Does Lucidchart offer an API?
Yes, Lucidchart has an API available for use.
Q. What other apps does Lucidchart integrate with?
Lucidchart integrates with the following applications:
Microsoft SharePoint, Jive, Zight, GitHub, draw.io, Dropbox Business, Jira, Quickbase, AuditBoard, Google Classroom, Microsoft PowerPoint, Microsoft Azure, Quip, Zapier, Zoho Connect, Google Docs, OneDrive, Google Workspace, Google Drive, Box, Craft.io, Amazon EC2, Microsoft Teams, Orbus, Zoho Cliq, Google Slides, BambooHR, Salesforce Sales Cloud, OneLogin, Okta, Slack, Microsoft 365, ProcessMaker, Nuclino, OmniGraffle, Google Cloud, ServiceNow, Confluence, Dropbox Paper, Gliffy, SAP LeanIX, Google Calendar, Asana, Notion, Nextpond, UVexplorer, Figma, Google Sheets, Microsoft Word, Visio, Microsoft Excel
Q. What level of support does Lucidchart offer?
Lucidchart offers the following support options:
Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, Phone Support
































