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Lucidchart Logo

Visual diagramming tool for team collaboration

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Table of Contents

Lucidchart - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: February 2026

Lucidchart overview

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Based on 2244 verified user reviews

What is Lucidchart?

Lucidchart is a flowchart tool offering key features such as diagramming, drag-and-drop functionality, data import/export, process modeling and designing, data visualization, and collaboration tools, among others.

Who uses Lucidchart?

By industry, Lucidchart reviewers are most commonly professionals in information technology and services (16%). The most frequent use case for Lucidchart cited by reviewers is creating flowcharts (61% of reviewers).

What do users say about Lucidchart pricing?

Reviewers appreciate the adaptable subscription plans and the ability to link charts with other tools, even in the free version. Some users report that the free plan is restrictive and find paid plans expensive, with concerns about upselling and billing transparency.

What are the most popular integrations for Lucidchart?

The Lucidchart integrations most frequently cited by reviewers are: Google Drive (a cloud storage product rated 4.8 out of 5 for its integration with Lucidchart), Confluence (a knowledge management product, 4.5), and Jira (an IT project management product, 4.2).

Starting price

9flat rate /
per month
view pricing plans
try for free

Pros & Cons

Visualization

Workflow

Charting

Affordability

Personalization

Compatibility

Lucidchart’s user interface

Ease of use rating:

Lucidchart pros, cons and reviews insights

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(24)
3-4(837)
5(1,383)

What do users say about Lucidchart?

Users say Lucidchart makes creating diagrams, flowcharts, and charts straightforward, with a rich library of templates and customization options that save time and boost creativity. They appreciate its intuitive interface, web-based access, and real-time collaboration features, which help teams work together efficiently from anywhere. Most find it easy to use after a short learning curve, and value its integration with other tools.

Some report limitations in the free version, such as restricted document and feature access, and mention that advanced options require a paid subscription. They note occasional interface clutter and wish for more flexible pricing and offline access.

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Who uses Lucidchart?

Based on 2,244 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Information Technology and Services
Computer Software
Marketing and Advertising
Higher Education
Others

Use cases

Flowchart
Diagram
Workflow Management
Org Chart
Business Process Management

Lucidchart's key features

GetApp's analysis of 253 verified user reviews collected between July 2021 and December 2024 identifies Lucidchart's most critical features and summarizes user sentiment about those features.

Diagramming

Reviewers appreciate Lucidchart's diagramming capabilities, highlighting its user-friendly interface and extensive shape library. They report that it simplifies creating complex diagrams like flowcharts, UML diagrams, and ERDs. Users find the collaborative capabilities valuable for real-time feedback and teamwork. They also mention the advanced formatting tools and templates that enhance the visual quality of diagrams. Overall, they feel Lucidchart is essential for visualizing processes, system architectures, and workflows effectively. Of the 95 Lucidchart users who gave detailed accounts of their use of Diagramming, 99% rated this feature as important or highly important.

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“I'm quite amazed by Lucidchart's diagramming abilities. In my work life, it has grown to be a crucial tool. I can quickly and simply design expert-quality flowcharts, mind maps, and diagrams with Lucidchart. I can create diagrams that clearly explain complicated ideas and concepts rapidly thanks to the user-friendly interface and large shape and icon library. I can ask coworkers to contribute and give real-time feedback thanks to the collaborative capabilities, which facilitate smooth interaction. Advanced formatting tools in Lucidchart, such alignment guidelines and color palettes, make it simple to produce polished, expert-looking diagrams. The capacity to successfully communicate and collaborate has been substantially improved by Lucidchart's diagramming features, whether it is for visualizing processes, creating system architectures, or outlining ideas.”
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Joseph M.

Senior Engineer

“This is the feature I use the most, and I think this is the main one. You can create huge diagram-flows in a simple way with all the shapes and arrows that this software has.”
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Bruno A.

Impact Messurement


Drag & drop

Users find the drag-and-drop feature of Lucidchart highly convenient and user-friendly. They report that it boosts productivity by allowing easy placement and arrangement of shapes, symbols, and connectors. Reviewers appreciate the fluidity and efficiency of this capability, noting that it saves time and simplifies the diagram creation process. They also mention the cross-platform functionality and the ability to integrate images and photos seamlessly. Of the 105 Lucidchart users who gave detailed accounts of their use of Drag & Drop, 93% rated this feature as important or highly important.

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“Lucidchart "Drag & Drop" boosts productivity. Arrange diagram elements by dragging shapes, symbols, and connectors onto the canvas. A simple procedure makes diagram production accessible for all skill levels. ”
NP

Nimisha P.

Frontend Developer

“LucidChart is excellent even if we are working in an internet browser, its copy and paste functionality is excellent, we can drag a .png image from the file manager, for example, and it will be uploaded directly to the LucidChart graphic editor. And this functionality is cross-platform as it works perfectly well on operating systems like Mac OS and Windows.”
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Marianela F.

Water Treatment Consultant


Data import/export

Reviewers highlight the versatility of Lucidchart's data import/export capabilities. They appreciate the ability to import data from various sources like Visio, Excel, and Google Sheets, and export diagrams in multiple formats such as PDF, PNG, and SVG. Users find this capability essential for sharing and collaborating on diagrams with stakeholders. They also mention the seamless integration with other platforms, which enhances workflow efficiency. Of the 68 Lucidchart users who gave detailed accounts of their use of Data Import/Export, 90% rated this feature as important or highly important.

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“Once I have created any business process model, I usually take export the diagram into PDF or PNG format to share it across with business stakeholders for further discussions or approvals. This feature is extremely critical and useful for my role as a Product owner. You can also import files from your local system storage (laptop).”
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Shivani S.

Product Owner

“You can easily import charts from other apps and export charts you have made with Lucid Charts into formats such as png, jpg, pdf, csv and even visio formats.”
RR

Rouf R.

Digital Account Manager


Process modeling & designing

Users report that Lucidchart excels in process modeling and designing. They appreciate the extensive library of shapes and templates tailored for various business processes. Reviewers find the tool intuitive for mapping out workflows, optimizing processes, and visualizing complex systems. They also value the collaborative capabilities that allow real-time feedback and adjustments. Overall, they feel Lucidchart is effective for creating detailed and clear process models. Of the 59 Lucidchart users who gave detailed accounts of their use of Process Modeling & Designing, 88% rated this feature as important or highly important.

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“This software makes it so easy to map out the different processes that happen within a system. We can map the current processes and use it to make changes to workflow to make things easier for the end users. ”
DH

David H.

Senior Systsem Analyst

“LucidChart makes it easy to model even complex processes and data flows with their intuitive editing functionality and comprehensive templates. ”
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Dylan C.

Software Developer


Data visualization

Reviewers indicate that Lucidchart's data visualization capabilities are valuable for creating clear and professional diagrams. They appreciate the ability to link diagrams to data sources like Google Sheets and CSV files, enabling real-time updates. Users find the customizable templates and visualization tools helpful for presenting data flows and project workflows. They also mention that these capabilities improve decision-making and communication within teams. Of the 45 Lucidchart users who gave detailed accounts of their use of Data Visualization, 84% rated this feature as important or highly important.

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“The chart and representation of my path through charts, diagram and different tools and connectors helps us to represent our entity relationship diagram and dataflow diagram simply and in a professional and awesome way. ”
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Fazal R.

Data collection Officer

“It allows me to add data to my diagrams. It helps me explaining the project workflows and helps in making people understand the scope of the project, project processes and percentage of work done.”
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Nikhil G.

Project Lead R&D


Collaboration tools

Users report that Lucidchart's collaboration tools significantly enhance teamwork and productivity. They appreciate the real-time collaboration capability, which allows multiple users to work on the same diagram simultaneously. Reviewers highlight the ease of sharing documents, adding comments, and tracking changes. They also mention the integration with platforms like MS Teams, which supports efficient collaborative work. Overall, they find these tools essential for seamless communication and project management. Of the 90 Lucidchart users who gave detailed accounts of their use of Collaboration Tools, 80% rated this feature as important or highly important.

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“Allows team members to efficiently and simultaneously work on the same project. This saves us loads of time as designers, project managers can now work in parallel and speeding up the time required to work on the same project.”
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Xavier T.

Founder

“You can share the projects made with Lucidchart to other teammates. They can even modify or include comments on the projects, which makes this platform a very efficient collaborative workspace.”
CO

Cris O.

Software Dev


All Lucidchart features

Features rating:

Graphical data presentation
Rules-Based workflow
Widgets
Desktop interface
Single sign on
Template management
Flowchart
Workflow configuration
Drag & drop editor
Design templates
Project workflow
Component library
Workflow management
File sharing
Auto update
Wireframe creation
Graphical workflow editor
Project management
Templates
Organizational charting
Publishing/Sharing
Commenting/Notes
Customizable templates
Whiteboard
Brainstorming
Real-Time updates
Document management
Business process automation
Design management
Access controls/permissions
Document storage
Project planning
Process change tracking
Document embedding
Team management
Version control
Real-Time data
Presentation tools
Screen capture
Interactive elements
Gantt/Timeline view
Alerts/Notifications
Freehand sketch
Third-Party integrations
Search/Filter
API
Employee photos
Mobile interface
Mockup creation
Wiki
Charting
Chat/Messaging
Multi-Language
UI prototyping
Network diagram
Communication management
Customization
Forms automation
Strategic planning
SSL security
Data linking
Mind maps
File management
Feedback management
Image library

Lucidchart alternatives

Lucidchart logo
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Starting from

7

Per month

Free trial
Free version
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Lucidchart pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Free

0.00

Features included:

  • 100 Professional Templates
  • Basic Collaboration
  • Basic Integrations
  • Security
  • Offline Mode
  • Comments
  • Link Preview
  • Automatic Email Sharing
  • Basic Visual Activities
  • Universal canvas
  • Presentation Mode

Individual

9

Per month

Features included:

  • 1000+ Professional Templates
  • Basic Collaboration
  • Basic Integrations
  • Security
  • 1 GB Storage
  • Premium templates
  • Premium Visual Activities
  • Unlimited Objects Limit
  • Asana Integration

Team

10

/user

Per month

Features included:

  • Advanced Collaboration
  • Advanced Integrations
  • Basic Easy Admin Controls
  • Security
  • Minimum 3 Users
  • JIRA Integration

Enterprise

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Advanced Data and Automation
  • Advanced Integrations
  • Basic Easy Admin Controls
  • Security
  • SSO
  • Link Expiration
  • Data Refresh Daily
  • Overlay
  • Zapier integration

User opinions about Lucidchart price and value

Value for money rating:

Of 99 reviews that provide robust commentary on Lucidchart's price and value, 56% mention it in a positive light.

Reviewers appreciate Lucidchart's advanced and intuitive diagramming capabilities, extensive template library, and real-time collaboration features. They find the software's different subscription plans adaptable to various company needs and value the ability to link charts with other tools even in the free version. Users think the free version is useful for testing the platform and handling small projects, and some say it offers a cost-effective solution for educational institutions. However, some users report that the free version is very restrictive, allowing only a few documents and limited features, which can be frustrating. They indicate that the paid plans can be relatively expensive, especially for occasional users or those on a tight budget. Some reviewers feel the constant upselling and lack of flexibility in the pricing model are drawbacks. Additionally, users mention issues with billing transparency and the difficulty of canceling subscriptions.

, and

To see what individual users think of Lucidchart's cost and value, check out the review excerpts below.

“The best part about this application is that it is faster than most of the drawing tools available in the market. And you just pay for the tools you use, like the pricing is different for large and small businesses.”
JK

Joseph K.

Software Engineer

“It is an extremely customizable and flexible tool with a lot of integration options. Though it doesn't have many cheaper or smaller plans, however, for enterprise level, this is one of the best diagramming tools available.”
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Shivani S.

Product Owner

“Although Lucidchart offers a free version with limited features, I find the paid plans relatively expensiveCreating very complex and intricate diagrams in Lucidchart can take a significant amount of time and effort.”
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Lilit T.

Team Lead

Lucidchart integrations (74)

Integrations rated by users

We looked at 2,244 user reviews to identify which products are mentioned as Lucidchart integrations and how users feel about them.

Confluence logo
Confluence

Integration rating: 4.5 (15)

Confluence is widely used in project management and most of the time we have to add the architectural diagrams or create the diagrams on page. This integration using addon is super easy to add and use.

The integration with confluence makes it even easier to share and collaborate with everyone and ensure everyone has the information they need

It is great to have a diagram along with the associated detailed document, for ease of readability.

Easily able to embed my LucidChart diagram into our team's Confluence page.

GS

Gaurav S.

Sr. DevOps Engineer

1/4
Jira logo
Jira

Integration rating: 4.3 (12)

The integration with Jira allow us to create issue tracking diagrams for visualizing our process of tracking issues.

This tool is essential for scrum master, project manager, product owner, and product manager to manage a backlog.

Assign tasks to our basic projects when we make our brainstorming and thinking, make the matter deserve

Because it’s a project management workflow tool whilst the other one is a visualisation tool

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Adelia D.

Senior Field Service Engineer

1/4
Google Drive logo
Google Drive

Integration rating: 4.9 (12)

Integration with Google Drive is critical for me as a teacher because it allows me to store and organize my students' work as well as my own.

Easy to link to my Google Drive which hosts all of the charts in PDF format.

Linking information about switches, routers, and other devices on the network

AR

Anonymous R.

Teacher

1/3
Asana logo
Asana

Integration rating: 4.7 (6)

Asana has been helping us to manage our projects and with the integration, it gets easier to create diagrams for our projects.

Assign tasks to our specifc projects when we make our brainstorming and thinking, make the matter deserve

LG

Laura G.

Project Manager

1/2
draw.io logo
draw.io

Integration rating: 4.6 (5)

It's free and easy to use with a lot of flexibility and collaboration and most of our work with it on Google drive

Took my draw.io file and integrated it with LucidChart with ease. The diagram came out looking better than Draw.io.

Ek

Ehab k.

Project Manager

1/2

Integration rating: 4.5 (4)

Once we have integrated MS Teams with Lucidchart, we could view and edit the flowchart diagrams from within the MS Teams app.

The integration allows us to collaborate when creating flowcharts for our team projects.

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Anonymous R.

Product Owner

1/2

Integration rating: 4.0 (4)

Exporting your model from Lucidchart to PowerPoint does not alter the model in anyway in terms of quality and size.

You can't run a meeting without it. Especially if the attendance were all boomers.

SM

Sfiso M.

Engineer in Training

1/2
OneDrive logo
OneDrive

Integration rating: 4.5 (4)

Lucidchart add-on allows to add diagram to any microsoft application such as word, excel, powerpoint, etc.

MF

Muhammad F.

Chief Internal Auditor

Integration rating: 4.3 (4)

Exporting your model from Lucidchart to PowerPoint does not alter the model in anyway in terms of quality and size.

SM

Sfiso M.

Engineer in Training

GitHub logo
GitHub

Integration rating: 4.7 (3)

Github is the most popular web for people who works in technology, so this integration is very important

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Frico S.

Student

Google Docs logo
Google Docs

Integration rating: 4.3 (3)

It allows to save the work in our own domain without it being a non native file

FY

Faz Y.

EMEA Product Manager

AuditBoard logo
AuditBoard

Integration rating: 4.3 (3)

Using flowcharts allows our internal audit team members to share flowcharts easily with control owners and process owners, as well as the external auditors during process discussions.

MB

Meagan B.

Internal Audit

Integration rating: 5.0 (2)

Simplify importing of spreadsheet data that we use to create graphical visualization diagrams.

JM

Joao M.

Spinning Instructor

Quip logo
Quip

Integration rating: 4.5 (2)

It is amazing to be able to edit LucidChart flow diagrams from Quip pages itself, helps and saves a lot of time

AF

Analia F.

Ssr. QA Tester

Integration rating: 4.5 (2)

Allow us to facilitate abd streamline our sales activities allowing us to close more deals.

VM

Valentina M.

Sales and Marketing Manager

Integration rating: 4.0 (1)

You can save and access your Lucidchart files from Microsoft SharePoint library.

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Anonymous R.

Product Owner

Integration rating: 4.0 (1)

Let us add LucidChart docs to meeting invitations while creating calendar of events

PS

Pereira S.

Informatics Engineer

Integration rating: 5.0 (1)

My place of business uses Google Drive collaboration so being able to add LucidCharts to presentations using an add-on is a great feature.

KM

Karma M.

Special Education Teacher

OneLogin logo
OneLogin

Integration rating: 5.0 (2)

Lucidchart customer support

What do users say about Lucidchart customer support?

Customer support rating:

We analyzed 34 verified user reviews to identify positive and negative aspects of Lucidchart customer support.

A number of users highlight Lucidchart's customer support as responsive, helpful, and quick to resolve issues.

A portion of users report difficulties reaching support, slow responses, and limited contact options like no phone or chat.

Support options

Email/help desk
Chat
Knowledge base
Faqs/forum
Phone support

Training options

Webinars
Videos
Documentation
Live online
In person

To see what individual users say about Lucidchart's customer support, check out the review snippets below.

“The customer support offered by Lucidchart is exceptional, always ready to assist and provide timely solutions to any queries or issues.”

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Joseph M.

Senior Engineer

“Their customer service is active and vibrant and responds to your concerns immediately.”

AJ

Anil J.

Senior Application Developer

“Receiving support was a little difficult as I had to explain user issues in great detail for them to even understand what problem I was having.”

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Griffin G.

HR Director

Lucidchart FAQs

Q. What type of pricing plans does Lucidchart offer?

Lucidchart has the following pricing plans:
Starting from: $9.00/month
Pricing model: Free, Subscription
Free Trial: Available


Q. What is Lucidchart used for?

Lucidchart is a cloud-based diagramming platform that enables professional teams to create and collaborate on a wide range of diagrams and visual representations of complex information. It supports flowcharts, organizational charts, network diagrams, wireframes and process documentation for engineering, project management, product design, IT and operational frameworks. The software promotes alignment across distributed teams by providing a shared environment for ideation and execution. The platform offers an extensive library of prebuilt templates and customizable shapes that can be arranged through an intuitive drag and drop interface. Real time collaboration features allow multiple contributors to edit diagrams simultaneously, with integrated commenting and feedback channels to facilitate clear communication. Advanced data linking connects diagrams to live data sources for dynamic visualization, while version control preserves diagram history and enables restoration of earlier iterations. Native AI powered functionality generates polished diagrams from text prompts to streamline creation workflows. Lucidchart includes presentation mode and flexible export options in common image and document formats. Security features enable fine-grained permission settings and administrative controls to safeguard sensitive information, and custom branding options ensure diagrams reflect organizational standards. The platform integrates with popular productivity and collaboration tools such as Google Workspace, Microsoft Office, Slack, Jira and Confluence, and supports custom integrations through its API for seamless data exchange with proprietary systems. Accessible via any modern web browser without installation requirements, Lucidchart extends its reach through mobile applications for iOS and Android devices. Its scalable architecture accommodates individual users, small teams and large enterprises, providing consistent functionality across diverse use cases and technical environments.


Q. What are the benefits of using Lucidchart?

  • Supports a wide range of diagram types for engineering, project management, product design, IT, and business operations.
  • Enables continuous collaboration, allowing teams to move seamlessly from brainstorming to execution.
  • Integrates with popular apps to streamline meetings, documentation, and workflow processes.
  • Offers AI-based features that transform text prompts into polished diagrams for faster iteration.
  • Helps teams visualize and clarify complex ideas, systems, and processes to improve alignment.


  • Q. Who are the typical users of Lucidchart?

    Lucidchart has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does Lucidchart support?

    Lucidchart supports the following languages:
    Dutch, English, French, German, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish


    Q. Does Lucidchart support mobile devices?

    Lucidchart supports the following devices:
    Android, iPad, iPhone


    Q. Does Lucidchart offer an API?

    Yes, Lucidchart has an API available for use.


    Q. What other apps does Lucidchart integrate with?

    Lucidchart integrates with the following applications:
    Microsoft SharePoint, Jive, Zight, GitHub, draw.io, Dropbox Business, Jira, Quickbase, AuditBoard, Google Classroom, Microsoft PowerPoint, Microsoft Azure, Quip, Zapier, Zoho Connect, Google Docs, OneDrive, Google Workspace, Google Drive, Box, Craft.io, Amazon EC2, Microsoft Teams, Orbus, Zoho Cliq, Google Slides, BambooHR, Salesforce Sales Cloud, OneLogin, Okta, Slack, Microsoft 365, ProcessMaker, Nuclino, OmniGraffle, Google Cloud, ServiceNow, Confluence, Dropbox Paper, Gliffy, SAP LeanIX, Google Calendar, Asana, Notion, Nextpond, UVexplorer, Figma, Google Sheets, Microsoft Word, Visio, Microsoft Excel


    Q. What level of support does Lucidchart offer?

    Lucidchart offers the following support options:
    Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, Phone Support

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