Workato Pricing Plan & Cost Guide

Workato

Better Integrations through Intelligent Automations

4.68/5 (31 reviews)

Workato Pricing

Starting from: $10000.00/year

Pricing model: Subscription

Free Trial: Available

BASE WORKSPACE (REQUIRED):
- $10,000 per year
- Unlimited apps
- Unlimited tasks & jobs
- Unlimited connections
- Unlimited users


RECIPE PACK ADD-ONS:
- Pricing based on volume
- Buy recipes individually or in packs
- Packs come in sizes of 10, 25, 50, and 100
- Access 400,000+ pre-built recipes

For the complete list of plans, visit https://www.workato.com/pricing

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Workato Pricing Reviews

Pros
  • Price is awesome for us non-profit. I shared with them some improvements, and there was some adjustments at the beginning but overall it is totally worth it.Verified ReviewerRead the full review
  • I think Workato has great potential. It seems like their needs to be better guides and walkthroughs for each App integration.Paul M.Read the full review
  • Easy to use, very intuitive user interface, and so far 100% reliable with great exception reporting.Michael K.Read the full review
Cons
  • The biggest challenge I have had working with Workato has been trying to figure out why an error has occurred.Russell H.Read the full review
  • Pricing / Plans lack any real sense of transparency.Blake H.Read the full review
  • Able to do more than alternatives, it you’ll pay for it.Brian G.Read the full review
100%
recommended this to a friend or a colleague

5 reviewers had the following to say about Workato's pricing:

Brian G.

Great middleware at a steep price

Used monthly for less than 6 months
Reviewed 2019-12-31
Review Source: Capterra

Able to do more than alternatives, it you’ll pay for it

Pros
Wide range of integrations. More encompassing than alternative middleware. Recipes require some configuration and know how

Cons
Price. Very steep, as the license cost was more expensive than crm cost. Most likely out of the question for non profits

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Anonymous

The tool I was looking for!

Used daily for 1-2 years
Reviewed 2017-08-31
Review Source: GetApp

Pros
I'm a huge google fan but sometimes not everything was linked with other programs. Workato came to my rescue! Now almost seemlessly everything is synchronized. I no longer need to manually update several databases. Price is awesome for us non-profit. I shared with them some improvements, and there was some adjustments at the beginning but overall it is totally worth it!

Cons
Some tips could be shared when creating a specific recipe. for example; don't share your google sheet with too many people or the recipe won't work. Or Don't delete a line or the recipe will not work for the next registration,...

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Blake H.

Great Product If You Know What You're Doing

Used daily for 1-2 years
Reviewed 2017-03-07
Review Source: GetApp

As a consultant, I use Workato both in my own business and in multiple clients' accounts. I began using Workato because QuickBase promoted them as the preferred integrator when Intuit announced the sale of QuickBase. While they have a large number of pre-built connectors as well as the ability to setup HTTP calls, the process of building Recipes has an extreme learning curve, especially coming from a service like ItDuzzit. Additionally, the team often releases new or beta connectors without first having any supporting documentation, other than the connector's marketing page. Overall, they have a good product, but they seriously need to review their release process and the setup of their support portal.

Pros
Lots of pre-built connectors. Chat agents are generally very quick to respond.

Cons
Extreme learning curve - especially difficult if a user does not have any programming background. Support documentation is often lacking - especially for new connectors. When documentation is provided, the content is often very thin and is typically mostly text, with few reference images. Support portal provides no way to go back to your Recipe interface. Support Tickets can sometimes take 2 - 3 days for a response. Support Tickets have an internal "Priority", but no way for users to identify their own level of Urgency. From what I can tell, ALL tickets are given an initial Priority of "Low". Pricing / Plans lack any real sense of transparency. While the main pages tell users that Integrations are divided up into "Base" and "Professional" apps, you have to search through the Support Portal documents in order to find any comprehensive list of "Base" and "Professional" and there is no document that does a side-by-side comparison of the various Plans. And, if you look at the QuickBase plans, the apps are referred to as "Tier 1" and "Tier 2" vs "Base" or "Professional". Recipe logs only show information related to the last row of data processed. No way to see a "schedule" of active Recipe's.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Brad E.

An essential part of any business' systems

Used daily for 6-12 months
Reviewed 2017-01-03
Review Source: GetApp

My company is a contracting business in the energy efficiency industry with 20+ employees and $2-3M in annual revenue. Workato has transformed how our business operates by enabling us to automate what once was time-consuming, error-prone manual processes. Using the automation of Workato recipes has enabled us to save money by getting more production out of the staff we have and prevented us from having to hire new employees or contractors as the company has grown. Those costs savings have greatly exceeded the cost of Workato.

Pros
The feature set and robustness of Workato is second to none. The breadth of customization that Workato allows in such a simple UI is truly remarkable and let's business operators without coding experience create complex integrations that would have cost us tens of thousands of dollars in custom development work. Workato blows other out-of-the-box integrations out of the water.

Cons
Getting our Workato recipes running with the level of detail and granularity of our business processes required a steep learning curve. The basics of the software are easy to learn, but learning how to use formulas and other more complex features required a good amount of trial and error. When errors occur withing recipes, debugging them can be challenging, particularly given that errors are most often returned by the API of one of the software that Workato is connected to rather than Workato itself.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Leo D D.

Great Product - Fantastic Customer Service

Used daily for less than 6 months
Reviewed 2016-10-19
Review Source: GetApp

We were looking for product that would get us up and running quickly with an integration between SalesForce and Quickbooks. Bryant and Maria stepped us through the set up process immediately and had us up and running within 24 hours of first contact but most importantly they taught us how to create recipes for integration so as our needs grow we can do the work ourselves - an extremely flexible tool. As an added bonus Bryant and Maria showed us how we could use Workauto to develop work flows between a ton of Apps other than SalesForce and Quickbooks - as a start up this will be invaluable as we grow. Fantastic value for the money.

Pros
Customer support could not be beat. A joy to work with. We actually enjoyed the process and the product performs as promised. All software should be as good as Workauto.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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