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Cinch Logo

A combined customer data and marketing automation platform.

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Cinch - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: August 2025

Cinch overview

What is Cinch?

Cinch is a marketing automation platform—built on an enterprise-level customer data platform. Why does that matter? Because the success of your marketing communications rests on the power of your customer database. If you have outdated or duplicated contacts slowing down your system, it shows in your marketing performance.

Built from the ground up to support multi-location businesses, Cinch specializes in local business marketing and data science. With a strong focus on customer retention, Cinch keeps your customers engaged throughout the buying process with robust automated journeys. Choose from a library of industry-specific templates or create a custom masterpiece.

Headquartered in Draper, Utah, Cinch also offers lighter versions of its software for small-business leaders ready to boost revenue growth via customer retention strategies.

Key benefits of using Cinch

• Marketing enablement tools to help manage customers, and get to understand them better in order to market more efficiently.

• Patented customer value segmenting process to reduce marketing waste and get more of the right customers back to the business.

• Increase customer spend through targeted and personalized marketing at the right time.

Starting price


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Cinch’s user interface

Ease of use rating:

Cinch reviews

Overall rating

5.0

/5

5

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10
Rating distribution

5

4

3

2

1

5

0

0

0

0

Cinch's key features

Most critical features, based on insights from Cinch users:

Segmentation
Social marketing
A/B testing
Drip campaigns
Third-Party integrations
Multi-Channel marketing

All Cinch features

Features rating:

Activity dashboard
Advertising management
Alerts/Notifications
API
Audience targeting
Behavior tracking
Behavioral analytics
Campaign analytics
Campaign management
Campaign planning
Campaign Segmentation
Channel management
Communication management
Contact database
Cross channel attribution
Customer activity tracking
Customer database
Customer experience management
Customer journey mapping
Customer profiles
Customer segmentation
Customizable ctas
Customizable templates
Data import/export
Data integration
Dynamic content
Email management
Email marketing
Email tracking
Engagement tracking
Event triggered actions
Landing pages/web forms
Lead management
Marketing automation
Multi-Campaign
Multi-Channel communication
Multi-Channel distribution
Multi-Touch attribution
Multiple data sources
Negative feedback management
Performance metrics
Personalization
Predictive analytics
Predictive modeling
Real-Time analytics
Real-Time data
Reporting & statistics
Reporting/Analytics
Review monitoring
Review request
ROI tracking
Sales analytics
Search marketing
Surveys & feedback
Template management
Visual analytics

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Cinch pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Cinch price and value

Value for money rating:

Cinch integrations (20)

Integrations rated by users

We looked at 5 user reviews to identify which products are mentioned as Cinch integrations and how users feel about them.

FieldRoutes logo
FieldRoutes

Integration rating: 2.0 (1)

Cinch support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Chat
Email/Help Desk
Phone Support

Training options

Documentation
Webinars
Live Online

Cinch FAQs

Q. What type of pricing plans does Cinch offer?

Cinch has the following pricing plans:
Pricing model: Subscription

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Q. Who are the typical users of Cinch?

Cinch has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Cinch support?

Cinch supports the following languages:
English


Q. Does Cinch offer an API?

Yes, Cinch has an API available for use.


Q. What other apps does Cinch integrate with?

Cinch integrates with the following applications:
WooCommerce, Shopmonkey, Aircall, PestPac, Shop-Ware, Zapier, Pipedrive, AutoVitals, Briostack, CallTools, RO Writer, Mindbody, Google Ads Creator, Google Ads, Tekmetric, Meta for Business, FieldRoutes, Autodata Platform, AutoOps, Shopify


Q. What level of support does Cinch offer?

Cinch offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support

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