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Sender
Email campaign creation, delivery & analysis platform
(5)
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Reviews by rating
Constant Contact
HubSpot Marketing Hub
Customer.io
Recommended
Baha H.
Partner
E-Learning, 1-10 employees
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Transcript
Baha: My name is Baha and I work with two organizations. One is a small consulting practice my wife and...
Davide C.
Music, self-employed
Used monthly for less than 6 months
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Overall it is a good alternative, for small business
it's more affordable than other providers, you can send for free up to 2500 subscribers, plans are cheaper, pay as you go option
template builder, resend option to unopened mail unavailable for free
Frank C.
Fine Art, self-employed
Used monthly for 1-2 years
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Sender is a great tool for artists and ecomcerce, however, the service I use to sell my art now has an email sending tool. But with Sender you get more bang for you buck in comparison.
It is quick to use. You can login and send an full designed email in minutes, or spend all day to tweak it, either way there are less steps to the process and it's not a large learning curve like MailChimp.
You have to put each paragraph in a separate text box, otherwise the subscriber may see them spaced differently in their inbox.
Valery G.
Music, self-employed
Used daily for 6-12 months
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The only problem that I am meeting is your talk in English.
The logo of the software is wonderful and will done.
It takes too much time to send things to your partner.
Ciprian N.
Alternative Medicine, self-employed
Used weekly for less than 6 months
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The experience was very good.
It was easy to use and the speed of sending mails was great. The reports were very good also.
No cons, as I said, it was easy to use and effective.
Adam H.
Marketing and Advertising, 1-10 employees
Used monthly for 1-2 years
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Sender was used to get my business off the ground. It was a great tool to use when first starting out and is a great option for any small business looking to start emailing their contacts or creating a newsletter.
Sender has helped my business get off the ground by allowing me to create web forms to capture information for potential clients and segmenting them into specific lists to automate email campaigns.
The automation took some time to learn compared to other softwares, but once you learn the different work arounds it is easy to duplicate.
Cemil Y.
Financial Services, 11-50 employees
Used weekly for less than 6 months
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My favorite email marketing app, it's cheap, reliable, and user friendly.
A flawless and inexpensive app that does exactly its job. I didn't have a problem, I'm happy.
Deniz D.
Computer Software, 1-10 employees
Used monthly for 1-2 years
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Simplicity. Other email automation tools have lots of unnecessary features and these are just caused confusing people mind.
Customer support and ''how to use'' video guides not enough.
florence d.
Arts and Crafts, self-employed
Used monthly for 6-12 months
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I always get immediate customer assistance whenever I need some. That's a huge bonus.
I like that it's so easy to use. In just a few min I can create a newsletter that will be appealing and fun.
Nothing in particular, I like it as it is.
Jonathan m.
Human Resources, 1-10 employees
Used daily for less than 6 months
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I mainly chose Sender based on price compared to other competitors but am very happy with the features and how easy it is to use. It does everything I need and for a lot less than other companies.
Yet to find one as I have only recently started using it.
Markus A.
Entertainment, 1-10 employees
Used daily for less than 6 months
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Our main objective is solved - we got reliable email marketing tool which delivers our messages to our subscribers fine. Secondly, great customer support helps us to solve ongoing issues, provides useful advices when and if needed. Overall, Sender is great solution for very reasonable price.
Briefly, the best feature of Sender, we love and appreciate the most, is that it can deliver your messages into subscribers inboxes. Moreover, customer support is super helpful here - all issues are solved fast and, most importantly, via live chat. It makes problem-solving very efficient in comparison with other email marketing tools which mostly offers email support only. Unboarding process was very smooth and easy, it did not create any additional headaches or consumed too much time during the set up of our campaigns. Also, based on past experiences, we can say that Sender is not too expensive and it pays back well for what you spend.
Generally, I do not see any significant drawbacks but few small upgrades could enrich the experience. Overall reporting/analytics could be slightly more informative. Currently, reporting per campaign and/or transactional email works fine but some overall reporting features would be useful too which would sum up performance of campaigns for a specific period, segment, etc. Then, segmentation based on subscribers' activity in transactional emails would be helpful as well. At this moment, I solve the latter with some automation rules.
Jovis S.
Primary/Secondary Education, self-employed
Used weekly for less than 6 months
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I'm very satisfied and thankful.
Sender offers FREE use of all their features! I first tried Mailchimp and got used to making email templates and campaigns there. Sender was not far off and transitioning to it was really easy when making e-mails. I made the decision to use Sender because Mailchimp (or any other that I tried) isn't offering free automation. In Sender, that's free too and with great ease of use (much like Mailchimp). Importing contacts was not at all hard. So I really think Sender has a very competitive set of features at no cost! (For limited recipients and sent emails)
Sender is best used in a computer browser. So if I have to check something with my phone, I find that the UI is not yet mobile friendly. However, I work around that by modifying the browser to look like its desktop site and it's fine.
Alyce C.
Civic & Social Organization, 1-10 employees
Used monthly for less than 6 months
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The price is right! This service has a wonderful price for the features included. For a small nonprofit, we were not willing to pay upwards of $50 per month to expand our contact list over 1000 people. Other than a few missing features, it offers almost everything you would find at a competitor. The campaign designer is simple to use and offers lots of opportunities for customization. I also find that the support team is VERY helpful and responsive. Overall, I love this product and I hope the Sender team continues to add features!
There are a few minor features missing that would improve our experience with the product, including: - The ability to send test emails to a list (rather than just a single person at a time) - The ability to add a note to send with a test email - The ability to add a "Share Campaign with a Friend" button comparable to Mailchimp's share feature - An easily accessible link to the browser version of a campaign, even after the campaign is sent - The ability to insert a video into the body of an email with a "play" button (currently, videos are automatically changed to gifs and will play when the email is opened)
Adebimpe D.
Design, self-employed
Used weekly for less than 6 months
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9 out of 10
I love the quick response of the company team and their assistance in solving inquiries and issues. Thanks to [SENSITIVE CONTENT] who help me solve my automation issue tonight, who even went the extra mile too. Thank you
I don't seem to have one at the moment as I currently enjoying the software and the customer service
Kimberly H.
Information Technology and Services, self-employed
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Very good, I was testing the product for my client who will be looking at Sender soon to see if they want to use it. I think this is a good product and will recommend it to other clients considering the cost and features, it's worth it. Support was really great about chatting with me and answering all my questions. I love to test support before purchasing a product.
You can create a spreadsheet with the Date you want the email sent to each person and set a trigger to send that email to that person on that date. You can do it with other services as Birthday Reminders. I like I could do this with a date with a trigger I wanted to set up. That date could be updated as needed. With other services, you could send a birthday reminder but then you had no other date you could work with. It had great support.
They needed a blank email template. I had to pick a premade email template then delete everything in it.
Farukh S.
Internet, 11-50 employees
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User friendly and good support from Sender team
Integration of social media accounts could be better
Lucy S.
Retail, self-employed
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I started using sender following a number of good reviews. And they weren't wrong! so user friendly as i Have ZERO experience with this kind of thing. Support team are UNREAL! They have solved every issue for me and they are so prompt and friendly. [SENSITIVE CONTENT] have been amazing!
Everything! All automated and campaign emails
Nothing so far - everything I have used has been great
Yvonne R.
Health, Wellness and Fitness, 11-50 employees
Used other for 1-2 years
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It helped us to reach all of our clients fast and easy. It is very easy to use.
user friendly, lots of funktionalities, great customer service who can solve problems in 2 seconds.
There is nothing. It is easy to use and you can see that they work on the app constantly to make it better.
Michael W.
Arts and Crafts, self-employed
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Today is the second day I can't.
Cost vs features You have automationsss.
Doesn't seem to have good videos (with talking explanations).
Marie-Lise V.
Publishing, self-employed
Used weekly for less than 6 months
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Very easy to install and great customer support.
I hope the landing page-feature will be live soon
Pempho K.
Information Services, 1-10 employees
Used daily for less than 6 months
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Awesome customer experience, I was coming from Sendinblue, where I had an issue. Sender really showed me the value of live chat help and service. Also it didn't feel like the person was just sticking to a script, they tried to understand my issue and explain.
ease of use, features and ease of setting up
I wish they had starter templates for their automations
Adina Z.
E-Learning, 1-10 employees
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/
[SENSITIVE CONTENT HIDDEN] helped me verify my email, we had an issue with code, and he did a great and fast job. [SENSITIVE CONTENT HIDDEN] is rockstar. Thanks a lot
I'm just starting out with sender, but I love your customer support
Ms. Beth F.
E-Learning, 11-50 employees
Used daily for less than 6 months
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I set up a sequence of emails to employees, they automatically get added to a list. Made my job easier - all employees are informed about company events, like parties, workshops and training. Email insights are brilliant. Can keep track of who opens the emails and such.
The simplicity approach blows my mind. No unneeded utility. The learning curve isn’t steep. it's perfect for me
No suggestions or complaints. Enough power under the hood for me. they are actually concern about our need.
Milad N.
Education Management, 1-10 employees
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easy to use
This service is very easy to use, and they have very kindly support team.
sender. net have not mobile app like mailchimp, also notify in my phone.
Christian M.
Civic & Social Organization, self-employed
Used weekly for less than 6 months
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I have been using Sender to circulate a weekly newsletter to some 1300 addressees. We are a non-profit, with no budget, so I chose the free version. Yet, when I needed advice on my first mailing, I received an immediate, clear, detailed assistance by chat. The help I needed was really due to my incompetence in all IT things, for I realised after the first mailings that navigating the site is easy....
Prompt assistance by chat, ease of use,
My requirements are limited, and I see nothing would improve my experience
Marcelo F.
Information Technology and Services, 201-500 employees
Used daily for less than 6 months
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It is an agile and easy to use tool. Good organization of the shipments, being able to set the week in advance.
I had a problem updating the subscriber lists, but was quickly resolved by technical support. Also, it would be very helpful to have more facility to generate new custom designs.