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Zoho Social
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Social media marketing for growing businesses
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Zoho Social - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
Zoho Social overview


Based on 3382 verified user reviews
What is Zoho Social?
Zoho Social is a social media marketing program with key features that include post scheduling, social media integration, automated publishing, multi-account management, content management, reporting/analytics, and more.
Who uses Zoho Social?
Reviews for Zoho Social come from a wide variety of industries, including marketing and advertising (15% of reviewers), information technology and services (7%), and education management (4%). The most frequent use case for Zoho Social cited by reviewers is social media marketing (55% of reviewers).
What do users say about Zoho Social pricing?
Most reviewers indicate that Zoho Social delivers strong value for money, with affordable pricing, a free trial, and useful features for small businesses. However, some users report steep price jumps and limited advanced features in lower-tier plans.
What are the most popular integrations for Zoho Social?
The Zoho Social integrations most frequently cited by reviewers are: Instagram (a social networking product rated 4.8 out of 5 for its integration with Zoho Social), Meta for Business (a social media marketing product, 4.8), and Zoho CRM (a CRM product, 4.6).
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Social Media Scheduling
Social Media Management
Engagement and Audience Insights
Account Management
Security and Access Control
Limited interaction and notification controls
Zoho Social’s user interface
Zoho Social pros, cons and reviews insights


To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.5
Ease of use
4.7
Customer support
4.5
Reviews sentiment
What do users say about Zoho Social?
Zoho Social is a social media marketing program with key features that include post scheduling, social media integration, automated publishing, multi-account management, content management, reporting/analytics, and more.
Select to learn more
Who uses Zoho Social?
Based on 3,382 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Zoho Social's key features
GetApp's analysis of 207 verified user reviews collected between July 2021 and January 2025 identifies Zoho Social's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Zoho Social's post scheduling capabilities for allowing them to plan and schedule social media content in advance. They find it helpful for maintaining consistency across multiple platforms and saving time. Users highlight the visual simplicity and user-friendly interface, as well as the ability to edit or delete scheduled posts. They also value capabilities like SmartQ for optimal posting times and integration with tools like Canva. However, some users mention limitations with Instagram stories and reels. Of the 128 Zoho Social users who gave detailed accounts of their use of Post Scheduling, 96% rated this feature as important or highly important.

Gouthami K.
Marketing executive
Tessa J.
Concept Artist
Users report that Zoho Social's social media integration is valuable for managing multiple platforms from a single dashboard. They appreciate the seamless integration with major platforms like Facebook, Instagram, Twitter, LinkedIn, YouTube, TikTok, and Pinterest. Reviewers find it time-saving and efficient for centralized management and consistent content publishing. They also mention the ease of connecting accounts and the ability to track engagement and performance across different channels. Some users wish for more app integrations and better support for multiple pages per network. Of the 62 Zoho Social users who gave detailed accounts of their use of Social Media Integration, 95% rated this feature as important or highly important.

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Shane O.
CEO
Hajira M.
Digital marketing
Reviewers indicate that Zoho Social's automated publishing feature helps maintain a consistent social media presence by scheduling posts in advance. They find it time-saving and efficient, allowing them to focus on other tasks while ensuring steady content flow. Users appreciate the SmartQ capability for optimal posting times and the ability to publish on multiple platforms simultaneously. However, some mention the need for manual intervention for Instagram posts and limitations with multi-image posts. Of the 86 Zoho Social users who gave detailed accounts of their use of Automated Publishing, 93% rated this feature as important or highly important.

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Dinesh g.
Digital marketing coordinator

Lucy A.
Maine Coon Breeder
Users report that Zoho Social's multi-account management is beneficial for handling multiple social media accounts from a single platform. They appreciate the centralized control, which saves time and streamlines workflows. Reviewers find it particularly useful for teams and agencies managing multiple clients or brands, allowing for effective collaboration and task assignment. They also mention the ease of switching between accounts and the ability to manage different divisions or regions. Some users note limitations with the number of accounts per network. Of the 72 Zoho Social users who gave detailed accounts of their use of Multi-Account Management, 92% rated this feature as important or highly important.
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Shivani R.
Conveyancing Executive
Anthony C.
Entrepreneur
Reviewers highlight Zoho Social's content management capabilities for organizing and scheduling social media posts. They appreciate the drag-and-drop interface, content calendar, and integration with tools like Canva and AI-enabled content development. Users find it helpful for planning and categorizing content, ensuring consistent posting, and collaborating with team members. They also value the ability to edit or delete posts after publishing. Some users mention the need for capabilities like reposting and recurring posts. Of the 62 Zoho Social users who gave detailed accounts of their use of Content Management, 90% rated this feature as important or highly important.


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amr t.
pharmacist

Will O.
Managing Partner
Users report that Zoho Social's reporting and analytics feature provides valuable insights into social media performance. They appreciate the pre-built dashboards, real-time metrics, and the ability to track key metrics like likes, comments, and shares. Reviewers find it helpful for evaluating ROI, analyzing competitor performance, and making informed decisions. They also mention the ease of exporting reports and customizing metrics. Some users feel that the analytics could be more robust and detailed. Of the 65 Zoho Social users who gave detailed accounts of their use of Reporting/Analytics, 88% rated this feature as important or highly important.

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Mehandi I.
Sales & Marketing Automation Specialist
Joseph M.
Managing Director
All Zoho Social features
Features rating:
Zoho Social awards
Zoho Social alternatives
Zoho Social pricing
Pricing plans
Pricing details:
User opinions about Zoho Social price and value
Value for money rating:
Of 538 reviews that provide robust commentary on Zoho Social's price and value, 79% mention it in a positive light.
Most reviewers indicate that Zoho Social offers strong value for money, especially compared to other social media management tools. They appreciate the affordable pricing, free trial period, and the availability of a free plan, which allows users to test features without upfront commitment. Users think the platform provides a wide range of functionalities, including scheduling, analytics, and integration with other Zoho products, at a lower cost than many competitors. Most users consider Zoho Social particularly cost-effective for managing multiple accounts or brands, and they highlight that it enables small businesses and freelancers to access features typically reserved for higher-priced platforms. Reviewers appreciate that the platform’s plans include essential tools for social media management without requiring additional purchases for each feature.
However, some users report that the cost increases significantly when managing multiple brands or adding team members, making higher-tier plans less accessible for small businesses or freelancers. Some reviewers feel that the pricing structure forces them to pay for features or users they do not need, and they find the jump between plan tiers too steep. Users say that certain advanced features are only available in expensive plans, and the free version is limited in functionality. Some reviewers find the lack of flexible, intermediate pricing options and the cost of add-ons or integrations to be drawbacks.
, and
To see what individual users think of Zoho Social's cost and value, check out the review excerpts below.
Zoho Social integrations (12)
Integrations rated by users
We looked at 3,382 user reviews to identify which products are mentioned as Zoho Social integrations and how users feel about them.
Integration rating: 4.5 (37)
“Engagement and Monitoring:- Zoho Social allows you to monitor and engage with your Instagram audience. You can view and respond to comments on your Instagram posts, track brand mentions, and engage in conversations to build relationships with your followers.”
“Since my business is very visual, being able to tie Facebook, Instagram, And all of my other social accounts means everything to me.”
“This is one of the social media platforms where we are actively posting, scheduling our postst through Zoho Social.”
Hajira M.
Digital marketing
Integration rating: 4.6 (26)
“Being from the same developer, Zoho Social and CRM go well and help us integrate our leads and other data integration.”
“Easy to aggregate reports to department heads and maintain performance records for future use”
Binita K.
Founding President
Integration rating: 4.7 (20)
“Managing our leads interactions and marketing content on our Meta social pages.”
“There are frustrations, but it works. Meta does not make this process easier.”
Lars W.
Sales and Strategic Partnership VP
Integration rating: 4.7 (23)
“ Zoho Social provides analytics and reporting features for LinkedIn. You can track key metrics such as post performance, follower growth, engagement rates, and reach. These insights help you evaluate the effectiveness of your LinkedIn strategy and make data-driven decisions to optimize your efforts.”
Hajira M.
Digital marketing
Integration rating: 4.6 (18)
“This is one of the social media platforms where we are actively posting, scheduling our postst through Zoho Social.”

Mehandi I.
Sales & Marketing Automation Specialist
Integration rating: 4.5 (2)
Zoho Social customer support
What do users say about Zoho Social customer support?
Customer support rating:
We analyzed 106 verified user reviews to identify positive and negative aspects of Zoho Social customer support.
Widespread user sentiment highlights fast, friendly, and helpful responses from Zoho Social's customer support team.
A number of users appreciate that their queries are addressed within 24 hours and issues are resolved efficiently.
Multiple users note that support is accessible through various channels and staff are knowledgeable and professional.
A small group of reviewers report slow response times, difficulty reaching live representatives, and inconsistent support quality.
Support options
Training options
To see what individual users say about Zoho Social's customer support, check out the review snippets below.
“I have had one issue to report, and one "wishlist" item I've submitted through the app, and both were answered within 24 hours, so customer service with Zoho is first-class. ”
Susanna S.
Blogger
“The customer support has a real good response time and ability of problem solving in case i faced any. ”

Ramy M.
Head of Digital Marketing
“Lastly, while Zoho Social does offer support options like email and phone support, I've found that the response times can be slow at times, and it can be difficult to get issues resolved in a timely manner.”
Olanya J.
Digital Media Specialist
Zoho Social FAQs
Zoho Social has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
These products have better value for money
Q. What is Zoho Social used for?
Zoho Social helps marketers in small to large organizations to grow the social media presence of their brand with actionable insights focused on content and engagement. Zoho Social provides marketers with pre-publishing insights based on the engagement level of previous posts and the activity of their audience. Zoho Social even goes a step ahead to shows users the percentage of their audience that’s likely to see their post now, suggests the next best time to post and lets them schedule a post to go out at the same time of the day in different time-zones. Zoho Social's real-time monitoring dashboard helps marketing teams listen to what’s being said about their brand. Users can search and track a keyword; and respond when they need to. Instant notifications ensure quick reactions and guarantee that no relevant conversations are missed. Within Zoho Social, numbers are included as a value add, around publishing and listening features. A dedicated reports tab provides social-network-specific statistics and detailed analytics enabling users to understand more about their audience and how people engage with their content.
Q. What are the benefits of using Zoho Social?
- Publish and schedule an unlimited number of posts (even on the free plan!)
- Track how your posts are performing and figure out what works best for your audience with detailed stats available for every post you publish
- Understand your audience, and measure and improve the impact of your content with in-depth visual reports and analytics.
- Collaborate with your team to come up with ideas for new posts, compare the performance of existing posts, talk about people who engage with your brand and discuss how to respond to incoming posts.
- Stay on top of your brand mentions and publish new content, even while you're on the move with our free mobile apps available on iOS and Android.
Q. What languages does Zoho Social support?
Zoho Social supports the following languages:
English, French, German, Italian, Japanese, Portuguese, Spanish
Q. Does Zoho Social support mobile devices?
Zoho Social supports the following devices:
Android, iPad, iPhone
Q. Does Zoho Social offer an API?
No, Zoho Social does not have an API available.
Q. What level of support does Zoho Social offer?
Zoho Social offers the following support options:
FAQs/Forum, Chat, Email/Help Desk, Knowledge Base
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