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ZoomInfo Sales
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Lead generation and buyer intent data for B2B organizations
Table of Contents



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ZoomInfo Sales - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
ZoomInfo Sales overview



Based on 317 verified user reviews
What is ZoomInfo Sales?
ZoomInfo Sales is a lead generation solution with key features that include data import/export, a contact database, lead capture, and more.
Who uses ZoomInfo Sales?
By industry, ZoomInfo Sales reviewers are most commonly professionals in computer software (21%). The most frequent use case cited by reviewers is lead generation (78%).
What do users say about ZoomInfo Sales pricing?
Some users report that ZoomInfo Sales offers good value for money due to business growth and data quality, and reviewers appreciate free trials. However, some reviewers feel pricing is confusing, expensive, and restrictive, especially for small businesses.
What are the most popular integrations for ZoomInfo Sales?
The ZoomInfo Sales integrations most frequently cited by reviewers are: Salesforce Sales Cloud (a CRM product rated 4.8 out of 5 for its integration with ZoomInfo Sales) and HubSpot CRM (a CRM product, 4.8).
Starting price
Pros & Cons
Data Accuracy
Contact Information
Lead Contact Information
Sales Teams
Pricing
High and rigid pricing
ZoomInfo Sales’s user interface
ZoomInfo Sales pros, cons and reviews insights



To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.6
Features
4.3
Ease of use
4.3
Customer support
3.8
Reviews sentiment
What do users say about ZoomInfo Sales?
ZoomInfo Sales is a lead generation solution with key features that include data import/export, a contact database, lead capture, and more.
Select to learn more
Who uses ZoomInfo Sales?
Based on 317 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
ZoomInfo Sales's key features
GetApp's analysis of 63 verified user reviews collected between July 2021 and December 2024 identifies ZoomInfo Sales' most critical features and summarizes user sentiment about those features.
Reviewers appreciate ZoomInfo Sales' data import/export capabilities. They find it easy to export data to CRM systems like Salesforce and HubSpot, and mention smooth integration with these platforms. Users report the ability to upload custom lists and export data to spreadsheets. However, they note limitations on data export, issues with duplicate records, and occasional inaccuracies in exported contacts. They also mention that exporting data counts against monthly credits, which can be frustrating. Of the 22 ZoomInfo Sales users who gave detailed accounts of their use of Data Import/Export, 95% rated this feature as important or highly important.

Chandan D.
Marketing operations

Erik V.
Sr. Manager, Strategic Development
Reviewers indicate that ZoomInfo Sales' contact database is extensive and valuable for prospecting. They highlight the variety of leads across different industries and regions, though they feel the database is more accurate for the US region and needs improvement in APAC and EMEA. Users appreciate the up-to-date contact information, including valid mobile and email contacts, but some mention occasional inaccuracies and outdated information. They find it helpful for managing customer relationships and generating leads. Of the 27 ZoomInfo Sales users who gave detailed accounts of their use of Contact Database, 89% rated this feature as important or highly important.

See related user reviews

Ajit P.
Sales Intelligence Executive
Selena Q.
BDR
Users report that ZoomInfo Sales' lead capture capabilities are useful for identifying and targeting prospects. They mention the Web Sight capability, which captures contacts from website visitors, and appreciate the integration with CRMs like HubSpot. Reviewers find the tool effective for obtaining accurate contact information, though some note inconsistencies in lead accuracy and effectiveness. They value the daily updates and the ability to set up targeted prospect lists, but a few users prefer using their CRM for lead capture. Of the 24 ZoomInfo Sales users who gave detailed accounts of their use of Lead Capture, 79% rated this feature as important or highly important.

See related user reviews

Aqeel K.
Marketing Manager
Melissa P.
Director of Marketing
All ZoomInfo Sales features
Features rating:
ZoomInfo Sales alternatives
ZoomInfo Sales pricing
Pricing plans
Pricing details:
User opinions about ZoomInfo Sales price and value
Value for money rating:
Of 51 reviews that provide robust commentary on ZoomInfo Sales's price and value, 31% mention it in a positive light.
Some users report that ZoomInfo Sales offers good value for money due to its impact on business growth and the quality of data provided, with some indicating that the return on investment justifies the higher price. Reviewers appreciate the availability of free trials, which help them assess the platform’s value before committing. Some users say the company is willing to negotiate on pricing or help select the most suitable package, and they find the demos valuable in evaluating cost-benefit. However, some reviewers feel the product is significantly more expensive than competitors, with confusing pricing structures and limited flexibility, such as only offering annual subscriptions. Users think the high cost is a barrier for small businesses or individual users, and some indicate that the price does not always match the value received, especially when data quality or feature set falls short of expectations. Some reviewers find that additional fees for certain features, like intent data, further increase costs, and they express frustration with rising prices and lack of ownership over purchased data. Reviewers indicate that the high price can be prohibitive, sometimes leading them to seek alternatives.
, and
To see what individual users think of ZoomInfo Sales's cost and value, check out the review excerpts below.
ZoomInfo Sales integrations (34)
Integrations rated by users
We looked at 317 user reviews to identify which products are mentioned as ZoomInfo Sales integrations and how users feel about them.
Integration rating: 4.6 (19)
“To be able to export prospects from Zoom to Salesforce so I can contact and track for sales cycle ”
“The integration was strong which is important to get things from identification to outreach.”
“Helps us automated lead exports and lead enrichment without manual intervention”
“Exports don't always work or show up in weird places - ex lead not contact, etc”
Shannon W.
Sales Development
Integration rating: 4.6 (9)
“Very easy to integrate Hubspot together with Zoom Info and get automatic ZoomInfo Contact Updates when contacts and companies would move across companies”
Nolan W.
Head of Sales
Integration rating: 5.0 (3)
Integration rating: 4.0 (3)
Integration rating: 4.5 (2)
Integration rating: 3.0 (1)
Integration rating: 5.0 (1)
ZoomInfo Sales customer support
What do users say about ZoomInfo Sales customer support?
Customer support rating:
We analyzed 26 verified user reviews to identify positive and negative aspects of ZoomInfo Sales customer support.
A limited number of users highlight responsive and helpful customer service when questions or issues arise.
The majority of users report slow response times, unhelpful support, and difficulty resolving issues with customer service.
Support options
Training options
To see what individual users say about ZoomInfo Sales's customer support, check out the review snippets below.
“ZoomInfo has also provided exceptional customer service and technical assistance.”
Almodyr B.
Data Analyst
“The customer support has been a bit hard to navigate and they are slow to respond.”
Nathan R.
Associate
“Customer service/integration team is not very knowledgeable.”
Sheri L.
Analytics Manager
ZoomInfo Sales FAQs
ZoomInfo Sales has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What is ZoomInfo Sales used for?
ZoomInfo powered by DiscoverOrg is a cloud-based lead generation platform for B2B organizations. It uses buyer intent data to inform sales and marketing teams. The solution is designed to help teams identify and prioritize prospect companies that signal intent via various channels. Intent insights are provided for online research activities, organizational changes, funding announcements, company mergers, technology adoptions, and more. ZoomInfo can integrate with Salesforce, Marketo, HubSpot, SugarCRM, and others. Using intent data technology plus an in-house team of dedicated researchers, ZoomInfo keeps teams informed on critical prospect activity. Teams can set up automated alerts for specified organizations and new opportunities. The WebSights tool captures and reveals website and landing page visitors. Additionally, ZoomInfo's workflows feature allows teams to set rule-based triggers in order to save time. This feature ensures that customer activities are instantly followed by automated tasks within ZoomInfo and any applicable integrated systems. ZoomInfo also offers an InboxAI tool that integrates with email systems and collects data from communications with prospects/customers to provide additional insights.
Q. What languages does ZoomInfo Sales support?
ZoomInfo Sales supports the following languages:
English
Q. Does ZoomInfo Sales support mobile devices?
ZoomInfo Sales supports the following devices:
Android, iPad, iPhone
Q. Does ZoomInfo Sales offer an API?
Yes, ZoomInfo Sales has an API available for use.
Q. What level of support does ZoomInfo Sales offer?
ZoomInfo Sales offers the following support options:
FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base
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