NewOrg Reviews

NewOrg

Online data management solutions for nonprofit organizations

4.36/5 (14 reviews)

Jyl Talsma

We Love NewOrg

Used daily for 2+ years
Reviewed 2018-10-02
Review Source: Capterra

Overall we love NewOrg, its capabilities and features. We especially appreciate the NewOrg Support Team. They are amazing! They have been responsive to our ever changing needs and oh so helpful in finding solutions as challenges arise. One of the best things we like about NewOrg is that it is easy to access information. NewOrg affords our agency the ability to organize all program data in one database. Many of our clients access multiple program services. With the NewOrg Management System, our clients are entered only once as contacts but then 'admitted' to various programs streamlining the data entry process. The implementation process was designed to meet our specific agency needs. It was clearly outlined with customization, beta testing, training, timelines and benchmark meetings. The comprehensive training was well received by our staff. The Training Video Library on the NewOrg website offers brief tutorials and ongoing updates on the system’s features and functionality. The Duplicate Wizard is a great tool to help us eliminate multiple data entry of client information.

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NewOrg

Online data management solutions for nonprofit organizations

Jeni Davidson

NewOrg Review - Habitat for Humanity of Palm Beach County

Used daily for 2+ years
Reviewed 2018-10-02
Review Source: Capterra

Overall I am happy with NewOrg, and have no plans to change systems. Their support staff is fantastic, and has always responded quickly, and offered solutions. They have been willing to work with me and make sure they understand exactly what I'm needing. Any time that they have been unable to deliver something it has been because of a technical limitation of the software. There may be better solutions out there, but none that are a better value in terms of budget.The software is a good value alternative to more expensive donor management solutions. I particularly like that it can incorporate all of the many different elements we work with, including donors, volunteers, homeowners, properties and organizations.

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NewOrg

Online data management solutions for nonprofit organizations

Caroline Short

Good midmarket option with great customer service

Used daily for less than 6 months
Reviewed 2018-10-01
Review Source: Capterra

We've only just started using it but overall were happy with how the implementation went and the flexibility of the software and the willingness of the company to customize and work with you. We've also gotten good feedback from our participants about their experience using the software. The NewOrg system can be pretty customized to meet your needs, and I found that the customer service was excellent and they were willing to go the extra mile. It has already made our lives easier in reporting, communicating with our participants, and managing our data. I also like that you can add on different modules as you go, which gives us the opportunity to grow with the software. My research found that it is the most reasonably priced of the customizable data management options (obviously more expensive than the strictly out of the box options, but a lot less expensive than a number of the other highly customizable options). Of course, that means that there are some features/customizations that aren't available, but for us it is doing the majority of what we would like it to! Another huge pro is that they create a customized manual for your organization, which helps a lot with training and implementation of the software.

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NewOrg

Online data management solutions for nonprofit organizations

Sandi Ammerman

One stop shop

Used daily for 2+ years
Reviewed 2018-09-28
Review Source: Capterra

We have been able to combine 4 systems into one, and creating mailing lists takes a fraction of the time.Incredibly Flexible Support always there to help Able to track volunteers, clients and donors all in one system

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NewOrg

Online data management solutions for nonprofit organizations

Denise Butler

Social Work Database

Used daily for 1-2 years
Reviewed 2018-10-02
Review Source: Capterra

New Org Management System, great customer service. Provides you with manuals so that you can do your job easily.This system does a wonderful job of storing your data in such a way that you can see at a quick glance the history of individuals in events. It is very user friendly. Love the calendar system! No matter where you are it is easy to pull up any information needed.

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NewOrg

Online data management solutions for nonprofit organizations

Rebekah Gillum

Overall

Used daily for 2+ years
Reviewed 2018-09-26
Review Source: Capterra

Online capabilities. I love that the volunteers can enter their own hours via the portal. I enjoy entering client data when out in the field using a tablet. Updates continue to improve capabilities.

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NewOrg

Online data management solutions for nonprofit organizations

Cynthia Gladden

NewOrg has given us the ability to keep track of all our sites and clients results

Reviewed 2016-03-29
Review Source: Capterra

Pros: Easy of using the program Ability to change and customize our screening reports as needed Flexibility of reports Quick response time when requesting changes or additions to our reports The Support person I deal with has always been very helpful and friendly Web based - I can also look up info on my cell phone Cons: Reports sometimes take longer than usual to populate during certain times of the day. Monthly fees seem high since my department is the only one using this program and I don't need all that NewOrg has to offer. Overall, I love working with NewOrg and the services they provide.

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NewOrg

Online data management solutions for nonprofit organizations

Lori Busta

FABULOUS

Reviewed 2016-03-29
Review Source: Capterra

Pros: Customer service is excellent! Timely responses and quick resolution to problems. The staff takes a very "hands on" approach to providing service and someone is always available to assist you. Con: As with any database software, it can't do "everything" we want, BUT PRO: it does nearly everything we want, and the staff is willing to collaborate to solve challenges or provide "work arounds" to get us everything we want. We love the system and recommend it to others who need to capture complex data. Their implementation and design team is unsurpassed!

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NewOrg

Online data management solutions for nonprofit organizations

Paul Petrella

Intuitive CRM with many features and ample flexibility

Reviewed 2015-07-15
Review Source: Capterra

We use NewOrg to track our prospects, donors, grants, donations and volunteer activities. We also input numerous other types of constituents. The integrated eCommunications module is a key to our success in keeping in contact with all of our constituencies. It is easy to segment groups for reporting or eblasts, and to attach multiple groups to a single constituent record. The ability to add custom fields and have them appear selectively depending upon group assignments is awesome. It helps to have someone tech-savvy for self-driven customizations.

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NewOrg

Online data management solutions for nonprofit organizations

Sandi Ammerman

Flexible data base system which can be customized to fit agency's needs.

Reviewed 2015-07-16
Review Source: Capterra

Data base system has capabilities to track clients we serve, volunteers who serve the clients and supporters of our agency. As the data base is built, think about the end result, what information is necessary to report. Features of the system include shared contact records, documents can be attached to records, surveys to groups of contacts, email/mail function, and flexible reporting. The mail/email module is a little difficult to navigate, but does have the ability to create templates for recurring communication.

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NewOrg

Online data management solutions for nonprofit organizations

Rebecca Epps

This software has provided our Ministry with much needed accountability and tracking.

Reviewed 2015-07-15
Review Source: Capterra

Pros: Quick response time in NewOrg Support! Easy to learn and use the program NewOrg Support is very eager and willing to help you and to provide what you need! Cons: Reports can be confusing if you don't direct exactly what you need and want to see as the outcome. So it's very important to know up front what you want when asking for a specific report to be made. That is more a Con on our side than on NewOrg.

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NewOrg

Online data management solutions for nonprofit organizations

Arlice Sims

Great asset to our program

Reviewed 2010-04-08
Review Source: Capterra

It's great and is very economical for a non-profit organization.Be patient until you can trust yourself with the system. I personally love the system for the reports we are able to generate. We rely solely on the vendor for any problems. We use this system to keep all of our data pertaining to our program.

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NewOrg

Online data management solutions for nonprofit organizations

Jairo Jimenez

Data Manager

Reviewed 2010-04-27
Review Source: Capterra

I will recomend it for your implementation and use, is a user friendly enviroment.We customize to our needs, this help us in the measurements of our program as well the areas that we need to improve.

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NewOrg

Online data management solutions for nonprofit organizations

Joy Lee

Functional, customizable, and attentive service team

Reviewed 2015-08-07
Review Source: Capterra

Pros: - Friendly to needs of non-profits, without the bloat that comes with software for enterprises - Dedicated team, care about serving customers - Flat monthly fee with everything included Cons: - Limited to certain browsers - Reports run slow , building them not very intuitive - Mailing tool not always reliable / intuitive

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NewOrg

Online data management solutions for nonprofit organizations