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OpenWater
awards management platform. Scholarships, Grants. Abstracts
(2)
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OpenWater Pricing
Pricing overview
Value for money rating
4.3
/5
60
Price starts from
5900
Per year
Pricing details
What users say
Joshua M.
Special Projects Coordinator - MI SBDC Lead Center
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Reviewers who mentioned pricing said:
Skye B.
Publishing, 1-10 employees
Used daily for 2+ years
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10/10 would recommend.
So easy to use, the software has self explanatory navigation, intuitive organization and all the functionalities we need for our awards programs. If issues do arise (though not that often!), the immediate customer support and service streamlines our work-flow and save us time and headaches. The OpenWater team truly does respond within 10 minutes of opening the chat box, which hovers conveniently but covertly on every page of the site when you are logged in as primary admin. (Shout out to the rep who always provides instant solutions!) The platform is ever improving. We are always finding new updates within the interface and its capabilities that are obviously informed by customer feedback. They truly are the most receptive and adaptive team we've worked with.
If the software team weren't so amazingly immediately responsive, we could have small grievances to list in this cons corner, but all gripes are attended to and abolished within the same day they are discovered. So the only issue this leaves us with is one that really does have a solution, but one that requires more funds: We have multiple awards programs running at once, and although the upgrade is available to have additional programs open simultaneously, it would be an economical advantage to be able to have at least one more program live within the payment plan we are currently using. This wish aside, OpenWater and their team have been nothing less than one of our best investments to date.
Greg O.
Higher Education, 11-50 employees
Used daily for 1-2 years
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The entire OpenWater team from implementation to ongoing support have been terrific to work for. They put a great deal of effort into understanding our business needs to help us build programs that best take advantage of all the robust tools available through the platform. They also go to pains to solicit client feedback for new functionality and features, which only builds on the value of what has already been a terrific investment for our association.
We purchased the software primarily for abstracts collection, which the OpenWater platform excels at, but what we have found most appealing about the software is that its flexibility and ease of configuration have allowed us to apply it to many other areas to replace aging legacy, custom built software solutions (awards, elections, nominations).
There's very little negative I have to say, but if I had to quibble with anything it would be sometimes the form and report building tools are a little clunky for nontechnical staff, but that's a pretty nitpicky complaint for such a powerful tool.
Carleen S.
Nonprofit Organization Management, 11-50 employees
Used weekly for 2+ years
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We've been with OpenWater for about 7 years now. We haven't considered looking elsewhere for our Awards needs. The program has the functionality we need, the price is extremely reasonable, and the customer support is above reproach.
OpenWater is very easy to use. The training videos and knowledge base are extensive and easy to use. The support team is superb - always available and willing to help. I have a dedicated support member, so there is excellent consistency. She knows our organization, she knows our program, and she knows our needs.
I would like more user-friendly reports. It would be nice to create my own custom reports a bit more easily. But this is not a deal-breaker. It likely has more to do with the kinds of complex reports I'm looking for than OpenWater's ability to provide good reporting.
Joshua M.
Higher Education, 1,001-5,000 employees
Used daily for less than 6 months
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Easy to use for admins and users. It has increased nomination and application submissions by 100%. The support is responsive and friendly.
It can be limited in how awards with different nomination or application processes are built into the same awards program. The OpenWater staff has been very helpful in providing solutions for those nuances.
Brock R.
Design, 501-1,000 employees
Used weekly for less than 6 months
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Our professional organization runs a biannual awards competition. OpenWater is the platform we use to manage entry submissions, payments, and applicant notifications. Overall it is a good platform, though there's definitely a learning curve. If I were to use it consistently over time, I suspect I would get quite a lot of value out of it.
The customer support was absolutely the best part of using OpenWater. Whenever I had a question, the rep was immediately on top of it. She was incredibly helpful.
The navigation is not particularly user friendly. There are a lot of features, but they can be difficult to find, because they are hidden down different rabbit holes. It's not always intuitive to use.
Verified reviewer
Leisure, Travel & Tourism, 10,001+ employees
Used monthly for 6-12 months
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Overall, my experience has been positive. However, the expense outweighs the benefit of the overall software.
Openwater is very customizable compared to other Call for Papers tools currently on the market. It allows customizable questions and fields for submitters and same for reviewers. I love that it has the blind and double blind option for reviewers and some automatic email capabilities.
This software is extremely expensive compared to others on the market that can do the same exact thing and have the same features.
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