getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Table of Contents

usersusersusers

Talk with us for a free 15-min consultation

Expert advisors like Chase, who have helped 1,000+ companies, can find the right software for your needs.

Top Rated Nonprofit CRM Software with Contact Management in 2026

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Contact management allows nonprofits to organize and track interactions with donors, volunteers, and stakeholders. It facilitates communication, helps maintain updated contact information, and provides insights for personalized outreach and effective relationship management. Our reviewers in nonprofit CRM software rated this feature as highly important.

4 Best Nonprofit CRM Software with Contact Management

  • DonorPerfect
  • Bonterra Guided Fundraising - Highest rated for contact management
  • Bloomerang
  • Givebutter

See other top Nonprofit CRM products with contact management

How we picked the 4 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the nonprofit crm software category. They also needed to have sufficient reviews about contact management, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for the product with the highest rating for contact management based on our proprietary ratings and reviews. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 4 best products

DonorPerfect logo

DonorPerfect

4.6
(1.3K)
visit website

User insights about the contact management feature

Users report that DonorPerfect's contact management is straightforward and effective for tracking and maintaining donor information. They appreciate the ease of accessing and updating records, the integration with Constant Contact, and the ability to track various contact points. Reviewers highlight the usefulness of notes, reminders, and the app for managing contacts on the go. They find it valuable for organizing donor information and improving donor relations, though some mention a need for better integration with other tools.
“Every campaign that is sent out through ConstantContact is accurately tracked within the donor's record under the "Contacts" tab. Other types of contacts (phone calls, emails, in-person meetings, Zoom calls etc..) that may be made with donors can also be logged. If your development team is interested in tracking which constituents have received a certain email campaign and whether or not this resulted in an eventual donation this can be extrapolated from DonorPerfect's robust reporting tool.”
KL

Kristina L.

Business and Advancement Associate

“DonorPerfect allows us to manage the different contacts made with donors and view/print reports that show when future contacts are due. ”
BB

Bryan B.

Executive Vice President

Nonprofit CRM key features coverage

DonorPerfect offers 5 out of the 5 key features for Nonprofit CRM software identified by reviewers:

Donation Tracking4.7
Donor Management4.6
Electronic Payments4.6
Fundraising Management4.4
Email Marketing4.1

Pros and cons based on 1,373 verified reviews

63% of users rated DonorPerfect 5 out of 5 stars, while 2% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 1,373 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Comprehensive knowledge base

Exceptional support services

Tailored for nonprofits

Efficient donor tracking

Informative webinars

Cons:

Complex filtering system

Limited event management

Challenging data management

Outdated online forms

Complex reporting capabilities

See pros and cons details

Pricing

Starting price:$119 other/per month|Free version:Not available|Free trial:Not available

Prices may vary depending on the number of users and features.

Bonterra Guided Fundraising logo

Bonterra Guided Fundraising

4.6
(934)
visit website

User insights about the contact management feature

Reviewers appreciate Bonterra Guided Fundraising's contact management capabilities, noting its ease of use and robust import options. They find it valuable for maintaining up-to-date donor listings and tracking interactions through notes and alerts on potential duplicates. Users report the ability to create and group collections of donors, customize contact lists, and access information quickly. They highlight the ease of sending communications and the helpfulness of the staff in resolving issues promptly.
“Alerts on potential duplicate entries are helpful. I also use the notes and upload feature frequently so I can look at a glance to see what my last interaction with a donor was. This helps me prepare for my next contact with them.”
CF

Cindy F.

Executive Director

“I like that this system lets you create different types of contact lists, such as a "Board Members" list and a "Clients" list. So far, we have made two different lists and plan to make a couple more!”
HB

Heleena B.

Program Coordinator/Community Outreach Specialist

Nonprofit CRM key features coverage

Bonterra Guided Fundraising offers 5 out of the 5 key features for Nonprofit CRM software identified by reviewers:

Donation Tracking4.8
Donor Management4.7
Electronic Payments4.7
Fundraising Management4.6
Email Marketing4.3

Pros and cons based on 934 verified reviews

71% of users rated Bonterra Guided Fundraising 5 out of 5 stars, while 3% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 934 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Comprehensive fundraising management

Personalized coaching support

Effective video communication

Cons:

Limited reporting capabilities

Challenging setup process

See pros and cons details

Pricing

Free version:Not available|Free trial:Not available

Prices may vary depending on the number of users and features.

Bloomerang logo
4.7
(1.2K)

User insights about the contact management feature

Reviewers indicate that Bloomerang's contact management is generally easy to use and helps keep donor information organized and accessible. They appreciate the ability to track multiple touchpoints, including emails, letters, and event invitations, and the detailed history available in donor profiles. Users find it helpful for maintaining accurate data, customizing fields, and setting up moves management. They also value the customer service and the ability to update profiles easily.
“The contact management module is superb. It allows for multiple different touch points, including emails sent, letters sent, acknowledgments, event invitations, phone calls made, eblast opens, events attended -- the complete picture of donor love. It enables you to have a detailed history and it's all listed right in the donor profile, with the ability to filter on activity. ”
AC

Amy C.

Consultant - Bloomerang user/trainer

“Able to set up moves management for our donors with easy - that way a donor will not get lost. Easy to document contacts as well. ”
LT

Laura T.

Development Director

Nonprofit CRM key features coverage

Bloomerang offers 5 out of the 5 key features for Nonprofit CRM software identified by reviewers:

Donation Tracking4.8
Donor Management4.6
Electronic Payments4.1
Fundraising Management4.4
Email Marketing4.2

Pros and cons based on 1,286 verified reviews

72% of users rated Bloomerang 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 1,286 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Comprehensive donor tracking

Immediate live chat assistance

Efficient and helpful support

Informative and frequent webinars

Cons:

Complex report filtering

Cumbersome records management

Basic email management features

See pros and cons details

Pricing

Starting price:$125 flat rate/per month|Free version:Not available|Free trial:Not available

Prices may vary depending on the number of users and features.

Givebutter logo
4.8
(871)

User insights about the contact management feature

Reviewers find Givebutter's contact management easy to use and efficient for organizing and tracking donor information. They appreciate the ability to email or text donors directly from the platform and the integration with other CRMs like Bloomerang. Users highlight the ease of filtering and selecting specific contacts for communications and the time saved by having all donor contacts in one place. Some reviewers mention a desire for more customization options and better clarity in the contact merge feature.
“The ability to email or text from within Givebutter mad our event management and donor campaigns so much easier to setup, manage, track and analyze the performance of each one.”
ER

Eamon R.

President

“I keep track of all my contacts in Givebutter and it makes it easy to tag them and sort them any way I need to.”
JS

Julie S.

Communications Director

Nonprofit CRM key features coverage

Givebutter offers 5 out of the 5 key features for Nonprofit CRM software identified by reviewers:

Donation Tracking4.7
Donor Management4.5
Electronic Payments4.8
Fundraising Management4.6
Email Marketing4.4

Pros and cons based on 871 verified reviews

79% of users rated Givebutter 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 871 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Comprehensive fundraising tools

Ideal for small nonprofits

Cons:

Limited email functionality

See pros and cons details

Pricing

Free version:Available|Free trial:Available

Prices may vary depending on the number of users and features.

Other Top Rated Nonprofit CRM Software with Contact Management in 2026

DonorPerfect logo

DonorPerfect

Category Leaders

All-in-One Fundraising Software for Nonprofits

visit website
DonorPerfect is a nonprofit CRM that equips your team with tools to track and manage donor and donation data that will inform your next big decision.

Read more about DonorPerfect

Users also considered
Greater Giving logo

Greater Giving

Category Leaders

Raise More, Stress Less.

visit website
Greater Giving works exclusively with registered 501c3 schools and nonprofits - offering integrated solutions to help simplify your auction gala or fundraising event, streamline check-in and check-out, stay organized and raise more funds.

Read more about Greater Giving

Users also considered
Blackbaud Raiser's Edge NXT logo

Blackbaud Raiser's Edge NXT

Cloud fundraising and relationship management for nonprofits

visit website
Raiser’s Edge is a cloud based fundraising and relationship management system with built-in analytics tool

Read more about Blackbaud Raiser's Edge NXT

Users also considered
Sumac logo

Sumac

Powerful, all-in-one nonprofit case management software

visit website
Sumac is flexible nonprofit case management software that helps streamline operations, deliver exceptional client care, and maximize impact.

Sumac can also serve as a complete, all-in-one nonprofit CRM by adding extensions like donations, volunteers, grant management, memberships, and more.

Read more about Sumac

Users also considered
NewOrg logo

NewOrg

Online data management solutions for nonprofit organizations

visit website
NewOrg provides cloud-based information management solutions for non-profit organizations, supporting volunteer scheduling, fundraising, donation management and more.

Read more about NewOrg

Users also considered
Karani logo

Karani

Take all of the guesswork out of your fundraising!

visit website
Take all of the guesswork out of your fundraising! Manage your fundraising and contacts in one place, online
Stay organized, track your finances, and build better relationships using Karani.

Read more about Karani

Users also considered
DonorSnap logo

DonorSnap

Category Leaders

Contact database and donor management tools for fundraisers

visit website
DonorSnap provides donor management capabilities within the cloud, spanning contact record-keeping, database querying, payments, reporting and form building

Read more about DonorSnap

Users also considered
HoneyBook logo

HoneyBook

Client management for freelancers & SMBs

visit website
HoneyBook is a client management tool designed for small business owners and freelancers to help manage and process payments, bookings, contracts, and more and aid collaboration and communication.

Read more about HoneyBook

Users also considered
Zoho CRM logo

Zoho CRM

Customer relationship management solution

visit website
Zoho CRM is a cloud-based customer relationship management (CRM) solution that helps businesses of all sizes close deals smarter, better and faster. The solution lets businesses reach customers through every channel, including telephone, email, social media, and live chat.

Read more about Zoho CRM

Users also considered
InfoFlo logo

InfoFlo

HIPAA compaliant case management software

visit website
HIPAA compliant Case Management software made simple so you can focus on your running your organization all at an affordable price!

Seamlessly manage all your client goals, referrals, documentation, events, classes, and activities within a single platform—eliminating the need for multiple tools.

Read more about InfoFlo

Users also considered
Keela logo

Keela

Fundraising CRM that unifies fundraising and donor comms.

visit website
Keela's nonprofit CRM helps reduce time-consuming tasks centralizing all the work in one platform. Including donor management, online donations, email marketing, reporting, project management and more.

Read more about Keela

Users also considered
Trail Blazer Non-Profit Manager logo

Trail Blazer Non-Profit Manager

Cloud-based fundraising software for nonprofit organizations

visit website
Trail Blazer is a cloud-based fundraising software developed primarily for nonprofit organizations to manage donations and record member information

Read more about Trail Blazer Non-Profit Manager

Users also considered
Join It logo

Join It

Membership management for growing organizations

visit website
Join It is a membership management & member database platform for growing organizations, which supports critical task automation & third party SaaS integrations

Read more about Join It

Users also considered
Little Green Light logo

Little Green Light

All-in-one Donor Management Software & Fundraising Platform

visit website
An affordable nonprofit CRM with donor management and fundraising capabilities designed to build support for your mission.

Read more about Little Green Light

Users also considered
HubSpot CRM logo

CRM and lead management solution

HubSpot CRM is a lead management solution that helps businesses with recording calls, logging emails and managing customer data. It has been designed from the ground up and is ready to eliminate manual work and actually help sales teams. It was built ready for the modern world to help users get running and start selling.

Read more about HubSpot CRM

Users also considered
Pipedrive logo

Cloud-based CRM solution for salespeople

Pipedrive is a web-based sales CRM solution that helps sales teams of all sizes and industries close more deals. Pipedrive lets salespeople, business owners and everyone in between focus on selling with its customizable sales pipelines, real-time insights and AI-based features.

Read more about Pipedrive

Users also considered
Bloomerang logo

Donor management software and database for nonprofits.

Bloomerang’s fundraising software and donor database helps nonprofits acquire, engage, and retain donors.

Read more about Bloomerang

Users also considered
OnBoard logo

Prepare faster, decide sooner with one secure board record

OnBoard provides AI-powered board management software that centralizes meeting operations into a secure system of record. The platform features agenda building, minutes creation, document management, and secure messaging for boardroom collaboration.

Read more about OnBoard

Users also considered
Givebutter logo
Category Leaders

Fundraising tools for groups, teams, companies & nonprofits

Givebutter is a cloud-based, all-in-one fundraising platform for student organizations, sports teams, companies, and nonprofits which offers a range of tools for collecting donations online, running social peer-to-peer fundraising campaigns, selling tickets to fundraising events, and more

Read more about Givebutter

Users also considered
EngageBay CRM logo
Category Leaders

Integrated sales & marketing software for growing teams

AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.

Read more about EngageBay CRM

Users also considered
Donorbox logo
Category Leaders

Online fundraising platform & website donate button

Donorbox is an embeddable, localized donation form / plugin for websites, designed to encourage recurring donations with fast, multi-step checkout

Read more about Donorbox

Users also considered
Bonterra Network for Good logo
Category Leaders

Fundraising software for small nonprofit organizations

Network for Good is a Nonprofit software that helps small organizations manage event ticketing, task scheduling, data migration, donor communications, and more on a centralized platform. It allows staff members to create mobile-responsive fundraising pages with custom forms and surveys.

Read more about Bonterra Network for Good

Users also considered
Tithe.ly logo

Cloud-based solution to manage church donations

Tithe.ly is a web & mobile based donation platform providing digital giving tools & event management features for ministries & churches of all sizes

Read more about Tithe.ly

Users also considered
eWay-CRM logo

Customer relationship management solution

eWay-CRM is a CRM plugin for Microsoft Outlook that helps companies manage customers, contacts, sales, projects and marketing.

It contains apps for iOS and Android so that people can work on the go. There is also a web interface for those who prefer working from home or on Mac.

Read more about eWay-CRM

Users also considered
monday CRM logo

Customer relationship management solution

monday CRM is a great CRM software for nonprofit organizations of all sizes. Keep track of your entire organization and boost engagement easily with customizable forms, automated emails, project management capabilities, and more.

Read more about monday CRM

Users also considered

Key features for Nonprofit CRM software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Donation Tracking: Reviewers value the detailed tracking capabilities, real-time monitoring, and reporting features that help manage donor data, fundraising campaigns, and donor engagement. 99% of reviewers rated this feature as important or highly important.
  • Donor Management: Users appreciate the ability to maintain comprehensive donor histories, customize fields, and manage interactions, which enhances donor cultivation and retention. 98% of reviewers rated this feature as important or highly important.
  • Electronic Payments: Users find the integration with payment processors beneficial for secure, efficient donation processing and the flexibility to accept various payment methods. 96% of reviewers rated this feature as important or highly important.
  • Fundraising Management: Reviewers value the ability to manage multiple campaigns, track donations, and generate reports, which helps in organizing and evaluating fundraising efforts. 96% of reviewers rated this feature as important or highly important.
  • Email Marketing: Users appreciate the integration with email marketing tools, the ability to create targeted campaigns, and the detailed tracking of email interactions. 87% of reviewers rated this feature as important or highly important.