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Detrack
5
66
4
29
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A feature-rich, cost-effective delivery management platform
Table of Contents
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Detrack - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: April 2026
Detrack overview
What is Detrack ?
Features at a glance:
- Create, manage and dispatch jobs
- Plan and optimise routes
- Track drivers in real-time
- Get live job updates
- Capture proof of delivery
- Create automated, branded customer comms - SMS, WhatsApp and email
- Create digital vehicle inspections
- Get actionable data insights
- Configure workflows, fields and naming conventions
- Secure data store - up to 5 years
- Rate cards for 3PLs
All subscriptions include:
- Manager dashboard and mobile app - where managers and dispatchers can access all tools and stay up-to-date in real-time
- Driver mobile app - an easy-to-use interface to complete vehicle checks, receive and complete jobs and capture proof of delivery
- Scanner app - sort and manage parcels with ease
Integrations:
Integrate with the best accounting and SMS platforms. From order creation through to proof of delivery, everything works together seamlessly. Orders sync automatically. Customers get notified instantly. Drivers receive jobs in real-time.
Some of our most popular native integrations include Shopify, WooCommerce, Xero, MYOB and Twilio. The Detrack API and Detrack Connect middleware are also available at no extra cost on all our plans, so that all your systems can be connected and talk to each other.
Our customers:
No matter your industry, if you deliver goods or need to track your vehicles in real-time, Detrack will get you moving in the right direction. We have been playing a part in the success of fleets large and small for over 10 years and some of our customers include:
- E-commerce and retailers
- Construction and building suppliers
- Logistics and distribution providers
- Food and beverage suppliers
- Automotive specialists
- Field services and trades
Test drive all features for free:
It only takes a few minutes to add your drivers, upload or create jobs and start branding your customer comms. Our free trial gives you access to all features for 14 days. We know that there aren’t enough hours in the day and our experts are available 24/5 to help you get set up to achieve your goals faster. You can chat live or book a call back for practical, hands-on support.
Starting price
per year
Alternatives
with better value for money
Pros & Cons
Pricing
Driver Management
Customer Support
Ease of Use
Delivery Uploads
Customization
Detrack ’s user interface
Detrack pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.5
Ease of use
4.7
Customer support
4.7
Reviews sentiment
What do users say about Detrack ?
The platform effectively streamlines our logistics operations, enhancing communication with customers and improving delivery efficiency. Despite some challenges with pricing increases and occasional app speed issues, the robust features and user-friendly interface have ultimately made it a valuable tool for our team.
Select to learn more
Who uses Detrack ?
Based on 96 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Detrack 's key features
Most critical features, based on insights from Detrack users:
All Detrack features
Features rating:
Detrack alternatives
Detrack
Starting from
26
/user
Per year
Elite EXTRA
Starting from
24
/user
Per month
Metrobi
Starting from
99
Per month
OptimoRoute
Starting from
35.1
/user
Per month
Detrack pricing
Pricing plans
Pricing details:
Enterprise Plan
No pricing info
User opinions about Detrack price and value
Value for money rating:
To see what individual users think of Detrack 's price and value, check out the review snippets below.
Johannita M.
Operations Co-ordinator
David S.
Sales Manager
Detrack integrations (20)
Integrations rated by users
We looked at 96 user reviews to identify which products are mentioned as Detrack integrations and how users feel about them.
Integration rating: 4.0 (1)
Integration rating: 5.0 (1)
Integration rating: 4.0 (1)
“All routing is done there”
Craig A.
Manager
Integration rating: 5.0 (1)
Detrack support options
Typical customers
Platforms supported
Support options
Training options
