App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Salesforce Field Service
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based field service and onsite job management software
Table of Contents
Is this product right for your business?
Find out with a
Salesforce Field Service - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
Salesforce Field Service overview
What is Salesforce Field Service?
Salesforce Field Service is a cloud-based field service management platform designed to help businesses manage their mobile workforce. The centralized platform allows users to automate appointment scheduling, manage work orders, and gain real-time visibility into all field service operations.
Thes field service operations features allow organizations to create work orders, access knowledge articles, and track SLA compliance while on site. The platform includes intelligent schedule optimization tools that automatically assign jobs to the correct resource based on location, skills, time, and other customizable rules. The software also equipment and personnel tracking.
With the Salesforce Field Service mobile app, businesses can manage their mobile workforce from remote locations. The dispatcher console enables managers to track service delivery and receive real-time alerts about ongoing projects, incidents, and operational performance. The platform also comes with AI-enabled image recognition capabilities that can identify assets and parts that need to be fixed or replaced.
Key benefits of using Salesforce Field Service
• Scheduling optimization tools allow businesses to automatically allocate resources to jobs based on skills, location, time, etc.
• Field Service Analytics provides businesses with real-time visibility into field operations and key performance metrics.
• Salesforce Field Service allows users to create and manage work orders, instant book appointments, and track SLA compliance for field service operations.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Pricing
User Interface
Customer Support
Training and Learning Curve
Salesforce Field Service’s user interface
Salesforce Field Service pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.0
Features
4.3
Ease of use
4.1
Customer support
4.2
Reviews sentiment
What do users say about Salesforce Field Service?
Saleforce field service has made it easier with my work i am able to schedule work and appointments well generally it has saved alot of time for me and cost
Select to learn more
Who uses Salesforce Field Service?
Based on 33 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Salesforce Field Service's key features
Most critical features, based on insights from Salesforce Field Service users:
All Salesforce Field Service features
Features rating:
Salesforce Field Service alternatives
Salesforce Field Service
Starting from
50
/user
Per month
Fracttal One
Starting from
No pricing info
Jobber
Starting from
No pricing info
Limble
Starting from
No pricing info
Salesforce Field Service pricing
Pricing plans
Pricing details:
User opinions about Salesforce Field Service price and value
Value for money rating:
To see what individual users think of Salesforce Field Service's price and value, check out the review snippets below.
Dionne J.
Service Hub Representative
Verified reviewer
Anonymity request
Salesforce Field Service integrations (46)
Integrations rated by users
We looked at 33 user reviews to identify which products are mentioned as Salesforce Field Service integrations and how users feel about them.
Integration rating: 4.0 (1)
Salesforce Field Service support options
Typical customers
Platforms supported
Support options
Training options
Salesforce Field Service FAQs
Salesforce Field Service has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
These products have better value for money
Q. What languages does Salesforce Field Service support?
Salesforce Field Service supports the following languages:
English
Q. Does Salesforce Field Service support mobile devices?
Salesforce Field Service supports the following devices:
Android, iPad, iPhone
Q. Does Salesforce Field Service offer an API?
Yes, Salesforce Field Service has an API available for use.
Q. What level of support does Salesforce Field Service offer?
Salesforce Field Service offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, Chat, Knowledge Base
