Fiix Pricing Plan & Cost Guide

Fiix

The easiest way to plan, track, and optimize maintenance.

4.41/5 (527 reviews)

Fiix Pricing

Starting from: $40.00/month

Pricing model: Subscription

Free Trial: Available (No Credit Card required)

Basic: $40 per user, per month.
Professional: $60 per user, per month.
Enterprise: Custom pricing.
Performance: Custom pricing.

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Quartix

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SourceSuite

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Fiix Pricing Reviews

Pros
  • While I was working on purchasing this software at the start the sales team was great and knew their stuff. Also I find that your training videos are a great help and easy to follow.Nikki S.Read the full review
  • The QR codes and the ability to print them is a useful tool in quickly identifying specific company assets. You eliminate having to read the extensive list of assets to select the one you need.Gregory D.Read the full review
  • The ease of use and set up made Fiix a great solution to help us manage our inventory and stock usage. We not only run our PM and asset management but also our consumable inventory.Sam H.Read the full review
Cons
  • Pleasing just learning the system and getting things set up. This system was dropped in my lap with no other training so the problems i am having is probably from lack of knowledge.Steve D.Read the full review
  • The work done on the plant went from being a chaotic problem to a very organized and planned program that has resulted in record production outputs by the plant.Verified ReviewerRead the full review
  • When I would call to ask a question, the answer always was to pay more money. Made customer service experience bad.Patrick C.Read the full review
97%
recommended this to a friend or a colleague

25 reviewers had the following to say about Fiix's pricing:

Jairo Meza

Easy Preventive Maintenance Applications

Used daily for 2+ years
Reviewed 2019-01-20
Review Source: Capterra

The price its impossible to defeat, and its has many other features like Custom Reports, and WO Filters.

Pros
Its very easy to use and develop new PM and CM, Scheduled and On the Go Maintenance Work Orders, includes Logistics handling, and Work zones geographical set up.

Cons
The rollover values on some Counters still requires some work, in order to relate to a customer value NOT previously in the set up.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Ed Walker

Does what it says

Used daily for 2+ years
Reviewed 2017-01-23
Review Source: Capterra

We have used this software since it was free and it has served its purpose. It would be nice to have a little more ability to track real time downtime on equipment and many of the reports are not usable but for the cost it works quite well.

Pros
Price

Cons
Reports

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Will Kunnecke

Estron Chemcial CMMS Review

Used daily for 2+ years
Reviewed 2020-03-10
Review Source: Capterra

We have definitely developed a better preventative maintenance plan from data acquired through this CMMS. Although we don't utilize the asset downtime tracker through this system, production has definitely seen an improvement in equipment downtime over the last several years. We love the value of the system when you factor the systems capabilities, our level of utilization, and subscription price.

Pros
1. The work order management and completion history has been most impactful to our day to day operations. Since we have had the system for 5+ years now we have a really nice history of work orders completed against individual assets that help aid in the troubleshooting process from time to time. 2. Our maintenance group overall is also on the older end of the spectrum so the ease of use has been nice for those guys. 3. Customer support has been a 10/10 anytime we have had a question or needed help. 4. This was the first CMMS really utilized by the company, there was much integration past the data input it took to generate assets. That process was quite simple. Past that we do not have an ERP system to integrate with at this time.

Cons
I will preface this by saying that we pay for the cheapest level of subscription. But it would be nice to have the ability to customize some of the reports or build my own. When viewing work order history under the "Log" tab of an asset, it would be nice to be able to separate corrective work order history versus PM work orders just because the PM's are the majority of work orders completed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jonathan Eeckhoudt

Best value for money in CMMS Software

Used daily for less than 6 months
Reviewed 2017-01-10
Review Source: Software Advice

I use Fiix CMMS Software for Maintenance of Analytical Instrument under Good Laboratory Practice and FDA Regulations. I'm using it to manage instrument inventory, maintenance schedule, repairs and parts. It does the job very well for a very small portion of the price of a specialized Software for Maintenance Management in a laboratory.

Pros
Best Value for money on a 10:1 margin.

Cons
Not the most attractive interface of all the CMMS Software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Dave Zak

Simply Works!

Used daily for 1-2 years
Reviewed 2017-01-17
Review Source: Capterra

Have used Fiix (formally Maintenance Assistant) for about a year now, and has met all of our expectations after transitioning from another Cmma program.

Pros
Price

Cons
The way it handles parts and/or purchasing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Jason Reskin

Great product but too expensive for homeowner or small business!

Reviewed 2014-02-10
Review Source: Software Advice

Pros
It had all the functionality I needed from parts tracking, meter readings, preventive maintenance schedules, etc.

Cons
No schedules are available for common equipment. The price hike made it too expensive for homeowner and small business use.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Bernie Gagelonia

MACMMS Review

Used daily for 2+ years
Reviewed 2016-10-13
Review Source: Capterra

An excellent maintenance CMMS platform. The price is reasonable and the customer service are great. Easy to implement and so that simple that I set up our system migrated from another system with minimum effort and cost. Output parameters such as reports are flexible too and can be set up defends on company requirement.

Pros
Cost, flexibility, costumer service and sharing ideas blog!

Cons
Change the program without advance notice to users!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Ljubomir Jovanovi¿

Maintenance in our hands

Used daily for 2+ years
Reviewed 2017-01-17
Review Source: Capterra

This tool is essential when it comes to our core business support and we are using it in different areas. Helpdesk tool helps us connect to our internal customers. Equipment and buildings data are kept as an information for maintenance personnel and contracted services in order to better plan and execute work orders. Reminders are set for periodical maintenance and inspection actions that help plan and development of good preventive and prediction maintenance plan. In addition, we use the application for cost tracking and also budgeting expenses.

Pros
Ease of use. Mobile application (iOS/Android). Uptime. Development.

Cons
Helpdesk features need improvement. Change packages in order to increase pricing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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james whittaker

home owner user

Used weekly for less than 6 months
Reviewed 2020-09-02
Review Source: Capterra

Pros
the free version has a lot of features which are helpful to home owners. i think this product is perfect for home owners. easy to use.

Cons
wish the mobile app had materials cost on the WO and not just parts. often this is used to add mis. costs and would be nice in the app. would also like a very cheap maybe onetime fee to give single home owners (personal use) more features.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 9/10

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Carlos Garcia

Fiix Review 3 stars

Used weekly for 2+ years
Reviewed 2020-11-06
Review Source: Capterra

Not impressed.

Pros
The price and customer service are great.

Cons
The software is not user-friendly (and a bit outdated compared to other similar products) and the online tutorial videos are lengthy.

Response from Fiix


Hi Carlos, thank you for your feedback. Great news, we are working on improving our app to make it even easier for you to use, so keep an eye out for updates!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 4/10

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Julie Smith

Great for maintenance and repair records

Used weekly for 1-2 years
Reviewed 2020-11-06
Review Source: Capterra

Pros
Fiix makes it easy to track maintenance and repairs on vehicles and equipment.

Cons
Fiix cost $40 a month. I wish it was less expensive.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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PEDRO YEPEZ HERRERA

Amazing CMMS and customer service for the price you pay.

Used daily for 6-12 months
Reviewed 2020-11-12
Review Source: Capterra

Fiix is an amazing Software, very easy to use, a lot of useful features and data import/export capability which allows you to perform different analysis. Customer service is excellent. They really value your feedback and is considered to improve the software for future version releases.

Pros
Very easy to use which allows people with low software skills learn quick and be part of your Work Order system and data entry.

Cons
For the hour meter reading entry feature, it would be great if you could see the previews entry on the equipment and prevent the wrong (lower meter reading) value to be entered as the hour meters reading can only and not decrease.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Tal D

work order maintenance is superb

Reviewed 2013-11-24
Review Source: Capterra

I have been using this in Tulsa, Ok for the past 7 months & only scratched the surface of all the bells & whistles. I use it for 3 maint. Personnel & outside contractors. If you fail to follow up on task this will make you look like a super organized genius. This is a bargain and less expensive than paying a live assistant! <-- no pun intended.

Rating breakdown

Ease of use
Customer support

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Michelle Williams

Get your work order tracking Fiix'd

Used daily for less than 6 months
Reviewed 2019-04-05
Review Source: Capterra

We are just getting started and so far, this software will simplify the lives of all our maintenance staff, at various facilities.

Pros
This software exhibits a great ease of use, timely notifications, allows multiple users from multiple locations and great tracking on work orders!

Cons
The cost is a bit of a pinch!! We are just getting into this software so, the value remains to be fully felt.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Anonymous

My experience as been wonderful. Customer support is great and the product is a great value.

Used daily for 6-12 months
Reviewed 2018-05-10
Review Source: Capterra

Pros
Ease of use, price, quality product, customer service representatives are very knowledgeable and friendly.

Cons
Hard to customize work orders, time to generate reports needs to be more customize-able. No other cons at this time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Siegfried Spiegl

how we work with FIIX

Used weekly for 6-12 months
Reviewed 2020-11-22
Review Source: Capterra

the software fullfills our basic needs

Pros
the ready made product has an attractive pricing and serves most requirements we have

Cons
initially difficult to set up and adding features is also time consuming. the reports are missing stages of completion, completed works with dates

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Lei Xu

Group cloud Fiix

Used occasionally for free trial
Reviewed 2018-09-21
Review Source: Capterra

Pros
Easy to use and maintenances for a group, with full function.

Cons
The price is not friendly for small group.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Tracy Adkisson

I have used work request software for years, and this is an easy to use, affordable product.

Used daily for 6-12 months
Reviewed 2017-06-27
Review Source: Capterra

This gives us a single database in which to record maintenance and inspection points, creating an accountability path that is invaluable.

Pros
The cost cannot be beat. It has the features I need and none of the clutter I don't. Accessibility through the mobile app is a huge plus. Ability for anyone to submit a request is another big pro. Ability to include photos while on property is a win, too.

Cons
I wish additional administrator seats was a more affordable option. I also wish there were more robust options for emailing to vendors, users, etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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tareq dayya

All-inclusive software

Used daily for 1-2 years
Reviewed 2016-10-27
Review Source: Capterra

This software is not only cheap and cloud-based, it just seems to cover everything we need to keep all of our assets in order. we have about 400 devices spread all over the country, and this software is just what the doctor prescribed.

Pros
Versatility Mobile App

Cons
A bit slow

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Chris Moore

Phoenix Program Manager Review

Used daily for 1-2 years
Reviewed 2020-11-06
Review Source: Capterra

We reviewed 5 other CMMS software systems. Fiix had all the features we needed at the right price.

Pros
Establishes rigor in our CMMS system. The untethered application is useful for our industry.

Cons
Inventory was difficult to import. Building the structure or format around our system is something we are struggling with, but it's not the software's fault. It's our own doing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Michael Davis

Proves quality maintenance and material management software does not have to break the budget!

Used daily for 6-12 months
Reviewed 2017-06-12
Review Source: Capterra

Accountability!!!!

Pros
Price, scalability, ease of use. Great customer service on the back end always there to answer a question.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Ryan Whyte

Great quality for the price, but still room for improvement

Used daily for 2+ years
Reviewed 2019-10-24
Review Source: Capterra

Previously we used Microsoft outlooks calendar feature to organize our maintenance scheduling. This has greatly improved our planning capabilities.

Pros
Fiix is very user friendly. All the tools you need are at the touch of your fingers for a very reasonable price!

Cons
There is always room for improvement. Fiix should implement the ability to associate a work order with more then one asset. I would say that it would be even more beneficial to add a specific asset to a labor task. I think this functionality has been overlooked, often a work order pertains to more then one specific piece of equipment. For example; if I have a monthly filter check on my electrical cabinets I currently only have the ability to select one cabinet as an asset instead of all the specific cabinets that require work. This is something that can be worked around, however the work order is only associated with the one asset. The work history is then lost for the other cabinets. For companies that require documentation for ISO certifications/audits this can create issues depending on the work performed. It is unreasonable to have a work order for each menial task just for record keeping sake.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Basil Chew

Well designed

Used weekly for 1-2 years
Reviewed 2020-09-22
Review Source: Capterra

Better PM tracking, easy to setup and use

Pros
Ability to build customized reports, access to most of the backend tables, custom fields

Cons
Price is on the high side, maybe provide a different package for educational institutions

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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David Slik

Review of Fiix CMMS

Used daily for less than 6 months
Reviewed 2017-07-11
Review Source: Software Advice

There are several things about this software that are incredible. First off they were the only company willing to let us try a demo of their program and use their excel templates. They are confident in their product and they should be because it is excellent. Another key selling point for us was that they are very user friendly and provide lots of resources to help anyone figure out how to use their product. The last key point is that their product and the price were perfect for our size. We are not a production facility with lots of equipment, we are a distributions center with 2 mechanics and a moderate amount of equipment. Most companies I talked to just didn't have a product plan to meet a small scale operation.

Pros
-Extremely user friendly -Free trial available before purchase -Easy to import info from Excel -Strong mobile aplication -QR codes for assets are essential -Great price -Very helpful and friendly staff

Cons
-When I created a domain for the trial service I couldn't import everything from that into the actual version when we purchased it.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 8/10

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Christian Bingham

Excellent Team, Solid Product

Used daily for 2+ years
Reviewed 2020-09-18
Review Source: Capterra

Overall our relationship with Fiix has been a success with the application really helping us reduce the administrative overhead of managing our maintenance program.

Pros
- Quick to get onboarded - Excellent professional services team, but also user-friendly UI allowing self-onboarding - Quick support, dedicated account manager - Big on seeking customer feedback, and implementing feedback in product roadmap

Cons
- Mainly small UI nuances or consistency in options for similar screens. This may be sorting or selection options - Cost is on the higher end of the mid-tier. If you do not use all of the features the value is questionable.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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