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MaintainX Logo

MaintainX

4.8
(548)

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Manage Maintenance and Operations. Without the Paper Stacks.

(18)

MaintainX Features

Features Summary

Functionality

4.5

/5

548

Total features

136

18 categories

MaintainX features

API
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
Appointment Management
Approval Process Control

Common features of Maintenance Management software

API
Activity Dashboard
Activity Tracking
Alerts/Notifications
Asset Tracking
Audit Trail
Barcoding/RFID
Billing & Invoicing

Price starts from

0

Per month

Flat Rate

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.5

/5

548

Price starts from

0

Per month

learn more

Total Features

136

Unique features

  • Failed Inspection Tracking

  • Image Capture

  • Offline Access

  • Process/Workflow Automation

Functionality

4.5

/5

2.7K

Price starts from

49

Per month

visit website

Total Features

138

Features in Common

55

Unique features

  • Sales Tax Management

  • International Moves

  • CRM

  • Electronic Payments

Functionality

4.5

/5

1.4K

Price starts from

40

Per month

visit website

Total Features

157

Features in Common

86

Unique features

  • Prioritization

  • Depreciation Management

  • For Medical Purposes

  • Conferences/Conventions

Common MaintainX comparisons

Reviewers who mentioned features said:

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Ron P.

Hospitality, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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MaintainX- the facility managers multi tool

Reviewed 3 years ago

Overall I am hyper pleased with the software's performance, reliability, cost, and ease of use.

Pros

I most enjoy the simple UI. In my industry there is little to no budget for training and onboarding of personnel. My team is also made up of individuals in which English is a second language. MaintainX has been able to capture a feature rich suite of tools that anyone can master in a relative short amount of time.

Cons

As a user since its Beta, I have yet to find anything I do not like.

DB
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Daniel B.

Oil & Energy, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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MaintainX

Reviewed a year ago

Wasn't impressed and stopped using it as I found I was spending too much time trying to get the system to give me what I needed

Pros

Able to set tiers and group items, ability to assign roles to individuals and track work being completed

Cons

Clumsy system to use and navigate, didn't find it very user friendly and alone of pre work to try and set up

NH
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Neci H.

Nonprofit Organization Management, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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MaintainX

Reviewed 4 months ago
Pros

I like MaintainX for its ease of use, customization options, real-time communication, asset management, mobile accessibility, analytics, and integration capabilities, which collectively enhance productivity and efficiency in maintenance operations.

Cons

I've identified some missing features that would be beneficial for my use. One aspect I find inconvenient is the need to download or export a work order to print it. Additionally, I wish for the capability to mass print work orders without the necessity of opening each one individually. Moreover, I believe integrating a GPS feature within the app would be advantageous, especially for identifying maintenance repair areas when there's no specific address available.

MM
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Mike M.

Textiles, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A CMMS that fits in you pocket.

Reviewed 4 years ago

Working with the rep and the guys at MaintainX had been great! They have designed a system that does not need a 500 page manual and are readily available if you have a question or an suggestion. I've seen main of my suggestions implemented in the matter of a few days. They are doing a fantastic job developing this application.

Pros

MaintainX is very easy to set up and use. Other systems are impossible to setup without outside help but not MaintainX. It is scalable and they are adding new features on a weekly basis. Everyone has real-time updates on work orders so you al ways know the status.

Cons

Lack of inventory capability but I'm assured it is coming.

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Lillian G.

Hospital & Health Care, 10,001+ employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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With MaintainX, all of our data is in one convenient place

Reviewed a year ago

MaintainX has provided us with a centralized hub for data, and it will compile historical data to help us train new employees on how to perform CU on aging machinery. It provides order to an otherwise chaotic section, and the data gleaned from reports allows us to perform preventative rather than emergency repairs on any number of devices. Since everything is in one location, it's easier to conduct audits, and it reveals the true cost of previously hidden areas.

Pros

MaintainX's user-friendliness is fantastic, and the process of going live with the software was a breeze. The reports in MaintainX are highly recommended because they highlight distinct trends that can be used to grow your business. When everything is in one convenient location, team productivity is increased.

Cons

Not yet, as there is still a great deal of data to input and history to gather. The transition period for Plus staff is ongoing. It's effective both in-house and remotely, and it provides the team manager with more data.

TR
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Tom R.

Building Materials, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very Satisfied

Reviewed 3 years ago

I've now had several meetings with our maintenance team. We have completed our first weekly's and will we are in progress with our first departments monthly PM's. The software is everything that I was lead to expect and more. [SENSITIVE CONTENT HIDDEN] has been incredibly resourceful, responsive and helpful. It's always nice to make a decision after testing 15 solutions (felt like 1000) and feel confident that you've made the correct decision. I feel that way right now and wanted to share. We still have some setup to go - I'm taking the walk before run approach with the guys but this is slick. I'm looking forward to the partnership.

Pros

The seamless transition between the desktop and the mobile app make this a really nice solution. The reporting, filtering and scheduling abilities of the work orders is really nice and easy to use.

Cons

So far the only cons were identified at selection and were so minor they didn't prohibit me from selecting the solution. Little things like work orders have a really slick ability to save filters but reporting and the mobile app do not have it. It's not a huge deal since mobile users can filter to themselves and see only what they need to but it would be helpful if they could save encompassing filters such as specific departments and weekly vs monthly vs annually.

SF
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Sonny F.

Religious Institutions, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Useful Tool

Reviewed 8 months ago

Satisfied with the product and the customer service we received.

Pros

The simplicity of creating work orders is great! I really am glad to see new updates and integrations that suit our business needs.

Cons

I wish the calendar view of work orders was improved to allow a full view of work orders and their assignments.

AR
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Verified reviewer

Machinery, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fantastic CMMS at an affordable price

Reviewed a year ago

Everyone is very friendly and happy to help. The software is also very easy to use.

Pros

Ease of use, very customizable, and no implementation fees.

Cons

No cons. For me I have no issues with this CMMS.

KL
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Karl L.

Real Estate, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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CHANGES EVERYTHING FOR THE BETTER + MORE MONEY

Reviewed 4 years ago

Fantastic! Everyone from the team ive spoken with is great. And the product is fantastic.

Pros

Perfect with a couple of Adjustments (personally) for my unique property management business. I have more time for my family and work, my clients are happy seeing the results easily with the use of the PDF features. And I am making more money as a result. CHOOSE THEM YOU CANT GO WRONG.

Cons

I had to make some adjustments to the way I do things, which isn't a bad thing. Only improvement I can currently think of is to make it easier to send PDF's to "clients" rather than "vendors" as it would suit my needs better.

TC
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Tom C.

Nonprofit Organization Management, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Efficient and Easy to Use Product

Reviewed 5 years ago

Very Good. I have been able to track PMs more easily.

Pros

The ability to use on devices is great for mobility. The interface is clean and uncomplicated, yet is deep and offers many options for me to save data for later use. It is quite intuitive compared to the last CMMS we were using.

Cons

Honestly not much. If anything it might be there is less focus on desktop, which is fine with me. There are some in our organization which is better for them to send me work requests. Of course this may already exist and I just haven't gotten that far yet!

Dp
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Dave p.

Paper & Forest Products, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Don't hesitate

Reviewed 10 months ago

Game changer from the paper system we had previously, you can add or omit as much information as you like and slowly build in assets, parts etc as you go along.

Pros

The best things about MaintainX is it's paperless and live, there are no delays from putting on a job to it hitting the maintenance team, no printing out slips and handing them to the engineering team or pinning them on boards, it pings on their mobile in their pocket.

Cons

The only little bump in the road was, each job needs to be approved by myself, so if I don't get to the request the job isn't generated, however we've overcome this by adding a lead engineer to be able to do this too. *I was trying hard to find an issue I've had over the time we've had MaintainX*

RB
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Ryan B.

Logistics and Supply Chain, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Switch

Reviewed 6 months ago

Overall a positive experience with the ease of implementation and continuous use. Only took a few hours to setup all assets and inspection templates with no assistance. This is a very straight forward product.

Pros

We utilize MaintainX for daily vehicle inspections, asset management, and logging vehicle repairs. We switched from a software that specialized in fleet management do to the lower cost and ease of configuration. Previous software only completed inspections. MaintainX can handle the inspections and keep track of our open work orders and helps our team stay on the same page for all assets.

Cons

At this moment there is not any thing I can list negatively about Maintainx.

BS
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Bryan S.

Facilities Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Better than the rest

Reviewed 4 years ago

Great app with everything we were looking for and way below the cost of others. Great support team. We know we can get our jobs done and communicate better as a team using this app.

Pros

They reach out to us personally every so often to ask if we would like to change anything. They always listen to the issues we have and correct it as soon as possible.

Cons

You can only add one photo at a time in comments.

CW
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Clarissa W.

Commercial Real Estate, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Tool for PM's

Reviewed a year ago

This software has really helped streamline our Work Order process. Before, we were still using paper and a fax machine to send and track all of our daily work orders for multiple properties. MaintainX has helped us and our Maintenance Team to get to work orders faster and more efficiently. They are able to receive alerts right away when there are new work orders without making a trip to the main office to pick up a piece of paper. We were able to get rid of the dreaded Work Order Tracking Binder... and, we are reducing paper waste and helping the environment, win-win!

Pros

Ease of use. We have a few users who are not 'tech-savvy', but they were able to pick up this new tool and put most (if not all) of the functions to great use! So far, so good!

Cons

We really have not come across any features we haven't liked. There are some that we just don't use, but it's as simple as that, we just don't use them!

JC
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Joel C.

Medical Devices, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Facility

Reviewed 7 months ago

Time and communication with the requester

Pros

Very easy to use and our team can keep track of all job card and help each other

Cons

Nothing, it have everything we need time

BH
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Bruce H.

Plastics, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Maintain X, Can't imagine having to do our jobs without it.

Reviewed 7 months ago

Our inventory control, and tracking is top notch now, and our downtime is at an all time low due to the instant notifications, and ability to track progress on the mobile app.

Pros

Maintain is easy toocations. learn, and use. Myself I use the CMMS side of it more, we started with no inventory / spare parts tracking system for the Maintenance Dept., and within a year have well over 1000 parts / assets entered and bar coded

Cons

Only thing I would like to see is more search capability when looking up parts inventory on the mobile app. When setting at the computer I can search parts inventory by many different categories, on mobile I can only search directly by the items name.

JR
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Joe R.

Government Administration, 501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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MaintainX helps us track our work effortlessly, instead of losing it in the inbox dumpster fire.

Reviewed 10 months ago

Overall this program has been extremely helpful for our organization. We get more done and can justify our role much easier with the reporting part of MaintainX.

Pros

We love the ability to track work, schedule repeating PM work orders, and the accessibility from anywhere via our smartphones.

Cons

I wish there was a way to add an email address to a work order to keep certain people(non-requester users) in the loop on the status of the work order.

JH
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Joel H.

Recreational Facilities and Services, 51-200 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great software that helps us keep track of work orders

Reviewed a year ago

Initial onboarding with our rep was awesome. Questions via chat or email get answered VERY quickly!

Pros

The app keeps our guys on task and is great for our work order tracking. It also keeps us in compliance for inspections. Love that they are all tracked and signed digitally.

Cons

Took some time to get buyin from the guy, but once they learned the software everyone got on board.

DM
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Dominique M.

Hospital & Health Care, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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MaintainX Review

Reviewed 8 months ago

Excellent!

Pros

Ease of use, mobile friendly. Customer support is excellent.

Cons

Skipped Work Order should be included in the reports.

CD
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Caleb D.

Higher Education, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Work Order and Maintenance Management Program

Reviewed 4 months ago

It has been one of the most helpful additions to our maintenance team in the past few years.

Pros

The price is great for the product you get. It is a really easy program to use with a great mobile app for my team to track and complete work orders. It keeps everything really organized and is easy to track with projects.

Cons

There are a couple of updates that I would like to see like tool check out programs and some more location options but it is a great program.

DB
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Donald B.

Machinery, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use Great results

Reviewed 4 months ago

Overall, maintainX is a great system that is still evolving to meet the customers needs. it has made tracking work orders for both scheduled and unsceduled work very easy and inventory managment is great.

Pros

it is an easy to set up system, cloud based and moble friendly. The end users can navigatge the system from a phone or tablet with ease to manage assets, find parts, and complete work oreders.

Cons

Scheduling module could use some help. It is difficult to schedule work that may have a differwent due date that scheduled date. Receiving against PO's is complicated because it does not account for partially received orders.

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Alex F.

Paper & Forest Products, 5,001-10,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The only CMMS you should consider.

Reviewed 7 months ago

When we made the decision to choose MaintainX as our CMMS, our account manager was very thorough and helped us to be up and running in a matter of days. We were already gaining benefit after around a month of use. Admittedly the team at MaintainX shouldered a lot of the workload, but it really helped. This kind of support is what I suspect makes MaintainX such an easy choice. People couldn't quite believe how fast we were able to integrate.

Pros

MaintainX has much to offer. If I were to nail it down to one thing, I would need to point out that the ease of use comes first and foremost. It is the one thing my team have all fed back as the major factor when picking it up for the first time.

Cons

I don't want to seem negative, because overall, the system is phenomenal. If pressed, I would have to say that compatibility with other software could be better. This isn't really a fair criticism though, as the team are constantly updating the system.

DP
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Daniel P.

Medical Devices, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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MaintainX - Digitizing Equipment Maintenace

Reviewed 7 months ago

MaintainX has been a great tool. We have completely switched all our paper maintenance records to electronic records, saving paper and resources. Additionally, we have better oversight on the assets in use and are able to keep up with routine maintenance and capture the work performed in real-time which was always a struggle when using a paper-based system.

Pros

Easy to use, and setup. Both desktop and mobile work extremely well and are easy to pick up. The MaintainX integration team and customer support are helpful and responsive which makes the switch to MaintainX a no brainer.

Cons

A lot of maintenance tracking is driven by industry specific regulations which usually incorporates software validation as part of the qualification process for using an electronic system. Therefore, some more features geared towards role/user administration and customization, audit trail, metadata tracking, etc.

SW
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Sam W.

Commercial Real Estate, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Game Changer

Reviewed 8 months ago

Simply put it's been a game changer for our department. The amount of time and effort this product has saved us has been so helpful. I'd never go back to our old system, we use this product daily and rely on it to be effective. It's been a great overall experience and I would honestly recommend it to anyone who manages any kind of property and maintenance staff.

Pros

This product has had a huge impact on our production and organization since it's implementation. It's been so easy to use and getting the rest of the team on board with the new system was really easy. I honestly can't imagine ever going back to the old way of using paper work orders. This is such a huge time saver for us and really is key to keeping track of all of our work orders across our different...

Cons

There's really not much I don't like about MaintainX. I guess if I had to pick something it would be that there doesn't seem to be many updates or new features added very often; or at least ones that impact our field or the areas we use it for. I've suggested some features to the team before but haven't seen any really implemented yet. But it's not the end of the world; the current build is still very much optimized for what we use it for.

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David H.

Automotive, 201-500 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Better Than Any Other Work Order Software or Mobile App

Reviewed 5 years ago

We are a full scale IT department and we have been able to respond more quickly to our end users needs. It has allowed us to be more focused on customer service and time management. MaintainX has also allowed us the ability to be able to enter work orders on the fly so we do not forget to take care of something. I have not worked with any other software or app that has given us this type of functionality with so much ease and value for the price.

Pros

The ease of functionality in creating work orders for myself, staff and end users. The ability to easily create repeating work orders for backup and preventative maintenance items. The reporting dashboard is really nice and allows me to see a well rounded view of where we stand. I think I most enjoy how fast the app notifies me of a new request and status updates.

Cons

I would like to see the ability to have work orders created based on known email addresses as well.