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Housecall Pro
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Field service management application for businesses
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Housecall Pro - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
Housecall Pro overview

Based on 2736 verified user reviews
What is Housecall Pro?
Housecall Pro is a scheduling tool with key features that include appointment scheduling, billing and invoicing, calendar management, mobile access, and more.
Who uses Housecall Pro?
By industry, Housecall Pro reviewers are most commonly professionals in construction (39%). The most frequent use case for Housecall Pro cited by reviewers is billing and invoicing (50% of reviewers).
What do users say about Housecall Pro pricing?
Reviewers find Housecall Pro offers strong value for money, and they appreciate affordable flat-rate pricing and essential features without hidden costs. Some users report frustration with price jumps between tiers and say costs rise quickly for extra users or features.
What are the most popular integrations for Housecall Pro?
The Housecall Pro integrations most frequently cited by reviewers are: QuickBooks Online (an accounting product rated 4.4 out of 5 for its integration with Housecall Pro) and Google Calendar (a scheduling product, 4.4).
Starting price
per month
Pros & Cons
User Interface
Invoicing and Scheduling
Tracking
Payment Processing
Customization Options
Calls
Housecall Pro’s user interface
Housecall Pro pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.5
Ease of use
4.6
Customer support
4.7
Reviews sentiment
What do users say about Housecall Pro?
Housecall Pro is a scheduling tool with key features that include appointment scheduling, billing and invoicing, calendar management, mobile access, and more.
Select to learn more
Who uses Housecall Pro?
Based on 2,736 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Housecall Pro's key features
GetApp's analysis of 104 verified user reviews collected between July 2021 and December 2024 identifies Housecall Pro's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Housecall Pro's scheduling capabilities. They find it easy to use, with capabilities like color blocking and drag-and-drop functionality. Users report that it helps manage appointments, assign jobs, and track progress in real-time. They say it keeps the team organized and allows for easy communication with clients. However, some reviewers wish for better integration with Google Calendar and improved mobile sync. Of the 25 Housecall Pro users who gave detailed accounts of their use of Scheduling, 100% rated this feature as important or highly important.
Rachel S.
Operations Manager
Debbie N.
Manager
Reviewers indicate that Housecall Pro's billing and invoicing capabilities are efficient and user-friendly. They appreciate the ability to generate invoices, track payments, and send reminders. Users report that it simplifies the billing process and helps them get paid faster. However, some reviewers mention the lack of late fee automation and difficulties in correcting invoice errors. Of the 22 Housecall Pro users who gave detailed accounts of their use of Billing & Invoicing, 100% rated this feature as important or highly important.
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Vishnu K.
Godown Incharge
Lisa B.
Vice-President
Users report that Housecall Pro's calendar management capabilities are helpful for organizing appointments and schedules. They find it easy to view and update calendars in real-time, which improves productivity and time management. Reviewers appreciate the notifications for upcoming appointments and the ability to see the entire team's schedule. However, some users wish for better integration with other calendar systems like Google Calendar. Of the 27 Housecall Pro users who gave detailed accounts of their use of Calendar Management, 100% rated this feature as important or highly important.

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Meagan W.
Handyman
John R.
Energy Consultant
Reviewers appreciate Housecall Pro's invoice creation capabilities. They find it easy to create and send invoices quickly, which saves time and effort. Users report that it helps manage finances and looks professional. They like the ability to create on-site estimates and itemized invoices. However, some reviewers mention difficulties in changing customer information and the need for more customization options. Of the 21 Housecall Pro users who gave detailed accounts of their use of Invoice Creation, 100% rated this feature as important or highly important.
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Damar R.
Handyman
Chris A.
Owner
Users report that Housecall Pro's mobile access is critical for their business operations. They appreciate the ability to manage appointments, invoices, and customer information on-the-go. Reviewers find the mobile app intuitive and useful for field technicians. However, some users mention issues with notifications, syncing with desktop, and limited capabilities compared to the web version. Of the 34 Housecall Pro users who gave detailed accounts of their use of Mobile Access, 97% rated this feature as important or highly important.
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Dave R.
Manager
Jennifer S.
Manager
Reviewers highlight the convenience of Housecall Pro's online invoicing capabilities. They appreciate the ability to send invoices electronically and receive payments quickly. Users report that it helps manage accounts receivable and reduces the need to track down payments. They find it easy to use and secure. However, some reviewers wish for more flexible invoice formats and additional capabilities. Of the 24 Housecall Pro users who gave detailed accounts of their use of Online Invoicing, 96% rated this feature as important or highly important.
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Joe P.
Owner
Harold C.
President
All Housecall Pro features
Features rating:
Housecall Pro awards
Housecall Pro alternatives
Housecall Pro pricing
Pricing plans
Pricing details:
User opinions about Housecall Pro price and value
Value for money rating:
Of 209 reviews that provide robust commentary on Housecall Pro's price and value, 71% mention it in a positive light.
Some reviewers find Housecall Pro offers strong value for money, highlighting its flat-rate, affordable pricing bundles that suit even small home service businesses. Users say the software includes essential features like material tracking, customizable price lists, and multi-tier pricing without hidden or excessive add-on costs. Some users report that the ability to adjust pricing and create multiple price lists for different client types is a major benefit, and they appreciate the flexibility to select only the functionalities they need. Reviewers indicate that Housecall Pro provides the core features of more expensive competitors at a lower price, and some feel the cost savings compared to other providers are significant. Some reviewers appreciate the free-to-start option, though they note that costs increase as more services or users are added.
Some users feel the pricing structure can be confusing or steep, especially when moving beyond a certain number of users or adding extra features. Reviewers indicate that price jumps between tiers are sometimes hard to justify, and some say the software becomes less cost-effective for solo operators or very small teams. Some users report frustration with the need to upgrade to higher-priced plans for additional functionality, and a few feel that certain features should be included at lower price points.
, and
To see what individual users think of Housecall Pro's cost and value, check out the review excerpts below.
Housecall Pro integrations (45)
Integrations rated by users
We looked at 2,736 user reviews to identify which products are mentioned as Housecall Pro integrations and how users feel about them.
Integration rating: 4.4 (32)
“payments made in House call pro move seamlessly into QBO, and if they don't a customer service rep at HCP will walk you thru getting payments moved over correctly”
“That was the only way to get our invoices and information over from our last software. Pictures don't come over and the previous notes/invoices were a nightmare. ”
“The integrations is pretty flawed. A lot of syncing issues between the two system. A huge problem with estimates turning into invoices when going to quickbooks.”
“I use quickbooks for my accounting and bookkeeping. So it is critical that my invoices from HCP automatically go there.”
“We have to have a system that integrates with Quickbooks as it holds all of the company history...and A/R of course !!”
“If it didn't merge with QBO the extra work wouldn't make it worth switching from what I was already using”
“We can access payments process to see what balances are owed at the appointments set. ”
Patty W.
owner
Integration rating: 4.6 (5)
“Our company uses google calendar and housecall pro makes it easy to keep updated with all appointments.”
Anders H.
Owner
Integration rating: 5.0 (2)
“It automatically creates jobs in both when something is added and all of my notes and pictures sync. I can access it all from one place. CompanyCam is mostly used in the field but then during office hours I can just stay in Housecall Pro and view it.”
ZAch G.
COO
Integration rating: 5.0 (1)
“Being able to integrate with other apps also set Housecall Pro above all the other apps. ”
Joe P.
Owner
Integration rating: 5.0 (1)
“It allows us to reconcile and track our books while HouseCall makes us money.”
Chris B.
President
Integration rating: 4.5 (2)
Integration rating: 4.0 (2)
Integration rating: 1.0 (1)
Integration rating: 3.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 4.0 (1)
Integration rating: 5.0 (1)
Housecall Pro customer support
What do users say about Housecall Pro customer support?
Customer support rating:
We analyzed 156 verified user reviews to identify positive and negative aspects of Housecall Pro customer support.
Widespread user sentiment highlights prompt and helpful responses from customer service via chat during business hours.
A fair number of users appreciate that issues are often solved quickly and efficiently through the chat support feature.
Multiple users note that support agents provide reassurance and solutions, making it easy to get questions answered.
A minority of users report frustration with chat-only support, slow response times, and difficulty reaching a real person for complex issues.
Support options
Training options
To see what individual users say about Housecall Pro's customer support, check out the review snippets below.
“User friendly, text and email correspondence ,history, charts for p and l with statistics growth charts etc , many more options like financing built in with software and phone service.”
Nick L.
Ceo
“The ability to link to Google and QBO are two of the best features as well as the time I save on the phone with customers playing call tag, etc.”
Jaime L.
VP, Sec, Office Manager, owner
“My last attempt featured online chatting with someone who went home a few minutes into our session and allegedly transferred me to a new person that left me on hold for more than 30 min before I gave up.”
Justin O.
Owner
Housecall Pro FAQs
Housecall Pro has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What is Housecall Pro used for?
Housecall Pro is a cloud and mobile-based field service management solution designed to streamline operations and drive growth for home service businesses. The platform offers a comprehensive suite of features to help professionals in various industries, including HVAC, plumbing, electrical, general contracting, handyman services, home cleaning, and more. The platform's scheduling and dispatching tools enable businesses to organize calendars, notify technicians, and manage job details. The advanced dispatching technology helps automatically send the right technician to the right job, ensuring optimal resource utilization. Housecall Pro also helps teams streamline invoicing with one-click digital invoicing, automatic customer reminders, and QuickBooks integration. Additionally, the platform provides valuable insights through real-time reporting, allowing business owners to make data-driven decisions.
Q. What are the benefits of using Housecall Pro?
Q. What languages does Housecall Pro support?
Housecall Pro supports the following languages:
English
Q. Does Housecall Pro support mobile devices?
Housecall Pro supports the following devices:
Android, iPad, iPhone
Q. Does Housecall Pro offer an API?
No, Housecall Pro does not have an API available.
Q. What level of support does Housecall Pro offer?
Housecall Pro offers the following support options:
Email/Help Desk, Chat, Phone Support, FAQs/Forum, Knowledge Base
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