Ordoro Pricing Plan & Cost Guide

Ordoro

The Backbone of Your Ecommerce Business

4.75/5 (65 reviews)

Ordoro Pricing

Starting from: $59.00/month

Pricing model: Subscription

Free Trial: Available (No Credit Card required)

We offer flex pricing based on the actual usage of our platform. With plans starting as low as $59, no set-up fees, and no contracts, there's nothing to lose! We offer a FREE 30-day onboarding to all of our new customers to ensure your operations are running smoothly.

View Pricing Plans Free Trial

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AdaptiveGRC

Starting from: 995.00/month
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Ordoro Pricing Reviews

Pros

  • I was also very impressed by their willingness to reach out to their customers to make sure they are happy with their services.JohnRead the full review
  • We especially love the huge savings on USPS shipping costs. And their support is outstanding.Kathy P.Read the full review
  • Additionally, the Ordoro team is has been great at providing customer service, generally responding to support emails within less than an hour, and always being super friendly and helpful.Pete O.Read the full review

Cons

  • The very few times we needed to reach out to the Ordoro Support team was usually related to error codes. On occasion, the documentation on the error code was lacking.Kathy P.Read the full review
  • Sometimes I get error messages communicating with my sites.Chrystal D.Read the full review
  • I use to Had write all of my order from each site I sold on but that quickly became difficult ordoro works with all of the sites I use and offers shipping discounts.Chana B.Read the full review
100%
recommended this to a friend or a colleague

19 reviewers had the following to say about Ordoro's pricing:

Zoe M.

Ordoro in just 15 days has made my shiping easier and cheaper!

Reviewed 2015-01-01
Review Source: GetApp

I have only contacted support twice and they have been awesome. Now with the new year I am going to challenge them with my my existing Dymo printer setup. All in all very impressed!

Pros
Easy Reasonably Priced Good savings on postage

Cons
Not self-service nerdy enough for me, BUT support has been great and fast!

Rating breakdown

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Justin A.

Been using Ordoro for years and couldn't be more grateful.

Reviewed 2015-03-20
Review Source: GetApp

Ordoro handles all of our shipping. Our brand, My Magic Mud, has gone from 1 location to 270 in a 9 month period and this solution has grown with us. For the price, there's nothing out there I'd rather use. They also save us a lot on shipping with their discounted USPS rates. I have no affiliation with them nor reason to write this review other than out of gratitude for the technology they've created that allows my little startup to compete with large companies.

Pros
It's unbelievably functional for the price. Saves on shipping as well. Ship fast and in bulk in seconds. I can process and ship out a hundred orders in just a few hours. Great pricing packages for small to medium size operations. Integrates well with BigCommerce and Amazon. Good inventory tracking. Constantly updating functionality.

Cons
I'd like to see more control over saving customer profiles. When I type a customer name, it saves the data and populates fields automatically, but I'd like to save changes and have control over what it future populates for easy reorder management. Doesn't have any good system for accounting that I could find. I also think Ordoro needs to provide some solid reporting mechanisms. But none of this stuff should be a deal breaker for any startup, smaller operation. Definitely not robust enough for larger companies or major fulfillment centers, but this software was created to empower the little guy!

Rating breakdown

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Kathy P.

Ordoro: Great Order & Inventory Management Software!

Reviewed 2015-09-15
Review Source: GetApp

We've been using Ordoro for over two years and we couldn't be more pleased. What we love: tiered pricing; we're not locked into a contract; the order and inventory management modules were very, very easy to learn and use; shopping cart integration is a breeze. We especially love the huge savings on USPS shipping costs! And their support is outstanding. Between online videos that guide you step-by-step and great documentation, it covered 99% of what we needed to know. The few times we had to reach out to the Ordoro Support team, the response was very timely. We highly, highly recommend Ordoro.

Pros
Easy to use; tiered pricing; no contract required; fast shopping cart integration; huge savings on USPS costs; outstanding online support and team

Cons
The very few times we needed to reach out to the Ordoro Support team was usually related to error codes. On occasion, the documentation on the error code was lacking.

Rating breakdown

Value for money
Ease of use
Customer support

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Jeff L.

Maybe the best customer service anywhere!

Used daily for less than 6 months
Reviewed 2017-07-10
Review Source: GetApp

Pros
Ordoro's customer service should be the model that more business' use. They have terrifically accomplished technical support and the team members, to whom I've spoken, are polite, helpful, and knowlegeable beyond the normal standard that I usually see. Bravo, to Ordoro!

Cons
Their advanced features, like the inventory or PO features, which come with higher priced versions are not available to the smaller users as they are a bit cost prohibitive. It makes me anxious to build my company just to have these features at my disposal. I wish they had even an Inventory and PO Light Version for the smaller users.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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John

Why I Chose Ordoro Over the Other eCommerce Apps

Reviewed 2013-10-15
Review Source: GetApp

After shopping around for quite some time for an all-in-one web application to help me manage my online store as well as my eBay and Amazon accounts, I decided Ordoro was the one for me. There are quite a few companies that offer trial periods and I wanted to make sure I was completely satisfied before subscribing so I did some research and shopped around. In the end, I found Ordoro was the easiest to set up and manage. I was able to import my inventory with just a few simple steps using their set-up program that walks you through your first time using it. There are also helpful videos for any questions you may have. Once I was set up, I found that it had everything that I was looking for in an all-in-one eCommerce app--simple and easy to use yet very robust with many features. I was also very impressed by their willingness to reach out to their customers to make sure they are happy with their services. In the end, I chose Ordoro because it was the easiest to use, full of features that I needed for my online business, and had great customer service.

Pros
-Quick and easy set up -Many features so it is powerful, yet still easy to navigate through and manage. -Outstanding customer service and friendly, down-to-earth staff. -Competitive price

Rating breakdown

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Ian H.

Ordoro is Best of Class for Order Management

Reviewed 2014-05-08
Review Source: GetApp

Jagath called me when he launched the company and asked me to try out Ordoro. I did not think much about it because I was a reseller for Stone Edge Order Manager and had many of my Shopsite customers using it. With a few more calls from Jagath I was convinced to try it. I never looked back and have used it for all my own stores and my clients stores. I highly recommend this tool for anyone managing a Shopsite or other compatible ecom store. Yo will not be disappointed. No support contracts and the support is great.

Pros
Cloud based No support contracts They actually consider feature requests Affordable

Cons
No reseller program

Rating breakdown

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Lee B.

Great product for shipping

Reviewed 2014-08-29
Review Source: Capterra

I've been using Ordoro for a year and a half along with Big Commerce. Took some learning but Ordoro's customer support has been fantastic. Kristen replies to emails in a very short time as do any phone calls to Ordoro for support. Now that I'm familiar with its use and backend, its a simple and cost effective shipping solution. I'm glad Ordoro now has tiered pricing since it was getting expense as I reached the order threshold. My only wish list item would to have a better PO and product listing interface. Overall I recommend Ordoro for small to medium size shipping solutions. Their customer support is what has kept me a customer.

Rating breakdown

Ease of use
Customer support

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Dean K.

Great product better support.

Reviewed 2014-08-14
Review Source: Capterra

The program took care of all my inventory, invoicing, and shipping needs at a reasonable price. I tried many different online inventory programs before finding Ordoro. It was customizable to fit our needs. The support staff is friendly and knowledgeable. It is quick and easy to talk to a REAL person when you have a question.

Rating breakdown

Ease of use
Customer support

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Pete O.

Perfect for Multi-Channel Fulfillment

Reviewed 2015-08-24
Review Source: GetApp

My experience with Ordoro has been nothing but fantastic. We sell through out Magento store, eBay, and Amazon. As the company owner, I tried many different shipping utilities before settling on Ordoro. Ordoro easily aggregates all of our orders into one place for simple management. Previously, we would spend at least an hour a day inputting orders, getting shipping quotes, and printing labels. The same exact process (for more orders) now takes roughly two minutes. Additionally, the Ordoro team is has been great at providing customer service, generally responding to support emails within less than an hour, and always being super friendly and helpful. Well worth the $25 a month, and we could not be happier!

Pros
Increase productivity Great integration of multi-channel sales Works across all platforms/computers/team members Compatible with Dymo 4XL Ability to re-print shipping labels Low shipping rates Clean interface Mobile site is handy

Cons
None that I can think of!

Rating breakdown

Value for money
Ease of use
Customer support

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Diane M.

Great program, already saved the fee

Reviewed 2016-02-17
Review Source: GetApp

I am using Ordoro, after trying them last year for a while and than dropping them, have found them now to be a great shipping channel. I sell on my web site, Amazon, eBay, Etsy and hopefully have some sales this year on Shopify. Ordoro collects all but my web site, which I enter manually. Than I can pick between USPS (which runs via Endicia), UPS or Fedex. Whoever is cheapest gets the shipment, great for me, as some shipments are 2-3 pound some 30 pound. (I ship live plants). Very happy with Ordoro. I save more than the $25 a month fee easy in the spring, summer and fall.

Rating breakdown

Value for money
Ease of use
Customer support

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Marc T.

The drop shipping solution I was looking for

Reviewed 2014-10-06
Review Source: Capterra

For what I need to do Ordoro is just perfect. It is easy to use, it does what I need (drop shipping) and the monthly cost is reasonable.

Rating breakdown

Ease of use
Customer support

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Tina Y.

Excellent App and Excellent Customer Service To Back It Up!

Used daily for 1-2 years
Reviewed 2016-07-22
Review Source: GetApp

I spent about a month thoroughly searching for the right backend fulfillment software for my eCommerce business. I read up on numerous blogs, articles, and reviews. There were definitely some big name guys out there that I considered, but at the end of the day, I went with Ordoro and I'm so glad I did! I would highly recommend Ordoro to anyone else looking for a fulfillment app for their business.

Pros
-Easy to navigate and user friendly interface. -Technically advanced and professional level quality. -Great features(especially the deep discounts off of regular USPS rates!) -Fantastic customer service for all your technical questions. -Many features that can be added on an as-needed basis. You only pay for what you need which is great! -Affordable -Reliable technology

Cons
I honestly cannot think of any at this time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Paul M.

Does what it says....BUT

Reviewed 2014-09-08
Review Source: Capterra

I have been using ORDORO for about 8 months. It generally does what is says it does, BUT. Pros: Easy to set up and get running. If you have a lot of SKUs from other places, you can import it with spreadsheets. Shipping module is simple and easy for the most part. Cons: Kit/bundle totals do not add up correctly and WILL cause you to oversell if your inventory gets low. I have pointed this out to them repeatedly and their response has ranged from "no one else is having problems with it" to "We know about it but it is low on the priority to get fixed". I have many kits with 10 of an item. If your inventory level is 6, it will tell your sales channels that you have a full kit to sell! If your inventory level is 16, it will tell your sales channels that you have 2 kits to sell! Since when does 6/10 = 1? If you make a mistake with the description or SKU, you CANNOT edit it yourself! You have to put in a help ticket! For $200 a month I expected better.

Response from ordoro


Response from Jagath Narayan, CEO of Ordoro. (I have spoken to this customer personally over phone many times over the past few months.)

Paul, Thank you for the detailed review. Here are my comments.

Kits: We understand this corner-case you mention. Ordoro's kit calculations round up. So, if you are low on inventory, the rounding error may show one unit left when you have only a 'fractional' unit left. We are fixing this in the next version of kitting.

Customer Support: I agree there are some things you need a help ticket for. But as you know, we respond to these requests within the same day, if not within minutes. We offer unlimited phone support because we know our users sometimes stretch the product beyond what it is built to do. Unlimited phone support is also our way of identifying new features.

Pricing: You fit in the $199 plan based on high usage (multiple channels, advanced features like kits, large number of SKUs). Thank you for being an Ordoro customer for this past year.

Rating breakdown

Ease of use
Customer support

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Justin A.

My Magic Mud runs on Ordoro

Reviewed 2014-08-27
Review Source: Capterra

I can bulk print shipments instantly thanks to Ordoro. I've been able to scale up my business knowing full well that I can handle even enterprise level order numbers. I've been selling online for years and before this technology existed, shipping took hours! From beginning to end, I can now ship 60 orders in an hour. Ordoro gives me the ability to manage inventory levels across multiple channels. It a system with a very fast learning curve. Plus, customer service is fast and very nice. Their new pricing makes this option a No Brainer. If you just need to use Ordoro for volume shipping, it's now only $49 a month!!! I was paying $200 and still thought this was a good deal. They are innovating constantly, and now you can enable more options for a higher rate. They are literally saving their clients money. I'll stay loyal to them as long as I'm selling online. My company is called My Magic Mud, look us up.

Rating breakdown

Ease of use
Customer support

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Duane W.

ordoro is TOP SHELF!

Reviewed 2014-09-09
Review Source: Capterra

I have been using ordoro in conjunction with my web store for over a year now and I couldn't be happier...well, unless they sent someone here to box up my orders for me. Seriously, the product is one of those HUGE timesavers that I could NOT ever see going without. Just batching orders and printing labels without having to cut and past each line into USPS.com or FedEx saves is well worth the low cost of this product. Most of ordoro works as advertized, but you know, nothing is perfect and people are human so we are bound to create problems for ourselves. While learning how to use the system I was lucky enough to spend time with ordoro's fabulous tech support squad and I have to say, I am extremely impressed with the level of service received. Even if I call during a busy period and have to leave a voice mail, they return my call withing minutes (not hours or days.) Often, I am greeted by the calming voice of Kristen who always makes me feel like solving my problem is the most important thing she will do all day. Kristen was working on an international shipment problem (label not printing out right) this week and I received calls and emails far later into the evening than any normal person should be working. She was on it until it was resolved. Truly amazing support all the way around. Give ordoro a try...I'll bet your competition is already using it. ;)

Rating breakdown

Ease of use
Customer support

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Colton N.

I Recommend Ordoro

Reviewed 2015-09-11
Review Source: GetApp

I highly recommend Ordoro. Dealing with USPS on your own can be a pain. Ordoro can handle USPS, UPS, FedEx, and others, and allows you to quickly decide which shipping method will be most cost-effective. Now with their API I'm able to automatically send all our orders to Ordoro, so all I need to do is print the shipping labels. Ordoro also has a great customer service team, very communicative and happy to solve your problems.

Rating breakdown

Value for money
Ease of use
Customer support

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Carl S.

One Step Beyond

Reviewed 2015-05-28
Review Source: GetApp

I admit it, I'm hard on vendors and I can't afford not to be. When you're sending out over 100 orders a day, sometimes more, you have to be on your game. It's customer's first, vendors last! Having a high volume of orders and working into the wee hours of the night, you're going to discover flaws and weaknesses in software that others don't and you're going to want it fixed fast. Ordoro support calms me because they have the unique ability to listen, then act, efficiently creating a solution for my business. I like doing business with Ordoro because they walk the talk. Not many can!

Pros
Ability to listen and understand my issues! Support feedback is patient. Solutions will follow.

Cons
Unable to read my mind, but then who can?

Rating breakdown

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Chrystal D.

Top Notch Service

Used daily for 1-2 years
Reviewed 2016-10-26
Review Source: Capterra

Ordoro lets me manage orders from multiple sites, in one place! I can see orders and print shipping labels from Etsy, eBay, and my own business site. Being able to bulk print labels makes things go a lot faster. The pre-set options are extensive (even flat-rate padded envelopes, which cost more than regular flat-rate envelopes). It's easy too, to reprint labels (they save as PDFs). And it's easy to cancel labels too for a refund. I have only ever used USPS, but you can load money for other shipping services like UPS. Any time I've had an issue, Ordoro customer service has been amazingly quick to respond.

Pros
The ability to manage orders from multiple sites in one place. And it can communicate with e-commerce sites, to let people know their order shipped and to mark the order as shipped on those sites. PLUS the postage is significantly discounted.

Cons
Sometimes I get error messages communicating with my sites.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jason D.

The best all around inventory and shipping management program

Reviewed 2014-11-25
Review Source: GetApp

We are a startup company that is rapidly growing. Ordoro helps us manage our inventory through several sales channels. The Chat box allows us to ask questions which the Ordoro team answers very quickly. The inventory management systems allows us to sell the same product over several different channels while keeping the inventory live and up to date on all the channels. The program automatically loads up the orders for the day, once we get in the office in the morning its just open and start, no waiting time on loading orders, just open and get to work. The packing list section provides all packing lists with ease, also providing a pick list with quantity and area of the Item. The Product Order section is very easy to work with, I use the low inventory of products section in order to see what products need a resupply, it is as simple as click order more enter a quantity and boom your PO is ready. We create several PO's over the course of the day, the program knows which items go to which PO without any mix ups. I have used programs in the past that mix up the products in PO's leaving my suppliers very confused. Overall, Ordoro is the best program out there for your growing business, it allows growth through dropshipping, inhouse shipping, it also uses a dashboard to keep track of daily sales, shipping costs, total orders, monthly sales, and the most sold item. Ordoro is also a work in progress and the staff is very open to hearing new ideas that can help with streamlining your business process. I would recommend Ordoro to every Ecommerce business out there, whether small or large Ordoro saves you and your employees time.

Rating breakdown

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