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RepairDesk
5
198
4
29
3
13
2
1
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Modern repair shop management software for repair shops.
Table of Contents
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RepairDesk - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: May 2026
RepairDesk overview
What is RepairDesk?
RepairDesk is a modern repair shop management software perfectly suited for automating operations in single-store, multi-store, franchise and mail-in repair depot businesses.
The software is highly customizable to each particular business' workflow, and is designed to serve many industry verticals including cell phone repairs, computer repairs, drone repairs, electronic repairs, watch & jewelry repairs, shoe repairs, small engine repairs, and a whole lot more.
Using RepairDesk allows repair store owners to create product/service listings and align different repair modules as they see fit. This gives RepairDesk a truly versatile approach to running your repair business just the way you want it.
The RepairDesk ecosystem offers 40+ powerful integrations and widgets with popular services such as QuickBooks, Xero, Square, Zapier, and a whole host of others. Available in 30+ languages, it is trusted by more than 2,700 businesses worldwide.
Supplementing the experience is a built-in payment processing service that lets customers perform business transactions at great rates with no extra configuration once you sign on for it.
Get started with RepairDesk today to seamlessly track repair jobs, manage inventory, order stock & manage your repair store. Save over 1,000 hours a year on critical tasks & gain more profitable returns.
Try here: https://www.repairdesk.co/
You can contact us at the following numbers.
US: +1 312 3131737
AU: +61 2 8294 5007
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Customer Support
Inventory Management
Ticket Management
Customer Communication
Persistent bugs and glitches
RepairDesk’s user interface
RepairDesk review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.7
Ease of use
4.6
Customer support
4.8
Reviews sentiment
What do users say about RepairDesk?
Reviewers indicate RepairDesk offers a comprehensive feature set, frequent updates, and robust inventory management, which streamline daily operations and improve efficiency. They appreciate its ease of use, customization options, and integrations with popular services, noting that it suits phone repair shops well and provides valuable customer support. Some find the pricing reasonable for the value received.
Users report recurring bugs, occasional glitches, and a learning curve during setup and training. They say some features are underdeveloped or difficult to access, and mention frustrations with delayed bug fixes and limited integration options, especially for non-US users.
Select to learn more
Who uses RepairDesk?
Based on 244 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
RepairDesk's key features
Most critical features, based on insights from RepairDesk users:
All RepairDesk features
Features rating:
RepairDesk alternatives
RepairDesk
Starting from
99
Per month
NetSuite
Starting from
No pricing info
PHP Point of Sale
Starting from
59
Per month
RepairShopr
Starting from
59.99
Per month
RepairDesk pricing
Pricing plans
Pricing details:
Advanced
No pricing info
User opinions about RepairDesk price and value
Value for money rating:
To see what individual users think of RepairDesk's price and value, check out the review snippets below.
Cathy B.
Owner
Austin L.
Owner
RepairDesk integrations (16)
Integrations rated by users
We looked at 244 user reviews to identify which products are mentioned as RepairDesk integrations and how users feel about them.
Integration rating: 4.8 (6)
Integration rating: 3.7 (4)
“Orders come into woocommerce, port into fishbowl, get fulfilled,, push back to woocommerce.”
Willem T.
Systems Director
Integration rating: 4.5 (2)
“To help us see when kids are registered in our project management software”
“It connects fine but has lots of issues.”
Emma E.
Artistic Director
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
“Integration with Square is important because it helps streamline payment processing, keeps transactions organized, and makes checkout easier for both myself and my clients.”
“Easy to integrate, even for someone not too tech savvy like me.”
Wendy M.
Owner and HHP
Other top integrations
RepairDesk customer support
What do users say about RepairDesk customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of RepairDesk customer support.
A significant portion of users highlight the outstanding responsiveness and availability of the RepairDesk support team, even outside regular hours.
Frequently reported by users, live chat and multiple support channels make it easy to get quick, effective help for any issue.
Widespread user sentiment praises the knowledgeable and patient staff, who provide tailored assistance and resolve problems efficiently.
A large number of users appreciate dedicated onboarding, data migration help, and ongoing personalized support from account managers.
Support options
Training options
To see what individual users say about RepairDesk's customer support, check out the review snippets below.
“For instance, I accidentally imported the wrong Excel file and needed to restore the system to a previous state. Despite it being a Sunday night, Usman and the team resolved the issue overnight, which was a huge relief.”
Nick N.
Owner
“Their customer service is existent, and not just existent, they truly respond and resolve the issues and questions I've had.”
Austin L.
Owner
“Email and receipt template editor is not the easiest to use”
Sofia R.
Head of Customer Service
RepairDesk FAQs
Q. What level of support does RepairDesk offer?
RepairDesk offers the following support options:
Phone Support, FAQs/Forum, Email/Help Desk, 24/7 (Live rep), Knowledge Base, Chat
