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Field Service Management Software with Status Tracking

Last updated: February 2025

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Key Features of Field Service Management Software

Based on GetApp's analysis of 2302 verified reviews collected between July, 2021 and August, 2024

  • Mobile Access: Reviewers value real-time updates, job tracking, and communication through mobile devices, enabling efficient field operations and reducing downtime. 94% of reviewers rated this feature as important or highly important.
  • Scheduling: Users highlight flexible scheduling, route optimization, and real-time visibility of technician availability, enhancing productivity and customer satisfaction. 92% of reviewers rated this feature as important or highly important.
  • Service History: Reviewers appreciate detailed service records, easy access to past jobs, and the ability to provide personalized service recommendations. 89% of reviewers rated this feature as important or highly important.
  • Billing & Invoicing: Users find the invoicing process streamlined with customizable templates, integrated payment options, and real-time financial tracking. 88% of reviewers rated this feature as important or highly important.
  • Work Order Management: Users emphasize ease of tracking, customization options, and the ability to manage work orders efficiently from creation to completion. 87% of reviewers rated this feature as important or highly important.
  • Real-Time Data: Reviewers highlight instant data synchronization, real-time updates, and the ability to make informed decisions quickly based on current information. 86% of reviewers rated this feature as important or highly important.
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308 software options

Jobber logo

Quote, schedule, invoice, automate and get paid faster.

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Jobber’s software helps home service businesses stay organized and deliver excellent customer experiences. With AI tools such as Jobber Copilot and automated marketing features administrators can provide 5-star service.

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Inspect Point logo

From Inspection To Collection

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Inspect Point: Simplify fire & life safety inspections with one platform. Ensure compliance, boost efficiency, and grow your business.

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Praxedo logo

Powerful, cloud-based field service software

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Praxedo is a powerful, cloud-based Field Service Management software empowering service companies to increase productivity, streamline business processes and improve customer satisfaction. Praxedo is recognized in Gartner's Magic Quadrant for its scalability and unmatched implementation times.

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Service Fusion logo

Easy. Powerful. Mobile. Field service management software.

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Service Fusion is a cloud-based field service management software that helps to connect office staff, technicians, and clients.

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CompanyCam logo

Build trust with less talk.

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CompanyCam is a photo-based solution created for contractors, by contractors. Take unlimited photos—location and time-stamped—stored securely in the cloud. Every photo is organized by project and instantly available to your team, allowing you to see what’s going on anytime, anywhere.

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Kickserv logo
Category Leaders

#1 Most User-Friendly Software to Run a Service Business

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Built and Trusted By 1000s of Service Pros! Complete Paperless Job Management: Leads, Estimates, Team Scheduling, Running Jobs from the Field, Time Tracking, Dispatch Mapping, Invoices, Payments and More! Fully integrated with Quickbooks. Award-Winning: Most User-Friendly and Most Affordable.

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Visual Planning logo

Resource management, scheduling, & planning software

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Visual Planning is a resource planning and scheduling software that empowers users to create, manage and update their schedules easily and efficiently. Features within Visual Planning include construction scheduling, project management, human resource management, CRM and more.

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Commusoft logo
Category Leaders

All-in-one job management software for field service

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Commusoft, trusted by 10,000+ contractors, streamlines operations for apartments, hotels, and offices. Equip your team with advanced service contracts, PPM, and SLA capabilities. Our self-service portal reduces admin work, while automation, lead conversion, and profitability insights drive growth.

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ServiceWorks logo

All In One. Effortless. Accessible. Cloud Based Solution

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ServiceWorks is a cloud-based field operations management solution which provides tools for scheduling, dispatch, accounting, inventory management, point of sale (POS), and more. The software is designed to end-to-end business management for service, and delivery companies.

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TrackVia logo

Build Apps Crazy Fast, Without Code.

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TrackVia helps IT and business users turn manual processes or spreadsheets into web and mobile apps fast and with no complex coding.

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Zuper logo

Field Service, Your Way!

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Zuper is the most flexible and comprehensive field service management platform that streamlines your operations and improves your workforce.

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ServiceM8 logo

We're for small business

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ServiceM8 is a job, staff & client management solution, with everything to run your day-to-day in one place — digital job cards, scheduling, quotes, staff locations, client emails & texts, job notes & photos, online bookings, forms, asset management, invoicing & payments.

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Fieldwire logo

Jobsite management solution built by, and for, craftspeople.

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Fieldwire is an online/offline mobile construction management app offering task scheduling, issue tracking and plan viewing features for free and paid users.

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ServiceTrade logo

Software for commercial mechanical and fire contractors.

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ServiceTrade is the software platform for commercial HVAC, mechanical, and fire contractors that streamlines operations, optimizes field performance, and boosts sales and client retention.

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Connecteam logo
Category Leaders

Enhance employee management with the only all-in-one app

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An all-in-one employee app that's both powerful, affordable and easy to use, especially for the mobile workforce.

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Quickbase logo

No-code collaborative work and project management platform.

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Quickbase is a no-code collaborative work management platform that empowers citizen developers to improve operations through real-time insights and automations across complex processes and disparate systems.

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Synchroteam logo

Field service management software. Live support. Free trial.

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Field service management (FSM) software for mobile workforce tracking. Features scheduling, dispatch, calendar, job management, invoicing and mapping. Live support and mobile application available.

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Bella FSM logo

Web-based field service management software

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Bella is an online field service management software offering features such as dispatching, scheduling, work order management, inventory tracking, and invoicing

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inFlow Inventory logo

All-in-one inventory management software for small business.

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inFlow Inventory is an all-in-one inventory and order management solution for small and medium businesses. We offer the software to track products, sales, and customers, and also support hardware to help you update your stock levels while you work.

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Prism Visual Software logo

Route optimization and distribution management software

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Prism Visual Software is a cloud-based route planning and distribution management solution designed to help businesses streamline inventory, accounting, and field service operations on a centralized platform. Supervisors can maintain a record of available equipment inventory, schedule service maintenance, and avoid stockouts via threshold notifications.

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Field Force Tracker logo

All-in-one field service management solution

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Field Force Tracker is a cloud-based field service management software which offers a range of features for customer, vendor, and employee management, job scheduling and dispatch, work orders, equipment maintenance, time tracking, contract and warranty management, accounting, reporting, and more

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Kordata logo

Flexible mobile business data collection within the cloud

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Kordata is a customizable data collection solution that utilizes mobile apps and secured, cloud-based transmission to collect, analyze and report business data

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Fleet Complete logo

GPS fleet, asset and workforce management platform

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Manage your fleet, anytime, anywhere with Fleet Complete - leading global provider of connected fleet solutions.

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Less Paper logo

Cloud-based customized field service management software.

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Less Paper is a cloud-based field service management and work order management system which enables field service businesses to create & track custom digital work orders quickly while scheduling & dispatching them efficiently.

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YourRadar logo

Field management for commercial & residential services

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Streamline scheduling, dispatching, & invoicing; YourRadar is a comprehensive solution for commercial & residential service businesses.

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