Arbox is a leading fitness management platform that was created in 2015 to solve the core needs of fitness business owners. Our goal at Arbox is to help gym and studio owners transform from fitness experts to business experts, by allowing them to simultaneously grow their businesses while focusing on training and working with their clients. The Arbox platform is developed by a team with direct ties to the fitness industry. In our team we have personal trainers, studio owners, former professional athletes and more. Whether you’re running a gym, CrossFit, yoga, pilates, dance or MMA studio, Arbox can help you optimize your business.
The platform is built around a set of core tools that help you be better. These will aid in streamlining your day-to-day operations such as class scheduling, staff and member management as well as handling and processing of payments. Beyond the core features, Arbox helps you get stronger by providing tools that focus on retention and engagement with members such as automatic messaging and an innovative members mobile app. Arbox has also implemented special COVID-19 features to ease interactions with your members. These include online classes and digital health waivers. Finally, Arbox helps you think bigger by offering tools to enable sustained growth by scaling your marketing and sales efforts to bring in more members every day.
Arbox is also one of the only platforms that provides gym and studio owners with a detailed dashboard that includes the top metrics needed to optimize your business. Make data management and reporting a breeze when you can view all the numbers you need within seconds. With Arbox you will stay ahead of the competition, spend more time coaching your members and transform from just fitness into a fitness business.
Arbox has allowed us to centralize all aspects of business management: accounting, HR, Facilities, Sales, Marketing and even customer service in one reliable system. I enjoy the admin platform in as many devices as I want for no added charges. On the other hand, We also get the benefits of an amazing client app that helps us maintain people connected to our business and brand, logistically and emotionally.
Arbox has allowed us to centralize all aspects of business management: accounting, HR, Facilities, Sales, Marketing and even customer service in one reliable system. I enjoy the admin platform in as many devices as I want for no added charges. On the other hand, We also get the benefits of an amazing client app that helps us maintain people connected to our business and brand, logistically and emotionally.
Pros Convenience and reliability. Available anywhere and anytime. Loaded with relevant features.
Cons The team destroys every con that has popped up with excellent service and constant updating. They’re always developing, so I have no real con to report. They communicate timely with customers on updates in clear and practical ways.
Response from Arbox
Thanks Avi! We appreciate your review and promise to always have our customers' needs in mind in everything we do and help you grow your gym anyway we can.
Super awasome Software, And everything that comes with it
Used daily for 2+ years
Reviewed 2020-07-30
Review Source: Capterra
Aside from very easy-to-use management software, Arbox's customer service is amazing in itself. The availability, willingness to help and the good feeling they give are worth everything. As a business that once it has a problem needs the help, I have never encountered a lack of response or long waiting times or a failure to get back to me. When there is a problem they take care of it until it is resolved with the warmest and most professional attitude
Aside from very easy-to-use management software, Arbox's customer service is amazing in itself. The availability, willingness to help and the good feeling they give are worth everything. As a business that once it has a problem needs the help, I have never encountered a lack of response or long waiting times or a failure to get back to me. When there is a problem they take care of it until it is resolved with the warmest and most professional attitude
Pros The software is very easy to use. It enables ongoing management, monitoring and conduct in a way that makes it very easy.
The software is pleasing to the eye and not complicated to understand, everything is accessible, organized and there are reports that can be produced at any time
Cons The Publish workout system needs a new desigh with some more options/ free adding options
Response from Arbox
Thank you Yael! We appreciate your review. We promise to always have our customers' needs in mind in everything we do and help you grow CrossFit Raanana any way we can.
CrossFit Excursion's transistion from Zen Planner to Arbox
Used daily for less than 6 months
Reviewed 2020-11-25
Review Source: Capterra
I was very apprehensive about switching from ZenPlanner to another option. We had been having lots of issues with Zen Planner. When we decided upon Arbox, the customer service was, hands down, the best I've seen! We went live 2 days ago and I have been able to have frequent contact with my Arbox coach, [SENSITIVE CONTENT HIDDEN]. (email, text, Zoom, you name it) They don't expect you to learn everything at once and have a good system for teaching you step by step. It can be overwhelming to think of changing your POS system but they have been great! Our members were able to follow the instruction given by the Arbox team and I found that the transition went better than I expected. I would recommend Arbox to any box that is looking for a superior product that is willing to grow and evolve with you and your gym community!
I was very apprehensive about switching from ZenPlanner to another option. We had been having lots of issues with Zen Planner. When we decided upon Arbox, the customer service was, hands down, the best I've seen! We went live 2 days ago and I have been able to have frequent contact with my Arbox coach, [SENSITIVE CONTENT HIDDEN]. (email, text, Zoom, you name it) They don't expect you to learn everything at once and have a good system for teaching you step by step. It can be overwhelming to think of changing your POS system but they have been great! Our members were able to follow the instruction given by the Arbox team and I found that the transition went better than I expected. I would recommend Arbox to any box that is looking for a superior product that is willing to grow and evolve with you and your gym community!
Pros I found that the software is quick to pick up. It is easy and straight forward for billing purposes.
Cons The toggle feature can be a bit confusing. I was unsure if i was turning an option on or off.
Pros ARBOX revolutionized my club and took it 5 steps forward. It is the most user friendly and comprehensive software I ever used in my club.
Cons Was not there earlier on (2012) when I just started my club :)
Response from Arbox
Thanks Jonathan! We appreciate your review and promise to always have our customers' needs in mind in everything we do and help you grow your business anyway we can.
Best Technological CRM platform for Gyms & studios that brings office management&Control everywhere.
Used daily for 1-2 years
Reviewed 2019-12-19
Review Source: Capterra
Arbox brought our Customers management from the office desk to be available everywhere anytime in our mobile and laptops.
More control automation and insight view of the Studio finance aspects / customers needs.
It made our Studio management Life easier, and concentrate more on professional Pilates issues for our customers.
Arbox brought our Customers management from the office desk to be available everywhere anytime in our mobile and laptops.
More control automation and insight view of the Studio finance aspects / customers needs.
It made our Studio management Life easier, and concentrate more on professional Pilates issues for our customers.
Pros - Modern User Interface, and user friendly
- Loaded with many capabilities Mainly for Members & Schedules with additional great features for Sales / Finance / Insights / Reports / Message Center....
- Automation Automation Automation
- Availability over cloud - everywhere anytime.
- Great support, and customer service - answers each service issue in short time
- Evolving company with responsive development and adaptation to the customer needs.
- Always comes with surprising new features and capabilities
Cons - Developed and built mainly for Gyms and less for Pilates Studios.
But... Takes our Pilates aspects suggestions, open issues, and advises, and works now to adopt it to the platform and bring it to live.
- Missing Logging and backup capability for the users.
- Need to improve technical support analysis.
Response from Arbox
Thanks Sonya! We appreciate your review and promise to always have our customers' needs in mind in everything we do and help you grow your studio anyway we can.
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