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7 Collaboration Mobile Apps Users Love
Improve team collaboration for enhanced productivity within remote teams
In a world where teams are no longer confined to the same office or even the same city, the need for a comprehensive hub in facilitating a virtual work environment becomes more pressing than ever. Solution?
Investing in mobile collaboration apps to assist business users in multiple departments (project management and planning, information technology, customer support, and other business operations) with seamless teamwork. These applications act as a comprehensive hub in facilitating a virtual work environment, including video conferencing, file sharing, and screen sharing, in addition to traditional calls and messages.
To help you select the right tool, we looked at 2M+ unique user reviews to see what real users had to say. We then highlighted the top seven mobile collaboration apps based on sentiment analysis of reviews, arranged in order of percentage of positive reviews.
1. GoTo Meeting
GoTo Meeting collaboration application helps manage what business numbers external or internal team members see by toggling between multiple numbers using the Caller ID Swap feature. You get the flexibility to call back with the original caller ID each time. The mobile app’s instant response feature enables automatic text messages for missed calls. Moreover, you can switch to your PSTN (Public Switched Telephone Network) cellular phone in remote areas with limited data coverage.
Customer support: Help center, chat, email, and call
Mobile starting price: Free with desktop version
Who should consider GoTo Meeting's mobile app?
GoTo Meeting can be considered for enhanced control over caller ID, efficient callback options, automated responses for missed calls, and the flexibility to stay connected in remote areas. In situations with limited data coverage for internet-based communication, you can switch to a public switched telephone network (cellular phone) to maintain consistency in communication. All these capabilities assist with reinforcing a seamless and uninterrupted collaboration.
Example of review excerpt from users who have used GoTo Meeting's mobile app:
“I am able to solve our clients issues remotely, also we are able to connect with teammates able to create webinars & many more. Best Video Meeting App Collabrate Anywhere from Any Device, the thing which i like is we can give our screen control to others, this feature no other video conference have. They have one feature which commuter mode once you enable that you it will shift to you mobile mode while travel also your call will not disconnect. Nothing to dislike in this but i think Meeting diagnostic reports is not that much usefull to anyone.”
2. Dropbox Business
Dropbox Business’s collaboration capabilities provide a cloud storage drive where you can effortlessly back up and sync your photos, videos, documents, and other project-related files. Access them from any mobile device and anywhere or scan documents, receipts, IDs, and photos, and convert them into PDFs for sharing. Additionally, having a version history and file recovery option lets you retrieve older versions or restore deleted files.
Customer support: Blogs, community, chat, email, call, and FAQs
Mobile starting price: Free with desktop version
Who should consider Dropbox Business's mobile app?
Consider the Dropbox Business mobile application to store and share large project files digitally. You can copy and paste a share link in an email or chat even if you don’t have a Dropbox account. This ensures that your important data is securely stored and readily accessible whenever and wherever you or the team members need it. Mobile scanning extends the functionality of Dropbox Business, enabling you to scan various paper-based files and convert them into digital format without manual typing.
Example of review excerpts from users who have used Dropbox Business's mobile app:
“Very reliable, easy to use, great mobile app Dropbox Business is a great value and has greatly improved over the years. Today it offers solid options for file sharing, storage, and true collaboration. Amount of storage may not be adequate for larger companies. ”
Read more about Dropbox Business.
Pro tip
Ensure that the application is compatible with the mobile devices in your network ecosystem. Additionally, check if the application integrates with other business applications. For this, the desktop applications are directly integrated with the business application and the shared data is reflected in the mobile application.
3. TeamViewer
As a collaboration tool, TeamViewer offers remote access management capabilities to control other devices in the organization’s network. You can navigate the remote device’s screen by touching and dragging your fingers on your mobile device’s screen. This replicates the mouse cursor movement on the remote device. You can tap on the remote device’s screen functions, including opening other device applications, selecting items, or activating links. The application allows initiating a file transfer to and from the device on the remote control, including images, documents, videos, and other file types.
Customer support: Email, knowledge hub, online community, guides and manuals
Mobile starting price: Free with desktop version
Who should consider TeamViewer's mobile app?
When looking to secure and manage your mobile device ecosystem, consider the remote access management capabilities of TeamViewer. You can provide on-the-go support to team members and clients in the case of technical issues or cyber security incidents. The application allows you to remotely administer unattended devices to track their location and ensure the safety of their data when not in use.
Example of review excerpt from users who have used TeamViewer's mobile app:
“Enhance real-time chatting with our clients. It's simple to offer technical support services to our remote team. Enhance real-time collaboration with our clients. I like how TeamViewer is a reliable tool for remote desktop access and control. It's simple to access this tool on multiple devices including mobile App. It's simple to transfer files quickly with this tool. It's a reliable tool for screen sharing and recording sessions. Connectivity to remote desktop can be slow when having poor internet connectivity.”
4. Zoom Meetings
Collaboration and communication in Zoom Meetings mobile application combines team chat, voice and video calls, whiteboard, and meetings. For added mobile support, the application offers Android auto-support with ‘Hey Google’ voice commands and Apple iOS car play support with custom Siri shortcuts for hands-free control. The application integrates with single-sign-on (SSO) and Okta to manage access to calls and conversations and authorize usability.
Customer support: Email, chat, learning center, community, audio/video calls, blogs, and video tutorials
Mobile starting price: Free to download
Who should consider Zoom Meetings mobile app?
Consider Zoom Meetings for its mobile application’s hands-free control that ensures you are safely connected to your team, especially when traveling or driving. The app provides seamless on-the-go connectivity and collaboration on calls and messages. The accessibility is further enhanced with SSO and Okta integration that ensures secure data sharing and storage anytime and anywhere.
Example of review excerpt from users who have used Zoom Meetings mobile app:
“With the zoom I can hold my weekly meetings and also participate in online classes for the various courses I am taking. Zoom is very complete and so I can carry out all my activities with peace of mind. Great app with advanced features and very complete. Great functions for screen sharing, meeting recording, file sharing, great sound and picture quality and much more. Easy to use and easy to integrate with other tools. I believe that at the beginning of the meeting, the app takes a while to connect all the participants and I also believe that the "raise your hands" button could be more visible for easier identification.”
Read more about Zoom Meetings.
Pro tip
Select a mobile application that can scale with your team’s growth. This includes the increasing data volume as well as the team size. Consider whether the app offers flexibility in accommodating additional users and increasing data storage as and when required.
5. Slack
Slack is a communication and collaboration application that connects with teams and organizes conversations by topics, projects, or other related categorizations. In addition to calls (huddles in Slack) and messages, you can share images, documents, and videos with teammates in channels or personal chat windows. The application allows integration with your existing project management, document management, email, design, and social media tools, including Google Drive, Outlook, Dropbox, and Twitter. You can customize Slack notifications for messages or huddles from specific team members or with exact keywords or phrases.
Customer support: Email, online ticket, community, and help center
Mobile starting price: Free to download
Who should consider Slack's mobile app?
Slack provides a structured approach to communication by organizing conversations based on relevant themes. The app’s customizable notifications further help manage and prioritize communication. Additionally, you can integrate Slack with a variety of platforms to import/export data or simplify workflows. With these capabilities, the tool adapts to your unique communication and collaboration needs, contributing to efficient teamwork.
Example of review excerpt from users who have used Slack’s mobile app:
“We use it on a daily basis in our company. It has helped us to improve our internal communication, and I love the feature it has to schedule messages to send later. Very easy to use, pretty self-explanatory, it improves our communication. Nothing, it's beyond helpful. I love this app.”
6. Microsoft Teams
As a communication and collaboration application, Microsoft Teams brings together communities, events, chats, channels, meetings, storage, tasks, and calendars in one place. You can connect and manage access to information and get your workmates together to accomplish tasks or share ideas. The application allows you to call or join meetings from any mobile device. Additionally, you get cloud storage to securely update, share, and store files, including documents, images, and videos.
Customer support: Community, online form, and email
Mobile starting price: Free with desktop version
Who should consider Microsoft Teams mobile app?
Microsoft Teams is beneficial when looking to work closely on projects with remote team members by keeping conversations and documents organized within teams and channels. You can organize meetings and invite team members by sharing a link over email or in a shared calendar, create a dedicated community to discuss tasks or make plans, and convert group chats into calls. Plus, the application lets you manage access to information in cloud storage using role-based access to give or revoke access when people join and leave projects.
Example of review excerpt from users who have used Microsoft Teams mobile app:
“I use TEAMS daily and it helps me a lot to administer my TO DO and manage all my work. It has all the necessary resources for that. It's excellent and I highly recommend it! It's a very complete app because you can send messages, record videos from meetings, capture screens, manage your schedule, mobile access and more! It's sometimes a little difficult to find a person on your contact list using the search feature, especially if you haven't communicated with that person recently.”
Read more about Microsoft Teams.
7. Webex
Cisco Webex is a collaboration application that provides messaging, voice, and video calling capabilities. You get real-time translations of over 100 languages, personalized meeting layouts, and background noise removal. The app’s real-time messaging lets you collaborate with participants during and after meetings. You can also share files with internal and external participants using chat or email. The app’s built-in calling feature allows you to make calls using mobile devices (smartphone or tablet) anytime, anywhere, for instant conversations, and access the voicemail box for unattended calls.
Customer support: Email, call, and help center
Mobile starting price: Free to download
Who should consider Webex’s mobile app?
Consider Webex if you’re looking for a multilingual tool to connect with your global team members remotely on call for meetings, webinars, and discussions. The app offers seamless on-the-go collaboration features, including voice and video calls, document sharing, and chat. You can also leave voicemails for team members who are unavailable during the scheduled calls or meetings to keep them updated on the work progress.
Example of review excerpt from users who have used Webex’s mobile app:
“Its an awesome software with presentation. Efficient with team collaboration and instant sharing of files. Excellent with video conferencing. It's a fabulous app with video conferencing. Reliable with team collaboration and instant sharing of files. Screen share is very magnificent with presentation. Its an incredible software with video conferencing.”
Pro tip
Check whether the app offers offline functionality to collaborate with team members in low internet coverage zones. Team members can access documents within the application even when offline. This ensures that critical business data is readily available for uninterrupted workflow.
Mobile features of interest*
Here are some common features you can expect in mobile collaboration apps.
| Feature | Description |
|---|---|
| Video conferencing | Conduct face-to-face meetings, presentations, and webinars from mobile devices. The feature allows adding virtual backgrounds, managing access for participants, and interacting with them via chat. Participants can join from different locations using their preferred devices, such as computers, tablets, or mobile phones. Additionally, you can customize your appearance using filters and avatars; however, this is based on the theme of the meeting. |
| Document management | Organize, store, share, and manage documents within a digital workspace. Document management features include version control for multiple team members to collaborate on a document without the risk of conflicts in changes. It tracks and manages different document versions, allowing users to revert to previous iterations anytime. For security and access control, the feature offers role-based permissions. You can define who can view, edit, or delete specific documents. |
| Messaging | Facilitate real-time collaboration and information exchange among team members during calls. Most collaboration software includes text-based messaging, allowing users to send and receive written messages. This includes plain text and even code snippets. Beyond texts, users can also share rich media, including images, audio, video, and graphics. |
| Calendar integration | Consolidate the team’s work schedules in one central location within the collaboration software. This unified approach enables team members to manage and view their meetings and project deadlines. Calendar integration helps check real-time availability of team members when scheduling calls and meetings or assigning tasks. You can also create events, set reminders, and invite team members. All the relevant stakeholders receive alerts within the software on the synced mobile devices. |
| Screen sharing | Conduct collaborative presentations by sharing slides, documents, or any content directly from your or the organizer’s screen. This is useful for virtual meetings, training sessions, and project updates. For remote support, screen sharing allows users to troubleshoot or guide the team members on app-related or other technical issues on the device being used. Participants can provide feedback, ask questions, and annotate on the shared screen, fostering a dynamic and engaging collaboration environment. |
What are the benefits of mobile collaboration apps over desktop versions?
Mobile collaboration apps have become increasingly popular because they offer flexibility, accessibility, and the ability to collaborate on the go. Here is why you should consider a mobile app for your team collaboration needs.
| Benefit | Description |
|---|---|
| On-the-spot problem solving | Mobile collaboration apps enable real-time communication through instant messaging and chat. Team members can quickly get on a call or send text messages to discuss and address issues on the spot. The app also provides instant access to documents on mobile devices, allowing team members to view and make changes, allowing for immediate problem-solving and decision-making without needing a laptop or desktop. |
| Quick information sharing | Using collaboration mobile apps, you can access documents, images, videos, and other project-related files on your mobile device, enabling quick information retrieval. The application allows managing, organizing, and categorizing documents on mobile devices with the latest changes. Some collaboration applications offer cloud storage to centrally store and manage document access, ensuring data security and backups. |
| Instant updates and notifications | Collaboration apps enable real-time communication through instant notifications on mobile devices. You can receive immediate alerts when someone sends a message or shares a file. Additionally, these apps feature activity feeds that display chronological lists of recent actions, changes, or interactions within the platform. You can quickly glance at the activity feed for updates without navigating various application sections. |
Frequently asked questions when selecting mobile collaboration apps
Here are some common questions you can ask your vendors while looking for the best collaboration software for mobile.
Does the app address the business’s specific collaborative needs?
Collaboration is an umbrella term for messaging, calling, document sharing, and task and project management. The collaboration capabilities vary for different software vendors. Some offer a mix, while others focus on individual business needs. You must look for a solution that aligns with your business goals and objectives when collaborating in a remote environment.
What security measures did the vendor take to ensure business data?
Security is of top priority when sharing business information via chat or file sharing. That being said, you must look for a collaboration app that implements security measures to protect your data from unauthorized access. Some standard security measures include data encryption, access control, and multi-factor authentication. Additionally, the vendor should conduct regular audits and assessments to identify and address potential security issues before they become threats.
Can users customize their experience, such as notification preferences, themes, or user profiles?
Collaboration apps often provide extensive customization options to enhance the user experience. You can personalize their settings, including notifications appearance and triggers for specific words and phrases. The app also offers a range of themes to tailor the visual interface, including dark or light mode, icons, font, and other design elements. You may also get the flexibility to customize your profile to showcase or hide relevant information from the team members.
Methodology
To be considered for this list, products had to:
Have at least 20 unique product reviews published within the past two years that mention mobile-specific capabilities (based on text analysis), with an average rating of 3.0 or higher as of Dec. 4, 2023.
Meet our definition for collaboration software: “Collaboration software enables the sharing of information by providing an online or intranet-based environment for virtual teamwork..”
Have the highest percentage of positive sentiment (versus neutral or negative sentiment). We calculated the sentiment score by identifying the positive and negative user sentiment specifically around mobile app usage.
Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, topic coverage, and thematic relevance. Excerpts are evaluated for positive or negative sentiment and receive a sentiment score.
Excerpts represent user opinion and do not represent the views of, nor constitute, an endorsement by GetApp’s or its affiliates. Excerpts are not edited for clarity or grammar.
*Mobile features of interest were identified from vendor websites. Our research team selected the features considering what we know users expect or find important in a mobile experience.
We select and rank products based on an objective methodology developed by our research team. While some vendors may pay us when they receive web traffic or leads, this has no influence on our methodology.
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