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Lightspeed Restaurant
5
134
4
50
3
15
2
7
1
8
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Point of sale (POS) system for restaurants
Table of Contents
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Lightspeed Restaurant - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: April 2026
Lightspeed Restaurant overview
What is Lightspeed Restaurant?
Lightspeed Restaurant is a cloud-based point of sale (POS) system for restaurants. The platform offers features including sales tracking, contactless payment processing, customizable floor plans, employee management, and more. Lightspeed Restaurant POS also offers add-ons for delivery and eCommerce to allow restaurant businesses to manage their orders from end-to-end.
Lightspeed Restaurant facilitates contactless payments, as well as transactions via credit and debit cards and QR codes. Bills can be split by seat, item, or cover, and tips can be added onto bills at any point in the order process. Orders can be managed within the system, with tools for order tracking, floor plans, item transfer between tables, tab management, and more.
With Lightspeed Restaurant’s delivery module, businesses can integrate with third-party platforms such as UberEats and Deliveroo to receive orders directly and manage the delivery of each order. Restaurants can also create delivery-only menus and track the performance of different menu items using the reporting functionality. The Lightspeed Restaurant eCommerce add-on offers additional features including merchandise sales, reservation system management, website management, reviews integration, and more.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Reporting
Training and Learning Curve
Pricing
Payment Processing
Inventory Management
Customer Support
Lightspeed Restaurant’s user interface
Lightspeed Restaurant pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.2
Features
4.2
Ease of use
4.4
Customer support
4.3
Reviews sentiment
What do users say about Lightspeed Restaurant?
Refunding a credit card: Except for same day transactions there is no way to refund a credit card on the POS.
Select to learn more
Who uses Lightspeed Restaurant?
Based on 214 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Lightspeed Restaurant's key features
Most critical features, based on insights from Lightspeed Restaurant users:
All Lightspeed Restaurant features
Features rating:
Lightspeed Restaurant alternatives
Lightspeed Restaurant
Starting from
69
Per month
Restroworks
Starting from
200
/user
Per year
Toast POS
Starting from
69
Per month
SpotOn
Starting from
99
Per month
Lightspeed Restaurant pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Features included:
- Personalized Software and Hardware Package
- Unlimited Launch and Consultation Services
- Dedicated Support Team
- Dedicated Customer Success Manager
User opinions about Lightspeed Restaurant price and value
Value for money rating:
To see what individual users think of Lightspeed Restaurant's price and value, check out the review snippets below.
John B.
Owner and Manager
John B.
Owner and Manager
Lightspeed Restaurant integrations (24)
Integrations rated by users
We looked at 214 user reviews to identify which products are mentioned as Lightspeed Restaurant integrations and how users feel about them.
Integration rating: 4.3 (3)
Integration rating: 1.0 (1)
“Orders are landing directly to pos from Deliverect.”
“We integrated through Stream but not on the list, Deliverect is the one they could not handle or remove to let Stream take over.”
Mikdad H.
Senior Cost Controller and Analyst
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Lightspeed Restaurant customer support
What do users say about Lightspeed Restaurant customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Lightspeed Restaurant customer support.
Widely noted by reviewers, customer support is responsive, helpful, and often available 24/7 for questions or setup assistance.
A large number of users highlight the knowledgeable and friendly support team, making onboarding and troubleshooting easy.
Frequently reported by users, support resources like guides and videos reduce the need for direct contact and speed up setup.
A minority of users mention slow response times or unhelpful support, especially for billing or after-hours issues.
Support options
Training options
To see what individual users say about Lightspeed Restaurant's customer support, check out the review snippets below.
“EASY TO WORK WITH, GREAT CUSTOMER SUPORT AND UPDATES.”
ELIZABETH W.
COMPANY CORDINATOR
“Difficult set-up and customer service and particularly a billing department that don't care about the customer.”
Herolf A.
Manager
“Really bad support.”
Gosia R.
Owner
