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Lightspeed Restaurant
5
134
4
51
3
15
2
7
1
8
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Point of sale (POS) system for restaurants
Table of Contents
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Lightspeed Restaurant - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: July 2026
Lightspeed Restaurant overview
What is Lightspeed Restaurant?
Lightspeed Restaurant is a cloud-based point of sale (POS) system for restaurants. The platform offers features including sales tracking, contactless payment processing, customizable floor plans, employee management, and more. Lightspeed Restaurant POS also offers add-ons for delivery and eCommerce to allow restaurant businesses to manage their orders from end-to-end.
Lightspeed Restaurant facilitates contactless payments, as well as transactions via credit and debit cards and QR codes. Bills can be split by seat, item, or cover, and tips can be added onto bills at any point in the order process. Orders can be managed within the system, with tools for order tracking, floor plans, item transfer between tables, tab management, and more.
With Lightspeed Restaurant’s delivery module, businesses can integrate with third-party platforms such as UberEats and Deliveroo to receive orders directly and manage the delivery of each order. Restaurants can also create delivery-only menus and track the performance of different menu items using the reporting functionality. The Lightspeed Restaurant eCommerce add-on offers additional features including merchandise sales, reservation system management, website management, reviews integration, and more.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Training and Learning Curve
Cash Register
Payment Processing
Customer Support
Customization Options
Lightspeed Restaurant’s user interface
Lightspeed Restaurant review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.2
Features
4.2
Ease of use
4.4
Customer support
4.3
Reviews sentiment
What do users say about Lightspeed Restaurant?
Reviewers feel Lightspeed Restaurant offers an intuitive interface, efficient order management, and valuable reporting tools that help streamline daily operations. They appreciate its adaptability for various restaurant types, quick staff training, and the ability to access data remotely, noting that it generally improves workflow and customer experience. Many mention responsive customer support and useful integrations, though some say support response times can vary.
However, they report frequent bugs, glitches, and occasional system crashes, especially during busy periods. Some find integrations and add-ons confusing or costly, and they express concerns about high pricing, complex payment processing, and inconsistent feature reliability.
Select to learn more
Who uses Lightspeed Restaurant?
Based on 215 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Lightspeed Restaurant's key features
Most critical features, based on insights from Lightspeed Restaurant users:
All Lightspeed Restaurant features
Features rating:
Lightspeed Restaurant alternatives
Lightspeed Restaurant
Starting from
69
Per month
Toast POS
Starting from
69
Per month
Epos Now
Starting from
349
One-time payment
Restroworks
Starting from
No pricing info
Lightspeed Restaurant pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Features included:
- Personalized Software and Hardware Package
- Unlimited Launch and Consultation Services
- Dedicated Support Team
- Dedicated Customer Success Manager
User opinions about Lightspeed Restaurant price and value
Value for money rating:
To see what individual users think of Lightspeed Restaurant's price and value, check out the review snippets below.
Imtiaz A.
Officer, Key Accounts
Imtiaz A.
Officer, Key Accounts
Lightspeed Restaurant integrations (24)
Integrations rated by users
We looked at 215 user reviews to identify which products are mentioned as Lightspeed Restaurant integrations and how users feel about them.
Integration rating: 4.3 (3)
“This works together with Open table just fine and is a good system off the shelf”
Ken M.
Ops
Integration rating: 1.0 (1)
“Orders are landing directly to pos from Deliverect.”
“We integrated through Stream but not on the list, Deliverect is the one they could not handle or remove to let Stream take over.”
Mikdad H.
Senior Cost Controller and Analyst
Integration rating: 5.0 (1)
“I wanted to automate everything I could”
“I wish there was more that integrated with Quickbooks directly. Only purchase receipts sync to QB and all other entries are manual.”
John S.
President
Integration rating: 5.0 (1)
Lightspeed Restaurant customer support
What do users say about Lightspeed Restaurant customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Lightspeed Restaurant customer support.
The majority of users highlight the customer support team as responsive, knowledgeable, and always willing to help.
A significant portion of users appreciate the 24/7 availability and fast response times from customer service.
Widespread user sentiment praises the helpful onboarding resources and hands-on assistance during setup and troubleshooting.
A limited number of users report slow response times, lack of follow-up, and difficulties with billing or after-hours support.
Support options
Training options
To see what individual users say about Lightspeed Restaurant's customer support, check out the review snippets below.
“We have continued to appreciate the helpful 24 hour customer service team. ”
Malcolm K.
GM
“EASY TO WORK WITH, GREAT CUSTOMER SUPORT AND UPDATES.”
ELIZABETH W.
COMPANY CORDINATOR
“Difficult set-up and customer service and particularly a billing department that don't care about the customer.”
Herolf A.
Manager
“Really bad support.”
Gosia R.
Owner
Lightspeed Restaurant FAQs
Q. Does Lightspeed Restaurant support mobile devices?
Lightspeed Restaurant supports the following devices:
iPhone, iPad
Q. What level of support does Lightspeed Restaurant offer?
Lightspeed Restaurant offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, 24/7 (Live rep), Chat
