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Salesforce CPQ & Billing
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Next generation Configure Price Quote (CPQ) apps
Table of Contents
Salesforce CPQ & Billing - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: November 2025
Salesforce CPQ & Billing overview
What is Salesforce CPQ & Billing?
Automate quotes with Salesforce CPQ. Configure products, price orders, and generate quotes, all with simple clicks. Utilize Guided Selling help sales reps identify the best matched solution to customer needs. Use the Product Configurator to define product bundles, dependencies and exclusions. Identify cross-sell and up-sell opportunities and utilize your Salesforce Product Catalog within Salesforce.
With Salesforce CPQ you can build quotes, proposals, and contracts to meet the requirements of any number of situations—set your terms and conditions to static or dynamic, attach datasheets, add a partner to a sale, show or hide component pricing, or group products by family. All quote documents are created in PDF format so they can be attached to emails with the click of a button. Quotes can also be produced in Microsoft Word and Salesforce CPQ will automatically convert them. All documents you create are stored and tracked for audit logs.
Furthermore, Salesforce CPQ automatically generates renewal quotes based on original quotes and add-on quotes. All renewals are automated from within the Salesforce platform, ensuring you never miss a renewal. The software also provides reporting and dashboards to garner further insight into your CPQ process.
Salesforce CPQ is fully native to the Salesforce platform. Unlike other CPQ apps built on Salesforce, we largely use standard objects and offer a plethora of prebuilt features, ensuring easy scale as your sales processes evolve.
Key benefits of using Salesforce CPQ & Billing
100% native app on Salesforce - Built on the Salesforce platform, including the same look, feel, and features as your Salesforce instance; leveraging standard objects and prebuilt features so the solution scales as your business does as opposed to highly customized, hard coded solutions.
Create volume discount schedules - The software automatically calculates the amount of discount to meet the product quantity.
Audit trail - The system automatically keeps a log of who sent what and when for auditing, tracking, and compliance.
Create branded documents - Quote templates are fully customizable and come with a multitude of options.
Export quotes - Export your quote from Salesforce CPQ in PDF format and attach to emails. Or produce them in Microsoft Word.
Electronic signature - The software offers easy integration with a number of e-signature partners.
Automatic order renewal - Renewal opportunities and quotes are automatically generated based on previously validated data.
Reports and dashboards - Salesforce offers reporting in all generated quotes, follow-up quotes, and expired quotes.
Starting price
per month
Alternatives
with better value for money
Salesforce CPQ & Billing’s user interface
Salesforce CPQ & Billing reviews
Overall rating
4.2
/5
9
Positive reviews
89
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend7.56/10
5
4
3
2
1
3
5
1
0
0
Salesforce CPQ & Billing's key features
Most critical features, based on insights from Salesforce CPQ & Billing users:
All Salesforce CPQ & Billing features
Features rating:
Salesforce CPQ & Billing alternatives
Salesforce CPQ & Billing
Starting from
75
/user
Per month
Jotform
Starting from
39
Per month
Docusign
Starting from
15
Per month
QuoteWerks
Starting from
15
Per month
Salesforce CPQ & Billing pricing
Pricing plans
Pricing details:
CPQ & Billing Growth
No pricing info
Features included:
- Advanced Approvals
- Configuration
- Enhanced Product Catalog
- Invoicing and Revenue Schedules
- Order Management
- Pricing
- Quoting
- Usage-Based Pricing
CPQ & Billing Plus
No pricing info
Features included:
- Advanced Approvals
- Automated Payments
- Complex Revenue Reporting
- Configuration
- Enhanced Product Catalog
- Invoicing and Revenue Schedules
- Order Management
- Pricing
- Quoting
- Usage-Based Pricing
User opinions about Salesforce CPQ & Billing price and value
Value for money rating:
Salesforce CPQ & Billing integrations (44)
Salesforce CPQ & Billing support options
Typical customers
Platforms supported
Support options
Training options
Salesforce CPQ & Billing FAQs
Salesforce CPQ & Billing has the following pricing plans:
Starting from: $75.00/month
Pricing model: Subscription
These products have better value for money
Q. Who are the typical users of Salesforce CPQ & Billing?
Salesforce CPQ & Billing has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Salesforce CPQ & Billing support?
Salesforce CPQ & Billing supports the following languages:
Chinese (Simplified), Chinese (Traditional), Dutch, English, French, German, Italian, Japanese, Portuguese, Spanish, Swedish, Thai
Q. Does Salesforce CPQ & Billing support mobile devices?
Salesforce CPQ & Billing supports the following devices:
Android, iPad, iPhone
Q. Does Salesforce CPQ & Billing offer an API?
No, Salesforce CPQ & Billing does not have an API available.
Q. What other apps does Salesforce CPQ & Billing integrate with?
Salesforce CPQ & Billing integrates with the following applications:
Salesforce Service Cloud
Q. What level of support does Salesforce CPQ & Billing offer?
Salesforce CPQ & Billing offers the following support options:
Phone Support, Knowledge Base, Chat, FAQs/Forum